Fire Alarm Designer
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 
Summary:
The successful candidate will design and estimate new construction and estimate repairs for existing systems.
 
Key Responsibilities:

Perform fire alarm system engineering design and produce engineering shop drawings
Provide technical support to project manager, field technicians and CAD operators by analyzing customer’s needs, engineer’s specifications and floor plan
Develop solutions to new or existing system applications
Review job construction plans, specifications, survey information, sales sketches, estimates, take off sheets and ensure design work is under budget
Review submittals with sales and delivery teams and lead team to obtain hardware submittal approval
Provide technical assistance to the sales team in the analysis and interpretation of job documents and code requirements during the bidding and estimating phase

Skills and Qualifications: 

2 years of experience with fire alarm installation and new construction and retrofits of multifamily and/or all types of commercial projects.
2 years of experience with fire alarm design using AutoCAD
Experience with a variety of system types and manufacturers
Ability to read and interpret architectural, electrical and mechanical drawings
Proficiency in MS Office
FASA / BASA License, Nicet I / II or accumulated experience
Electrical background with strong knowledge of industry codes (NFPA, FFPC & NEC)
Strong written and verbal communication skills
Excellent planning and organization skills
Must have valid driver’s license and pass background check and drug test
 
 What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
 

HR Coordinator
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
As a member of the Human Resources team, the Human Resources Coordinator will provide administrative support for a full range of human resources functions including employee relations & recruitment support, employee communications, records database management, payroll compliance, event coordination and project support.
Key Responsibilities:

Provide support and guidance to employees regarding general inquiries related to HR matters.
Manage the HR Inbox (via ZenDesk) by assigning tickets to the appropriate HR team member for timely resolution.
Ensure the smooth onboarding of new hires by conducting group orientations, tracking completion of required documentation, and updating the HRIS accordingly.
Draft employee agreements and communicate with clients regarding action items and outstanding deliverables as necessary.
Assist in full-cycle recruitment activities, including job postings, candidate pre-screening, interview scheduling, and conducting background/reference checks.
Submit hours worked for agency temps and process invoices for payment.
Prepare announcements, letters of employment and provide assistance with corporate communications.
Translate documents using internal support and resources.
Update organizational charts, HRIS, ERP, and Concur (expense management) database with relevant employee information.
Create and maintain both digital and physical employee files for accurate record-keeping.
Ensure timecards are completed and approved by the payroll deadline and audit all payroll entries for accuracy and compliance with company policies.
Contribute to the organization of company events as a member of the Social Committee.
Provide support to HR Team/HR Generalists as required.
Support departmental initiatives and projects as assigned by providing assistance and contributing to project objectives.
Requirements and Skills: 

College Diploma or University Degree in Human Resources Management
6 months to 1 year of previous experience in HR administration
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with HRIS (Human Resources Information Systems) and payroll software is a plus
Familiarity with payroll practices and relevant legislation would be preferred
Strong verbal and written communication skills
Ability to manage multiple tasks and prioritize workload effectively in a fast-paced environment
Accuracy in data entry and record-keeping
Numerical aptitude with an ability to perform calculations related to payroll
Superior customer-service skills
Ability to collaborate effectively with colleagues and other departments
Must deal with confidential information with high degree of professionalism
Willingness to develop and learn new skills is a must
Bilingual (English/French) would be an asset
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
 
 

Private Company Senior Accountant-GTA
Summary:
We are a private family-owned company with diverse interests in various industries, including real estate, investments, and entrepreneurship. We are seeking a highly skilled, organized, and motivated individual to join us in a senior accounting and general management role, working independently, directly with ownership and without direct reports. This position will report to a family board.
This part-time role is critical in supporting the financial and operational needs of our company and ensuring smooth day-to-day functioning, particularly in financial & office management, bookkeeping, payroll administration and real estate & property management.
Key Responsibilities:

Manage all aspects of accounting and finance for the family office/group of companies, including financial reporting, cash management, and tax coordination.
Monitor cash flow, financial performance, and key financial metrics.
Prepare monthly, quarterly, and annual financial statements for ownership review.
Coordinate with external accountants and auditors for tax preparation and financial audits.
Coordinate with external banking partners.
Manage administrative tasks, including organizing meetings and managing correspondence.
Implement and maintain efficient office procedures and systems to ensure streamlined and organized operations.
Maintain accurate and up-to-date financial records using QuickBooks.
Process accounts payable and accounts receivable transactions.
Reconcile bank statements and credit card transactions.
Prepare and submit monthly, quarterly, and annual tax filings.
Process payroll for shareholders accurately and in a timely manner.
Ensure compliance with payroll tax regulations and reporting requirements.
Assist in the management of real estate leases, including lease negotiations, renewals, and terminations.
Coordinate with property management teams for property maintenance, repairs, insurance, and tenant relations.
Monitor lease agreements and ensure compliance with terms and conditions.
Requirements & Skills:

Bachelor’s degree in accounting, Finance, Business Administration, or related field.  Accounting designation (CA, CPA, CGA, CMA) strongly preferred.
Proven experience in accounting, bookkeeping, and financial management roles.
Strong understanding of accounting principles and practices.
Proficiency in accounting software (e.g., QuickBooks and Microsoft Office Suite).
Excellent organizational and multitasking skills with attention to detail.
Strong communication and interpersonal skills.
Ability to work independently and collaboratively in a dynamic environment.
Prior experience in real estate lease and property management is a plus.
If you are a proactive and detail-oriented individual with a passion for finance and office management, we encourage you to apply for this important opportunity. Please apply with your cover letter and resume outlining your qualifications and experience.

