Fire Alarm Technician - Irvine, CA

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
Requirements and Skills:

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification would be an asset
NICET Certification is an asset.
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license.
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
What Mircom Offers:

A great working environment
Competitive salary and compensation program
Opportunities for career advancement

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
 
 

CNC Machine/Set-up Operator (6 Month Contract)
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Shift Time: 
Monday to Friday from 12:10am to 8:10am 
Summary:
This position will set up and ensure operation of all machinery in the Metal Shop. 
Key Responsibilities:

Produce parts by making precision cuts into metal using the punch press machine,
Familiar with other metal shop machinery including, brake press, insertion machines and welding.
Make adjustments to CNC machine to control speed, material feed and the path of the punch
Prepare and organize tooling for set-up and next operation.
Manage plans for the finished product
Ensure the machines are set up properly, producing quality products at full capacity, and are well maintained
Ensure material is available, using forklift if required to get material.
Ensure products are defect free and ready for the next step in production
Prepare parts for Shipping or stock, labeling and shrink-wrapping as required.
Perform periodic checks on machine output to ensure all quality standards are met.
Maintain documentation of maintenance schedule
Requirements and Skills: 

High School Diploma or equivalent
Forklift Certification
Previous exposure to the metal shop machinery.
Ability to understand complex instructions, how schematics work and make sure items are designed and built correctly.

Excellent problem solving skills, with the ability to understand why machines are not at peak performance and how to increase output and fix errors.

Ability to read blueprints
Must be able to work additional shifts when necessary
Able to work in a team environment
Physical Effort: 
Lifting

50lbs plus – occasional (up to 30%), where over 50lbs lifting must be done by two people.
20 to 50lbs – frequently (10% to 100%)
1 to 20lbs – most frequently (50% to 100%)
Walking

100% of the job requires walking. 
Standing

Up to 100%
Bending/Crouching

Up to 50%
Reaching

Above shoulder height – up to 50%
At shoulder height – up to 100%
Below shoulder height – up to 100%
Climbing

20% - there is a second floor mezzanine that requires stair climbing to reach.  Ladders/rolling stairs are also located around the plant and are used to reach overstock locations.
Sitting

Up to 80%
What Mircom Offers:

A great working environment
Competitive salary
Interested applicants please forward a copy of your cover letter and resume to HR.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
 
 

Warehouse Shipper (6 Month Contract)

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.

Summary:
The Warehouse Shipper will be responsible for ensuring accurate and seamless outgoing shipments and reception/processing of incoming shipments. The Warehouse Shipper must load and unload shipments regularly, with the capability of repetitive heavy lifting. 
The Warehouse Shipper must understand the impact of this position to other business functions that depend on the accuracy and efficiency of incoming and outgoing items. Inventory management and vendor relations with shipping companies are essential functions for this position.
Key Responsibilities

Match product with shipping or purchase orders
Maintain a safe work environment
May lift cases of product and/or stock merchandise according to documented procedures
Process all required paperwork and maintain adequate records for reporting and tracking.
Track shipments and verify receipts of shipments as required.
Manage inventory of shipping materials and supplies.
Perform quality audits of the condition of goods for both incoming and outgoing items prior to signing off.
Follow current standards and procedures.
Ensure that shipments contain proper documentation and if multiple items per shipment, ensure item lists are complete.
Maintain organized work area according to policies, procedures and safety regulations..
Perform other duties as assigned.
Requirements and Skills: 

High school diploma or GED.
Working experience in a Shipping and Receiving role preferred.
Ability to perform repetitive heavy lifting.
Able to communicate both verbally and in writing.
Basic mathematical skills.
Knowledge of filling out waybills and bills of landing and international shipments.
Working knowledge of safe lifting methods.
Able to work efficiently as a part of a team as well as independently.
Computer literacy, including working skills of Excel and e-mail.
Attention to detail in all areas of work.
Good organizational, time management and prioritizing skills.
Strong work ethic and positive team attitude
Working Conditions:

Must be able to lift up to 40lbs
Strong customer service, communication and interpersonal skills
Must be able to work in a team environment
What Mircom Offers:

A great working environment 
Competitive salary

All candidates are asked to submit their resume and cover letter to Human Resources.
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.

