Fire Sprinkler Fitter
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 
Summary:
The ideal candidate for this position will have relevant, working knowledge of NFPA Standards and OSHA regulations.

Key Responsibilities:
Job responsibilities include, but are not limited to:

Able to read and comprehend blueprints, specification and project schedules
Coordination and installation of overhead sprinkler systems, including steel and CPVC and steel piping, fire pumps, standpipes, hose systems, underground pipe including private service fire mains, hydrants, pits and underground control valves
Responsible for participating and attending weekly job site safety meetings
Accountable for ordering material, managing deliveries/backorders, ensuring changes in scope/discrepancies are resolved, monitor labor costs, responsible for tools, and coordinating equipment rental
Willing to travel to local job site locations
Be physically fit to perform the demanding work of the trade including maximum occasional lifting up to 50 pounds, frequent lifting up to 25 pounds. Standing and walking for the majority of the workday.
 Requirements and Skills: 

Technicians shall have 3-5 years of experience as a Service or Installation Technician within the Fire Sprinkler industry
NICET I / II certification or accumulated equivalent experience
Osha certification, apprentice certifications or other trade qualification would be an asset
Strong knowledge of industry codes (NFPA)
Excellent planning and organization skills
Must have valid driver’s license and pass a background check and drug test
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 50lbs and climb ladders and scaffolding
Competency in Microsoft Word and Excel is an asset


Compensation:

Compensation is commensurate with experience
Company vehicle complete with fuel and automotive service expense account
Education incentives

 What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.
 

Gestionnaire de Projet

Fondé en 1991, le groupe d'entreprises Mircom est le plus grand concepteur, fabricant et distributeur indépendant de solutions intelligentes pour les bâtiments et la sécurité des personnes en Amérique du Nord. Notre portefeuille, qui touche des clients dans plus de 100 pays, comprend des systèmes de détection et d'alarme incendie, de communication et de sécurité, de notification de masse, d'appel infirmier, d'automatisation des bâtiments et de technologies intelligentes.
La mission de Mircom est de sauver des vies et de protéger les biens en fournissant une gamme de solutions novatrices et avancées qui sont évolutives pour répondre aux diverses demandes des utilisateurs, des petits bâtiments aux plus grands complexes. Notre engagement indéfectible envers la fabrication en Amérique du Nord nous permet d'offrir la plus haute qualité et la meilleure valeur concurrentielle dans notre vaste gamme de produits et de solutions.
Sommaire :
Le gestionnaire de projet sera responsable de la gestion des projets d'installation d'alarme incendie dans les installations commerciales, éducatives, médicales et industrielles, représentant positivement l'entreprise dans toutes les interactions avec le client et l'architecte/ingénieur. Le chef de projet supervise et communique la progression du projet du début à la fin, y compris la conception, les permis, la livraison des matériaux, les calendriers de la main-d'œuvre et l'installation sur le terrain. 
Principales responsabilités :

Maintenir le plan du projet pour garder le calendrier du projet sur la bonne voie
Développer un plan de projet complet pour respecter les calendriers et les budgets
Coordonner et communiquer l'échange d'informations au sein de l'équipe et avec les clients
Diriger les réunions sur les travaux en cours
S'assurer que les exigences de l'AHJ et les procédures du département sont respectées
Coordonner l'assistance technique requise pour les installations

Gérer les achats et les expéditions d'équipement sur le site

Coordonner, citer et suivre les ordres de modification

Effectuer occasionnellement des travaux techniques sur le site si cela est jugé nécessaire
Exigences et compétences :

Baccalauréat dans un domaine technique, commercial ou connexe

3 ans ou plus d'expérience en protection incendie, en construction, en alarme/détection ou en gestion de projet connexe

Certification Project Management Professional (PMP)

Solide connaissance des codes du bâtiment, CAN/ULC-S524 et CAN/ULC-S537

Très bien organisé, soucieux du détail, proactif et capable d'effectuer plusieurs tâches à la fois

Compétences en leadership - capable d'établir une direction, d'aligner les gens, de les motiver et de les inspirer d'aligner les gens, de motiver et d'inspirer

Comprendre et suivre tous les codes et normes publiés, ainsi que les spécifications uniques des projets

Excellentes aptitudes à la communication, orale et écrite

Excellentes aptitudes à l'analyse, à la résolution de problèmes, à la gestion du temps et à la prise de décisions

Doit avoir l'esprit d'équipe et une solide éthique de travail

Consentir à travailler selon un horaire flexible
Ce qu'offre Mircom :

Un excellent environnement de travail avec des possibilités d'avancement

Un salaire concurrentiel

Des prestations d'assurance collective

Un programme de REER de l'entreprise
Nous remercions tous les candidats de l'intérêt qu'ils portent à ce poste, mais nous ne communiquerons qu'avec les personnes retenues pour une entrevue.

Analyste de l'assurance qualite
Pointe-Claire, Quebec 
Fondé en 1991, le groupe d'entreprises Mircom est le plus grand concepteur, fabricant et distributeur indépendant de solutions intelligentes pour les bâtiments et la sécurité des personnes en Amérique du Nord. Notre portefeuille, qui touche des clients dans plus de 100 pays, comprend des systèmes de détection et d'alarme incendie, de communication et de sécurité, de notification de masse, d'appel infirmier, d'automatisation des bâtiments et de technologies intelligentes. 
La mission de Mircom est de sauver des vies et de protéger les biens en fournissant une gamme de solutions innovantes et avancées qui sont évolutives pour répondre aux diverses demandes des utilisateurs, qu'il s'agisse de petits bâtiments ou des plus grands complexes. Notre engagement envers la fabrication en Amérique du Nord nous permet d'offrir la meilleure qualité et le meilleur rapport qualité-prix dans notre vaste gamme de produits et de solutions. 
Résumé du poste: 
Mircom conçoit, développe et intègre des systèmes de commande, de contrôle et de communication hautement sophistiqués liés aux systèmes de bâtiments intelligents pour les marchés industriels, commerciaux et résidentiels. Nos conceptions transforment de grandes quantités de données complexes en informations utiles qui sont présentées de manière claire et intuitive sur nos panneaux, ce qui permet au personnel d'intervention d'urgence ou d'entretien des installations de prendre des décisions éclairées en temps réel.
L'ingénieur AQ dirigera et supervisera les tests et l'évaluation du matériel et des logiciels pour les systèmes de communication et de sécurité des personnes en temps réel et intégrés de l'entreprise. Le poste est actuellement rattaché au directeur de l'ingénierie, mais il travaille en étroite collaboration avec tous les membres du département d'ingénierie, ainsi qu'avec le personnel de l'assurance qualité, de la fabrication, de l'assistance technique, de la gestion des produits, etc. Ce poste est situé à notre bureau de Pointe-Claire, au Québec.
Pour plus d'informations sur nos produits, veuillez visiter : http://www.mircom.com/
Product Links:

Fire Detection & Alarm - https://mircom.com/fire-alarm-and-detection-systems/
Mass Notification & Emergency Audio - https://mircom.com/product-category/mass-notification-systems/
Security, Intercom & Access Control - https://mircom.com/security/
3D Graphics & Monitoring - https://mircom.com/opengn
Building Automation Solutions - https://mircom.com/product-category/smart-buildings/building-automation-systems/
Principales responsabilités:

Travailler avec l'équipe de conception des produits pour documenter et exécuter les activités d'assurance de la qualité.
Élaborer et tenir à jour des plans d'essai pour les produits standard mis au point par le département R&D de l'entreprise.
Élaborer et maintenir des méthodologies et des pratiques d'essai qui permettront d'évaluer de manière efficace et efficiente les conceptions de matériel, de microprogrammes et de logiciels nouveaux ou mis à jour.
Tester et évaluer le matériel et les logiciels pour les produits et systèmes nouveaux et mis à jour dans le cadre du processus d'essai et d'assurance de la qualité du département d'ingénierie.
Préparer des rapports d'essai sur les projets assignés et collaborer avec les concepteurs du département pour aider à résoudre les problèmes techniques découverts à la suite des essais.
Faire office d'autorité au sein du département en ce qui concerne les exigences du code et les méthodes d'essai relatives aux produits répertoriés UL/ULC/FM/CSA/USCG.
Fournir des orientations et un soutien afin de s'assurer que le laboratoire d'ingénierie dispose des outils, de l'équipement et du matériel nécessaires pour répondre aux exigences d'essais en cours et à venir. 
Établir et soutenir les normes techniques élevées que l'on attend du leader de l'industrie.
Diriger l'identification, la définition et la mise en œuvre de nouveaux processus, politiques, pratiques, normes et outils afin d'améliorer l'efficacité, les capacités et les compétences du département d'ingénierie.
Signaler immédiatement à la direction générale toute déficience des systèmes, des installations, des machines, des équipements et/ou des outils.
Enregistrer et/ou signaler à la direction les dommages causés aux produits ou les cas de non-conformité, le cas échéant.
Se conformer aux politiques et procédures d'assurance de la qualité.
Participer et contribuer à l'efficacité de la production.
Organiser et programmer des montages et des équipements d'essai permettant de tester automatiquement les produits nouveaux et existants.
Ce poste vous convient-il ?
Consultez ces normes avant l'entretien, elles seront vos nouvelles meilleures amies

NFPA 72 National Fire Alarm and Signaling Code®
The National Building Code of Canada (NBC) and Related Provincial Standards
UL 864 Standard for Control Units and Accessories for Fire Alarm Systems
UL 268 Smoke Detectors for Fire Alarm Systems
UL 464 Audible Signaling Devices for Fire Alarm and Signaling Systems, Including Accessories
ULC 524 Standard For The Installation Of Fire Alarm Systems
ULC 525 Audible Signaling Devices for Fire Alarm and Signaling Systems, Including Accessories
ULC 526 Standard for Visible Signaling Devices for Fire Alarm and Signaling Systems, Including Accessories
ULC 527 Standard for Control Units and Accessories for Fire Alarm Systems
Exigences et compétences :

Bonne connaissance pratique des méthodologies et pratiques d'essai actuelles dans un environnement moderne de fabrication électronique/de laboratoire.
Plusieurs années d'expérience dans les essais de matériel et de logiciel, en utilisant une grande variété de technologies et d'équipements d'essai actuels dans un environnement de contrôle des processus en temps réel.
Excellente connaissance des différents codes et normes qui régissent le secteur des alarmes incendie.
Bonne connaissance pratique des procédures de sécurité et des précautions à prendre pour travailler avec des équipements électriques.
Excellente maîtrise de l'anglais écrit et parlé, capacité à rédiger des rapports d'essai clairs, précis et complets.
L'ingénieur AQ doit être capable de travailler de manière autonome avec un minimum de supervision, tout en étant capable de fonctionner dans un environnement d'équipe. Le titulaire doit faire preuve de compétences pour aider à définir les exigences relatives aux produits et pour identifier et éliminer les défis ou les problèmes techniques susceptibles d'entraver l'approbation (inscription), le lancement et l'utilisation des produits et des systèmes de l'entreprise.
Le candidat retenu doit être titulaire d'un diplôme en génie électrique ou dans un domaine connexe et avoir au moins trois ans d'expérience dans un rôle d'essai ou de vérification de systèmes.
Formation connexe : 

Diplôme en électronique ou en technologie électromécanique
Diplôme en génie électrique, logiciel ou mécanique
Ce que Mircom offre:

Titre et responsabilités flexibles en fonction de votre expérience (analyste AQ, ingénieur AQ, AQ senior ou responsable AQ).
Un excellent environnement de travail
Un salaire compétitif
Assurance collective
Programme de REER de l'entreprise
Nous remercions tous les candidats de l'intérêt qu'ils portent à ce poste, mais nous ne communiquerons qu'avec les personnes retenues pour une entrevue.

