Material Handler
(afternoon shift 3:20pm-11:20pm)
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are searching for a Material Handler that maintains production and distribution of product by pulling orders from inventory; delivering production materials and supplies; staging finished product. The job involves frequent physical activity, including lifting up to 50 lbs, constant walking and standing, regular bending and reaching.This is a full time permanent role, afternoon shift, based out of our branch in Pointe Claire, QC.
Key Responsibilities:

Identify, label, and place materials and supplies in stock; recording location of inventory.
Locate materials and supplies by pulling and verifying materials and supplies listed on production orders.
Maintain in-process inventory at work centers by delivering and opening materials and supplies.
Document materials and supplies disposition by recording units delivered and location of units.
Receive credit-return material and supplies from production by verifying materials and supplies code and lot number and quantity; placing materials in stock.
Prepare finished stock for shipment by identifying, pulling, packing, crating, loading, and securing product.
Document product shipment by recording units shipped.
Maintain material-handling equipment by completing pre-use inspections; making operator repairs.
Contributes to team effort by accomplishing related results as needed.
Requirements and Skills: 

Completion of a High School Diploma or Vocational Equivalent.
Three years’ experience of electronic assembly an asset.
Knowledge of electronic components and electronic assembly an asset.
Familiar with touch screen data entering and scanning.
Familiar with ISO and IPC standards an asset.
Good interpersonal and communication (verbal & written English) skills.
Ability to focus attention on details and a high level of accuracy skills.
Must be reliable.
Ability to work efficiently and effectively under pressure with simultaneous deadlines.
Ability to maintain confidential information in a professional manner.
Ability/willingness to learn on the job new skills through training.
What Mircom Offers: 

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
Interested applicants please forward a copy of your cover letter and resume to the HR Department.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
 
 
 

SMT Machine Operator
(afternoon shift 3:20pm-11:20pm)
 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 Summary:
Under the supervision of the Manager, this position is responsible for the safe, accurate assembly, insertion of electronic components and other related assembly in a timely fashion, with the help of complex machinery. This is a full time permanent role, afternoon shift, based in our branch in Pointe Claire, QC.
Key Responsibilities:

Set-up, run and troubleshoot Auto-insertion and SMT machines with minimum down time and minimum supervision
Perform quality inspection with the aid of Automatic Optical Inspection (AOI), Golden Sample or Bills of Material (BOM) and log it on the First Off template of the Manufacturing Order (MO)
Perform safety checks and preventative maintenance as required
Maintain PCB stock accurately, ensuring cleanliness and good organization
Visually inspect all boards after processing on the machines
Manage and track stock accurately by utilizing Integrated Materials Management Software
Work in a safe and organized manner
 Skills and Qualifications: 

Completion of a High School Diploma or Vocational Equivalent
Machine operator certification an asset
Three years’ experience using Auto-insertion and SMT machinery
Ability to read work orders, follow production drawings, sample assemblies, and understand verbal instructions
Experience with current IPC class 2 standard for proper insertion, placement and reflow of components
Knowledge of appropriate materials, methods, and the tools required in various assembly processes
Knowledge of electronic components and electronic assembly is an asset
Knowledge of set-ups, programming and adjustments an asset
Soldering experience an asset
Ability to work independently as well as in a team
Good interpersonal and communication (verbal & written English) skills
Must be detail-oriented, highly accurate and able to meet tight deadlines
Ability to lift heavy objects (up to 50 pounds), crouch, bend, walk and stand for long periods
Ability to perform mathematical functions (addition, subtraction, multiplication, division)
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

QA Analyst
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are seeking a Quality Assurance Analyst for Fire, Communication, Automation and related Smart Building products. The successful candidate will be responsible for verification and stability testing of our products and additionally will have to perform pre-certification testing for regulatory bodies such as UL, ULC, FM and CSFM. This role is a full time permanent role located in our Vaughan Office.