Human Resources Business Partner

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The HR Business Partner will be responsible for supporting Mircom’s business needs by delivering best practices and focused HR solutions. The HR Business Partner will provide a wide range of services related to human resources including: HR strategies and policies, legal compliance, recruitment, on-boarding and off-boarding, health & safety, compensation and benefits, employee relations, employee development, HRIS administration and other HR administrative tasks. This position will report directly to the Vice-President of Human Resources. Acting as a trusted advisor, the HR Business Partner will work collaboratively with managers and staff at all levels across the organization.
We are currently looking for a resourceful and driven candidate who thrives in a fast-paced and dynamic work environment.
Key Responsibilities:

Provide a range of coaching, counselling and strategic advice to clients in the areas of human rights, employee relations, interpretation of corporate policies and employment legislation.
Review and ensure effectiveness of day to day functions of the Human Resources department.
Provide input and support to the VP of Human Resources in the general operations of the Human Resources department. Improve collaboration and streamline processes.
Administer the employee benefits program, including education and outreach to improve utilization of program components and maintain effective relationships with providers. Oversee the renewal process for both Canadian and US benefits.
Support full cycle of talent management services, including sourcing and selection of candidates, onboarding, performance planning, role progression, and effective employee exits.
Negotiate and assist with issue resolution of employee complaints and requests that pertain to workplace policies, allegations of wrongdoing, and general terms and conditions of employment.
Provide resolutions to employee relation issues (e.g. employee complaints, accommodation requests, harassment allegations).
Undertake research, review and analysis of HR data, policies and practices to inform recommendations for improved HR and management practices.
Advise management on interpretation and administration of personnel policies and programs.
Administer performance management programs and the compensation review process.
Maintain accurate records and compile statistical reports relating to personnel data, e.g. turnover, pay equity, absenteeism/vacation, vacancies and other ad-hoc requests.
Ensure effective exit interviews, employee pulse surveys and provide management with analysis and recommendations.
Develop and provide recommendations for policies and processes.
Provide general information and assistance internally and externally over the phone, electronically and in person.
Complete other duties and projects as assigned.
Requirements and Skills: 

A University or College Diploma, specializing in Human Resources, or equivalent.
A CHRP or CHRL designation an asset.
7+ years of experience in a Human Resources generalist role, preferably working in a multi-jurisdictional mid-sized company.   
Previous experience in the construction or manufacturing industry would be an asset.
Knowledge of Payroll and US employment practices (including the Affordable Care Act) would be an asset.
Highly organized and detail-oriented with effective planning, problem-solving and delegation skills. Must be able to work with little oversight.
Must adopt a proactive approach to mitigate risks and determine best course of action while considering department resources, the business and the customer. Must be resourceful and creative when faced with unforeseen issues.  
Ability to analyse, sort and interpret data from various platforms.
Must have excellent Excel skills (pivot tables, charts, v-lookups, etc.) - ability to prepare ad hoc reports on a daily basis.
Strong customer service, interpersonal and negotiating skills.
Ability to prioritize and work in a fast-paced environment.
Confident, decisive personality.
Ability to work in a team environment with strong relationship building skills.
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program

All candidates are asked to submit their resume and cover letter.
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
 

Director, National Field Service 
 Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The successful candidate will have direct oversight over Mircom’s Canadian field service operations.  Specifically, the Director of National Field Service is responsible for developing and managing the overall service delivery strategy and operations for the company’s Canadian business.
Key Responsibilities:

Develop an organizational structure and teams to deliver high value add implementation services and solutions that exceed customer expectations.
Develop and refine solution offerings and strategies to ensure ongoing profitable growth.
Facilitate an ongoing and consistent review of implementation activities, KPIs and develop a collaborative process with the team to ensure service enhancements based upon customer feedback and experience implementing the company’s solutions.
Collaborate with sales leadership to forecast future service delivery requirements.
Refine existing processes and procedures including software solutions to maximize workflow and efficiency.
Develop and enable partner relationships with service providers where these firms will augment or divest implementation services. 
Own P&L
Other duties incidental to the work described herein
 
Requirements and Skills: 

BA/BS degree
Minimum 10 years of progressive managerial experience in a service-oriented business. (Preference will be given to candidates with experience in Fire & Life Safety Systems).
Experience managing complex projects, clients, partners, and organizations
Proven track record in establishing strong, executive level customer relationships
Business acumen and financial (P&L) skills/metrics driven
Proven experience managing remote resources and large national teams
Strong collaborator with successful track record of working in a heavily matrix organizational structure
Ability to travel up to 20% of the time
Ability to exercise sound judgement
Possess a valid driver’s license and a clean driver's abstract
Strong verbal and written communication in the English language
  
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
All candidates are asked to submit their resume and cover letter.
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
 Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
 
 

Account Manager – Security, CCTV Sales
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.