Application Support Specialist, Fire Team Internship
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies. 
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
As an Applications Support Specialist intern, you will be responsible for providing expert technical support to customers, ensuring that Mircom’s fire alarm systems are installed and functioning properly. This This 4-month internship, starting in May and ending in August, involves troubleshooting complex issues both remotely and on-site, assisting with system implementation, programming, and providing ongoing support to resolve customer concerns. You will collaborate closely with sales, engineering, and other teams to ensure customer satisfaction by delivering timely solutions and addressing any technical challenges. Your work will be key in ensuring smooth system operations and maintaining the reliability of Mircom’s fire alarm systems.
 Responsibilities:

Provide technical support, troubleshoot issues remotely and on-site, and assist customers with system implementation and programming.
Work directly with customers to resolve issues quickly and effectively, ensuring minimal downtime and maximum system performance.
Collaborate with sales teams on large-scale projects to evaluate customer needs and offer technical expertise.
Assist customers with troubleshooting system errors, performing diagnostics, and providing step-by-step guidance for problem resolution.
Maintain expertise in Mircom products, fire alarm systems, and industry standards while ensuring compliance.
Act as a liaison between field teams, engineering, sales, and product development to streamline communication and execution.
Conduct product training sessions for customers and technicians to improve their understanding of system setup and operation.
Document technical issues, solutions, and best practices for knowledge sharing.
Participate in ongoing technical and industry-related training to stay updated on new developments and best practices in fire alarm technology.
Requirements and Skills: 

Post-secondary education, currently in electronics, fire alarm technology, or a related field.
Proficiency in reading engineered drawings, schematics, installation manuals, and specifications.
Strong problem-solving skills and the ability to identify and resolve complex technical issues.
Experience with MS Office (Word, Excel, PowerPoint, Outlook) and Adobe products.
Strong organizational, project management, and multitasking abilities.
Excellent communication skills, both written and verbal, with the ability to work directly with customers to resolve technical issues.
Ability to work independently and collaborate with cross-functional teams.
Valid driver’s license (G License preferred).
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

 

Service Manager (Calgary & Edmonton)
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The successful candidate will oversee Mircom’s service operations for the Calgary & Edmonton locations.  The Service Manager will organize and manage all service activities and performance of the 2 service teams. 

Key Responsibilities:

Establish and manage technician installation schedules to ensure optimum work load efficiencies and timely equipment deliveries
Mentor, train and develop skills with Technicians
Coordinate installation activities with General Contractors, Engineers and building officials to ensure all documentation and approvals are delivered
Identify project changes leading to equipment and labor cost overruns
Create an environment which achieves ultimate customer service, while meeting or exceeding branch targets
Monitor direct labor hours, project costs, and work schedules.
Coordinate and assist with expediting material requests, replenishing truck stocks and requesting other necessary supplies for technicians
Ensure vehicles are clean and in safe operating condition by conducting regular inspection
Ensure all safety guidelines are followed and that the company is in compliance with all regulatory rules and regulations
Requirements and Skills:

3-5 years of experience in the Fire and Life Safety industry
Proven manager/supervisor experience in the Fire Alarm industry
Canadian Fire Alarm Association (CFAA) certification or ASTTBC (Applied Science Technologists and Technicians of BC) certification in fire alarm
University, College, or Technical Post-Secondary education
Proficiency to review drawings, conduct field surveys, prepare all required information to perform complete installation activities
Strong computer skills and competency in Microsoft Office applications
Ability to work flexible hours including weekends to meet customer/technician requirements
Strong organizational skills, a positive attitude and the ability to learn quickly
Possess a valid driver’s license and a clean driver's abstract
Strong verbal and written communications in the English language
Occasional travel between the 2 branches per business requirements
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Fire Alarm Technician
NY/NJ, USA
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Reporting to the Area Sales Manager, the Fire Alarm Technician, will play a crucial role in providing technical support to our Dealers and ESDs in the NY-NJ territory, with the ability to extend support beyond as required. The successful candidate must be able to accommodate a flexible schedule. Join our dynamic team and contribute to the success of our fire protection solutions. The successful candidate must reside in central Jersey area or in one of the 5 Boroughs of New York City.  Apply now to be part of an innovative company at the forefront of the industry.
Key Responsibilities:

Occassionally perform Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Program to effectively navigate fire protection systems with our end users.
Conduct testing and evaluation of new products to ensure compliance with industry standards and regulations
Conduct technical Lunch & Learn sessions to educate and inform clients on our products and services
Provide technical support to customers as needed
Provide operational training to end-users
Extend our service offerings to better meet customer needs
Collaborate with Engineering and Applications department to ensure seamless integration of technical solutions and effective communication with clients
Address inquiries and resolve technical issues, while providing quality customer care
Maintain accurate and organized documentation for all technical activities, including testing, verification, inspection and client interactions
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
Requirements and Skills: 

Possess a NICET Level 2 certification is an asset, or 3 to 5 years of fire alarm experience is preferred
Completion of high school and/or trade school
Proficient in Programming experience
Proficient in Microsoft Office (PowerPoint, Excel and Word)
Thorough understanding of the high-rise market, including its unique challenges and code requirements
Excellent communication skills (written and verbal)
Superb in planning, organization, and multi-tasking skills
Customer-service oriented and a team-player
Accurate and detail-oriented with the ability to gather & monitor information, assess & solve problems.
Other duties incidental to those described herein.  
Ability to travel and overnight stays as required
Residence in central New Jersey or any of the 5 boroughs in NYC is preferred
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

                                                                                                                                                                                                                                     Gestionnaire de comptes, Ventes PMA
Résumé :
Fondé en 1991, le groupe d'entreprises Mircom est le plus grand concepteur, fabricant et distributeur indépendant de solutions intelligentes pour les bâtiments et la sécurité des personnes en Amérique du Nord. Notre portefeuille, qui touche des clients dans plus de 100 pays, comprend des systèmes de détection et d'alarme incendie, de communication et de sécurité, de notification de masse, d'appel infirmier, d'automatisation des bâtiments et de technologies intelligentes.
Principales responsabilités :

