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Business Unit
Toronto> Toronto - Customer Service
Location
Vaughan, Ontario
Inside Sales Support Representative-GTA
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Our Service Department is currently looking for a qualified Inside Sales Support Representative of life safety products for our Vaughan office who is committed to the highest level of customer satisfaction. The successful candidate will also act as a liaison between our Western and Montreal branches.
Key Responsibilities:
Provide quotations on Deficiencies, System Upgrades, Moves, Adds & Changes for customers with technical accuracy and within company pricing guidelines.
Create sales orders and ensure all orders are entered efficiently and on a timely basis.
Manage and develop new and existing customer relationships.
Review customer status and credit limits.
Ensure customer information matches POs and quotes provided.
Enter orders accurately and on a timely basis.
Collaborate and coordinate with Warehouse for part orders and ensure that equipment is picked and sorted and ready for pick up.
Stay current in knowledge of life safety product features (including competitor technology), legislation, and regulations.
Attend trade shows, seminars and meetings that relate to the sales and marketing of the products/services.
Assist Sales Representative in generating and managing leads with a focus on sales and assigned customer accounts.
Assist Sales Representative with expediting sales orders, projects, and requests.
General office administration duties.
Schedule onsite meetings for Sales Representative.
Provide product and technical information to customers.
Requirements and Skills:
1 to 3 years of similar working industry experience preferred; experience in the fire alarm, security or electrical industry is considered an asset
Post-secondary education
Strong computer skills (Microsoft Office - Excel, Word, Power Point) would be an asset.
Excellent organizational skills
Ability to work well under pressure and meet tight deadlines
Strong customer service skills
Strong communication and interpersonal skills
Strong organizational skills
Ability to deal with confidential information with a high degree of professionalism
What Mircom Offers:
A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
Business Unit
Calgary> Calgary - Sales/Administration
Location
Calgary, Alberta
Account Manager, PMA Sales
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Highly successful and poised for continued growth both in the domestic and international market, we are seeking a qualified PMA (Preventative Maintenance Agreement) sales representative with a proven sales record and a general understanding of fire alarm, security and telephone access systems.
The successful candidate will be highly motivated and resourceful with an aptitude for learning and keeping pace with ever advancing technology.
Key Responsibilities:
Identify and obtain new sales for PMA service and inspections.
Develop and upsell new and existing accounts by checking customers’ buying history, proactively contacting exiting customers to ensure orders are handled accurately and in a timely manner.
Target new business opportunities using industry contacts and expertise.
Establish relationships with building owners, property management companies, prospects, and industry insiders through a combination of cold calling, outdoor field sales and direct marketing efforts to present Mircom products and services and solicit new business.
Upsell and maintain service agreements with existing customers through a combination of outdoor field sales, phone sales and marketing efforts.
Develop innovative solutions using Mircom products and services to competitively meet customer needs.
Develop a win/pricing strategy based on market and customer knowledge.
Sell new service agreements on all company products and services.
Meet directly with customers to establish their needs and drive overall sales process.
Create proposals for service agreements, test inspections and preventive maintenance.
Quote sales agreements for customers with technical accuracy and within company pricing guidelines
Maintain client rapport by understanding current and future needs by responding promptly
Identify and resolve customer concerns and issues accurately and efficiently and in a timely manner.
Demonstrate and present to customers a thorough understanding of company services and communicate market pricing, customer needs, and competitor information and services.
Acquire and maintain sound knowledge of all product lines and services offered.
Requirements and Skills:
Proven B2B sales with strong prospecting skills including telephone and in person cold calling.
Self starter
Highly motivated
Aptitude for learning
Excellent interpersonal skills and effort at building relationships with a strong service orientation
Solid team player
Must be willing to travel for customer calls.
Advanced sales skills and ability to develop customer solutions.
Goes beyond job requirements to seek opportunities and generate ideas for improvements.
Proficient computer skills
Minimum 3+ years of technical sales experience, including but not limited to fire & life safety industry.
Strong oral and written communication skills (English)
Post-secondary education (sales or technical degree/diploma)
Excellent presentation skills
Experience with preparing thorough quotes.
Knowledge of fire alarm industry and/or technology, OFC fire code and building codes considered an asset.
Must possess a car and hold a valid driver’s licence.