 

Fire Alarm Sales Support Specialist
NJ/NY, USA
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Reporting to the Area Sales Manager, the Fire Protection Technician, will play a crucial role in providing technical and sales support to the NY-NJ territory, with the ability to extend support beyond as required. The sucessful candidate must be able to accommodate a flexible schedule. Join our dynamic team and contribute to the success of our fire protection solutions. Apply now to be part of an innovative company at the forefront of the industry.
Key Responsibilities:

Must be proficient in creating CAD drawings
Program to effectively navigate and manipulate fire protection systems.
Conduct testing and evaluation of new products to ensure compliance with industry standards and regulations
Provide accurate and timely quotes for clients, considering project specifications and requirements
Conduct technical Lunch & Learn sessions to educate and inform clients on our products and services
Offer additional paid for services, such as creating CAD drawings, including shop drawings, as-built drawings, and comprehensive submittal packages
Address inquiries and resolve technical issues, while providing quality customer care
Collaborate with Engineering and Sales to ensure seamless integration of technical solutions and effective communication with clients
Maintain accurate and organized documentation for all technical activities, including testing, quotations and client interactions
Requirements and Skills: 

Possess a minimum of NICET Level 1,2 certification; alternatively, 3 years of fire experience
Proficient in Computer Aided Design (CAD)
Completion of high school and/or trade school
Proficient in Programming experience
Proficient in Microsoft Office (PowerPoint, Excel and Word)
Thorough understanding of the New York high-rise market, including its unique challenges and code requirements
Excellent communication skills (written and verbal)
1-3 years experience in Fire alarm/security or construction industry
Planning, organization, and multi-tasking skills
Customer-service oriented and a team-player
Accurate and detail-oriented with the ability to gather & monitor information, assess & solve problems.
Other duties incidental to those described herein.  
Ability to travel and overnight stays as necessary
Residence in New Jersey is preferred
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

 
Project Manager (Engineering)

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary: 
We are looking for an experienced Project Manager to join our team. The Project Manager will be responsible for managing fire alarm installation and panel projects in commercial, educational, healthcare and industrial facilities, positively representing the company in all client and architect/engineer interactions. The Project Manager will oversee and communicate project progression from inception to completion including design, permits, material delivery, labour schedules and field installation. 
This position will play a critical role in overseeing the successful completion of projects and managing all elements of a project including: scope, budget schedule, finance, risk, quality and resources while maintaining the required level of quality for all assigned projects.
Key Responsibilities:

Drive the overall schedule for the end to end product development to validation and certifications from cross functional teams: Hardware, Firmware and Software Engineering, Mechanical and Industrial Design, Validation, Quality Assurance and UL/FM Certifications.
Coordinate internal resources and third parties/vendors for successful execution of projects.
Outline tasks involved in the project, follow up, monitor progress and provide regular update to team and management regarding the state of the project including risks, concerns, milestones and proposed solutions. Communicate any changes affecting project.
Lead cost analysis and monitor cost of projects. Assist with the validation of plans for approval.
Prepare and review documents relevant to the project including Marketing Requirements, Product Design Specification, Statement of Work, Test Plans and Reports.
Work closely and collaborate with other departments such as Production and Supply Chain to ensure the timely supply of components and materials, prototypes, samples and products.
Bring together the various project stakeholders, encourage mutual collaboration and build a positive team environment and apply agile methods.
Think critically to innovate, improve current processes and schedules while focusing on finding solutions.
Able to handle and coordinate multiple diverse assignments or projects and tasks successfully and ensure smooth operations.
Requirements and Skills:

University Degree or College Diploma.
3+ years of experience in technical project management with a proven track record of delivering projects.
Proven ability to lead cross functional teams through the development process, in the following disciplines: Hardware, Firmware and Software engineering, Mechanical and Industrial design, Validation and Quality Assurance and exposure to UL/FM/FCC certifications.
Excellent verbal and written communication skills are required to interface with peers and to report information to senior leadership as well as strong interpersonal and presentation skills.
Organized, with the ability to handle multiple tasks and set priorities in a fast-paced, high-pressure environment.
Ability to define and prioritize work for the development team with attention to detail.
Strong time management skills including prioritization, management of multiple projects concurrently, and ability to respond quickly and efficiently to changes.
Ability to execute strategies and tactics, build relationships, organize processes, think analytically and critically.
High energy, flexible, detail oriented and adaptable team player in a fast-paced environment.
Strong understanding of analytics and presenting key metrics.
Strong customer focus, business acumen and understanding of business operations.
Experience with Waterfall and Agile development methodologies and how to apply this to Hardware.
Proficiency in Microsoft Office and Project Management tools.
Attention to detail is an essential job skill.
Experience in Fire and Alarm industry is an asset.
PMP or Scrum Certification is an asset.
Experience working in a Manufacturing setting is an asset.
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program