Summary:
Highly successful and poised for continued growth both in the domestic market and internationally, we are searching for a qualified account manager with a proven sales record and an excellent understanding of security, CCTV and telephone access systems. The successful candidate will be highly motivated and resourceful with an aptitude for learning and keeping pace with ever advancing technology.

Key Responsibilities:

Visit projects and job sites to review installation procedures and practices with contractors
Develop sales opportunities with existing customers
Configure innovative solutions using Mircom products and services to competitively meet customer needs
Cold call end users, electrical contractors, consulting engineers, building owners and property management companies to present Mircom’s products and services and solicit new business
Read and interpret engineering drawings

Requirements and Skills: 

Post-secondary education in a related field
Minimum 3+ years technical sales experience
Must be bilingual, and have strong oral and written communication skills in both English & French
Experience with preparing thorough quotes
Knowledge of security industry and/or technology, and knowledge of current building codes would be considered an asset.
A valid driver’s license is required.



What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program

All candidates are asked to submit their resume with their online application. 
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
 
 
 

   Fire Alarm Technician

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 
Requirements and Skills: 

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (G License)
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 
Compensation:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
All interested applicants are asked to submit their resume.  
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

  Warehouse and Logistics Leader
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Warehouse and Logistics Leader will be responsible for developing and implementing the Mircom global logistics strategy while adopting a lean and data driven approach aimed at optimizing customer experience and maximizing operational cost-efficiency. The ideal candidate demonstrates great leadership and has a proven track record for developing innovative logistics solutions to service evolving customer needs in the life safety and security industry.

Key Responsibilities:

Lead the implementation of continuous improvement activities using the philosophies and tools of Lean, Six Sigma and other continuous improvement techniques to improve the end to end customer order execution, eliminate waste, and reduce overall operational expense
Lead, teach and mentor associates in good process design for flow. Plan, coordinate, and direct Lean workshops and Continuous Improvement activities across all areas
Shape the vision for future Mircom global logistics that delivers a truly world-class customer experience. Develop and implement a warehouse and logistics strategy to implement that vision
Analyze all aspects of corporate logistics to deliver a truly world-class customer experience and determine the most cost-effective and efficient means to deliver that vision
Maintain contact with both internal and external customers to ensure their expectations are clarified, understood and met
Work with all business partners in the value stream to identify and implement lean processes
Ensure compliance with regulatory and legal requirements
Lead a multi-site team of warehouse professionals and inspire them to new levels of performance
Monitor supplier and carrier performances to maximize supply chain efficiency and sustainability
Lead new carrier selection and review process
Ensure carrier compliance with company policies and procedures for product transit and delivery
Foster a culture of learning and continuous improvement in all areas and instill the principles of this culture within logistics and throughout the impacted departments
Identify new or improved technology solutions such as automated systems and EDI
Requirements and Skills: 

MBA and Bachelor’s degree in Supply Chain, Logistics, Engineering, Information Technology, or a related field (P.Log, CPIM, CSCP, CITT…)
A minimum of 5 years team management experience
Thorough understanding of international shipping / customs documentation for import and export
Advanced knowledge of logistics related and reporting software
Track record of executing high-value, highly strategic international operational / logistics projects
Superior verbal and written communication skills
Excellent understanding of continuous improvement concepts including Six Sigma, Lean, value stream mapping required
Ability to set-up, facilitate and lead service improvement sessions with a range of business stakeholders (incl. Experience of process/value stream mapping) required
Record of successful distribution and logistics performance improvement
Excellent analytical, problem solving and organizational skills
Ability to work independently and handle multiple projects
Highly analytical and customer focused
Ability to simplify complexity
Demonstrated ability to interface and negotiate with global vendors
Superior organizational and time management skills
Ability to multi-task and excel under pressure
Strong interpersonal skills with a natural ability to build relationships
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program

Interested applicants please forward a copy of your cover letter and resume resume to our Company website. 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 