Key Responsibilities:

Develop test strategies and procedures for design verification of networked fire alarm control panels and system configuration tools.
Develop documentation of test procedures and regression test plans.
Perform features, functions, stability, and regression testing of products.
Design, implement, and manage own lab test networks.
Coordinate testing activities with the rest of the QA test group as well as with the Product Developers.
Assist in reproducing customers’ issues in the QA lab.
Provide feedback to developers to improve the usability of the products.
Requirements and Skills:

Diploma in electronics or electro-mechanical related technology.
Degree in electrical, software or mechanical engineering.
Minimum 2+ years of QA test experience. (or related experience).
Strong working knowledge of wired and wireless networking protocols.
Strong knowledge of IT infrastructure and networking equipment setup and operation.
Working knowledge of cloud-based software.
Ability to use network protocol analyzers for troubleshooting and analysis of networking and communications issues.
Strong written and oral communication skills.
Self-motivated and works well in a team environment.
Experience with JTAG, BDM, FPGA Programming and other debugging tools is an asset.
Experience with Microsoft Windows Operating Systems.
Experience with Real Time Operating Systems.
Experience working with electronic circuitry, engineering lab test equipment.
Ability to read schematics and modify hardware is an asset.
Experience with issue tracking and test management tools i.e. JIRA, TestRail, etc…
Hands-on experience with product installation and configuration including hand tools.
Maintain a clean and professional work environment.
What Mircom Offers:

Great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Education Incentives
Company RRSP program
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 


 
 

 
Area Sales Manager – Montreal
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are looking for a talented Area Sales Manager to assign and direct all of the sales activities in support of commercial and residential customers throughout Quebec. You will manage some direct accounts and lead the local sales team staff to achieve our growth targets. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement
Key Responsibilities:

Direct all operational aspects including sales and administration.
Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts, financial objectives and business plans
Meet goals and metrics
Manage budget and allocate funds appropriately
Bring out the best of branch’s personnel by providing training, coaching, development and motivation
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Share knowledge with other regions and headquarters on effective practices, competitive intelligence, business opportunities and needs
Collaborate with the local service team and management to ensure projects are successful.
Address customer and employee satisfaction issues promptly.
Adhere to high ethical standards, and comply with all regulations/applicable laws
Network to improve the presence and reputation of the branch and company
Stay abreast of competing markets and provide reports on market movement and penetration
Requirements and Skills: 

Proven sales management experience
Sufficient knowledge of modern management techniques and best practices
Ability to meet sales targets and operational goals
Familiarity with building systems (fire control and security)
Excellent organizational skills
Results driven and customer focused
Leadership and human resources management skills
Preference will be given to candidates who have experience in the construction industry 
What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 
 
 

Warehouse Supervisor-Niagara Falls, NY
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are seeking a detail-oriented Warehouse Supervisor to lead and support a small Pick & Pack team, ensuring all orders are accurately pulled, packed, and shipped while maintaining high quality standards. This role involves managing inventory accuracy, overseeing cycle counts, coordinating shipments, and ensuring timely order fulfillment. The candidate will also be responsible for a mix of administrative and hands-on warehouse duties.
Note: Candidates must reside in the Western New York area, as this position is based out of our Niagara Falls, NY warehouse.
Key Responsibilites:

Data entry-receive, track and allocate material into inventory or other warehouse locations
Inspect inbound shipments for damage and/or missing material
Pick, pack, label and verify material for outbound shipments
Answer phone calls, emails and respond in timely manner in regard to shipments, carrier pricing, transfers and sales team
Use online portals for data entry/courier shipping labels/Bill of Ladings (Ups-worldship, Fedex, other LTL carriers.)
Sort incoming RMA’s and work with RMA dept to create invoices/send to Head Office
Communicate discrepancies to appropriate locations, departments
Ensure work environment is clean, empty trash cans, replace trash liner, sweep work areas, and bathrooms, refill soap, paper towels in restrooms
Assist with receiving, packaging and shipping
Perform and oversee cycle count, report on overstock, shortages, damaged or missing goods
Perform timely report claims/damaged or missing material
Oversee time keeping of employees
Report any Health & Safety issues
Operate power-jack/pallet jack/scale/dock plate used in daily movement of stock
Requirements & Skills:

Completion of secondary high school diploma or equivalent
Knowledge of Microsoft Office applications, such as Word, Excel and PowerPoint
5+ years of experience in a supervisory role in any manufacturing or distribution industry.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with others.
Strong problem-solving skills and the ability to make sound decisions under pressure.
Attention to detail and a commitment to maintaining high standards of quality and accuracy
Stand for long periods of time.
Some heavy lifting 50-75 pounds
At times must reach, kneel, bend to store or pull items for orders
Reside in the Western NY area
What Mircom Offers:

Competitive salary
Opportunities for professional development and career advancement.
A dynamic and supportive work environment.
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