We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 

Fire Alarm Technician 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 
Requirements and Skills: 

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 
Compensation:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
Interested applicants please forward a copy of your resume to Human Resources.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

Quality Assurance Analyst-Building Automation System(BAS)

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Mircom Group of Companies is seeking a Quality Assurance Analyst for our Building Automation System (BAS) and related smart building products.  The successful candidate will be responsible for verification and stability testing of our products.
Key Responsibilities:

Develop test strategies and procedures for design verification of network controllers, field controllers and system configuration tools.
Develop documentation of test procedures and regression test plans.
Perform feature, functional, stability, and regression testing of products.
Design, implement, and manage own lab test networks.
Coordinate testing activities with the rest of the BAS team.
Assist in reproducing customers’ issues in the QA lab.
Provide feedback to developers to improve the usability of the products.
Maintain a high level of workmanship quality throughout test-cycles.
Maintain a clean and professional work environment.
Requirements and Skills: 

Diploma in electrical, electronics, electro-mechanical, mechatronics, robotics, building automation, programmable logic controllers, PLC or related technology.
Strong written and oral communication skills.
Self-motivated and works well in a team environment
Experience with Issue tracking, development and management tools i.e. JIRA, Zephyr, Playwright etc.
Experience within Building Automation, Fire, Security, or similar industries.
Experience with Building Automation Systems, and/or Programmable Logic Controllers.
Understanding of networking equipment setup, operation, and concepts.
Experience with Microsoft Windows Operating Systems.
Experience working with electronic circuitry, and engineering lab test equipment.
Experience with product installation and configuration including hand tools.
2+ years of related work experience.
JavaScript programming experience.
C/C++ programing experience.
Soldering experience (through hole, surface mount, de-soldering).
Circuit debugging and troubleshooting experience.
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Business Development Manager - New England area
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 Summary:
Reporting directly to the VP of US Sales, this regional role of Business Development Manager will identify and seize new business development opportunities to build a strong network of loyal partners and execute Mircom’s strategy. The Regional Business Development Manager will develop and maintain strong relationships with Engineered Systems Distributors (ESDs).
The Regional Business Development Manager will oversee the New England region
Key Responsibilities:

Execute Mircom’s strategic plans, while upholding Mircom’s values at all times.
Meet or exceed the territory’s revenue and customer targets.
Increase market share by seeking out new relationships through sales events, referrals, industry contacts, warm/cold face-to-face sales calls, collaboration with other team members on sales strategies and developing plans to convert potential customers. 
Maintain current relationships by supporting/recommending customer service efforts, conducting follow up calls, profiling dealers, educating customers, engineers and keeping abreast of new developments in the industry. 
Proactively drive market intelligence gathering, uncover opportunities in growth verticals, and deliver sales wins in these growth areas.
Assist in implementing training in technology, products, sales skills, project registration and other efforts.
Participate in industry events including trade shows/association programs. 
Requirements and Skills:

1 to 3 years Sales Management Experience.
Bachelor’s Degree in Marketing, Business, Engineering or similar field.
2+ years of experience in the Fire/Security or similar industry.
Self-motivator with proven organizational track record.
Strong oral and written communication skills.
Strong knowledge of PC based applications (Microsoft Outlook, PowerPoint & Excel)
Working knowledge of Salesforce CRM software would be an asset.
Possess a current valid driver’s license
Hold a NICET certification is a bonus
Technically proficient to review/discuss project plans
Willingness to travel within the territory, including some overnight and air travel.
 
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Mircom Group of Companies is a smoke-free and drug-free workplace.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
*Employment is contingent upon the successful completion of background checks.
 

Traducteur technique de l'anglais vers le français - (contrat d'été/stage étudiant) Pointe Claire, QC
Fondé en 1991, le groupe d'entreprises Mircom est le plus grand concepteur, fabricant et distributeur indépendant de solutions intelligentes pour les bâtiments et la sécurité des personnes en Amérique du Nord. Notre portefeuille, qui touche des clients dans plus de 100 pays, comprend des systèmes de détection et d'alarme incendie, de communication et de sécurité, de notification de masse, d'appel infirmier, d'automatisation des bâtiments et de technologies intelligentes. 
La mission de Mircom est de sauver des vies et de protéger les biens en fournissant une gamme de solutions innovantes et avancées qui sont évolutives pour répondre aux diverses demandes des utilisateurs, qu'il s'agisse de petits bâtiments ou des plus grands complexes. Notre engagement envers la fabrication en Amérique du Nord nous permet d'offrir la meilleure qualité et le meilleur rapport qualité-prix dans notre vaste gamme de produits et de solutions.
Resume:
Le département R&D est à la recherche d'un rédacteur technique junior enthousiaste et soucieux du détail. Le candidat doit parler couramment le français et l'anglais pour rejoindre notre équipe. Travaillant en étroite collaboration avec les ingénieurs du matériel et du support technique, les développeurs de logiciels et les principales parties prenantes, le rédacteur technique effectuera des recherches, créera, éditera et maintiendra la documentation technique en français pour les clients externes. Le rédacteur technique travaillera dans un environnement dynamique et produira des manuels d'utilisation et d'administration du matériel et des logiciels, des brochures de marketing et des spécifications techniques. Le candidat idéal doit être motivé, avoir une attitude positive et être habitué à travailler sous la pression de délais quotidiens.
Ce qu'il faut pour réussir:

Actuellement inscrit dans un établissement d'enseignement post-secondaire ou récemment diplômé (préférence marquée pour l'ingénierie, les sciences ou la formation technique).
Maîtrise du français et de l'anglais, tant à l'oral qu'à l'écrit.
Solides compétences en matière d'organisation et de communication, et capacité à travailler avec des responsables, des développeurs et des ingénieurs dans un environnement  axé sur le travail d'équipe.
Solides compétences en matière de planification, de recherche et de rédaction, et capacité à travailler sur plusieurs projets techniques.
Solides compétences techniques, avec une capacité démontrée à comprendre et à documenter des conceptions logicielles, matérielles et mécaniques complexes.
Compétences souhaitées:

Solide expérience de FrameMaker, de la suite de produits Adobe, de Visio et des outils du système d'aide.
1 à 3 ans d'expérience dans la rédaction technique (les jeunes diplômés de haut niveau seront également pris en considération)
Compétences en CAO ou en modélisation 3D idéales.
Maîtrise des systèmes de contrôle des révisions tels que SharePoint.
Pour être éligible à ce poste, vous devez avoir:

Disponible d'avril à fin Août
Capacité de travailler dans un bureau à Pointe-Claire.
Nous remercions tous les candidats de l'intérêt qu'ils portent à ce poste, mais nous ne communiquerons qu'avec les personnes retenues pour une entrevue.
Mircom Group of Companies est un employeur qui souscrit au principe de l'égalité des chances et qui prend en considération tous les candidats, quels que soient leur origine culturelle, leur religion, leur état civil, leur orientation sexuelle, leur situation de famille, leur handicap ou tout autre motif énoncé dans la loi sur les droits de l'homme. Mircom s'engage à offrir un environnement de travail accueillant et inclusif à toutes les personnes handicapées, dans le respect et la dignité. Des aménagements seront mis à la disposition des candidats ayant des besoins particuliers, sur demande, tout au long du processus de recrutement.
Avis de non-responsabilité : Mircom n'accepte pas les curriculum vitae provenant d'agences de placement, de chasseurs de têtes ou de fournisseurs de services de recrutement qui n'ont pas conclu d'entente contractuelle officielle avec nous. Nos ententes avec les fournisseurs de services de recrutement se limitent à des besoins d'embauche précis et n'incluent pas le présent avis ni d'autres avis de postes à pourvoir. Tout curriculum vitae ou toute autre information reçue d'un fournisseur qui n'a pas été préalablement autorisé par Mircom à fournir des curriculum vitae pour cet affichage ou ce site Web sera considéré comme non sollicité.

   Fire Alarm Technician

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 
Requirements and Skills: 

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (G License)
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 
Compensation:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
All interested applicants are asked to submit their resume.  
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 

Warehouse Supervisor -GTA
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
As the Warehouse Supervisor at our facility in the GTA, you will be responsible for managing and coordinating all activities within our raw materials and finished product warehouses. You will play a crucial role in ensuring the efficient operation of our warehouse facilities, maintaining inventory accuracy, and optimizing processes to meet production demands. Experience with RF technology and a vision for a paperless warehouse operation are essential for this role.
Key Responsibilities:

Oversee the receiving, storage, and dispatching of raw materials and finished products using RF technology.
Implement and maintain efficient warehouse processes to ensure timely delivery of materials to production lines, while transitioning to a paperless environment.
Monitor inventory levels and coordinate with procurement to replenish stock as needed.
Ensure compliance with safety regulations and maintain a clean or organized warehouse environment.
Lead and motivate a team of 21 warehouse staff members; providing guidance, training, and support as needed. 
Schedule and assign tasks to warehouse personnel ensuring optimum staffing levels to meet operational requirements.
Conduct regular performance evaluations and provide constructive feedback to encourage continuous improvement.
Foster a positive work culture that promotes teamwork, accountability, and excellence.
Develop and enforce warehouse policies and procedures to ensure compliance with company standards and regulatory requirements, including the transition to a paperless environment.
Implement quality control measures to maintain product integrity throughout the storage and handling process.
Identify areas of improvement and implement corrective actions to enhance warehouse efficiency and productivity.
Utilize RF technology and inventory management systems to track and monitor stock levels, conducting regular audits to ensure accuracy.
Coordinate with other departments to forecast and plan inventory levels accordingly in a paperless environment.
Implement strategies to minimize stock shortages, overages, and obsolescence while reducing reliance on paper-based processes.
Requirements & Skills:

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field (preferred).
Proven experience in warehouse management, with a minimum of 5 years in a supervisory or managerial role.
Extensive knowledge of warehouse operations, inventory management, and logistics principles.
Strong leadership abilities with demonstrated experience in managing and developing teams.
Experience with RF technology.
Proficiency in warehouse management software, Microsoft Office Suite and Transportation Management Systems.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
Strong problem-solving skills and the ability to make sound decisions under pressure.
Attention to detail and a commitment to maintaining high standards of quality and accuracy.
What Mircom Offers:

Competitive salary
Opportunities for professional development and career advancement.
A dynamic and supportive work environment.
Group Insurance benefits
Company RRSP program

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Ontario Human Rights Act. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 

   Fire Alarm Technician


Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 Requirements and Skills: 

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (G License)
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 What Mircom Offers :

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Code. Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 

 
Ingénieur d'essais AQ - Produits d'incendie
Montréal
Pointe-Claire, Quebec 
Fondé en 1991, le groupe d'entreprises Mircom est le plus grand concepteur, fabricant et distributeur indépendant de solutions intelligentes pour les bâtiments et la sécurité des personnes en Amérique du Nord. Notre portefeuille, qui touche des clients dans plus de 100 pays, comprend des systèmes de détection et d'alarme incendie, de communication et de sécurité, de notification de masse, d'appel infirmier, d'automatisation des bâtiments et de technologies intelligentes. 
La mission de Mircom est de sauver des vies et de protéger les biens en fournissant une gamme de solutions innovantes et avancées qui sont évolutives pour répondre aux diverses demandes des utilisateurs, qu'il s'agisse de petits bâtiments ou des plus grands complexes. Notre engagement envers la fabrication en Amérique du Nord nous permet d'offrir la meilleure qualité et le meilleur rapport qualité-prix dans notre vaste gamme de produits et de solutions.
Résumé du poste :
Mircom conçoit, développe et intègre des systèmes de commande, de contrôle et de communication hautement sophistiqués liés aux bâtiments intelligents pour les marchés industriels, commerciaux et résidentiels. Nos conceptions transforment de grandes quantités de données complexes en informations utiles qui sont présentées de manière claire et intuitive sur nos panneaux, ce qui permet au personnel d'intervention d'urgence ou d'entretien des installations de prendre des décisions éclairées en temps réel.
L'ingénieur de test AQ dirigera et supervisera le test et l'évaluation du matériel et des logiciels pour les systèmes en temps réel, intégrés, de communication et de sécurité des personnes de l'entreprise. Le poste est actuellement placé sous la responsabilité du directeur de l'ingénierie, mais travaille en étroite collaboration avec tous les membres du département d'ingénierie, ainsi qu'avec le personnel de l'assurance qualité, de la fabrication, de l'assistance technique, de la gestion des produits, etc.
Pour plus d'informations sur nos produits, veuillez consulter le site : http://www.mircom.com/products
Principales responsabilités : 

Travailler avec l'équipe de conception des produits pour documenter et mettre en œuvre les exigences.
Élaborer et tenir à jour des plans d'essai pour les produits standard développés par le département d'ingénierie de l'entreprise.
Élaborer et maintenir des méthodologies et des pratiques d'essai qui permettront d'évaluer de manière efficace et efficiente les conceptions matérielles et logicielles nouvelles et actualisées.
Tester et évaluer le matériel et les logiciels pour les produits et systèmes nouveaux et mis à jour dans le cadre du processus d'essai et d'assurance de la qualité du département d'ingénierie.
Préparer des rapports d'essai sur les projets qui lui sont confiés et collaborer avec les concepteurs du département pour aider à résoudre les problèmes techniques révélés par les essais.
Faire office d'autorité au sein du département en ce qui concerne les exigences du code et les méthodes d'essai relatives aux produits répertoriés ULC et UL.
Fournir des orientations et un soutien afin que le laboratoire d'ingénierie dispose des outils, de l'équipement et du matériel nécessaires pour répondre aux exigences d'essais en cours et à venir.
Établir et soutenir les normes techniques élevées que l'on attend du leader de l'industrie.
Diriger l'identification, la définition et la mise en œuvre de nouveaux processus, politiques, pratiques, normes et outils afin d'améliorer l'efficacité, les capacités et les aptitudes du département d'ingénierie.
Signaler immédiatement à la direction générale toute déficience des systèmes, des installations, des machines, des équipements et/ou des outils.
Enregistrer et/ou signaler à la direction les dommages causés aux produits ou les cas de non-conformité, le cas échéant.
Se conformer aux politiques et procédures d'assurance de la qualité.
Participer et contribuer à l'efficacité de la production.
 Exigences et compétences :   

Bonne connaissance pratique des méthodologies et pratiques d'essai actuelles dans un environnement moderne de fabrication/de laboratoire
Plusieurs années d'expérience dans le domaine des essais de matériel et de logiciels, en utilisant une grande variété de technologies et d'équipements d'essai actuels dans un environnement de contrôle des processus en temps réel
Excellente connaissance des différents codes et normes qui régissent le secteur des alarmes incendie
Bonne connaissance pratique des procédures de sécurité et des précautions à prendre pour travailler avec des équipements électriques
Excellente maîtrise de l'anglais écrit et parlé, capacité à rédiger des rapports d'essai clairs, précis et complets
L'ingénieur d'essai doit être capable de travailler de manière indépendante avec un minimum de supervision, tout en étant capable de travailler dans un environnement d'équipe. Le titulaire doit faire preuve de compétences pour aider à définir les exigences du produit et identifier et éliminer les défis ou problèmes techniques susceptibles d'entraver l'approbation (inscription), le lancement et l'utilisation réussis des produits et systèmes de l'entreprise
Le candidat retenu doit être titulaire d'un diplôme en génie électrique et posséder plusieurs années d'expérience dans un rôle de test ou de vérification de systèmes
 Ce que Mircom offre : 

Un excellent environnement de travail
Un salaire compétitif
Assurance collective
Programme de REER de l'entreprise
Nous remercions tous les candidats de l'intérêt qu'ils portent à ce poste, mais nous ne communiquerons qu'avec les personnes retenues pour une entrevue.