What Mircom Offers:
A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.
Business Unit
Hollywood, FL
Location
Hollywood, Florida
Fire Sprinkler Qualifier, Drafter, Designer
Hollywood, FL
Key Responsibilities:
Engage in the preparation of detailed Computer Aided Design (HydroCAD) drawings to assure the efficient and effective placement of our products and systems
Assure that designs are consistent with required specifications and building code.
Applies experience and simple judgment to make decisions within defined options or standard protocols – follows through on issues
Create HydroCAD drawings from sketches, verbal instructions and/or sample parts.
Examine drawings and other engineering documentation to verify completeness and accuracy of data
Assist the engineering department in the development, evaluation process, and improvement of manufacturing methods within the plant facility.
Demonstrate safe work practices in accordance with Mircom’s Safety Program, OSHA, and EPA
Ability to apply logical or scientific thinking to define problems, collect data, establish facts, and draw conclusions
Able to perform trigonometric mathematical and/or statistical operations regarding engineering product design and applications
Lead a team of 20
Skills and Qualificaions:
Related Degree with applicable experience.
Nicet certification I or II in Water Systems design is desirable.
Fire Protector Conractor License 1/2
2- 5 years related experience.
Leadership expereince
Written, verbal, and interpersonal communication skills.
Proficient with AutoCAD, Hydrocad, and other drafting related software.
Proficient with typical Microsoft computer software
Related experience in the fire products business is a real plus.
Well organized with strong planning and organizational skills.
Attention to detail.
Quality orientation.
Able to organize multiple projects
What Mircom Offers:
A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Fire Sprinkler Inspector
Hollywood, FL
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Summary:
The successful candidate will inspect fire sprinklers to determine if the system meets the requirements of the job and to ensure all equipment is functioning properly and completes an Inspection report to record the findings.
Key Responsibilities:
Run test and inspect fire sprinkler systems
Coordinate with the local fire department to avoid response to testing.
Repair system if necessary or inform the Service Department of customer needs
Advise customer of test and inspection results
Complete inspection and deficiencies report
Assess material quantities and part numbers for post-inspection repairs
Requires excellent communication skills with your Area Coordinator as requested for inspections completed, rescheduling, etc.
Good written and verbal communication skills required; Good interpersonal skills required
Requirements and Skills:
High school diploma or equivalent required; 1-2 years post-high school education preferred
Must have 2 years' experience inspecting installed fire sprinkler systems or alarm systems
NICET I sprinkler systems inspections, Level II desirable
Good written and verbal communication skills required; Good interpersonal skills required
Must demonstrate excellent communication and listening skills
Strong written and verbal communication skills
Excellent planning and organization skills
Must have valid driver’s license and pass a background check and drug test
What Mircom Offers:
A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.
Fire Sprinkler Estimator
Hollywood, FL
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Summary:
The successful candidate will estimate new construction and repairs for existing systems.
Key Responsibilities:
Perform system engineering estimation to support the branch sales team
Create cost estimates consisting of materials, sub-contractors, purchased equipment, labor, and other construction-related activities to assist Sales in bidding or determining the price of a project
Utilize plans and specifications to analyze project needs and compile detailed cost estimates
Responsible for take-off and pricing of materials to ensure accuracy of quantity, size, configuration, voltage, options, etc.
Identify possible cost-saving opportunities and/or risk items that will occur on various projects
Ability to complete field surveys and assessments for fire sprinkler systems.
Skills and Qualifications:
3 years of experience with fire sprinkler systems and new construction and retrofits of multifamily and/or all types of commercial projects
Experience with a variety of system types and manufacturers
Ability to read and interpret architectural, electrical, and mechanical drawings
Proficiency in MS Office, estimating and take off tools
NICET I / II or accumulated experience
Strong knowledge of industry codes (NFPA & FFPC)
Strong written and verbal communication skills
Excellent planning and organization skills
Must have a valid driver’s license and pass a background check and drug test
What Mircom Offers:
A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Commercial System Sales
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Highly successful and poised for continued growth both in the domestic market and internationally, we are searching for a qualified account manager with a proven sales record and a robust understanding of fire alarm, security and telephone access systems. The successful candidate will be highly motivated and resourceful with an aptitude for learning and keeping pace with ever advancing technology.