Bilingual Field Applications Specialist-Communication & Security Products
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary: 
We are currently seeking a highly skilled and bilingual Field Applications Specialist with a robust background in Communications and Security Products. The ideal candidate will possess expertise in networking, software and hardware troubleshooting, and customer service, paired with strong sales capabilities. This role is designed to provide technical support, deliver Lunch & Learn sessions, and ensure the optimal implementation and utilization of our communications and security solutions to our customers and end-users. In addition, the successful candidate will offer support in sales and estimation processes and Fire knowledge is an asset.The position will be responsible for overseeing operations in Quebec and the eastern provinces and ideally reside in Greater Montreal area.
Why Join Us? Become part of a dynamic team dedicated to delivering innovative communication, security and life safety solutions. We offer a collaborative work environment, opportunities for professional development, and a chance to make a significant impact in the field.
Key Responsibilities:

Provide special application designs to sales and customers/installers. 
Resolve major field related problems with customers/installers.
Provide over the phone as well as e-mail instructions to field technicians/installers with respect to the operation, installation troubleshooting and programming of the various Mircom systems. 
Provide Lunch & Learns in various cities in Quebec and the Eastern provinces to sales, field technicians and distributors. 
Simulate any field re-occurring problems in the rack and test lab and document the results for feedback to the engineering department. 
Program International security Keys for Flex-Net and MMX (Secutron) Fire Alarm Control Panels. 
Program all OPENGN, BACNET and WEBSERVER keys for North America and International Customers.
Program TX3 and Secutron Fire Panels 
Support old FACP’s, Telephone Access Systems, Emergency Call Systems, “K” Series Intercom Systems. 
Draw special application wiring/block diagrams for customer/installers.  
Test and evaluate prototypes for electrical integrity. 
Resolving level 2 customers issues forwarded by the Technical Support Department. 
Requirements and Skills: 

Trade School or College diploma or a relevant field; a technical background is required.
University Degree is an asset.
Minimum of 3+ years in applications support, or a similar role within the communications and security sector.
Minimum of 3+ years in a technical sales industry, preferably fire alarm or security sales, fire alarm is an asset.
Strong knowledge of networking principles and troubleshooting methodologies.
Solid familiarity with CCTV, intercom, access control, audio systems, SIP/VoIP technologies, and cabling/wiring practices. 
Excellent verbal and written communication skills for technical documentation and training delivery.
Strong customer service orientation with a commitment to efficiently resolving issues.
Frequent travel to client sites is required for training or support.
Flexibility in hours may be necessary to accommodate client schedules.
Language proficiency in both English and French
What Mircom Offers:

A great working environment with opportunities for advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

AutoCAD Designer-GTA
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solution.
Summary:
We are searching for an energetic Designer who will be responsible for preparing electronic (AutoCAD) working plans and technical drawings for various Fire Alarm System projects from preliminary concepts, sketches, calculations, specification sheets and other data. These drawings play a crucial role in ensuring the effective implementation of fire alarm systems in various projects. This is a full time permanent role based out of our Calgary office in Alberta.
Key Responsibilities:

Create custom sketches and incorporate custom drawings into tool palettes.
Provide assistance to the team leader in the interpretation and implementation of specifications and requirements and the procurement and use of AutoCAD files.
Prepare electronic layouts, charts, detailed scale drawings, and material and equipment requirements from sketches, specifications, and standard layouts provided.
Revise computer-aided designs and plans to comply with modified specifications made during actual construction Participate in ongoing product and technical training.
Review plans and writing technical reports to meet project specifications.
Complete documentation packages and produce drawing sets.
Employ problem-solving strategies and find solutions to product design issues.
Ensure proper documentation of all work, products and relevant activities.
Carry out assignments on project design teams.
Requirements and Skills:

Post-secondary College Graduate in design or a related electronic industry field.
1 to 3 years of Design experience is preferred.
Experience in Fire Alarm, Electronic or Mechanical System design is an asset.
Proficient in using AutoCAD, including 3D modeling functions.
Canadian Fire Alarm Association (CFAA) Registration or CFAA Student working towards CFAA certification.
Technical experience of in-field Life Safety Systems is an asset.
Possess a valid and clean motor vehicle license (G License) an asset.
Understanding of the Life Safety Industry codes and standards an asset.
Able to read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals.
Strong presentation, oratory, and written skills.
Demonstrated ability to finish multiple projects on time and scale.
Computer literate, including effective working knowledge of MS Word, Excel, PowerPoint, e-mail and Adobe Products.
Ability to follow through and complete overlapping projects.
High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.
Excellent organization and project management skills, including the ability to multitask in a fast-paced product development environment.
What Mircom Offers:

Great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Education Incentives
Company RRSP program
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 