Identifier et obtenir de nouvelles ventes pour le service PMA et les inspections.
Développer et augmenter les ventes pour les comptes nouveaux et existants en vérifiant l'historique d'achat des clients, en contactant de manière proactive les clients existants pour s'assurer que les commandes sont traitées avec précision et dans les délais impartis.
Cibler de nouvelles opportunités commerciales en utilisant les contacts et l'expertise du secteur.
Établir des relations avec les propriétaires d'immeubles, les sociétés de gestion immobilière, les clients potentiels et les initiés de l'industrie par une combinaison d'appels à froid, de ventes sur le terrain et d'efforts de marketing direct afin de présenter les produits et services de Mircom et de solliciter de nouvelles affaires.
Vendre des services supplémentaires et maintenir les ententes de service avec les clients existants en combinant les ventes sur le terrain, les ventes par téléphone et les efforts de marketing.
Élaborer des solutions novatrices à l'aide des produits et services de Mircom afin de répondre de façon concurrentielle aux besoins des clients.
Élaborer une stratégie de vente et de tarification basée sur la connaissance du marché et des clients.
 Vendre de nouveaux accords de service pour tous les produits et services de l'entreprise.
Rencontrer directeme
Créer des propositions d'accords de service, d'inspections d'essai et de maintenance préventive.
Proposer des contrats de vente aux clients avec une précision technique et dans le respect des directives de tarification de l'entreprise.
Entretenir les relations avec les clients en comprenant leurs besoins actuels et futurs et en répondant rapidement à leurs questions.
Identifier et résoudre les préoccupations et les problèmes des clients de manière précise, efficace et opportune.
Démontrer et présenter aux clients une compréhension approfondie des services de l'entreprise et communiquer les prix du marché, les besoins des clients et les informations et services de la concurrence.
Acquérir et maintenir une connaissance approfondie de toutes les lignes de produits et de tous les services proposés.
Exigences et compétences :

Vous avez fait vos preuves dans le domaine de la vente B2B et possédez de solides compétences en matière de prospection, y compris par téléphone et en personne.
Autonome
Très motivé
Aptitude à l'apprentissage
 Excellentes compétences interpersonnelles et efforts pour établir des relations avec une forte orientation vers le service.
Solide esprit d'équipe
Doit être disposé à se déplacer pour les appels des clients.
Compétences commerciales avancées et capacité à élaborer des solutions pour les clients.
Va au-delà des exigences du poste pour rechercher des opportunités et générer des idées d'amélioration.
Compétences informatiques approfondies.
Au moins 3 ans d'expérience dans la vente technique, y compris, mais sans s'y limiter, dans l'industrie de la sécurité incendie et de la sécurité des personnes.
 Solides compétences en communication orale et écrite (anglais)
Formation post-secondaire (diplôme en vente ou technique)
Excellentes compétences en matière de présentation
Expérience de la préparation de devis détaillés.
La connaissance de l'industrie et/ou de la technologie des alarmes incendie, du code incendie de l'OFC et des codes du bâtiment est considérée comme un atout.
Vous devez posséder une voiture et un permis de conduire valide.
Ce que Mircom offre :

Un excellent environnement de travail avec des possibilités d'avancement professionnel
Un salaire concurrentiel
Assurance collective
Programme de REER de l'entreprise
Nous remercions tous les candidats de l'intérêt qu'ils portent à ce poste, mais nous ne communiquerons qu'avec les candidats retenus pour un entretien.
Avis de non-responsabilité : Mircom n'accepte pas les curriculum vitae provenant d'agences de placement, de chasseurs de têtes ou de fournisseurs de services de recrutement qui n'ont pas conclu d'entente contractuelle officielle avec nous. Nos ententes avec les fournisseurs de services de recrutement se limitent à des besoins d'embauche précis et n'incluent pas le présent avis ni d'autres avis de postes à pourvoir. Tout curriculum vitae ou toute autre information reçue d'un fournisseur qui n'a pas été préalablement autorisé par Mircom à fournir des curriculum vitae pour cet affichage ou ce site Web sera considéré comme non sollicité et ne sera pas pris en considération. Nous ne paierons aucuns frais de référence, de placement ou autres pour la fourniture de tels CV ou informations non sollicités.

Fire Sprinkler Qualifier, Drafter, Designer
Hollywood, FL

 
Key Responsibilities:

Engage in the preparation of detailed Computer Aided Design (HydroCAD) drawings to assure the efficient and effective placement of our products and systems
Assure that designs are consistent with required specifications and building code.
Applies experience and simple judgment to make decisions within defined options or standard protocols – follows through on issues
Create HydroCAD drawings from sketches, verbal instructions and/or sample parts.
Examine drawings and other engineering documentation to verify completeness and accuracy of data
Assist the engineering department in the development, evaluation process, and improvement of manufacturing methods within the plant facility.
Demonstrate safe work practices in accordance with Mircom’s Safety Program, OSHA, and EPA
Ability to apply logical or scientific thinking to define problems, collect data, establish facts, and draw conclusions
Able to perform trigonometric mathematical and/or statistical operations regarding engineering product design and applications
Lead a team of 20 
 Skills and Qualificaions: 

Related Degree with applicable experience.
Nicet certification I or II in Water Systems design is desirable.
Fire Protector Conractor License 1/2
2- 5 years related experience.
Leadership expereince 
Written, verbal, and interpersonal communication skills.
Proficient with AutoCAD, Hydrocad, and other drafting related software.
Proficient with typical Microsoft computer software
Related experience in the fire products business is a real plus.
Well organized with strong planning and organizational skills.
Attention to detail.
Quality orientation.
Able to organize multiple projects
 What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
 