Key Responsibilities:
Visit projects and job sites to review installation procedures and practices with contractors
Develop sales opportunities with existing customers
Configure innovative solutions using Mircom products and services to competitively meet customer needs
Cold call end users, electrical contractors, consulting engineers, building owners and property management companies to present Mircom’s products and services and solicit new business
Read and interpret engineering drawings
Requirements and Skills:
Post-secondary education in a related field
Minimum 3+ years technical sales experience
Strong oral and written communication skills (English)
Experience with preparing thorough quotes
Knowledge of fire alarm industry and/or technology, provincial fire code and building codes would be considered an asset.
A valid driver’s licence is required.
What Mircom Offers:
A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Business Unit
Maple Ridge - Service
Location
Maple Ridge, British Columbia
Fire Alarm Technician - Maple Ridge, BC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Key Responsibilities:
Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom products
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
Requirements and Skills:
Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (G License)
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
Compensation:
Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Business Unit
Toronto> Toronto - Production/Operations
Location
Vaughan, Ontario
Manufacturing Engineer-Lean & Automation
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Mircom Group of Companies is seeking an experienced Manufacturing Engineer with a specialization in Lean Manufacturing and Automation. As a Manufacturing Engineer, you will play a critical role in optimizing our manufacturing processes, safety, driving integrity in product configuration, reducing waste, and improving overall efficiency. This is an exciting opportunity to join a dynamic team at the forefront of technology and innovation in the life safety industry and is best suited for someone seeking career growth opportunities within an organization.
Key Responsibilities:
Collaborate with cross-functional teams to identify opportunities for process improvement and automation in manufacturing operations.
Develop, implement, and manage Lean initiatives, including 5S, Value Stream Mapping, Kanban, and Kaizen events.
Design and execute automation solutions to enhance manufacturing processes, reduce manual labor, and improve overall productivity.
Collaborate with cross-functional teams to analyze production data, identify bottlenecks, and recommend solutions to optimize production throughput.
Collaborate with integrators to evaluate, select, and introduce automation equipment and technologies.
Develop and maintain standard operating procedures (SOPs) to ensure consistent and reliable manufacturing processes.
Manage the Bill of Material creation and maintenance for precise execution of Supply Chain and Manufacturing activities.
Provide training and guidance to production teams on Lean principles and automation systems.
Conduct root cause analysis and implement corrective actions for manufacturing issues.
Actively contribute to the daily tiered accountability process.
Investigate and find resolutions of specific problems and participate in corrective actions to meet ongoing costs, processes, and overall efficiencies.
Collaborate with mechanical, electrical, and software engineers during the design phase; recommend and enforce Design for Manufacturing (DFM) principles in design reviews.
Drive continuous improvement design initiatives that positively impact quality, cost and manufacturability through cost benefit analysis and optimal manufacturing readiness level assessments.
Participate & contribute to the choice of materials, manufacturing methods and the improvement of production tools.
Assist Operations with the testing procedure based on the design (may include programing of the test equipment)
Support NPI initiatives as required.
Requirements and Skills:
Bachelor’s degree in Industrial or Mechanical or Electrical engineering, or a related field.
P. Eng. Designation or P. Eng. in EIT program considered an asset.
Certified Lean Expert with demonstrated working knowledge of Lean implementation.
5+ years of experience working as a Manufacturing Engineer, with a focus on Lean Manufacturing and/or Automation.
Expertise in automation technologies, including robotics, PLCs, CNC machines, industrial control systems.
Proficiency in CAD software for designing and implementing automation solutions and factory layouts.
Practical working knowledge of Lean tools and techniques, such as 5S, Value Stream Mapping, and Kaizen.
Excellent problem-solving and analytical skills.
Exceptional communication and teamwork abilities, with ability to compile and present business cases on capital appropriations for equipment.
Perform training as a Subject Matter Expert.
Methodical in configuration management with regards to BOM creation and maintenance.
Team Player must be able to collaborate with Quality, Engineering, Supply Chain, and Manufacturing to lead the decision-making process.
Strong project management skills and the ability to drive projects to completion, with accountability for cost and schedule.
Proficient in Power BI, Excel and PowerPoint for data analysis and presentations.
Stay up to date with industry trends, emerging technologies, and best practices in Lean manufacturing and automation.
