Sprinkler Technician


Sprinkler Technician

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.

Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.


Key Responsibilities:

  • Receive service calls from the Service Coordinator, including a brief description of equipment/system malfunctions. 
  • Contact customer representatives and ascertain equipment/system problems. 
  • Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps. 
  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment.
  • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals. 
  • Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature. 
  • Maintain truck inventory to ensure timely response to customer needs. 
  • Perform other duties as assigned. 


Requirements and Skills:

  • 5+ years of documented experience in the Fire Sprinkler/Suppression industry. 
  • Experience in reading and interpreting blueprints, submittals, and operational/product manuals. 
  • High School Diploma or equivalent.
  • Ability to follow verbal and written instructions. 
  • Capable of performing physical labor including carrying and moving equipment and tools weighing up to 50-70 lbs. 
  • Ability to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. 
  • Ability to work flexible hours including weekends to meet customer requirements. 
  • Able to participate in an on call rotation schedule. 
  • Overnight travel will be required. 
  • Demonstrate a high level of customer service. 
  • Ability to adhere to, implement, and follow safety guidelines and procedures at all times. 
  • Strong organizational skills, a positive attitude and the ability to learn quickly. 
  • Possess a valid driver’s license and driving record that meets company requirements. 



  • Compensation is commensurate with experience
  • Group Health Benefits
  • Company vehicle complete with fuel and automotive service expense account
  • Education incentives


We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.


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