Fire Sprinkler Inspector
Hollywood, FL
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 Summary:
The successful candidate will inspect fire sprinklers to determine if the system meets the requirements of the job and to ensure all equipment is functioning properly and completes an Inspection report to record the findings.
Key Responsibilities:

Run test and inspect fire sprinkler systems
Coordinate with the local fire department to avoid response to testing.
Repair system if necessary or inform the Service Department of customer needs
Advise customer of test and inspection results
Complete inspection and deficiencies report
Assess material quantities and part numbers for post-inspection repairs
Requires excellent communication skills with your Area Coordinator as requested for inspections completed, rescheduling, etc.
Good written and verbal communication skills required; Good interpersonal skills required
 Requirements and Skills: 

High school diploma or equivalent required; 1-2 years post-high school education preferred
Must have 2 years' experience inspecting installed fire sprinkler systems or alarm systems
NICET I sprinkler systems inspections, Level II desirable
Good written and verbal communication skills required; Good interpersonal skills required
Must demonstrate excellent communication and listening skills
Strong written and verbal communication skills
Excellent planning and organization skills
Must have valid driver’s license and pass a background check and drug test
 What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.
 

 Regional Sales Manager - East Coast, USA
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Mircom is seeking a dynamic and results-driven Regional Sales Manager (RSM) to lead and grow our presence on the East Coast of the United States from Ohio, south to Alabama. The RSM will be instrumental in achieving double-digit growth, expanding market share, and driving sales through our distributor network. This role requires an individual with exceptional relationship-building skills, a strategic mindset, and a passion for success.
Key Responsibilities:

Identify, recruit, and manage distributors to expand Mircom’s presence on the East Coast.
Build and maintain strong relationships with distributors, providing training and strategic guidance.
Develop and execute short, mid and long-term sales strategies to achieve double-digit growth.
Conduct joint sales calls with distributors to engage developers, property managers, and end-users.
Organize and lead lunch-and-learn sessions to promote Mircom products to architects and engineers.
Represent Mircom at trade shows, conferences, and industry events to enhance brand visibility.
Track distributor performance, monitor sales KPIs, and implement corrective actions when needed.
Resolve logistical issues related to orders, backorders, and customer support in collaboration with internal teams.
Identify and penetrate high-growth markets and verticals to expand market share within the territory.
Collaborate with marketing and R&D to align product offerings with market needs and launch campaigns.
Ensure compliance with company policies, ethical standards, and industry regulations.
Prepare sales forecasts, performance reports, and budgets to inform strategic decision-making.
Requirements and Skills:

2-5 years of experience in sales, preferably in building systems such as fire alarm, security, or related industries.
Proven ability to develop and execute successful sales strategies.
Strong organizational, leadership, and customer relationship management skills.
Familiarity with low-voltage integrators and wholesale distribution is an asset.
Excellent communication and presentation abilities.
A college diploma or university degree is preferred; equivalent industry experience will be considered.
Willingness to travel frequently within the territory, including air travel.
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Mircom Group of Companies is a smoke-free and drug-free workplace.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
 

   Certified Fire Alarm Technician- Greater Vancouver Area


Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 Summary:
Mircom is searching for talented and certified Fire Alarm Technicians to join our teams in Maple Ridge(BC), Edmonton(AB), Calgary(AB), Vaughan(ON), Ottawa(ON) and Montreal(QC). If you are an experienced Fire Alarm Technician with great customer service skills, we have an exciting and rewarding opportunity for you.
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom products
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 Requirements and Skills: 

Technicians shall have 3-5 years of experience within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (G License)
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 What Mircom Offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 

Inside Sales Support Representative-GTA
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Our Service department is currently looking for a qualified Inside Sales Support Representative who is committed to the highest level of customer satisfaction. This role is based out of Head Office in Vaughan, ON.
Key Responsibilities:

Provide quotations on Deficiencies, System Upgrades, Moves, Adds & Changes for customers with technical accuracy and within company pricing guidelines.
Create sales orders and ensure all orders are entered efficiently and on a timely basis.
Manage and develop new and existing customer relationships.
Review customer status and credit limits.
Ensure customer information matches POs and quotes provided.
Enter orders accurately and on a timely basis.
Collaborate and coordinate with Warehouse for part orders and ensure that equipment is picked and sorted and ready for pick up.
Stay current in knowledge of life safety product features (including competitor technology), legislation, and regulations.
Attend trade shows, seminars and meetings that relate to the sales and marketing of the products/services.
Assist Sales Representative in generating and managing leads with a focus on sales and assigned customer accounts.
Assist Sales Representative with expediting sales orders, projects, and requests.
General office administration duties.
Schedule onsite meetings for Sales Representative.
Provide product and technical information to customers.
 Requirements and Skills:

1 to 3 years of similar working and industry experience preferred; experience in the fire alarm, security or electrical industry is considered an asset 
Post-secondary education
Strong computer skills (Microsoft Office - Excel, Word, Power Point) would be an asset.
Excellent organizational skills
Ability to work well under pressure and meet tight deadlines
Strong customer service skills
Strong communication and interpersonal skills
Strong organizational skills
Ability to deal with confidential information with a high degree of professionalism
 What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Act.  Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Responsable des ventes régional
Montréal
Pointe-Claire, Quebec 
Fondé en 1991, le groupe d'entreprises Mircom est le plus grand concepteur, fabricant et distributeur indépendant de solutions intelligentes pour les bâtiments et la sécurité des personnes en Amérique du Nord. Notre portefeuille, qui touche des clients dans plus de 100 pays, comprend des systèmes de détection et d'alarme incendie, de communication et de sécurité, de notification de masse, d'appel infirmier, d'automatisation des bâtiments et de technologies intelligentes.
Le mission est de sauver des vies et de protéger les biens en fournissant une gamme de solutions innovantes et avancées qui sont évolutives pour répondre aux diverses demandes des utilisateurs, qu'il s'agisse de petits bâtiments ou des plus grands complexes. Notre engagement envers la fabrication en Amérique du Nord nous permet d'offrir la meilleure qualité et le meilleur rapport qualité-prix dans notre vaste gamme de produits et de solutions.
Résumé du poste:
Nous sommes à la recherche d'un directeur des ventes de secteur talentueux pour assigner et diriger toutes les activités de vente à l'appui des clients commerciaux et résidentiels dans l'ensemble du Québec. Vous gérerez certains comptes directs et dirigerez le personnel de l'équipe de vente locale afin d'atteindre nos objectifs de croissance. Le candidat retenu aura une approche pratique et sera engagé dans l'expansion et le succès de l'entreprise en mettant en œuvre des stratégies qui augmentent la productivité et permettent d'atteindre les objectifs de vente. 
Principales responsabilités : 