Demonstrate knowledge and understanding of the Occupational Health & Safety Act.
What Mircom Offers:
A great working environment
Competitive salary
Group insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited
Business Unit
Toronto> Toronto - Finance/Accounting
Location
Vaughan, Ontario
Accounts Payable Supervisor - Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Accounts Payable Supervisor will perform accounting/supervisory tasks related to the efficient maintenance and processes of the Accounts Payable Department.
Key Responsibilities:
Responsible for handling day to day operational activities associated with AP team such as processing, reviewing, handling queries and payment to vendor on time.
Oversee and monitor process of vendor bank account changes, ensuring internal controls and processes are adhered to in accordance to company policies.
Be relied upon as the main point of contact for resolving complex A/P related issues, ensuring compliance with vendor-payment terms.
Works closely with externals departments, other branches, and vendors to resolve issues and effectively handling customer complaints and ensure timely processing of payments.
Close monitoring of the A/P Aging, ensuring aged payables are resolved and proper review and reconciliation processes are in place.
Monitor the AP Mailboxes to ensure appropriate processing times and resolution of issues.
Maintain documented A/P best practices, identifying inefficiencies/risk and recommending changes/placing controls for review to reporting manager.
Conduct team meetings to update members on best practices and continuing expectations.
Review and consolidates team metrics monthly and ensures a robust backup system is in place.
Support the finance team to ensure a smooth year end Audit.
Review journal entries and account reconciliations for completeness and accuracy.
Ensure that reconciling items are identified and resolved on a timely basis.
Prepare journal entries and account reconciliations for other complex accounting areas.
Work with business partners on those complex areas.
Develop strategies to promote team member adherence to company regulations and performance goals.
Perform staff reviews and recommends staff training development.
Work with IT to enhance the system and other parties to resolve technical issues.
Requirements and Skills:
5 - 10 years accounts payable experience
Post-secondary education preferably in Business or Accounting
CPA Designation is desirable
Advanced skills in Excel
Strong knowledge of accounting and/or accounts payable principals
Proficient with data entry with good attention to detail
Strong analytical and problem-solving skills
Excellent time-management and organizational skills
Supervisory experience
Excellent communication skills – ability to effectively deal with both external and internal customers
Able to work overtime as required
What Mircom Offers:
A great working environment with opportunities for advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Service Manager -GTA
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The successful candidate will oversee Mircom’s field services operations for the Greater Toronto Area (GTA). The Service Manager will organize and manage all administrative and service activities and supervise the performance of the GTA field service team to ensure smooth and timely operations. Also, the Service Manager will ensure excellent customer service, while maintaining strong relationships with customers and 3rd party vendors.
Key Responsibilities:
Direct responsibility over service technicians and administration staff
Establish and manage technician installation schedules to ensure optimum work load efficiencies and timely equipment deliveries.
Mentor, train and develop skills with Technicians
Responsible for maintaining and implementing standard operating procedures as established by Mircom Engineered Systems head office
Responsible for acquiring knowledge in new and existing Mircom products
Responsible for acquiring and maintaining knowledge in regards to legislation, regulations and related codes as well as ensuring that the service technicians are kept up to date
Strive to ensure that the highest levels of customer satisfaction is maintained and that customers are fully aware of other products and service plans offered by Mircom Engineered Systems
Maintaining and increasing dollar value and profitability in the service business to meet budgetary obligations and goals
Ensure technicians are equipped with the proper equipment needed to complete all jobs
Control inventory in department stock along with truck stock
Work with the Regional Service Manager on fleet control and services
Review all reports sent in by technicians and ensure they are accurate before issuing to customers
May occasionally be required to perform technician duties
Other duties incidental to the work described herein
Requirements and Skills:
3-5 years of experience in the Fire and Life Safety industry.
Proven manager/supervisor experience in the Fire Alarm industry
Canadian Fire Alarm Association (CFAA) certification or equivalent
University, College, or Technical Post-Secondary education.
Proficiency to review drawings, conduct field surveys, prepare all required information to perform complete installation activities.
Strong computer skills and competency in Microsoft Office applications
Ability to work flexible hours including weekends to meet customer/technician requirements
Strong organizational skills, a positive attitude and the ability to learn quickly.