Certified Fire Alarm Technician-Ottawa(ON)

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Summary:
Mircom is searching for talented and certified Fire Alarm Technicians to join our teams in Ottawa, ON. If you are an experienced Fire Alarm Technician with great customer service skills, we have an exciting and rewarding opportunity for you.
 Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 Requirements and Skills: 

Technicians shall have 3-5 years of experience within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 What Mircom offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 

Production Team Lead-GTA

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solution.
Summary:
We are currently looking for an energetic and driven Production Team Lead who can keep up with a challenging and dynamic work environment and someone who prides themselves with integrity and excellence. The Production lead hand contributes to the success of the Mircom Group of Companies by directing the production team to meet customer needs and achieve standards related to cost, line efficiencies, waste, safety and productivity. This is a full time permanent role, located out of our Head Office in Vaughan, ON.
Key Responsibilities:

Leads general production / assembly employees to achieve performance standards with regards to Good Manufacturing Practices, safety, line utilization, quality and morale.
Oversees and assures facility equipment reliability to minimize downtime.
Aligns team agenda with production objectives.
Develops others by training frontline employees – setting expectations, providing feedback and recognizing and rewarding good performance.
Ensures compliance with all Health & Safety regulations.
Responsible for the production output of his/her production cells.

Requirements and Skills:

Bachelor’s degree / Diploma.
3+ years of work experience in a speed manufacturing environment required, preferably consumer packaged goods.
2+ years of work experience in a supervisory position required.
Experience in consumer packaged products, light assembly, electronics or similar industry preferred.
Strong employee relations, interpersonal and verbal/written communication skills.
Must be able to read, write and speak English fluently.
Demonstrated computer proficiency skills: Word, Excel and Microsoft Office.
Demonstrated ability to function successfully in a fast paced, changing work environment.
What Mircom Offers:

Great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Education Incentives
Company RRSP program
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 

Quality Assurance Analyst-Building Automation System(BAS)

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Mircom Group of Companies is seeking a Quality Assurance Analyst for our Building Automation System (BAS) and related smart building products.  The successful candidate will be responsible for verification and stability testing of our products.
Key Responsibilities:

Develop test strategies and procedures for design verification of network controllers, field controllers and system configuration tools.
Develop documentation of test procedures and regression test plans.
Perform feature, functional, stability, and regression testing of products.
Design, implement, and manage own lab test networks.
Coordinate testing activities with the rest of the BAS team.
Assist in reproducing customers’ issues in the QA lab.
Provide feedback to developers to improve the usability of the products.
Maintain a high level of workmanship quality throughout test-cycles.
Maintain a clean and professional work environment.
Requirements and Skills: 

Diploma in electrical, electronics, electro-mechanical, mechatronics, robotics, building automation, programmable logic controllers, PLC or related technology.
Strong written and oral communication skills.
Self-motivated and works well in a team environment
Experience with Issue tracking, development and management tools i.e. JIRA, Zephyr, Playwright etc.
Experience within Building Automation, Fire, Security, or similar industries.
Experience with Building Automation Systems, and/or Programmable Logic Controllers.
Understanding of networking equipment setup, operation, and concepts.
Experience with Microsoft Windows Operating Systems.
Experience working with electronic circuitry, and engineering lab test equipment.
Experience with product installation and configuration including hand tools.
2+ years of related work experience.
JavaScript programming experience.
C/C++ programing experience.
Soldering experience (through hole, surface mount, de-soldering).
Circuit debugging and troubleshooting experience.
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

BAS Technician
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Mircom Group of Companies is searching for a 1 mid level, and 1 senior Building Automation Systems (BAS) Technician. The successful candidate will be responsible for commissioning projects, perform on-site testing, on call service and scheduled service work on BAS.
Key Responsibilities:

Proper start-up and commissioning of projects assigned by the Project Manager or Project Engineer.
Perform point-to-point checkout as per procedures, complete project commissioning documentation, download application software and perform software/hardware calibration required for proper equipment and system operation.
Perform on-site testing of the application programming and check on-line operation of the graphical user interface.
Maintain working as-built project drawings/documentation, archive project user files and perform warranty related service calls.
Coordinate with estimators and installation electricians to ensure projects are completed on time and as per code, standards and contract requirements.
Perform on call service and scheduled service work on BAS.
Requirements and Skills: 