Responsable de production
Fondé en 1991, le groupe d'entreprises Mircom est le plus grand concepteur, fabricant et distributeur indépendant de solutions intelligentes pour les bâtiments et la sécurité des personnes en Amérique du Nord. Notre portefeuille, qui touche des clients dans plus de 100 pays à travers le monde, comprend des systèmes de détection et d'alarme incendie, de communication et de sécurité, de notification de masse, d'appel infirmier, d'automatisation des bâtiments et de technologies intelligentes.
La mission de Mircom est de sauver des vies et de protéger les biens en fournissant une gamme de solutions novatrices et avancées qui sont évolutives pour répondre aux diverses demandes des utilisateurs, des petits bâtiments aux plus grands complexes. Notre engagement inébranlable envers la fabrication nord-américaine nous permet d'offrir la plus haute qualité et la meilleure valeur concurrentielle dans notre vaste gamme de produits et de solutions.

Horaires de travail:
7:00am to 3:30pm
Résumé: 
Nous sommes actuellement à la recherche d'un directeur de production avec souci du détail et motivé, capable de s'adapter à un environnement de travail stimulant et dynamique, et qui soit fier de son intégrité et de son excellence.
Le gestionnaire de production contribue au succès du groupe d'entreprises Mircom en dirigeant l'équipe de production afin de répondre aux besoins des clients et d'atteindre les normes relatives aux coûts, à l'efficacité de la ligne, aux déchets, à la sécurité et à la productivité.
Principales responsabilités:

Rôle de leadership et d'appropriation pour développer, mettre en œuvre et améliorer les méthodes d'assemblage dans un environnement de production allégée.
Collaborer avec des équipes interfonctionnelles pour mener des initiatives d'amélioration continue tout au long du processus de production.
Contrôler les calendriers de production et les adapter si nécessaire pour répondre à la demande des clients et respecter les délais de livraison.
Planifier et organiser les programmes de production pour les employés de la production en créant et en maintenant des instructions de travail et des ordres de fabrication.
Identifier et mettre en œuvre les possibilités de réduction des coûts par la conception des processus, des composants et des produits finis.
S'efforcer d'établir des normes d'efficacité et de travail et réaliser des études sur la durée des processus lorsque cela s'avère approprié et/ou nécessaire.
LDiriger et piloter le processus de NPI dans la fabrication en aidant le département de conception technique dans la conception électronique et les méthodes (assemblage SMT et à travers le trou, test et assemblage final, DFT et DFM) afin de fournir un produit de haute qualité tout en réduisant les déchets et en améliorant globalement l'efficacité et les délais d'exécution.
Prendre l'initiative dans la sélection et l'achat d'équipements de production et d'installations.
Diriger le processus relatif aux problèmes opérationnels affectant la production et les traiter de manière systématique et méthodique.
Fournir les données de fabrication nécessaires aux opérations.
Assurer la liaison avec les fournisseurs et le département R/D.
Embaucher, former et superviser le personnel.
Diriger et encadrer le personnel de production, en favorisant une culture de la responsabilité, du travail d'équipe et de l'apprentissage continu.
Mettre en œuvre et maintenir des indicateurs de performance clés (KPI) afin de mesurer et d'améliorer les performances de production.
Veiller au respect de la réglementation en matière de sécurité et promouvoir une culture de la santé et de la sécurité dans le secteur de la fabrication en formant, en intégrant la sensibilisation à la sécurité, en encourageant les communications concernant les problèmes de sécurité et en appliquant les protocoles de sécurité.

Exigences et compétences: 

Un diplôme en ingénierie ou en commerce est un atout.

Un diplôme d'études supérieures ou une équivalence sera pris en considération.
Capable de travailler de manière indépendante avec un minimum de supervision, tout en étant capable de bien fonctionner dans un environnement d'équipe.
Certifié Lean ou Six Sigma Green Belt, avec un minimum de 5 ans d'expérience dans un environnement de fabrication utilisant des méthodes Lean.
Excellentes compétences en matière d'organisation, de gestion du temps et de leadership
Bonne connaissance de la suite Microsoft Office (Excel, Word, autres)
Bilingue avec d'excellentes aptitudes à la communication (obligatoire)
Organisé et motivé pour travailler en équipe.
Ce que propose Mircom:

Un environnement de travail agréable avec des possibilités d'évolution de carrière
Un salaire compétitif
Assurance collective
Programme de REER de l'entreprise

Nous remercions tous les candidats de l'intérêt qu'ils portent à ce poste. Toutefois, seuls les candidats retenus pour un entretien seront contactés.