Possess a valid driver’s license and a clean driver's abstract
Strong verbal and written communication
What Mircom Offers:
A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Business Unit
Maple Ridge - Sales/Administration
Location
Maple Ridge, British Columbia
Inside Sales Representative - Maple Ridge
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are currently looking for a qualified Inside Sales Representative for our branch office who is committed to the highest level of customer satisfaction.
Key Responsibilities:
Provide quotations for customers with technical accuracy and within Company pricing guidelines
Manage and develop new and existing customer relationships
Focus on sales and assigned customer accounts
Stay current in knowledge of life safety product features (including competitor technology), legislation, and regulations
Provide quotations to customers.
Assist System/PMA Sales Representative with expediting sales orders, projects and requests.
General office administration duties.
Provide product and technical information
Requirements and Skills:
1 to 3 years of similar working and industry experience preferred; experience in the fire alarm, security or electrical industry is considered an asset
Post-secondary education
Strong computer skills (Microsoft Office - Excel, Word, Power Point) would be an asset.
Excellent organizational skills
Ability to work well under pressure and meet tight deadlines
Strong customer service skills
Strong communication and interpersonal skills
Strong organizational skills
Ability to deal with confidential information with a high degree of professionalism
What Mircom Offers:
A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
Business Unit
Montréal> Montréal - Sales/Administration
Location
Pointe-Claire, Quebec
Area Sales Manager – Montreal
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are looking for a talented Area Sales Manager to assign and direct all of the sales activities in support of commercial and residential customers throughout Quebec. You will manage some direct accounts and lead the local sales team staff to achieve our growth targets. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement
Key Responsibilities:
Direct all operational aspects including sales and administration.
Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts, financial objectives and business plans
Meet goals and metrics
Manage budget and allocate funds appropriately
Bring out the best of branch’s personnel by providing training, coaching, development and motivation
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Share knowledge with other regions and headquarters on effective practices, competitive intelligence, business opportunities and needs
Collaborate with the local service team and management to ensure projects are successful.
Address customer and employee satisfaction issues promptly.
Adhere to high ethical standards, and comply with all regulations/applicable laws
Network to improve the presence and reputation of the branch and company
Stay abreast of competing markets and provide reports on market movement and penetration
Requirements and Skills:
Proven sales management experience
Sufficient knowledge of modern management techniques and best practices
Ability to meet sales targets and operational goals
Familiarity with building systems (fire control and security)
Excellent organizational skills
Results driven and customer focused
Leadership and human resources management skills
Preference will be given to candidates who have experience in the construction industry
What Mircom Offers:
A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Business Unit
Toronto> Toronto - Customer Service
Location
Vaughan, Ontario
Customer Service Representative
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Customer Service Representative will interact with Mircom’s customers to address inquiries regarding products and services, while maintaining the highest level of customer satisfaction.
Key Responsibilities:
Handle incoming customer requests professionally, ensuring prompt and thorough issue resolution while providing quality service and support in various areas including billing, print orders, and basic technical support.
Efficiently gather customer information, fulfill their needs, educate when applicable to prevent future contacts, and document interactions through contact tracking.
Maintain a balance between company policy and customer benefit in decision making, ensuring issues are handled in the best interest of both parties.
Continuously seek process improvements to enhance the customer experience.
Compile and generate reports related to customer service.
Serve as a knowledgeable resource for customers, providing detailed information about our products and services, and facilitating account openings with ease.
Act as the company's ambassador, advocating for customer needs and collaborating closely with the Customer Care Manager to ensure consistent service excellence.
Provide customer assistance with Stock checks and product support.
Review and release orders from the logistics queue when required.
Engage in continuous professional development through ongoing product and customer service training, and embrace any additional responsibilities as directed by management.
Requirements and Skills:
Ability to work from Monday to Friday in office located in Vaughan from 9:30am–6:00pm with occasional overtime and holidays.
2+ years of experience in a customer service or help desk capacity.
Post-secondary education preferred.
Strong commitment to customer satisfaction, demonstrated through a passion for excellence in customer care.
Ability to communicate clearly and professionally, both verbally and in writing.
Has a pleasant, patient and friendly attitude.
Ability to handle complaints, difficult customers, and make sound decisions.
Excellent organizational, problem-solving, time management, and attention to detail.
Strong work ethic, team player mentality, and accountability to customers and colleagues.
