Part-Time Service Administrator

Kelowna, British Columbia

mircom logo 

Part-Time Service Administrator

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.

Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.

Key Responsibilities:

  • Perform transfers from warehouses as needed
  • Prepare, review, and/or edit various forms of correspondence such as purchase orders, quotations, invoices and reports as required.
  • Organize, maintain, and coordinate office records and files
  • Accurately and appropriately file correspondence, invoices, and reports
  • Assist with reviewing documents for billing issues, hours, variances etc.
  • Create and review open work orders for resolving back logged issues-PMA and Construction.
  • Review documentation for work order variances in invoicing
  • Review documentation for PO variances in invoicing.
  • Aid with inquiries from AR, AP, clients, sales
  • Aid with credit request from Service
  • Assist with special projects or additional duties as required
  • Maintain confidentiality in all interactions
  • Present a positive and professional image of the organization when interacting with employees, clients/customers, visitors, and other external stakeholders
  • Other duties incidental to those described herein.

Requirements and Skills

  • Minimum 3+ years’ office administration experience
  • Experience in the industry would be considered an asset
  • Post-secondary education (technical diploma or degree)
  • Strong computer skills (Microsoft Office - Excel, Word, etc.) are required
  • Strong customer service skills
  • Ability to meet tight deadlines
  • Strong communication and interpersonal skills
  • Strong organizational skills
  • Ability to multitask and prioritize with judgement
  • Ability to deal with confidential information with high degree of professionalism

What Mircom Offers:

  • A great working environment with opportunity for career advancement
  • Competitive salary
  • Group Insurance benefits
  • Company RRSP program

Interested applicants please forward a copy of your resume to Human Resources.

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

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