Account Manager – Fire Alarm System Sales
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.

Key Responsibilities:

Proactively seek out new business opportunities by conducting prospecting activities to perspective customers and networking to secure first appointments with existing building owners at the decision maker level.
Develop and maintain strong business partnerships with the purpose of gaining the client’s trust, meeting their objectives, and delivering value added solutions.
Educate the market and customers on fire service capabilities and identify opportunities to address customer needs with solutions and services.
Visit projects and job sites to review installation procedures and practices with contractors and analyze client needs, proposing innovative system solutions that exceed client expectations.
Prepare professional sales proposals, delivering exceptional sales presentations, and responding to tenders/bids as required using assigned company guidelines.
Timely follow up on all sales proposals to positively influence the decision-makers.
Convey a “Customer First” professional attitude when responding to customer concerns.
Prepare sales plans and forecasts that accurately represent your engagement in the local market.
Configure innovative solutions using Mircom products and services to competitively meet customer needs.
Read and interpret engineering drawings.
Manage and develop new and existing customer relationships.
Stay current in knowledge of product features (including competitor technology), legislation, and regulations
Requirements & Skills:

Self starter
Highly motivated
Aptitude for learning
Excellent interpersonal skills and effective at building relationships with a strong service orientation
Solid team player
Must be willing to travel for customer calls.
Advanced sales skills and ability to develop customer solutions.
Minimum 3+ years technical sales experience, including but not limited to fire & life safety industry.
Post-secondary education (sales or related)
Strong oral and written communication skills (English)
Proficient computer skills
Experience with preparing thorough quotes.
Experience dealing with Contractors, Engineers
Excellent presentation skills
Knowledge of fire alarm industry and/or technology, provincial fire code and building codes would be considered an asset.
Thorough knowledge of provincial building codes and regulations
Must possess a car and a valid driver’s licence.
What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary, + Commission & Car allowance
Group Insurance benefits
Company RRSP program
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Act.  Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Credit & Collections Representative

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.

Summary: 
Mircom is searching for an energetic, detail driven, customer focused Credit & Collections representative to join our team in Vaughan, ON., that will be responsible for the credit and collection activities in the Finance Department.
Key Responsibilities:

Performs credit and collection activities that include analyzing customers’ credit risk, conducting systematic and daily collection follow-ups.
Works with customers in assigned territories to receive payments. Resolves customer A/R differences to the satisfaction of both Mircom and our customers. Uses good business judgment in working with/through other internal departments to achieve results.
Facilitates customer payments by providing necessary documentation to customer.
Communicates effectively and appropriately handles customers (both internal and external) in a professional & courteous manner.
Resolves customer account differences by working with the appropriate internal teams. Works with Project Team, Service Team, Sales Team and Finance to ensure all deductions are accounted for and credits are issued as necessary.
Identifies and reconciles short payments, over payments and unauthorized deductions.
Completes tasks relating to collections, new accounts setup, existing accounts maintenance, credit review, Euler Hermes filing and claims review, etc.
Continous & ongoing evaluation of customers’ credit limits and risk assessment to determine the amount of credit line and payment terms to extend to customers.
Monitors/Releases orders pending assessment of credit limit, purchase amount & payment history.
Reviews customer orders and resolves credit hold issues.
Processes credit card payments.
Allocates cheque payments & resolves misallocated payments.
Resolves disputes on phone, email, and in-person.
Participates on process improvement projects as assigned.
Ensures compliance with all company policies.
Back up of team members on vacations or leaves.
Other duties as assigned by Management team.
Main focus/territory is Calgary, plus other territories within Canada
Requirements and Skills: 

Able to work from 10:00am to 6:30pm EST
2+ years experience in credit and collections.
Construction industry work experience is an advantage
Bachelor’s degree or equivalent combination of education and experience.
Experience in a high-volume environment is preferred.
Intermediate Computer and MS Office skills.
Excellent nterpersonal and communication skills.
Demonstrated ability to work at a fast pace with a high degree of accuracy.
Trustworthy and manages time properly. Uses good judgement when prioritizing work.
Team player is an absolute must.
Experience in Microsoft Dynamic AX is preferred.
 
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Technicien ou technicienne en alarme incendie
Montréal, Québec
Fondée en 1991, Mircom Group of Companies est le plus important concepteur, fabricant et distributeur en Amérique du Nord de solutions intelligentes pour les bâtiments et la sécurité des personnes.
La mission de Mircom est de sauver des vies et de protéger les biens en offrant une gamme de solutions novatrices, avant-gardistes et évolutives dans le but de répondre aux diverses demandes des utilisateurs, des petits bâtiments aux grands bâtiments plus complexes. Notre engagement inébranlable envers les fabricants nord-américains nous permet d’offrir la meilleure qualité et la valeur concurrentielle la plus élevée pour notre vaste gamme de produits et de solutions.
 