Experience in the fire protection, communications and/or security industry would be an asset.
Microsoft Dynamics AX experience is an asset.
What Mircom Offers:
A great working environment
Competitive salary
Group insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited
Fire Alarm Designer
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Summary:
The successful candidate will design and estimate new construction and estimate repairs for existing systems.
Key Responsibilities:
Perform fire alarm system engineering design and produce engineering shop drawings
Provide technical support to project manager, field technicians and CAD operators by analyzing customer’s needs, engineer’s specifications and floor plan
Develop solutions to new or existing system applications
Review job construction plans, specifications, survey information, sales sketches, estimates, take off sheets and ensure design work is under budget
Review submittals with sales and delivery teams and lead team to obtain hardware submittal approval
Provide technical assistance to the sales team in the analysis and interpretation of job documents and code requirements during the bidding and estimating phase
Skills and Qualifications:
2 years of experience with fire alarm installation and new construction and retrofits of multifamily and/or all types of commercial projects.
2 years of experience with fire alarm design using AutoCAD
Experience with a variety of system types and manufacturers
Ability to read and interpret architectural, electrical and mechanical drawings
Proficiency in MS Office
FASA / BASA License, Nicet I / II or accumulated experience
Electrical background with strong knowledge of industry codes (NFPA, FFPC & NEC)
Strong written and verbal communication skills
Excellent planning and organization skills
Must have valid driver’s license and pass background check and drug test
What Mircom Offers:
A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
HR Coordinator
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
As a member of the Human Resources team, the Human Resources Coordinator will provide administrative support for a full range of human resources functions including employee relations & recruitment support, employee communications, records database management, payroll compliance, event coordination and project support.
Key Responsibilities:
Provide support and guidance to employees regarding general inquiries related to HR matters.
Manage the HR Inbox (via ZenDesk) by assigning tickets to the appropriate HR team member for timely resolution.
Ensure the smooth onboarding of new hires by conducting group orientations, tracking completion of required documentation, and updating the HRIS accordingly.
Draft employee agreements and communicate with clients regarding action items and outstanding deliverables as necessary.
Assist in full-cycle recruitment activities, including job postings, candidate pre-screening, interview scheduling, and conducting background/reference checks.
Submit hours worked for agency temps and process invoices for payment.
Prepare announcements, letters of employment and provide assistance with corporate communications.
Translate documents using internal support and resources.
Update organizational charts, HRIS, ERP, and Concur (expense management) database with relevant employee information.
Create and maintain both digital and physical employee files for accurate record-keeping.
Ensure timecards are completed and approved by the payroll deadline and audit all payroll entries for accuracy and compliance with company policies.
Contribute to the organization of company events as a member of the Social Committee.
Provide support to HR Team/HR Generalists as required.
Support departmental initiatives and projects as assigned by providing assistance and contributing to project objectives.
Requirements and Skills:
College Diploma or University Degree in Human Resources Management
6 months to 1 year of previous experience in HR administration
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with HRIS (Human Resources Information Systems) and payroll software is a plus
Familiarity with payroll practices and relevant legislation would be preferred
Strong verbal and written communication skills
Ability to manage multiple tasks and prioritize workload effectively in a fast-paced environment
Accuracy in data entry and record-keeping
Numerical aptitude with an ability to perform calculations related to payroll
Superior customer-service skills
Ability to collaborate effectively with colleagues and other departments
Must deal with confidential information with high degree of professionalism
Willingness to develop and learn new skills is a must
Bilingual (English/French) would be an asset
What Mircom Offers:
A great working environment
Competitive salary
Group insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Private Company Senior Accountant-GTA
Summary:
We are a private family-owned company with diverse interests in various industries, including real estate, investments, and entrepreneurship. We are seeking a highly skilled, organized, and motivated individual to join us in a senior accounting and general management role, working independently, directly with ownership and without direct reports. This position will report to a family board.
This part-time role is critical in supporting the financial and operational needs of our company and ensuring smooth day-to-day functioning, particularly in financial & office management, bookkeeping, payroll administration and real estate & property management.
Key Responsibilities:
Manage all aspects of accounting and finance for the family office/group of companies, including financial reporting, cash management, and tax coordination.
Monitor cash flow, financial performance, and key financial metrics.