Previous experience with HVAC DDC / BAS controls products and tools with working knowledge of HVAC DDC/BAS control system installations, programming, graphical user interfaces, system integrations, start-up, checkout and commissioning.
3-10 years of experience in the controls industry including commissioning, software operation, calibration, field services and troubleshooting.
Previous experience on construction projects; knowledgeable in the construction contracting industry with emphasis in mechanical/electrical fields
Knowledgeable in DDC control theory and applications pertaining to the HVAC industry.
Knowledgeable in servers, network equipment and environments.
Able to interpret drawings, assist with estimation/design and implement projects and service contracts.
Obtain minimum security clearance and pass a criminal background check.
Ability to communicate effectively in English (verbal, written and aural ability)
Valid driver’s license with clean abstract
Proficient in the use of Microsoft Office
2-4 year technical degree plus technical training/certifications would be an asset
Experience with pneumatic controls and the Schneider BAS product line (Andover Continuum) would be preferred
Working Conditions:

Exposure to dust and the elements while working outside
Able to work at heights and remain in static positions and/or in confined spaces for duration of shift
Able to visit job construction hard hat areas, climb stairs, maneuver in and around pipe work and air ducts and work safely in close proximity to exposed line voltage and low voltage wiring and terminations.
Able to work flexible hours including some night shift work.
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Regional Sales Manager
USA
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Regional Sales Manager (RSM) is responsible for achieving double-digit annual growth and increasing Mircom’s market share in the U.S. This will be accomplished by implementing a comprehensive sales strategy focused on fostering relationships, uncovering new opportunities, and driving sales through immediate, mid-term, and long-term objectives.  Driving sales and opportunities through our distributors and developing demand for distribution. The territory includes the remote USA with a focus on the regional Distributors to support.
The Regional Sales Manager will oversee the South/Central territory. The successful candidate must reside within the indicated territory: North Dakota, South Dakota, Nebraska, Kansas, Oklahoma, Texas, Minnesota, Iowa, Missouri, Arkansas, Louisiana, Wisconsin, Illinois, Mississippi, Michigan, Indiana, Kentucky, Tennessee, Alabama, North Carolina, South Carolina, Georgia, and Florida.
Key Responsibilities:

Proactively research and recruit potential new distribution partners to expand Mircom’s reach and market share.
Engage with low voltage integrators to promote and drive sales to wholesale distributors.
Provide ongoing support to existing distributors to help them achieve sales targets and ensure customer satisfaction.
Organize and deliver educational sessions such as lunch & learns to promote Mircom products to Architects, Engineers (A&E), and industry influencers, increasing brand awareness and product specification.
Work closely with distributors to share leads, foster collaboration, and enhance sales opportunities through joint efforts.
Attend and actively participate in trade association meetings, industry events, and trade shows to network and promote Mircom’s presence in the market.
Partner with distributors on sales calls to present Mircom solutions to developers, property management companies, and end-users.
Develop and maintain strong relationships across the market, including within vertical markets such as commercial, multi-residential, healthcare, and education sectors, to drive market expansion.
Requirements and Skills:

College Diploma or University Degree preferred.
Equivalent industry experience may substitute for formal education, with some college coursework preferred.
2-5 years of experience in sales or a related field
Proven experience in distributor sales, channel development, or low voltage/life safety industry.
Strong presentation and communication skills.
Ability to travel regularly within the assigned territory.
Experience conducting product training and technical presentations is an asset.
Self-starter with strong organizational and networking skills.
 What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Mircom Group of Companies is a smoke-free and drug-free workplace.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
*Employment is contingent upon the successful completion of background checks.
 

  Certified Senior Fire Alarm Technician-GTA


Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 Summary:
Mircom is searching for a strong Senior Fire Alarm Technician to join our team in the Greater Toronto Area. As a key member of the Mircom service team, the Senior Fire Alarm Technician will be responsible for performing advanced level inspections, installations, programming, and servicing fire alarm systems, access control systems, intercom systems, and associated Fire Protection equipment. This role requires a high level of technical expertise, strong problem-solving skills, and a commitment to delivering exceptional customer service. The Senior Fire Alarm Technician will work with both Mircom and non Mircom systems, providing operational training to end users, interpreting complex technical documents, and ensuring compliance with all relevant codes and standards. Additionally, this position includes leadership responsibilities, such as mentoring junior technicians, sharing best practices, and supporting team development.
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment.
Perform inspections and service on Mircom and non-Mircom produc.t
Complete and return inspection reports in a timely manner.
Provide technical support to customers as needed.
Provide operational training to end-users.
Ensure our customers and end-users have a positive experience working with Mircom.
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals.
Provide training and guidance to junior technicians.
 Requirements and Skills: 