Technical Sales Representative 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Summary:
The Technical Sales Representative will manage and grow the fire protection & safety service based sales and other sales in their assigned territory or group. Their focus will be on developing new as well as servicing existing accounts. The Technical Sales Representative will primarily be involved in end-user fire alarm, fire sprinkler, fire extinguisher & suppression sales, with a smaller focus on end-user security and communications sales.
The Technical Sales Representative will develop and implement plans to capitalize on all sales opportunities for their territory or assigned group of accounts. The successful candidate will be required to achieve new order bookings and gross margin goals, and handle the most complex deals independently within Mircom’s established guidelines. They must collaborate with Operations, Finance, Legal and other inside/outside resources as required to achieve sales goals.
 
Key Responsibilities:

Utilize sales techniques to sell products/services/solutions to customers and new end-users.
Assist established customers and prospective customers with problems involving the use of company products/services and recommend suitable solutions.
Drive/coordinate new business across all product lines.
Follow through on sold projects to ensure satisfactory completion.
Ensure a smooth sales-to-operations turnover and monitor progress.
 
Requirements and Skills: 

3-5 years of service sales experience.
Fire protection and / or life safety service experience is preferred.
Must possess a valid Driver’s license in good standing.
Excellent communication skills.
NICET 2 certification in Fire Alarm will be required within 24 months of hire.
Self-motivator with proven organizational track record.
Strong oral and written communication skills.
Strong knowledge of PC based applications (Microsoft Outlook, PowerPoint & Excel)
Bilingual (English & Spanish) considered an asset.
 
 What Mircom Offers:

A great working environment
Competitive salary and compensation program
Opportunities for career advancement
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
 

RMA Electronic Technician
(6 Month Contract)

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are looking for an experienced electronic technician who is able to test, troubleshoot and repair electronic circuit boards for conformance to established standards.
 
Key Responsibilities:

Testing of electronic devices and assemblies.
Repairing of electronic devices and assemblies.
Maintain a high level of workmanship.
Provide technical support as required.
Work within a team environment to ensure smooth operations.
 
Requirements and Skills: 

Completion of a post-secondary Electronics program from a recognized technical institution or equivalent credentials.
2 years of practical experience in the testing and repairing of electronic assemblies.
Ability to read and understand schematics.
Surface mount soldering skills.
Familiarity with electronic diagnostic equipment such as digital multimeters, oscilloscopes, frequency generators, etc.
Basic computer literacy.
Written and oral English communication skills.
Additional experience with the test and repair of fire alarm systems such as Mircom, Secutron would be desirable.
 
 What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
 

All candidates are asked to submit their resume to Human Resources.
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
 
 
 
 
 

  Marketing Communications Specialist
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Reporting to the VP of Marketing, the Marketing Communications Specialist will take the lead on writing copy for a variety of marketing tools and opportunities for Public Relations. As a key member of the Marketing Communications Team, the successful candidate will interact regularly with subject matter experts, senior leadership and possibly customers. The role requires excellent verbal and written skills, creativity and a “can do” attitude.
Key Responsibilities:

Confirm and deliver on personal priorities, in alignment with Corporate and Department goals
Continuously research and analyze past communication campaigns, competitor’s campaigns, sales reports, google analytics, industry trends and best practices to determine the most effective methods of communicating to the intended audience(s)
Determine and/or confirm the goals of each Marketing pieces before planning & execution
Interview subject matter experts to compile material for copy
Generate written content, edit and proofread documents/media targeting both internal (employees, sales team, technicians) and external (prospects, customers and general marketplace) audiences. This includes but is not limited to: company announcements, product bulletins, intranet messaging, social media, internal e-zines/newsletters, print ads and other sales collateral, customer email blasts, case studies, blogs, testimonials, whitepapers, press releases and direct mailers.
Maximize PR opportunities within the Fire, Life Safety, Security and Communications industry
Assist with the creation and execution of an integrated social media strategy
Lead the development of a Marketing Communications Plan and assist with budgeting
Fashion a variety of ideas and proposals in order to market goods and services more effectively
Assist with other Marketing projects as required
Requirements and Skills: 