Prepare monthly, quarterly, and annual financial statements for ownership review.
Coordinate with external accountants and auditors for tax preparation and financial audits.
Coordinate with external banking partners.
Manage administrative tasks, including organizing meetings and managing correspondence.
Implement and maintain efficient office procedures and systems to ensure streamlined and organized operations.
Maintain accurate and up-to-date financial records using QuickBooks.
Process accounts payable and accounts receivable transactions.
Reconcile bank statements and credit card transactions.
Prepare and submit monthly, quarterly, and annual tax filings.
Process payroll for shareholders accurately and in a timely manner.
Ensure compliance with payroll tax regulations and reporting requirements.
Assist in the management of real estate leases, including lease negotiations, renewals, and terminations.
Coordinate with property management teams for property maintenance, repairs, insurance, and tenant relations.
Monitor lease agreements and ensure compliance with terms and conditions.
Requirements & Skills:
Bachelor’s degree in accounting, Finance, Business Administration, or related field. Accounting designation (CA, CPA, CGA, CMA) strongly preferred.
Proven experience in accounting, bookkeeping, and financial management roles.
Strong understanding of accounting principles and practices.
Proficiency in accounting software (e.g., QuickBooks and Microsoft Office Suite).
Excellent organizational and multitasking skills with attention to detail.
Strong communication and interpersonal skills.
Ability to work independently and collaboratively in a dynamic environment.
Prior experience in real estate lease and property management is a plus.
If you are a proactive and detail-oriented individual with a passion for finance and office management, we encourage you to apply for this important opportunity. Please apply with your cover letter and resume outlining your qualifications and experience.
Business Unit
New Jersey
Location
Cedar Grove, New Jersey
Fire Alarm Sales Support Specialist
NJ/NY, USA
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Reporting to the Area Sales Manager, the Fire Protection Technician, will play a crucial role in providing technical and sales support to the NY-NJ territory, with the ability to extend support beyond as required. The sucessful candidate must be able to accommodate a flexible schedule. Join our dynamic team and contribute to the success of our fire protection solutions. Apply now to be part of an innovative company at the forefront of the industry.
Key Responsibilities:
Must be proficient in creating CAD drawings
Program to effectively navigate and manipulate fire protection systems.
Conduct testing and evaluation of new products to ensure compliance with industry standards and regulations
Provide accurate and timely quotes for clients, considering project specifications and requirements
Conduct technical Lunch & Learn sessions to educate and inform clients on our products and services
Offer additional paid for services, such as creating CAD drawings, including shop drawings, as-built drawings, and comprehensive submittal packages
Address inquiries and resolve technical issues, while providing quality customer care
Collaborate with Engineering and Sales to ensure seamless integration of technical solutions and effective communication with clients
Maintain accurate and organized documentation for all technical activities, including testing, quotations and client interactions
Requirements and Skills:
Possess a minimum of NICET Level 1,2 certification; alternatively, 3 years of fire experience
Proficient in Computer Aided Design (CAD)
Completion of high school and/or trade school
Proficient in Programming experience
Proficient in Microsoft Office (PowerPoint, Excel and Word)
Thorough understanding of the New York high-rise market, including its unique challenges and code requirements
Excellent communication skills (written and verbal)
1-3 years experience in Fire alarm/security or construction industry
Planning, organization, and multi-tasking skills
Customer-service oriented and a team-player
Accurate and detail-oriented with the ability to gather & monitor information, assess & solve problems.
Other duties incidental to those described herein.
Ability to travel and overnight stays as necessary
Residence in New Jersey is preferred
What Mircom Offers:
A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.
Business Unit
Toronto> Toronto - Engineering
Location
Vaughan, Ontario
Project Manager (Engineering)
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are looking for an experienced Project Manager to join our team. The Project Manager will be responsible for managing fire alarm installation and panel projects in commercial, educational, healthcare and industrial facilities, positively representing the company in all client and architect/engineer interactions. The Project Manager will oversee and communicate project progression from inception to completion including design, permits, material delivery, labour schedules and field installation.
This position will play a critical role in overseeing the successful completion of projects and managing all elements of a project including: scope, budget schedule, finance, risk, quality and resources while maintaining the required level of quality for all assigned projects.