5 years or more years of experience as a Service Technician within the Fire Alarm industry.
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification.
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration.
Ability to communicate in English both verbally and in writing.
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding.
Possess a valid and clean motor vehicle license (G License).
Knowledge of Mircom systems is an asset.
Competency in Microsoft Word and Excel is an asset.
 What Mircom Offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 
 

Business Development Manager
Security Products & Services
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are seeking an experienced and results-driven Business Development Manager (BDM) to drive growth within the real estate and property management sectors. This role is focused on identifying, developing, and nurturing strategic partnerships with developers, property managers, and real estate partners to expand our client base and support the launch of innovative security products and services. As a key contributor to our business development strategy, the ideal candidate will possess a strong understanding of the real estate development lifecycle, property management operations, and the security solutions industry.

Key Responsibilities:

Identify and pursue new business opportunities with real estate developers, property managers, and commercial partners.

Drive revenue growth through strategic outreach, relationship-building, and deal closure.

Support go-to-market efforts for new residential and commercial security solutions.

Present tailored proposals to key stakeholders and lead contract negotiations.

Conduct market research and analysis to inform strategic planning and identify emerging opportunities.

Write compelling business proposals and assist in structuring deals to maximize value.

Maintain strong, long-term relationships with clients and industry partners.

Represent the company at industry events, conferences, and networking functions.

Requirements and Skills: 

Bachelor’s degree in Business, Marketing, Real Estate, or a related field.

3+ years of experience in business development, sales, or real estate.

Demonstrated success in closing deals and achieving/exceeding sales targets.

Strong understanding of property management operations and real estate development cycles.

Solid knowledge of the security industry and available technology solutions is a strong asset.

Exceptional communication, negotiation, and presentation skills.

Proficiency in CRM tools and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Must be eligible to work and drive in Canada.

Must be able to travel internationally. 
 What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary  
Group Insurance Benefits
Company RRSP Program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Act.  Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Field Applications Specialist
USA
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary: 
We are seeking a skilled Field Application Specialist to support sales teams, customers, and installers by providing system design solutions, technical guidance, and troubleshooting expertise. This role involves creating engineering designs, resolving complex field issues, and delivering both remote and onsite support for the installation, programming, and operation of Mircom systems. The ideal candidate will be proactive, customer-focused, and able to work extended hours when needed to ensure timely issue resolution.
The Field Applications Specialist will support the following states: Maine, Vermont, New Hampshire, Massachusetts, Connecticut, Rhode Island, New York, New Jersey, Ohio, West Virginia, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, South Carolina, Georgia, Alabama, Florida, Wisconsin, Illinois, Mississippi, Michigan, Indiana, Kentucky, and Tennessee. The successful candidate must reside within the indicated territory.
Key Responsibilities:


Provide special application designs to sales and customers/installers.

Resolve major field related problems with customers/installers.

Provide over the phone as well as e-mail instructions to field technicians/installers with respect to the operation, installation, troubleshooting and programming of the various Mircom systems.

Provide technical seminars in various cities in the United States to sales, field technicians and distributors.

Simulate any field re-occurring problems in the rack and test lab and document the results for feedback to the engineering department.

Program and assist with password reset on Secutron Fire Alarm Control Panels.
Support old Fire Alarm Control Panels (FACPs), Telephone Access Systems, Emergency Call Systems, “K” Series Intercom Systems & cloud services.

Draw special application wiring/block diagrams for customer/installers.

Resolve level 2 customers issues forwarded by the Technical Support Department.

Requirements and Skills: 

Trade School or College diploma in a relevant technical field is required; a University degree is considered an asset.

Minimum of 3+ years of experience in applications support or a similar role within the communications and security sector.

At least 3+ years of experience in a technical sales environment, preferably in fire alarm or security sales; fire alarm experience is an asset.

Strong technical background with solid knowledge of networking principles and troubleshooting methodologies.

Familiarity with CCTV, intercom, access control, audio systems, SIP/VoIP technologies, and cabling/wiring best practices.

Proven ability to provide special application designs, technical support, and training to customers, sales teams, and installers.

Excellent verbal and written communication skills for delivering technical documentation, over-the-phone support, and training seminars.

Demonstrated ability to simulate field issues, diagnose complex problems, and collaborate with engineering teams for resolution.

Strong customer service orientation with a commitment to timely and effective issue resolution.