2+ years of experience in copywriting, public relations or advertising
University Degree, preferably in Business
Very Strong written communication skills
Excellent people and management skills to interact with staff, colleagues and third parties.
Excellent skills in Microsoft Office suite (Excel, Outlook, PowerPoint, Word, Visio).
Ability to work collaboratively with others to achieve a common goal.
Ability to write clear, concise reports and documentation.
Strong oral communication and presentation skills.
Ability to eliminate obstacles through creativity and adaptability
 
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program

Interested applicants please forward a copy of your cover letter and resume resume to our Company website. 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 

Account Manager, Service Sales
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Summary:
Highly successful and poised for continued growth both in the domestic and international market, we are seeking a qualified Service Sales Account Manager with a proven record and a thorough understanding of fire alarm, security and telephone access systems. 
The successful candidate will be highly motivated and resourceful with an aptitude for learning and keeping pace with ever advancing technology.
 
Key Responsibilities:

Quote systems and maintenance programs for customers with technical accuracy and within Company pricing guidelines
Cold call end users, electrical contractors, consulting engineers, building owners and property management companies to present Mircom’s products and services and solicit new business
Manage and develop new and existing customer relationships
Focus on sales within an assigned geographic territory and/or assigned customer accounts
Stay current in knowledge of life safety product features (including competitor technology), legislation, and regulations
Attend trade shows, seminars and meetings that relate to the sales and marketing of the products/services
 
Requirements and Skills: 

Minimum 3+ years of technical sales experience
Strong oral and written communication skills (English)
Post-secondary education (technical Diploma / Degree)
Experience with preparing thorough quotes
Knowledge of fire alarm industry and technology
Knowledge of Provincial Fire code and building codes would be considered an asset
Must possess a car and hold a valid driver’s licence
  
What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 
All candidates are asked to submit their resume to Human Resources.
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
 

Account Manager – Fire Alarm System Sales
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Summary:
Highly successful and poised for continued growth both in the domestic market and internationally, we are searching for a qualified  account manager with a proven sales record and a general understanding of fire alarm, security and telephone access systems. 
The successful candidate will be highly motivated and resourceful with an aptitude for learning and keeping pace with ever advancing technology.
 
Key Responsibilities:

Visit projects and job sites to review installation procedures and practices with contractors
Develop sales opportunities with existing customers
Configure innovative solutions using Mircom products and services to competitively meet customer needs
Cold call end users, electrical contractors, consulting engineers, building owners and property management companies to present Mircom’s products and services and solicit new business
Read and interpret engineering drawings
 
Requirements and Skills: 

Post-secondary education in a related field
Minimum 3+ years technical sales experience
Strong oral and written communication skills (English)
Experience with preparing thorough quotes
Knowledge of fire alarm industry and/or technology, provincial fire code and building codes would be considered an asset.
A valid driver’s licence is required.
 
What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 
All candidates are asked to submit their resume to Human Resources.
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 

Network/Server Analyst
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Summary:
Reporting to the Network Supervisor, the Network Analyst role is responsible for the implementation and management of the Network/Server environment including design, configuration, monitoring, security and support. The Network/Server Analyst is responsible for the day-to-day network and server operations, support and maintenance to minimize downtime and maximize productivity.
 
Key Responsibilities:

Monitor and manage the network infrastructure including switches, routers, hubs, cabling, and other components
Plan, design, analyze, and provide technical support for data and voice communications networks
Research and evaluate network/server technologies and recommend equipment purchases
Devise and develop appropriate network/server architecture to support system and functional requirements; maintain a 99.9% uptime ratio for network systems
Oversee network asset management, including maintenance of network component inventory and related documentation
Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions and intrusion detection systems
Develop and deploy methodologies for testing network and server performance and providing statistics and reports
Work closely with the IT Help Desk to analyze, troubleshoot and resolve network and server issues
Manage network issue escalations and work until a solution is obtained for the client, both internal and external
Provide Level 3 technical support to Internal clients.
 