Key Responsibilities:
Drive the overall schedule for the end to end product development to validation and certifications from cross functional teams: Hardware, Firmware and Software Engineering, Mechanical and Industrial Design, Validation, Quality Assurance and UL/FM Certifications.
Coordinate internal resources and third parties/vendors for successful execution of projects.
Outline tasks involved in the project, follow up, monitor progress and provide regular update to team and management regarding the state of the project including risks, concerns, milestones and proposed solutions. Communicate any changes affecting project.
Lead cost analysis and monitor cost of projects. Assist with the validation of plans for approval.
Prepare and review documents relevant to the project including Marketing Requirements, Product Design Specification, Statement of Work, Test Plans and Reports.
Work closely and collaborate with other departments such as Production and Supply Chain to ensure the timely supply of components and materials, prototypes, samples and products.
Bring together the various project stakeholders, encourage mutual collaboration and build a positive team environment and apply agile methods.
Think critically to innovate, improve current processes and schedules while focusing on finding solutions.
Able to handle and coordinate multiple diverse assignments or projects and tasks successfully and ensure smooth operations.
Requirements and Skills:
University Degree or College Diploma.
3+ years of experience in technical project management with a proven track record of delivering projects.
Proven ability to lead cross functional teams through the development process, in the following disciplines: Hardware, Firmware and Software engineering, Mechanical and Industrial design, Validation and Quality Assurance and exposure to UL/FM/FCC certifications.
Excellent verbal and written communication skills are required to interface with peers and to report information to senior leadership as well as strong interpersonal and presentation skills.
Organized, with the ability to handle multiple tasks and set priorities in a fast-paced, high-pressure environment.
Ability to define and prioritize work for the development team with attention to detail.
Strong time management skills including prioritization, management of multiple projects concurrently, and ability to respond quickly and efficiently to changes.
Ability to execute strategies and tactics, build relationships, organize processes, think analytically and critically.
High energy, flexible, detail oriented and adaptable team player in a fast-paced environment.
Strong understanding of analytics and presenting key metrics.
Strong customer focus, business acumen and understanding of business operations.
Experience with Waterfall and Agile development methodologies and how to apply this to Hardware.
Proficiency in Microsoft Office and Project Management tools.
Attention to detail is an essential job skill.
Experience in Fire and Alarm industry is an asset.
PMP or Scrum Certification is an asset.
Experience working in a Manufacturing setting is an asset.
What Mircom Offers:
A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Fire Alarm Technician
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Key Responsibilities:
Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
Requirements and Skills:
Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
Compensation:
Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
Interested applicants please forward a copy of your resume to Human Resources.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Business Unit
Toronto> Toronto - BAS Service
Location
Vaughan, Ontario
Quality Assurance Analyst-Building Automation System(BAS)
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Mircom Group of Companies is seeking a Quality Assurance Analyst for our Building Automation System (BAS) and related smart building products. The successful candidate will be responsible for verification and stability testing of our products.
Key Responsibilities:
Develop test strategies and procedures for design verification of network controllers, field controllers and system configuration tools.
Develop documentation of test procedures and regression test plans.
Perform feature, functional, stability, and regression testing of products.
Design, implement, and manage own lab test networks.
Coordinate testing activities with the rest of the BAS team.
Assist in reproducing customers’ issues in the QA lab.
Provide feedback to developers to improve the usability of the products.
Maintain a high level of workmanship quality throughout test-cycles.
Maintain a clean and professional work environment.
Requirements and Skills:
Diploma in electrical, electronics, electro-mechanical, mechatronics, robotics, building automation, programmable logic controllers, PLC or related technology.
Strong written and oral communication skills.
Self-motivated and works well in a team environment
Experience with Issue tracking, development and management tools i.e. JIRA, Zephyr, Playwright etc.
Experience within Building Automation, Fire, Security, or similar industries.
Experience with Building Automation Systems, and/or Programmable Logic Controllers.
Understanding of networking equipment setup, operation, and concepts.
Experience with Microsoft Windows Operating Systems.
Experience working with electronic circuitry, and engineering lab test equipment.
Experience with product installation and configuration including hand tools.
2+ years of related work experience.
JavaScript programming experience.
C/C++ programing experience.
Soldering experience (through hole, surface mount, de-soldering).
Circuit debugging and troubleshooting experience.
What Mircom Offers:
A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
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