Diriger tous les aspects opérationnels, y compris les ventes et l'administration.
Évaluer les conditions du marché local et identifier les opportunités de vente actuelles et potentielles.
Élaborer des prévisions, des objectifs financiers et des plans d'affaires
Atteindre les objectifs et les mesures
Gérer le budget et allouer les fonds de manière appropriée
Faire ressortir le meilleur du personnel de la succursale en assurant la formation, l'encadrement, le développement et la motivation.
Identifier les domaines d'amélioration et proposer des mesures correctives pour relever les défis et tirer parti des possibilités de croissance.
Partager ses connaissances avec les autres régions et le siège sur les pratiques efficaces, la veille concurrentielle, les opportunités et les besoins commerciaux.
Collaborer avec l'équipe de service locale et la direction pour assurer la réussite des projets.
Traiter rapidement les problèmes de satisfaction des clients et des employés.
Adhérer à des normes éthiques élevées et se conformer à toutes les réglementations et lois applicables.
Travailler en réseau pour améliorer la présence et la réputation de l'agence et de l'entreprise.
Se tenir au courant des marchés concurrents et fournir des rapports sur l'évolution et la pénétration du marché. 
Exigences et compétences :   

Expérience confirmée de la gestion des ventes
Connaissance suffisante des techniques modernes de gestion et des meilleures pratiques
Capacité à atteindre les objectifs de vente et les objectifs opérationnels
Familiarité avec les systèmes de construction (contrôle des incendies et sécurité)
Excellent sens de l'organisation
Orienté vers les résultats et le client
Compétences en matière de leadership et de gestion des ressources humaines
La préférence sera donnée aux candidats qui ont de l'expérience dans le secteur de la construction. 
Ce que Mircom offre : 

Un excellent environnement de travail
Un salaire compétitif
Assurance collective
Programme de REER de l'entreprise
Nous remercions tous les candidats de l'intérêt qu'ils portent à ce poste, mais nous ne communiquerons qu'avec les personnes retenues pour une entrevue.
 

Warehouse Supervisor-Niagara Falls, NY
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are seeking a detail-oriented Warehouse Supervisor to lead and support a small Pick & Pack team, ensuring all orders are accurately pulled, packed, and shipped while maintaining high quality standards. This role involves managing inventory accuracy, overseeing cycle counts, coordinating shipments, and ensuring timely order fulfillment. The candidate will also be responsible for a mix of administrative and hands-on warehouse duties.
Note: Candidates must reside in the Western New York area, as this position is based out of our Niagara Falls, NY warehouse.
Key Responsibilites:

Data entry-receive, track and allocate material into inventory or other warehouse locations
Inspect inbound shipments for damage and/or missing material
Pick, pack, label and verify material for outbound shipments
Answer phone calls, emails and respond in timely manner in regard to shipments, carrier pricing, transfers and sales team
Use online portals for data entry/courier shipping labels/Bill of Ladings (Ups-worldship, Fedex, other LTL carriers.)
Sort incoming RMA’s and work with RMA dept to create invoices/send to Head Office
Communicate discrepancies to appropriate locations, departments
Ensure work environment is clean, empty trash cans, replace trash liner, sweep work areas, and bathrooms, refill soap, paper towels in restrooms
Assist with receiving, packaging and shipping
Perform and oversee cycle count, report on overstock, shortages, damaged or missing goods
Perform timely report claims/damaged or missing material
Oversee time keeping of employees
Report any Health & Safety issues
Operate power-jack/pallet jack/scale/dock plate used in daily movement of stock
Requirements & Skills:

Completion of secondary high school diploma or equivalent
Knowledge of Microsoft Office applications, such as Word, Excel and PowerPoint
5+ years of experience in a supervisory role in any manufacturing or distribution industry.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with others.
Strong problem-solving skills and the ability to make sound decisions under pressure.
Attention to detail and a commitment to maintaining high standards of quality and accuracy
Stand for long periods of time.
Some heavy lifting 50-75 pounds
At times must reach, kneel, bend to store or pull items for orders
Reside in the Western NY area
What Mircom Offers:

Competitive salary
Opportunities for professional development and career advancement.
A dynamic and supportive work environment.
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