Must reside and be able to drive in the US.
What Mircom Offers:

A great working environment with opportunities for advancement
Competitive salary
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Mircom Group of Companies is a smoke-free and drug-free workplace.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
*Employment is contingent upon the successful completion of background checks.
 

SMT Machine Operator
Night Shift
(12:10am-8:10am)
 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 Summary:
Under the supervision of the Manager, this position is responsible for the safe, accurate assembly, insertion of electronic components and other related assembly in a timely fashion, with the help of complex machinery. This is a full time night shift, permanent role,  based out of our Head Office in Vaughan, ON.
Key Responsibilities:

Set-up, run and troubleshoot Auto-insertion and SMT machines with minimum down time and minimum supervision
Perform quality inspection with the aid of Automatic Optical Inspection (AOI), Golden Sample or Bills of Material (BOM) and log it on the First Off template of the Manufacturing Order (MO)
Perform safety checks and preventative maintenance as required
Maintain PCB stock accurately, ensuring cleanliness and good organization
Visually inspect all boards after processing on the machines
Manage and track stock accurately by utilizing Integrated Materials Management Software
Work in a safe and organized manner
 Skills and Qualifications: 

Completion of a High School Diploma or Vocational Equivalent
Machine operator certification an asset
Three years’ experience using Auto-insertion and SMT machinery
Ability to read work orders, follow production drawings, sample assemblies, and understand verbal instructions
Experience with current IPC class 2 standard for proper insertion, placement and reflow of components
Knowledge of appropriate materials, methods, and the tools required in various assembly processes
Knowledge of electronic components and electronic assembly is an asset
Knowledge of set-ups, programming and adjustments an asset
Soldering experience an asset
Ability to work independently as well as in a team
Good interpersonal and communication (verbal & written English) skills
Must be detail-oriented, highly accurate and able to meet tight deadlines
Ability to lift heavy objects (up to 50 pounds), crouch, bend, walk and stand for long periods
Ability to perform mathematical functions (addition, subtraction, multiplication, division)
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

Centre of Excellence - Technical Support Trainer
Montreal, QC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies. 
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions. This is a full time permanent role based out of our facility in Pointe Claire, QC.
Summary:
We are seeking a technically skilled and customer-focused individual to provide support for our fire safety and security product lines. In this role, you will troubleshoot installation and production issues, assist with resolving technical and engineering challenges, and support the sales and installation teams to ensure product effectiveness. You will respond to customer inquiries via phone, email, and web, log support cases using Microsoft Dynamics AX, and escalate unresolved issues as needed. Additionally, you will simulate field issues in a lab environment, document findings, and deliver technical certification training to help customers effectively use our fire alarm and communication products.

Responsibilities:

Provide technical support for fire safety equipment and security products.
Provide troubleshooting support for installations and production.
Help resolve technical and engineering related issues that impact sales, installation, or utilization of fire safety and security products.
Identify and help resolve product quality issues through escalation process.
Simulate field problems in the technical support lab and document the results.
Respond to phone, email, and web-based inquiries on Mircom's fire protection and security products.
Log incoming inquiries and their resolution via Microsoft Dynamics AX.
Escalate issues to respective departments that cannot be addressed directly by the team.
Provide technical certification training to help customers learn how to use various fire alarm and communication products and accessories.

 Requirements and Skills: 

Diploma or degree in Electronics, Electrical Engineering, Fire Protection Engineering, or a related technical field.
1–3 years of technical support or field service experience, preferably in the fire safety, security, or building systems industry.
Experience with fire alarm systems, communication products, or security systems is highly desirable.
Strong troubleshooting and diagnostic skills for electronic and electromechanical systems.
Familiarity with installation practices for fire alarm and security systems.
Working knowledge of fire alarm codes and standards (e.g., NFPA, ULC, CSA) is an asset.
Proficiency in using lab equipment for simulations and technical validation.
Ability to use CRM systems such as Microsoft Dynamics AX to log and track support cases.
Excellent verbal and written communication skills to handle customer inquiries and deliver training.
Ability to translate complex technical concepts into clear, customer-friendly language.
Strong customer service orientation with the ability to manage multiple support cases and prioritize tasks effectively.
Self-motivated and capable of working independently or as part of a team.
Must be Fluent in French.