Skills and Qualifications: 

Degree or diploma in IT/Computer Science or related field or equivalent experience
2-3 years’ experience with Active directory, Exchange, Windows, VMware and Terminal Server
Excellent understanding of network infrastructure and security planning and support (including Servers, Storage, switches and firewalls)
Ability to execute daily prioritization and delegation of support requests
Knowledge of Microsoft products, PC hardware, network, and telecom
Comprehensive knowledge of TCP/IP networks and VPN implementation and support
Excellent time and workload management skills
Strong communication, problem-solving and time-management skills
Business process knowledge in Accounting and Manufacturing is a plus
Office 365 experience a plus
Occasional travel is required within North America
Exchange and Active directory experience an asset
 
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 
All candidates are asked to submit their resume and cover letter with their application.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
 

IT Help Desk
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Summary:
Under the supervision of the Network Supervisor, the successful candidate will support users, deploy, configure and maintain new equipment, as well as support Mircom’ s Internal ERP System infrastructure. Although the IT Help Desk will work out of Mircom’s Head Office, he/she will provide IT support for users in all Mircom branches across North America.
 
Key Responsibilities:

Provide Level 1-2 user support for employees in a timely manner
Ensure that the highest level of customer service is provided
Ensure that help desk requests are addressed in a timely fashion
Work closely with other IT teams to analyze, troubleshoot and resolve issues, including diagnosing system errors and other issues
Act as a liaison between users from other locations and Head Office staff when escalation is required
Achieve Help Desk objectives by ensuring consistent accurate and timely problem resolution to end users on all desktop services; work within productivity, quality and customer service standards
Attends, and participates in staff meetings and related activities, and attends workshops/training to keep current with application issues, trends, and opportunities
Setup, configure, maintain and support new user equipment
Ensure successful installation of user equipment and software
Support company office phones and cellphones across North America.
 
Skills and Qualifications: 

Degree or diploma in IT/Computer Science or related field or equivalent experience
1-2 years of related experience
Experience in a help/service desk environment
Ability to execute daily prioritization and delegation of support requests
Knowledge of Microsoft products, PC hardware, network, and telecom
Strong communication, problem-solving and time-management skills
Business process knowledge in Accounting and Manufacturing is an asset
Excellent time and workload management skills
Strong written and verbal communication skills
Occasional travel is required within North America to support end users
Office 365 Experience an asset
Exchange and Active directory experience an asset
compTIA A+ or similar certification an asset
 
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 
All candidates are asked to submit their resume and cover letter with their application.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
 

Warehouse Attendant (6 Month Contract) 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Summary:
Under the supervision of the Warehouse Supervisor, the Warehouse Attendant will be responsible for the storage, movement, receiving, preserving and staging of materials, while providing the highest quality of service to all customers. The Warehouse Attendant will also be responsible for the day-to-day monitoring of physical security in the warehouse, reporting of all security-related issues to management and any other warehouse functions that may be assigned. 

Key Responsibilities:

Print/Read picking slips from the system.
Follow procedures on RF picking slips or verbal instructions regarding duties to be performed.
Pick, prepare and move customer orders and related material to checking stage for shipping process.
Use an RF scanner to perform a cycle count daily and report any discrepancies to the Supervisor.
Package shipments securely on pallets, label and provide transportation documents, load trucks.
Receive and store all finished goods from final assembly or delivery carriers in a timely manner using the RF scanner system.
Ensure the accuracy of shipments; confirm the quantity and part number(s) are accurate.
Sort out material by POs and process QC orders.
Receive materials in the system and stamp paperwork with date and signature.
Assist Supervisor with highlighting, collecting, and filing paperwork.
Operate warehouse mobile equipment including forklifts.
Sort pallets and perform inventory checks.
Perform safety checks and preventive maintenance; update logs when machinery is used.
Maintain a clean and organized work area at all times while adhering to all health and safety policies/procedures.
Perform any other related duties as required by the Supervisor.
 
Requirements and Skills: 

Completion of a High School Diploma or Vocational Equivalent
Forklift Safety Training Certificate required
Comfortable working in a computer based work environment including Microsoft Office
Ability to lift up to 75Ibs frequently
Work requires walking, sitting, standing, bending/crouching, reaching, climbing ladders
Able to be detail oriented following precise instructions when processing orders
Knowledgeable of all shipping/receiving procedures applicable in Canada, USA and Internationally
Experience using RF scanners preferred
Must be able to read, understand and follow instructions/picking slips
Excellent interpersonal and communication (verbal & written English) skills
Familiar with touch screen data entering and scanning
Three years’ of experience as a warehouse attendant is an asset
Familiarity with ISO standards is an asset
Forklift experience an asset
 
What Mircom Offers:

A great working environment
Competitive salary
 
Interested applicants please forward a copy of your cover letter and resume to HR.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
 