Spécialiste bilingue des applications sur le terrain - Produits de communication et de sécurité
Fondé en 1991, le groupe d'entreprises Mircom est le plus grand concepteur, fabricant et distributeur indépendant de solutions intelligentes pour les bâtiments et la sécurité des personnes en Amérique du Nord. Notre portefeuille, qui touche des clients dans plus de 100 pays à travers le monde, comprend des systèmes de détection et d'alarme incendie, de communication et de sécurité, de notification de masse, d'appel infirmier, d'automatisation des bâtiments et de technologies intelligentes.
La mission de Mircom est de sauver des vies et de protéger les biens en fournissant une gamme de solutions novatrices et avancées qui sont évolutives pour répondre aux diverses demandes des utilisateurs, des petits bâtiments aux plus grands complexes. Notre engagement inébranlable envers la fabrication nord-américaine nous permet d'offrir la plus haute qualité et la meilleure valeur concurrentielle dans notre vaste gamme de produits et de solutions.
 Résumé: 
Nous sommes actuellement à la recherche d'un spécialiste des applications sur le terrain, bilingue et hautement qualifié, possédant une solide expérience des produits de communication et de sécurité. Le candidat idéal possède une expertise en matière de réseaux, de dépannage de logiciels et de matériel, et de service à la clientèle, associée à de solides capacités de vente. Ce rôle consiste à fournir un soutien technique, à organiser des séances de formation et à assurer la mise en œuvre et l'utilisation optimales de nos solutions de communication et de sécurité auprès de nos clients et des utilisateurs finaux. En outre, le candidat retenu apportera son soutien aux processus de vente et d'estimation et la connaissance des incendies est un atout. Le titulaire du poste sera responsable de la supervision des opérations au Québec et dans les provinces de l'Este et idéalement résider dans la région du Grand Montréal.
Pourquoi se joindre à nous ? Faites partie d'une équipe dynamique qui se consacre à la fourniture de solutions innovantes en matière de communication, de sécurité et de protection des personnes. Nous offrons un environnement de travail collaboratif, des opportunités de développement professionnel et la possibilité d'avoir un impact significatif sur le terrain.
 Principales responsabilités:

Fournir des conceptions d'applications spéciales aux vendeurs et aux clients/installateurs.
Résoudre les principaux problèmes liés au terrain avec les clients/installateurs.
Fournir des instructions par téléphone et par courriel aux techniciens/installateurs sur le terrain en ce qui concerne le fonctionnement, l'installation, le dépannage et la programmation des divers systèmes Mircom.
Offrir des déjeuners-conférences dans diverses villes du Québec et des provinces de l'Est aux représentants des ventes, aux techniciens sur le terrain et aux distributeurs.
Simuler les problèmes récurrents sur le terrain dans le rack et le laboratoire d'essai et documenter les résultats pour les transmettre au département d'ingénierie.
Programmer les clés de sécurité internationales pour les centrales d'alarme incendie Flex-Net et MMX (Secutron).
Programmer toutes les clés OPENGN, BACNET et WEBSERVER pour les clients nord-américains et internationaux.
Programme TX3 et panneaux d'incendie Secutron.
Assurer la maintenance des anciens FACP, des systèmes d'accès téléphonique, des systèmes d'appel d'urgence et des systèmes d'interphonie de la série « K ».
Dessiner des schémas de câblage/blocs pour des applications spéciales à l'intention des clients/installateurs.
Tester et évaluer les prototypes pour en vérifier l'intégrité électrique.
Résoudre les problèmes de niveau 2 des clients transmis par le service d'assistance technique.
Exigences et compétences: 

Diplôme d'une école de commerce ou d'un collège ou dans un domaine pertinent ; une formation technique est requise.
Un diplôme universitaire est un atout
Minimum de 3 ans dans le soutien aux applications ou dans un rôle similaire dans le secteur des communications et de la sécurité.
Minimum de 3 ans dans un secteur de vente technique, de préférence dans la vente de systèmes d'alarme incendie ou de sécurité, la vente de systèmes d'alarme incendie est un atout.
Solide connaissance des principes de mise en réseau et des méthodes de dépannage.
Solide connaissance des systèmes de vidéosurveillance, d'interphonie, de contrôle d'accès, des systèmes audio, des technologies SIP/VoIP et des pratiques de câblage.
Excellentes aptitudes à la communication orale et écrite pour la documentation technique et la formation.
Forte orientation vers le service à la clientèle et engagement à résoudre efficacement les problèmes.
Des déplacements fréquents sur les sites des clients sont nécessaires pour la formation ou l'assistance.
La flexibilité des horaires peut être nécessaire pour s'adapter aux emplois du temps des clients.
Maîtrise de l'anglais et du français
Ce que propose Mircom:

Un environnement de travail agréable avec des possibilités d'évolution de carrière
Un salaire compétitif
Assurance collective
Programme de REER de l'entreprise
Nous remercions tous les candidats de l'intérêt qu'ils portent à ce poste. Toutefois, seuls les candidats retenus pour un entretien seront contactés.

 

Service Manager
Maple Ridge, BC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The successful candidate will oversee Mircom’s service operations for the Maple Ridge location.  The Service Manager will organize and manage all service activities and performance of the service team. 
Key Responsibilities:

Establish and manage technician installation schedules to ensure optimum work load efficiencies and timely equipment deliveries.
Mentor, train and develop skills with Technicians
Coordinate installation activities with General Contractors, Engineers and building officials to ensure all documentation and approvals are delivered.
Identify project changes leading to equipment and labor cost overruns.
Create an environment which achieves ultimate customer service, while meeting or exceeding branch targets.
Monitor direct labor hours, project costs, and work schedules.
Coordinate and assist with expediting material requests, replenishing truck stocks and requesting other necessary supplies for technicians.
Ensure vehicles are clean and in safe operating condition by conducting regular inspection.
Ensure all safety guidelines are followed and that the company is in compliance with all regulatory rules and regulations.
Requirements and Skills:

3-5 years of experience in the Fire and Life Safety industry.
Proven manager/supervisor experience in the Fire Alarm industry
Canadian Fire Alarm Association (CFAA) certification or ASTTBC (Applied Science Technologists and Technicians of BC) certification in fire alarm
University, College, or Technical Post-Secondary education.
Proficiency to review drawings, conduct field surveys, prepare all required information to perform complete installation activities.
Strong computer skills and competency in Microsoft Office applications
Ability to work flexible hours including weekends to meet customer/technician requirements
Strong organizational skills, a positive attitude and the ability to learn quickly.
Possess a valid driver’s license and a clean driver's abstract
Strong verbal and written communications in the English language
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.