Principales responsabilités

Effectuer l’installation, la programmation, la vérification et l’inspection des systèmes d’alarme incendie, avoir accès aux systèmes de contrôle et d’interphone, ainsi qu’aux autres équipements de protection incendie;
Effectuer des inspections et assurer l’entretien des produits de Mircom et d’autres marques;
Remplir et envoyer les rapports d’inspection en temps opportun;
Fournir un soutien technique à la clientèle, au besoin;
Fournir une formation opérationnelle aux utilisateurs;
S’assurer que la clientèle et les utilisateurs ont une expérience de travail positive avec Mircom;
Lire et comprendre les plans d’ingénierie, les caractéristiques techniques, les schémas, les manuels d’installation et les manuels d’entretien.
Exigences et compétences  

Posséder de 3 à 5 ans d'expérience à titre de technicien ou technicienne de service au sein de l’industrie d'alarme incendie;
Être titulaire d’un diplôme en électronique ou l’équivalent d’un collège ou d’une université reconnu(e) ou posséder une compétence professionnelle documentée et éprouvée;
Être inscrit(e) auprès de l'Association canadienne d'alarme incendie (ACAI) ou posséder une qualification comparable;
Parler couramment le français et l’anglais;
Connaître les systèmes de Mircom, considéré comme un atout;
Avoir des compétences avec Microsoft Word et Excel, considéré comme un atout;
Avoir la capacité de soulever de l'équipement et des outils jusqu’à 70 lb (31 kg) et de monter sur des échelles et des échafauds;
Posséder un permis de conduire valide (classe G) et un bon dossier de conduite.
Rémunération

Rémunération selon l'expérience;
Assurance maladie collective;
Véhicule de l’entreprise avec allocation de dépenses pour le carburant et l’entretien du véhicule;
Cotisations de l’entreprise à un REER;
Mesures incitatives pour la formation.
 
Les candidats intéressés sont invités à envoyer leur curriculum vitae.
Nous souhaitons remercier tous les candidats de leur intérêt envers ce poste; cependant, seules les personnes sélectionnées pour une entrevue seront contactées. 

Test Technician 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Key Responsibilities:

Testing and repairing of electronic devices and assemblies.
Perform light soldering operations (surface mount repair, asset).
Maintain a high level of workmanship quality throughout the test and repair process.
Provide technical support for the production lines.
Provide leadership in the testing and troubleshooting of Mircom products through the appropriate use of a variety of test equipment such as oscilloscopes and test fixtures, etc.
Interact directly with production personnel and assist in training new employees on all aspects of testing and repair as required.
Working in a team environment to ensure smooth operations.
 
Requirements and Skills:

Post-secondary education in electronics.
2-5 years of practical work experience in the testing and repairing of electronic assemblies.
Proven ability to read and understand schematics.
Surface Mount soldering skills.
Basic MS Suite and computer literacy.
Ability to understand both written/ verbal instructions.
Strong written and oral communication skills.
Ability to work independently as well as in a diverse team.
Strong interpersonal skills.
Familiarity with Automated Test programs such as JTAG or Labview would be an asset.
Additional experience with the test and repair of Mircom, Secutron or Securiplex fire alarm systems would be desirable.
 
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
 
 
 
 
 
 

Service Technician - Edmonton, AB

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.

Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of CCTV, access control and intercom systems, along with other security equipment.
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
Requirements and Skills: 

3 - 5 years of experience as a Service Technician in the Security industry
Electronics diploma or equivalent from accredit college/university or documented and demonstrated trade qulification
Ability to communicate in English both verbally and in writing
ability to lift equipment and tools up to 50lbs and climb ladders
Possess a valid and clean motor vehicle license (Class G)
Kknowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 What Mircom Offers:

Compensation is commensurate with experience
Group Health Benefits
Company RRSP contributions
Company vehicle complete with fuel and automotive service expense account
Education incentives

For all interested applicants, please include a cover letter along with your resume. We would thank all applicants for their interest in this position however only those selected for an interview will be contacted.

Fire Sprinkler Fitter
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 
Summary:
The ideal candidate for this position will have relevant, working knowledge of NFPA Standards and OSHA regulations.

Key Responsibilities:
Job responsibilities include, but are not limited to:

Able to read and comprehend blueprints, specification and project schedules
Coordination and installation of overhead sprinkler systems, including steel and CPVC and steel piping, fire pumps, standpipes, hose systems, underground pipe including private service fire mains, hydrants, pits and underground control valves
Responsible for participating and attending weekly job site safety meetings
Accountable for ordering material, managing deliveries/backorders, ensuring changes in scope/discrepancies are resolved, monitor labor costs, responsible for tools, and coordinating equipment rental
Willing to travel to local job site locations
Be physically fit to perform the demanding work of the trade including maximum occasional lifting up to 50 pounds, frequent lifting up to 25 pounds. Standing and walking for the majority of the workday.
 Requirements and Skills: 

Technicians shall have 3-5 years of experience as a Service or Installation Technician within the Fire Sprinkler industry
NICET I / II certification or accumulated equivalent experience
Osha certification, apprentice certifications or other trade qualification would be an asset
Strong knowledge of industry codes (NFPA)
Excellent planning and organization skills
Must have valid driver’s license and pass a background check and drug test
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 50lbs and climb ladders and scaffolding
Competency in Microsoft Word and Excel is an asset


Compensation:

Compensation is commensurate with experience
Company vehicle complete with fuel and automotive service expense account
Education incentives

 What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.