What Mircom offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Business Development Manager - Florida
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Business Development Manager (BDM) will be responsible for driving double-digit annual growth and expanding Mircom’s market share in the U.S. by executing a strategic sales plan. This includes building relationships, identifying new opportunities, and achieving sales goals across immediate, mid-term, and long-term timeframes. The position covers business development opportunities across the entire state of Florida. The qualified candidate must be a full time resident in the state of Florida.
Key Responsibilities:

Execute Mircom’s strategic plans, while upholding Mircom’s values at all times.
Exceed the territory’s revenue and customer targets.
Conduct lunch & learns to promote Mircom products to the A&E community ensuring specifications and visibility.
Engage with electrical contractors to convert them to self-performing installations or provide leads to ESDs.
Uncover project opportunities via Construct connect, networking and other sources.
Provide quotations and value engineering to assist ESDs in securing projects.
Conduct joint sales calls with ESDs to meet developers, management companies and end-users.
Build and maintain relationships across the market and within vertical markets to expand market share.
Attend and participate in trade association meetings and trade shows.
Requirements and Skills:

College Diploma or University Degree preferred.
2 to 5 years experience in sales or a related field.
2+ years of experience in the Fire/Security industry is an asset.
Self-motivator with proven organizational track record.
Strong oral and written communication skills.
Strong knowledge of PC based applications (Microsoft Outlook, PowerPoint & Excel).
Working knowledge of D365 would be an asset.
Possess a current valid driver’s license.
Hold a NICET certification is a bonus.
Strong problem solver with a creative, solution-oriented approach.
Technically proficient to review/discuss project plans.
Strong relationship management skills.
Well developed sales strategies and operational execution.
Adaptability and responsiveness to market changes and shifting dynamics.
Must already reside within the Florida state.
Willingness to travel within the state, including some overnight and air travel.
 What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Mircom Group of Companies is a smoke-free and drug-free workplace.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
*Employment is contingent upon the successful completion of background checks.
 

Production Manager-Montreal
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Shift Time:
Day Shift (7:00am to 3:30pm) 

Summary:
We are a leading manufacturer specializing in the production and assembly of critical fire safety equipment. Our product manufactured at this facility includes smoke detectors, fire alarm speakers, NEC devices, sounder bases, and duct detectors, all of which play a vital role in safeguarding lives and properties. The Production Manager will be responsible for overseeing the manufacturing and assembly processes within the facility. They ensure production runs efficiently and meets quality standards while adhering to schedules. Furthermore, the Production Manager will contribute to the success of the Mircom Group of Companies by directing the production team to meet customer needs and achieve standards related to cost, line efficiencies, waste, safety and productivity. The role is situated out of our Pointe Claire facility in Montreal, Quebec. Candidates should reside within a reasonable commuting distance of the facility.
Key Responsibilities: 

Leadership & ownership role to develop, implement and improve manufacturing assembly methods within a Lean manufacturing environment.
Collaborate with cross-functional teams to drive continuous improvement initiatives throughout the production process.
Monitor production schedules and adjust as necessary to meet customer demand and delivery deadlines.
Planning and organizing production schedules for the production employees by creating and maintaining work instructions and Manufacturing Orders.
To identify and implement cost reduction opportunities through process, component and finished goods design.
Drive to establishing efficiency, work labor standards and perform process time studies when appropriate and/or required.
Lead and drive the process of NPI in manufacturing by assisting engineering design department with electronic design and methods (SMT and Through Hole assembly, Testing and Final Assembly, DFT and DFM) to ultimately provide a high quality product while reducing waste and overall improve the efficiencies and lead times.
Take leadership in selection and purchase of production equipment and installations
Lead the process with operational problems affecting production and dealing with them in a systematic and methodical manner
Provide manufacturing data required for operations.
Liaising with suppliers and R/D department.
Hiring, training and supervising staff.
Lead and mentor production staff, fostering a culture of accountability, teamwork, and continuous learning.
Implement and maintain key performance indicators (KPIs) to measure and improve production performance.
Ensure compliance with safety regulations and promote a culture of health and safety in manufacturing by training, incorporate safety awareness, encourage communications regarding safety concerns and enforce safety protocols.
Requirements and Skills:

Degree in Electrical Engineering, Mechanical, Industrial or Business is an asset
College Diploma or equivalency will be considered 
Able to work independently with minimal supervision, and yet be able to function well in a team environment.
Electronic Production Management experience is an asset
Certified Lean or Six Sigma Green Belt, with minimum of 5 years’ experience in a Manufacturing Environment using Lean methods
Excellent organization, time management and leadership skills
Good knowledge Microsoft Office suite (excel, word, others)
Bilingual with excellent communication skills (required)
Organized and self-motivated team player
Reside in the vicinity of Montreal
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.