 
 
 

Product Analyst 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Summary:
With a global mandate, the Product Analyst is a subject matter expert who will be reporting to product management and act as a liaison between internal sales, customers, external associations and the factory to ensure that product information is communicated effectively. As a key member of the Mircom Fire Product PM team, the Product Analyst maintains a balance between business and quantitative product support.  The role requires knowledge of the product life cycle including: requirements development, design specifications, solution development, testing, support, and training.  Understanding industry and competitive trends in the Fire market is an important component of the role.
Key Responsibilities:

Handle daily inquiries from customers and internal departments regarding product issues (approvals, variations, pricing, cost, model numbers).
Perform system inquiries, data mining and product analysis.
Communicate new and current product features to Sales and Professional Services.
Produce regular Revenue/Sales Performance Dashboards for the Product Management team.
Participate in analyzing and designing new product features and enhancements.
Gather requirements from customers, prospective customers, internal sales and professional services.
Assist Product Managers with various elements of Product Lifecycle Management. (Development, Introduction, Growth, Maturity, Decline and End of Life).
Define product requirements by researching existing client needs, competitive products, industry trends and utilizing Mircom subject matter expert knowledge.
Understand the competitive marketplace and publish tools to help Sales position products.
Provide analytical insights to help drive the product development roadmap.
May represent Product Management on cross-functional teams for Process improvements and other initiatives such as SKU Simplification, new product launches or cost reduction
 
Requirements and Skills: 

3+ years of experience in business analysis, product analysis.
Knowledge of relevant fire technology products is a strong asset.
Electronic or Marketing Diploma is an asset.
Very Strong written communication skills.
Excellent people and management skills to interact with staff, colleagues and third parties.
Excellent proficiency in Microsoft Office suite (Excel, Outlook, PowerPoint, Word, Visio).
Ability to work collaboratively with others to achieve a common goal.
Ability to write clear, concise reports and documentation.
Strong oral communication and presentation skills.
Solid critical thinking, analytical and problem resolution skills to analyze trends and impacts, identify options and implications, and propose practical solutions.
Ability to eliminate obstacles through creative and adaptive approaches.
 
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
 
Interested applicants please forward a copy of your cover letter and resume to Human Resources. 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
 
 

Product Manager – New Product Introduction (6 Month Contract) 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Project Manager of New Product Introductions will lead cross functional teams in bringing concepts from Engineering to Manufacturing and ultimately the Market.  Report to the Vice President, the PM will form core teams from various departments, confirm scope & expectations, develop plans and control through launch execution and post launch reviews.  The PM will develop and track Time, Cost and Quality against original agreements.  
Key Responsibilities:

Provide leadership and management for product development projects, directing teams and managing stakeholder expectations.
Responsible for project execution including planning, resourcing, and delivery to schedule.
Facilitate and manage the definition and delivery of vision and goals of the project.
Promote and develop excellent project management throughout the organization
Balance best practice with reason and technical understanding for optimal execution
Provide regular status reports to the VP of Product Management and Senior Leadership Team
Manage multiple projects concurrently, driving risk mitigation and recovery plans
Requirements and Skills: 

S. degree required, PMP preferred, technical breadth an asset
7 years broad professional experience
3 years in a cross functional project management capacity bringing new products to market, stage gate new product introduction preferable.
Proven combination of project management skills and technology expertise.
Demonstrated application and use of project management techniques and tools, such as WBS, SWOT analysis, Gantt Charts, and Risk Management plans.
Positive attitude, driven, persistent, and results-oriented with the ability to influence without direct authority
Ability to interact and effectively communicate with and present to all levels in a global organization
Excellent conflict resolution, negotiation, and problem-solving skills
Excellent written and verbal communication skills as well as Excel, PowerPoint, MS Project skills
What Mircom Offers:

A great working environment
Competitive salary

All candidates are asked to submit their resume and cover letter.
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
 
 

Fire Alarm Technician – Montreal, QC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Key Responsibilities: 

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
Requirements and Skills:  

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Fluent in English and French (verbal and written).
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (Class G)
  
Compensation:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
All interested applicants are asked to submit their resume.  
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

   Fire Alarm Technician

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 
Requirements and Skills: 

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (G License)
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 
Compensation:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
All interested applicants are asked to submit their resume.  
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.