Certified Fire Alarm Technician-Ottawa(ON)

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Summary:
Mircom is searching for talented and certified Fire Alarm Technicians to join our teams in Maple Ridge(BC), Edmonton(AB), Calgary(AB), Vaughan(ON), Ottawa(ON) and Montreal(QC). If you are an experienced Fire Alarm Technician with great customer service skills, we have an exciting and rewarding opportunity for you.
 Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 Requirements and Skills: 

Technicians shall have 3-5 years of experience within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 What Mircom offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 

Quality Assurance Analyst-Building Automation System(BAS)

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Mircom Group of Companies is seeking a Quality Assurance Analyst for our Building Automation System (BAS) and related smart building products.  The successful candidate will be responsible for verification and stability testing of our products.
Key Responsibilities:

Develop test strategies and procedures for design verification of network controllers, field controllers and system configuration tools.
Develop documentation of test procedures and regression test plans.
Perform feature, functional, stability, and regression testing of products.
Design, implement, and manage own lab test networks.
Coordinate testing activities with the rest of the BAS team.
Assist in reproducing customers’ issues in the QA lab.
Provide feedback to developers to improve the usability of the products.
Maintain a high level of workmanship quality throughout test-cycles.
Maintain a clean and professional work environment.
Requirements and Skills: 

Diploma in electrical, electronics, electro-mechanical, mechatronics, robotics, building automation, programmable logic controllers, PLC or related technology.
Strong written and oral communication skills.
Self-motivated and works well in a team environment
Experience with Issue tracking, development and management tools i.e. JIRA, Zephyr, Playwright etc.
Experience within Building Automation, Fire, Security, or similar industries.
Experience with Building Automation Systems, and/or Programmable Logic Controllers.
Understanding of networking equipment setup, operation, and concepts.
Experience with Microsoft Windows Operating Systems.
Experience working with electronic circuitry, and engineering lab test equipment.
Experience with product installation and configuration including hand tools.
2+ years of related work experience.
JavaScript programming experience.
C/C++ programing experience.
Soldering experience (through hole, surface mount, de-soldering).
Circuit debugging and troubleshooting experience.
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Business Development Manager - New England Region
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 Summary:
Reporting directly to the Director of US Sales, this regional role of Business Development Manager will identify and seize new business development opportunities to build a strong network of loyal partners and execute Mircom’s strategy. The sucessful candidate will develop and maintain strong relationships with Engineered Systems Distributors (ESDs). The Regional Business Development Manager will oversee the New England region and must reside within the indicated territory.
Key Responsibilities:

Execute Mircom’s strategic plans, while upholding Mircom’s values at all times.
Meet or exceed the territory’s revenue and customer targets.
Increase market share by seeking out new relationships through sales events, referrals, industry contacts, warm/cold face-to-face sales calls, collaboration with other team members on sales strategies and developing plans to convert potential customers. 
Maintain current relationships by supporting/recommending customer service efforts, conducting follow up calls, profiling dealers, educating customers, engineers and keeping abreast of new developments in the industry. 
Proactively drive market intelligence gathering, uncover opportunities in growth verticals, and deliver sales wins in these growth areas.
Assist in implementing training in technology, products, sales skills, project registration and other efforts.
Participate in industry events including trade shows/association programs. 
Requirements and Skills:

1 to 3 years Sales Management Experience.
Bachelor’s Degree in Marketing, Business, Engineering or similar field.
2+ years of experience in the Fire/Security or similar industry.
Self-motivator with proven organizational track record.
Strong oral and written communication skills.
Strong knowledge of PC based applications (Microsoft Outlook, PowerPoint & Excel).
Working knowledge of Salesforce CRM software would be an asset.
Possess a current valid driver’s license.
Hold a NICET certification is a bonus.
Technically proficient to review/discuss project plans.
Willingness to travel within the territory, including some overnight and air travel.
Must reside in one of the states within the territory
 What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Mircom Group of Companies is a smoke-free and drug-free workplace.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
*Employment is contingent upon the successful completion of background checks.
 

BAS Technician
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Mircom Group of Companies is searching for a 1 mid level, and 1 senior Building Automation Systems (BAS) Technician. The successful candidate will be responsible for commissioning projects, perform on-site testing, on call service and scheduled service work on BAS.
Key Responsibilities:

Proper start-up and commissioning of projects assigned by the Project Manager or Project Engineer.
Perform point-to-point checkout as per procedures, complete project commissioning documentation, download application software and perform software/hardware calibration required for proper equipment and system operation.
Perform on-site testing of the application programming and check on-line operation of the graphical user interface.
Maintain working as-built project drawings/documentation, archive project user files and perform warranty related service calls.
Coordinate with estimators and installation electricians to ensure projects are completed on time and as per code, standards and contract requirements.
Perform on call service and scheduled service work on BAS.
Requirements and Skills: 

Previous experience with HVAC DDC / BAS controls products and tools with working knowledge of HVAC DDC/BAS control system installations, programming, graphical user interfaces, system integrations, start-up, checkout and commissioning.
3-10 years of experience in the controls industry including commissioning, software operation, calibration, field services and troubleshooting.
Previous experience on construction projects; knowledgeable in the construction contracting industry with emphasis in mechanical/electrical fields
Knowledgeable in DDC control theory and applications pertaining to the HVAC industry.
Knowledgeable in servers, network equipment and environments.
Able to interpret drawings, assist with estimation/design and implement projects and service contracts.
Obtain minimum security clearance and pass a criminal background check.
Ability to communicate effectively in English (verbal, written and aural ability)
Valid driver’s license with clean abstract
Proficient in the use of Microsoft Office
2-4 year technical degree plus technical training/certifications would be an asset
Experience with pneumatic controls and the Schneider BAS product line (Andover Continuum) would be preferred
Working Conditions:

Exposure to dust and the elements while working outside
Able to work at heights and remain in static positions and/or in confined spaces for duration of shift
Able to visit job construction hard hat areas, climb stairs, maneuver in and around pipe work and air ducts and work safely in close proximity to exposed line voltage and low voltage wiring and terminations.
Able to work flexible hours including some night shift work.
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited