SMT Machine Operator
(Afternoon Shift)
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Shift Time:
Monday to Friday  4:20 pm – 12:20 am
Summary:
Under the supervision of the Manager, this position is responsible for the safe, accurate assembly, insertion of electronic components and other related assembly in a timely fashion, with the help of complex machinery.
Key Responsibilities:

Set-up, run and troubleshoot Auto-insertion and SMT machines with minimum down time and minimum supervision
Perform quality inspection with the aid of Automatic Optical Inspection (AOI), Golden Sample or Bills of Material (BOM) and log it on the First Off template of the Manufacturing Order (MO)
Perform safety checks and preventative maintenance as required
Maintain PCB stock accurately, ensuring cleanliness and good organization
Visually inspect all boards after processing on the machines
Manage and track stock accurately by utilizing Integrated Materials Management Software
Work in a safe and organized manner
Skills and Qualifications: 
Education:

Completion of a High School Diploma or Vocational Equivalent
Machine operator certification an asset
 
Knowledge:

Three years’ experience using Auto-insertion and SMT machinery
Ability to read work orders, follow production drawings, sample assemblies, and understand verbal instructions
Experience with current IPC class 2 standard for proper insertion, placement and reflow of components
Knowledge of appropriate materials, methods, and the tools required in various assembly processes
Knowledge of electronic components and electronic assembly is an asset
Knowledge of set-ups, programming and adjustments an asset
Soldering experience an asset
 
Skills & Abilities:

Ability to work independently as well as in a team
Good interpersonal and communication (verbal & written English) skills
Must be detail-oriented, highly accurate and able to meet tight deadlines
Ability to lift heavy objects (up to 50 pounds), crouch, bend, walk and stand for long periods
Ability to perform mathematical functions (addition, subtraction, multiplication, division)
 
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 
All candidates are asked to submit their resume.
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

   Fire Alarm Technician

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 
Requirements and Skills: 

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (G License)
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 
Compensation:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
All interested applicants are asked to submit their resume.  
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

   Fire Alarm Technician (Cedar Grove)

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 Requirements and Skills: 

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Proficiensy in Fire Alarm Programming and NYC Fire Alarm Code
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
NICET Certification in Fire Alarms and S-98 
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset

 Compensation:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Education incentives
 All interested applicants are asked to submit their resume.  
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

Account Manager – Fire Alarm System Sales
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Summary:
Highly successful and poised for continued growth both in the domestic market and internationally, we are searching for a qualified  account manager with a proven sales record and a general understanding of fire alarm, security and telephone access systems. 
The successful candidate will be highly motivated and resourceful with an aptitude for learning and keeping pace with ever advancing technology.
 
Key Responsibilities:

Visit projects and job sites to review installation procedures and practices with contractors
Develop sales opportunities with existing customers
Configure innovative solutions using Mircom products and services to competitively meet customer needs
Cold call end users, electrical contractors, consulting engineers, building owners and property management companies to present Mircom’s products and services and solicit new business
Read and interpret engineering drawings
 
Requirements and Skills: 

Post-secondary education in a related field
Minimum 3+ years technical sales experience
Strong oral and written communication skills (English)
Experience with preparing thorough quotes
Knowledge of fire alarm industry and/or technology, provincial fire code and building codes would be considered an asset.
A valid driver’s licence is required.
 
What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 
All candidates are asked to submit their resume to Human Resources.
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 

Service Administrator (18 Month Contract)

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Key Responsibilities:

Create purchase orders for various Service department requirements (i.e vendors, subcontractors, equipment, tech requirements)
Create service call work orders and schedule technicians.
Inventory and coordination of parts equipment and tooling for upcoming PMA and Construction projects
Preform parts transfers from various warehouse locations.
Monitor vender assets 
Monitor tech assets and distribution
Monitor consumable stock levels, and place restock orders as necessary
Create work orders for vendor service 
Assist with reviewing documents for billing issues, hours, variances etc.
Create and review open work orders for resolving back logged issues-PMA and Construction.
Review documentation for work order variances in invoicing
Review documentation for PO variances in invoicing.
Aid with inquiries from AR, AP, clients, sales
Document job folder and filing to virtual shared drives
Aid with credit request from Service and Construction
Inventory all tech assets and maintain equipment calibration schedules
Requirements and Skills: 

Minimum 3+ years’ office administration experience
Experience in the industry would be considered an asset
Post-secondary education (technical diploma or degree)
Strong computer skills (Microsoft Office - Excel, Word, etc.) are preferred
Strong customer service skills
Ability to meet tight deadlines
Strong communication and interpersonal skills
Strong organizational skills
Ability to deal with confidential information with high degree of professionalism

What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
For all interested applicants, please include a cover letter along with your resume. We would thank all applicants for their interest in this position however only those selected for an interview will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.
 

   Fire Alarm Technician

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 
Requirements and Skills: 

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (G License)
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 
Compensation:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
All interested applicants are asked to submit their resume.  
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

 
Project Manager

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Project Manager will be responsible for managing fire alarm installation projects in commercial, educational, healthcare and industrial facilities, positively representing the company in all client and architect/engineer interactions. The PM oversees and communicates project progression from inception to completion including design, permits, material delivery, labour schedules, and field installation. 
Key Responsibilities:

Maintain project plan to keep project schedule on track
Develop a comprehensive project plan to meet schedules and budgets
Coordinate and communicate the exchange of information amongst team and with clients
Conduct Work in Progress meetings
Ensure AHJ requirements and departmental procedures are followed
Coordinate technical assistance required for installations
Manage purchases and shipments of equipment to site
Coordinate, quote & track change orders
Occasional completion of on-site technical work as deemed neccessary by Service Manager 
Requirements and Skills

Bachelor’s degree in a technical, business or related field
Strong knowledge of BC Building Code, CAN/ULC-S524 and CAN/ULC-S537 required
5+ years fire protection, construction, alarm/detection, or related project management experience
Highly organized, detail-oriented, proactive and able to multi-task
Leadership skills – able to establish direction, align people, motivate and inspire
Understand and follow all published codes, standards, and unique project specifications
Excellent communication skills, oral and written
Excellent analytical, problem solving, time management and decision making skills
Must be a team player with a strong work ethic
Willingness to work a flexible schedule
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program


Interested applicants please attach a copy of your resume and cover letter. 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

Technicien ou technicienne en alarme incendie
Montréal, Québec
Fondée en 1991, Mircom Group of Companies est le plus important concepteur, fabricant et distributeur en Amérique du Nord de solutions intelligentes pour les bâtiments et la sécurité des personnes.
La mission de Mircom est de sauver des vies et de protéger les biens en offrant une gamme de solutions novatrices, avant-gardistes et évolutives dans le but de répondre aux diverses demandes des utilisateurs, des petits bâtiments aux grands bâtiments plus complexes. Notre engagement inébranlable envers les fabricants nord-américains nous permet d’offrir la meilleure qualité et la valeur concurrentielle la plus élevée pour notre vaste gamme de produits et de solutions.
 
Principales responsabilités

Effectuer l’installation, la programmation, la vérification et l’inspection des systèmes d’alarme incendie, avoir accès aux systèmes de contrôle et d’interphone, ainsi qu’aux autres équipements de protection incendie;
Effectuer des inspections et assurer l’entretien des produits de Mircom et d’autres marques;
Remplir et envoyer les rapports d’inspection en temps opportun;
Fournir un soutien technique à la clientèle, au besoin;
Fournir une formation opérationnelle aux utilisateurs;
S’assurer que la clientèle et les utilisateurs ont une expérience de travail positive avec Mircom;
Lire et comprendre les plans d’ingénierie, les caractéristiques techniques, les schémas, les manuels d’installation et les manuels d’entretien.
 
Exigences et compétences  

Posséder de 3 à 5 ans d'expérience à titre de technicien ou technicienne de service au sein de l’industrie d'alarme incendie;
Être titulaire d’un diplôme en électronique ou l’équivalent d’un collège ou d’une université reconnu(e) ou posséder une compétence professionnelle documentée et éprouvée;
Être inscrit(e) auprès de l'Association canadienne d'alarme incendie (ACAI) ou posséder une qualification comparable;
Parler couramment le français et l’anglais;
Connaître les systèmes de Mircom, considéré comme un atout;
Avoir des compétences avec Microsoft Word et Excel, considéré comme un atout;
Avoir la capacité de soulever de l'équipement et des outils jusqu’à 70 lb (31 kg) et de monter sur des échelles et des échafauds;
Posséder un permis de conduire valide (classe G) et un bon dossier de conduite.
 
Rémunération

Rémunération selon l'expérience;
Assurance maladie collective;
Véhicule de l’entreprise avec allocation de dépenses pour le carburant et l’entretien du véhicule;
Cotisations de l’entreprise à un REER;
Mesures incitatives pour la formation.
 
Les candidats intéressés sont invités à envoyer leur curriculum vitae.
Nous souhaitons remercier tous les candidats de leur intérêt envers ce poste; cependant, seules les personnes sélectionnées pour une entrevue seront contactées. 

Microsoft AX Developer 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Dynamics AX Developer will be responsible to develop customized solutions within the Microsoft Dynamics AX platform to support critical business functions and meet project objectives, client/reseller requirements, and company goals. The candidate will be focused on working in the technical team to contribute to projects, implementations and system customization.
 
Key Responsibilities:

Design and code additions and updates to current AX system per requirements, received from multiple business units
Create and modify Dynamics AX reports using SQL Server Reporting Services (SSRS) & BI
Perform debugging and testing of all AX code and assist with any issues related to production or development environments
Create and maintain requirements and technical specification documentation
Develop in MS Dynamics AX using X++, SSRS, .NET and C# development languages
Maintain familiarity with other Object-Oriented languages, C#, VB.Net, Java, and the .Net Framework
Manage each customization within implementation timelines including documentation
Resolve problems, identify causes, and anticipate implications
Requirements and Skills: 

Bachelors or Master's Degree in Information Systems, Operations Management, Finance/Accounting or Computer Science or equivalent
5+ year experience with Dynamics AX 2012 R3, R2 with 1+ year experience with D365 UI & development is required
Experience in D365 Basic modules – Finance & Operations (Finance – HR, AP, AR, GL, FA, Budgeting & Planning, Cash and Bank Management) (Operations - Procurement and Sourcing, Production Control, Warehousing) is preferred

Knowledge of .NET (C# and/or VB.NET, XML, web services, etc.) with C++, Java, or other object-oriented language and SQL Server desirable
Experience with TnE is a plus
Experience with a software product development environment with experience in all phases of the software development lifecycle (mainly in .NET and in Microsoft Dynamics AX) including design and planning, development, unit testing, QA testing, installation, deployment, and support is preferred
Microsoft Certified Professional or MCP level certification for Microsoft Dynamics AX is a nice to have
Ability to work with multiple teams to define and test customization and new functionality implementation is required
Microsoft Dynamics AX hands on experience
Solid knowledge of .NET Platform, ASP.NET and C#, used in business process development and reporting
Strong understanding of relational database design, MS SQL server
Strong knowledge of SQL Queries and Table creation
Proficient in Microsoft Visual Studio 2013
Experience in TFS source control
Experience in X++ development
Experience with MS SharePoint, Ajax, JQuery, Java/JSP/Servlets, Classic ASP languages and MySQL platforms
English proficiency both written and verbal
Ability to work and prioritize independently and as part of a team
Good problem solving and debugging skills 
General accounting/manufacturing knowledge and process understanding
What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Disclaimer:
Our company does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other web-site job postings. Any resume or other information received from a supplier not approved in advance by our Company to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.
 
 

Fire Alarm Technician 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 
Requirements and Skills: 

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have ASTT ( Applied Science Technologist and Technicans ) Certification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 
Compensation:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
Interested applicants please forward a copy of your resume to Human Resources.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

Reports Coordinator 

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Reporting to the Service Manager, the Reports Coordinator will review all documents submitted by field service technicians and ensure consistency and accuracy of reporting. 
Key Responsibilities:

Format reports per specific formatting requirements
Track and follow up on customer inquiries 
Add suggested corrections and/or questions related to report contents 
Submit reviewed and/or revised reports to the Service Manager for approval, clarification and/or further edits
Provide exemplary and timely support to internal and external stakeholders primarily via phone and email
Communicate with field staff if there are any inconsistencies and/or omissions within reports that require clarification or correction
Escalate concerns as appropriate to Service Manager
Assist with process and quality improvements
Perform cross-functional duties, as assigned 
Provide input on process improvements to leadership
Submit final report to the appropriate internal and external stakeholders
Other duties incidental to those described herein


Requirements and Skills: 

2-3 years of related experience in the fire alarm or life safety industry
Excellent computer skills in MS Word, Excel and Outlook is required
Excellent organization and coordination skills required to ensure timeliness, comprehensiveness and accuracy of report content
Excellent communication and interpersonal skills 
Bilingual in English and French is required
Experience reviewing and editing CAN-ULCS537 and CAN-ULCS536 reports preferred 
Experience reviewing and editing NFPA reports preferred 
Microsoft AX or other CRM experience would be a strong asset

What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary

Interested applicants please attach a copy of your resume and cover letter.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 

SMT Machine Operator

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Shift Time:
Monday to Friday 8:00 am – 4:30 pm
 
Summary:
Under the supervision of the Manager, this position is responsible for the safe, accurate assembly, insertion of electronic components and other related assembly in a timely fashion, with the help of complex machinery.
 
Key Responsibilities:

Set-up, run and troubleshoot Auto-insertion and SMT machines with minimum down time and minimum supervision
Perform quality inspection with the aid of Automatic Optical Inspection (AOI), Golden Sample or Bills of Material (BOM) and log it on the First Off template of the Manufacturing Order (MO)
Perform safety checks and preventative maintenance as required
Maintain PCB stock accurately, ensuring cleanliness and good organization
Visually inspect all boards after processing on the machines
Manage and track stock accurately by utilizing Integrated Materials Management Software
Work in a safe and organized manner
 
Skills and Qualifications: 
Education:

Completion of a High School Diploma or Vocational Equivalent
Machine operator certification an asset
 
Knowledge:

Three years’ experience using Auto-insertion and SMT machinery
Ability to read work orders, follow production drawings, sample assemblies, and understand verbal instructions
Experience with current IPC class 2 standard for proper insertion, placement and reflow of components
Knowledge of appropriate materials, methods, and the tools required in various assembly processes
Knowledge of electronic components and electronic assembly is an asset
Knowledge of set-ups, programming and adjustments an asset
Soldering experience an asset
 
Skills & Abilities:

Ability to work independently as well as in a team
Good interpersonal and communication (verbal & written English) skills
Must be detail-oriented, highly accurate and able to meet tight deadlines
Ability to lift heavy objects (up to 50 pounds), crouch, bend, walk and stand for long periods
Ability to perform mathematical functions (addition, subtraction, multiplication, division)
 
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 
All candidates are asked to submit their resume.
We would thank all applicants for their interest in this position however only those selected for an interview will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

Project Coordinator (15 Month Contract)

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Reporting to the Director of Customer & Operations Support, the Project Coordinator will perform a wide range of administrative and office support activities for the Sales department and will facilitate the efficient operation of the organization, including collections. The successful candidate must be able to accommodate a daily work schedule from 8:00AM to 5:00PM.
Key Responsibilities:

Provide administrative support for construction projects;
Handle verification of contractors’ requisitions; 
Manage the release of product shipments in accordance with customer expectations
Prepare and modify change orders for contractors and subcontractors;
Maintain current and orderly documentation for projects; and
Assist with securing releases for customer payments.
Forward sales leads to internal and external sales staff under the direction of Area Sales Manager;
Prepare and modify documents including correspondence, reports, drafts, memos and emails;
Resolve ad-hoc administrative problems and inquiries; and
Assist with collections under direction of branch finance lead


Requirements and Skills: 

Proficiency with Microsoft Office (PowerPoint, Excel and Word)
Practical experience carrying out clerical and administrative procedures
Excellent communication skills (written and verbal)
Proficient in English
Mircrosoft Dynamics AX software experience a definite asset
Experience in a construction environment preferred
Planning, organization, and multi-tasking skills
Customer-service oriented and a team-player
Accurate and detail-oriented with the ability to gather & monitor information, assess & solve problems.
 
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Opportunities for career advancement
For all interested applicants, please include a cover letter along with your resume. We would thank all applicants for their interest in this position however only those selected for an interview will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

Project Analyst
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies. 
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary: 
Under the supervision of the Infrastructure Manager, the successful candidate will manage and track small projects, support users, deploy, configure and maintain new equipment, as well as support Mircom’s Internal ERP System infrastructure. Although the Project Analyst will work out of Mircom’s Head Office, he/she will also provide IT support for users in all other Mircom branches across North America.
Key Responsibilities:

Manage small, short-term projects
Scope and plan infrastructure projects in collaboration with the infrastructure team
Provide communications and updates on all projects
Provide Level 1-2 user support for employees in a timely manner.
Ensure that the highest level of customer service is provided. 
Assure that a response to help desk requests are addressed in a timely fashion. 
Work closely with other IT teams to analyze, troubleshoot and resolve issues. Diagnosing system errors and other issues.
Act as a liaison between users from other locations and Head Office staff when escalation is required.
Achieve Help Desk objectives by ensuring consistent accurate and timely problem resolution to end users on all desktop services; work within productivity, quality and customer service standards.
Attends, and participates in staff meetings and related activities, and attends workshops/training to keep current with application issues, trends, and opportunities.
Setup, configure, maintain and support new user equipment.
Ensure successful installation of user equipment and software.
Support company office phones and cellphones across North America.
 Skills and Qualifications:   

Degree or diploma in IT/Computer Science or related field or equivalent experience
Experience managing small projects
Experience with project reporting and tracking
Experience in a help/service desk environment
Ability to execute daily prioritization and delegation of support requests
Knowledge of Microsoft products, PC hardware, network, and telecom
Strong communication, problem-solving and time-management skills
Business process knowledge in Accounting and Manufacturing is a plus
Excellent time and workload management skills
Strong written and verbal communication skills
Occasional travel is required within North America to support end users
Office 365 Experience an asset
Exchange and Active directory experience an asset
 What Mircom Offers:
 A great working environment with opportunity for career advancement

Competitive salary
Group Insurance benefits
Company RRSP program
All candidates are asked to submit their resume and cover letter with their application.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

Warehouse Shipper/Receiver 

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Warehouse Shipper/Receiver will be responsible for ensuring accurate and seamless outgoing shipments and reception/processing of incoming shipments. The Warehouse Shipper/Receiver must load and unload shipments regularly, with the capability of repetitive heavy lifting. 
The Warehouse Shipper/Receiver must understand the impact of this position to other business functions that depend on the accuracy and efficiency of incoming and outgoing items. Inventory management and vendor relations with shipping companies are essential functions for this position.
Key Responsibilities

Match product with shipping or purchase orders
Maintain a safe work environment
May lift cases of product and/or stock merchandise according to documented procedures
Process all required paperwork and maintain adequate records for reporting and tracking.
Track shipments and verify receipts of shipments as required.
Manage inventory of shipping materials and supplies.
Perform quality audits of the condition of goods for both incoming and outgoing items prior to signing off.
Follow current standards and procedures.
Ensure that shipments contain proper documentation and if multiple items per shipment, ensure item lists are complete.
Maintain organized work area according to policies, procedures and safety regulations..
Perform other duties as assigned.
Requirements and Skills: 

High school diploma or GED.
Forklift license required. 
Experience using RF scanner.
Working experience in a Shipping and Receiving role preferred.
Ability to perform repetitive heavy lifting.
Able to communicate both verbally and in writing.
Basic mathematical skills.
Knowledge of filling out waybills and bills of landing and international shipments.
Working knowledge of safe lifting methods.
Able to work efficiently as a part of a team as well as independently.
Computer literacy, including working skills of Excel and e-mail.
Attention to detail in all areas of work.
Good organizational, time management and prioritizing skills.
Strong work ethic and positive team attitude
Working Conditions:

Must be able to lift up to 40lbs
Strong customer service, communication and interpersonal skills
Must be able to work in a team environment
What Mircom Offers:

A great working environment 
Competitive salary
Group Insurance benefits
Company RRSP program
All candidates are asked to submit their resume and cover letter to Human Resources.
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 

Fire Alarm Technician - Irvine, CA

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
Requirements and Skills:

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification would be an asset
NICET Certification is an asset.
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license.
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
What Mircom Offers:

A great working environment
Competitive salary and compensation program
Opportunities for career advancement

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
 
 

   Fire Alarm Technician

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 
Requirements and Skills: 

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (G License)
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 
Compensation:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
All interested applicants are asked to submit their resume.  
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

Inside Sales Support Representative
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are currently looking for a qualified Inside Sales Support Representative  for our Maple Ridge branch office who is committed to the highest level of customer satisfaction.
Key Responsibilities

Provide quotations for customers with technical accuracy and within Company pricing guidelines
Manage and develop new and existing customer relationships
Focus on sales and assigned customer accounts
Stay current in knowledge of life safety product features (including competitor technology), legislation, and regulations
Attend trade shows, seminars and meetings that relate to the sales and marketing of the products/services
Provide quotations to customers.
Assist System/PMA Sales Representative with expediting sales orders, projects and requests.
General office administration duties.
Provide product and technical information
Requirements and Skills: 

Minimum 3+ years’ experience in the fire alarm, security or electrical industry.
Post-secondary education
Strong computer skills (Microsoft Office - Excel, Word, Power Point) would be an asset.
Excellent organizational skills
Ability to work well under pressure and meet tight deadlines
Strong customer service skills
Strong communication and interpersonal skills
Strong organizational skills
Ability to deal with confidential information with a high degree of professionalism
What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
All candidates are asked to submit their resume and cover letter to Human Resources.
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.