Master Planner
Vaughan, ON


Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary: 
Mircom is seeking a highly skilled Master Planner to play a pivotal role in connecting demand (Sales/Customer Service) with supply (Production, Purchasing, and Warehousing) across our Canadian, U.S., and international operations. In this senior planning position, you will own the development and maintenance of the master plan that keeps our business running smoothly—ensuring every customer order is delivered on time, production teams have uninterrupted access to raw materials, and inventory and capacity are optimized to meet service expectations.
You will be recognized as the D365 MRP expert, leading SIOP and forecasting activities and turning Mircom’s commercial and operational strategies into clear, actionable production, purchasing, and transfer plans. This is a high-impact role where your planning expertise directly shapes performance, efficiency, and customer satisfaction across our global network. This is a full-time, in person position based out of our head office in Vaughan, ON.
Key Responsibilities:
Master Planning & SIOP

Develop, maintain, and execute the master production and material plan across all production facilities (e.g., Vaughan, Montreal) and distribution points.
Produce and maintain the base demand forecast and coordinate the SIOP process with Sales, Product Management, Operations, and Finance to arrive at an agreed demand and supply plan.
Translate the approved forecast into manufacturing plans, purchasing requirements, and transfer requirements for all facilities.
Balance demand vs. capacity and material availability, making trade‑off recommendations on delivery dates, inventory, and revenue.
Material Planning & Supply Assurance

Ensure continuity of raw material supply to all production facilities by monitoring demand, inventory, open POs, open MOs, and transfers.
Use D365 MRP to generate and review planned orders, and convert them into executable production, purchase, and transfer orders with the right priorities.
Identify and resolve BOM shortages (raw materials, boards, subassemblies, finished goods) and drive appropriate corrective actions with Purchasing and Production.
Approve orders within the manufacturing time fence and manage changes to sales orders and purchase orders that affect the master plan.
Inventory, KPI Management & Reporting

Own finished goods and key component inventory planning targets (e.g., minimum stock, safety stock) across locations, balancing working capital and service levels.
Monitor and report on key supply chain and planning KPIs, including:
Backorders and service levels
Shortages and constraint visibility
Forecast accuracy and bias
New product introduction readiness and end‑of‑life/obsolescence risk

Provide regular order planning, BOM shortage, and backorder reports that drive daily/weekly actions for Production, Purchasing, and Warehousing.
Systems, Data, and Process Improvement

Serve as the subject matter expert for D365 MRP configuration related to planning (e.g., item coverage settings, lead times, min/max, order policies).
Develop and maintain material planning tools and reports (primarily in D365 and Excel) that improve visibility and decision‑making.
Lead or support continuous improvement projects to:
Improve KPIs (backorders, on‑time delivery, inventory turns)
Enhance data integrity and master data quality
Streamline planning processes and standardize best‑practice procedures

Train MRP users in planning processes, system use, and data discipline.
Cross‑Functional Collaboration

Work closely with Production, Purchasing, Sales/Customer Service, Product Management, Engineering, Finance, and Executive leadership to ensure alignment between demand and supply.
Clearly communicate constraints, risks, and proposed recovery plans (e.g., part shortages, capacity limits, NPI impacts).
Negotiate and agree on realistic delivery dates and revenue plans based on the master plan and constraints.
Requirements and Skills: 

Bachelor’s degree in Supply Chain Management, Operations Management, Industrial Engineering, Business, or a related field.
APICS/ASCM certifications (CPIM, CSCP) or equivalent supply chain/planning designation preferred.
Additional training in SIOP/S&OP, demand planning, or advanced MRP/ERP systems is an asset.
5+ years of experience in master production scheduling, material planning, or supply chain planning in a manufacturing environment.
Strong knowledge of SIOP/S&OP processes and demand planning/forecasting best practices.
Proven ability to develop and execute master production and material plans across multiple plants and warehouses.
Hands-on expertise with MRP/ERP systems, preferably Microsoft D365, including configuration of item coverage, lead times, min/max, and order policies.
Advanced Excel skills and experience building planning reports, tools, and dashboards.
Solid understanding of BOM structures, manufacturing lead times, and end-to-end supply chain flows (raw materials to finished goods).
Demonstrated ability to balance demand, capacity, and material availability, making data-driven trade-off decisions on delivery, inventory, and revenue.
Experience managing and optimizing inventory targets (safety stock, min/max levels) while balancing working capital and service levels.
Strong analytical and quantitative skills with experience tracking and improving KPIs (e.g., backorders, service levels, forecast accuracy, inventory turns).
Proven ability to identify and resolve material shortages and constraints by working closely with Purchasing, Production, and Warehousing.
Experience with NPI (new product introduction) and end-of-life/obsolescence planning.
Strong data integrity mindset and experience improving master data quality.
Continuous improvement orientation, with experience leading or supporting process-improvement initiatives in planning or supply chain.
Excellent communication skills, able to clearly explain constraints, risks, and recovery plans to cross-functional stakeholders and leadership.
Strong collaboration and influencing skills, with a track record of cross-functional work with Sales, Operations, Finance, Engineering, and Product Management.
Ability to negotiate and agree realistic delivery dates and revenue plans based on capacity and material constraints.
High attention to detail, strong organizational skills, and ability to manage multiple priorities in a fast-paced environment.
Comfort training and coaching others on planning processes, MRP usage, and data discipline.
What Mircom Offers: 

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 

BAS Project Manager
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies. 
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are searching for an exceptional Project Manager who is experienced in managing Building Automation System (BAS) projects, with responsibilities including coordination with designers and operations managers to support engineering design and produce detailed shop and as-built drawings. Skilled in analyzing and improving work procedures and standards, while assisting in the development of commissioning processes. Proven ability to manage projects to ensure alignment with scope, budget, and scheduled completion dates. The role is situated out of our Head Office in Vaughan, ON.
Responsibilities:

Manage Building Automation System (BAS) projects, ensuring alignment with scope, budget, and scheduled completion dates.

Collaborate with designers, sales, and operations managers to support engineering design, and produce accurate shop drawings, submittals, and as-built documentation.

Review and interpret engineering specifications, building codes, and design drawings; ensure designs meet both customer and regulatory requirements.

Design control systems, including DDC controller sequences, control drawings, valve and damper sizing, and equipment schedules.

Prepare and submit engineering documentation in line with project specifications and internal standards; lead submittal approval processes.

Provide accurate quotations for small projects and change orders based on bidding documents, specifications, and historical performance data.

Offer technical support to field technicians and junior designers; assist in analyzing system requirements and developing solutions for new or existing applications.

Conduct job site surveys, review construction plans, and analyze sales sketches, take-offs, and estimates to inform project planning.

Lead field technicians, ensuring proper installation, troubleshooting, and commissioning of BAS equipment and systems.

Support the development of standard operating procedures, technical manuals, and commissioning guidelines in collaboration with the operations manager.

Review and update BAS software algorithms and graphical standards to ensure optimal system performance.

Gather and incorporate feedback from installation teams and project leads to improve project documentation and execution.

Assist sales teams by providing technical insight during bidding and estimating phases, ensuring alignment with codes and design intent.
Requirements and Skills: 

Bachelor’s degree in Mechanical, Electrical, or Control Systems Engineering, or equivalent field experience.

Minimum of 5 years of experience in Building Automation Systems, HVAC controls, or similar field.

Proven experience in project management within BAS or similar industries.

Solid understanding of HVAC system components, control sequences, and energy management strategies.

Strong working knowledge of building codes, industry standards, and engineering documentation.

Familiarity with BAS product lines and related technical manuals.

Experience in reading and interpreting engineering drawings, floor plans, and specifications.

Proficient in AutoCAD or similar design software; experience with BAS software platforms preferred.

Strong communication and collaboration across disciplines.

Detail-oriented with strong organizational skills.

Clean Driver's Abstract
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

Test/Repair Technician 
Vaughan, ON
(afternoon shift 4:20pm till 12:20am)
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Join a skilled team where you'll test, troubleshoot, and repair electronic assemblies using industry-grade equipment while maintaining top-tier workmanship quality. If you have 2–5 years of hands-on electronics experience, surface mount soldering skills, and the ability to read schematics, this is the role for you! This is a full time, afternoon shift role based out from our head office in Vaughan, ON.
Key Responsibilities:

Test and repair of electronic devices and assemblies.
Perform light soldering operations (surface mount repair, asset).
Maintain a high level of workmanship quality throughout the test and repair process.
Provide technical support for the production lines.
Provide leadership in the testing and troubleshooting of Mircom products through the appropriate use of a variety of test equipment such as oscilloscopes and test fixtures, etc.
Interact directly with production personnel and assist in training new employees on all aspects of testing and repair as required.
Working in a team environment to ensure smooth operations.
Requirements and Skills:

Post-secondary education in electronics.
2-5 years of practical work experience in the testing and repairing of electronic assemblies.
Proven ability to read and understand schematics.
Surface Mount soldering skills.
Basic MS Suite and computer literacy.
Ability to understand both written/ verbal instructions.
Strong written and oral communication skills.
Ability to work independently as well as in a diverse team.
Strong interpersonal skills.
Familiarity with Automated Test programs such as JTAG or Labview would be an asset.
Additional experience with the test and repair of Mircom, Secutron or Securiplex fire alarm systems would be desirable.
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

 

Senior Certified Fire Alarm Technician
Montreal, QC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Summary:
The Senior Service Technician is a key member of the Mircom service team and is responsible for performing advanced‑level Verification, inspections, installations, programming, troubleshooting, and servicing of fire alarm systems, access control systems, intercom systems, and related life safety equipment. This role requires strong technical expertise, the ability to interpret complex technical documentation, and a commitment to delivering exceptional customer service. The Senior Technician works with both Mircom and non‑Mircom systems, provides operational training to end‑users, and ensures compliance with all relevant codes and standards. The position also includes leadership responsibilities such as mentoring junior technicians, sharing best practices, and supporting overall team development. This is a full time role based out of our branch in Pointe Claire, QC.
 Key Responsibilities:

Perform Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems.
Perform inspections and service on Mircom and non-Mircom product.
Complete and return inspection reports in a timely manner.
Provide technical support and operational training to customers  and end-users as needed.
Provide operational training to end-users.
Ensure our customers and end-users have a positive experience working with Mircom.
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals.
Mentor and guide junior technicians; share best practices.
Support team development and contribute to continuous improvement initiatives.
 Requirements and Skills: 

Technicians shall have 5 to 10 years of experience as a Service Technician within the Fire Alarm industry
Minimum 8 years of experience as a Service Technician in the fire alarm industry with a deep knowledge of CNB2015,2020 (Quebec), ULC 537 ULC 536
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (License 5)
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset

What Mircom offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Code. Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 
 

Team Lead, Warehouse
Pointe Claire, QC

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Warehouse Team Lead will organize inventory, analyze incoming shipment information and supervise all related warehouse activities. The candidate will look after incoming parts for QC Inspection, will provide documentation of all shipments, look after the preventive maintenance of all equipment, instruments & machines. Additionally the candidate will be responsible for Health & Safety management. This role is a full time, permanent role located in Pointe Claire, QC and the candidate will be working in our Pointe Claire facility.
Key Responsibilities:

Lead the Pointe Claire warehouse team (5 warehouse associates) to ensure all product sales orders are accurately picked and packed in a timely fashion.
Maintain inventory by identifying, labeling, and placing materials and supplies in stock.
Record the location of inventory to ensure accurate tracking.
Ensure all materials are placed into the correct shelf locations.
Ensure warehouse shelves and materials are neatly organized.
Document all incoming shipments by recording units received.
Report any damage or discrepancies to the Warehouse Manager.
Perform complete inspections of all incoming shipments.
Ensure all company policies, standard operating procedures, and health and safety guidelines are followed by the warehouse team.
Document product shipment by recording units shipped.
Ensure packing slips are generated for billing purposes.
Create shipping labels and documents for product orders to the correct locations.
Receive POs and company transfer paperwork.
Responsible for safety management at the warehouse.
Ensure all health and safety guidelines are strictly adhered to.
Maintain material-handling equipment by completing pre-use inspections.
Ensure equipment is in good working condition and report any issues promptly.
Identify, pull, pack, crate, load, and secure products for shipment.
Ensure all preparations are done efficiently and accurately to meet deadlines.
Ensure the warehouse is kept neat and tidy.
Maintain a clean and organized work environment to promote safety and efficiency.
Ensure work is performed in compliance with ISO9001 Quality Standards & Compliance Procedures.
Requirements & Skills:

Completion of secondary high school diploma or equivalent.
Proven 1 to 3 years experience in a warehouse lead or supervisory role.
Strong organizational and inventory management skills.
Ability to analyze shipment information and document accurately.
Knowledge of safety management practices in a warehouse setting.
Proficient in maintaining and inspecting material-handling equipment.
Excellent time management and deadline-oriented approach.
Ability to lift and move heavy objects as required.
Strong data entry skills and attention to detail.
Process improvement mindset with the ability to implement effective solutions.
Excellent communication and interpersonal skills.
Ability to work well under pressure and in a fast-paced environment.
Proficient in using inventory management software and other related systems.
Requires frequent standing and walking.
Verbal and written proficiency in English and French
What Mircom Offers:

Competitive salary
Opportunities for professional development and career advancement.
A dynamic and supportive work environment.
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Ontario Human Rights Act. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 

Team Lead, Final Assembly 
(afternoon shift from 4:00pm till 12:30am)
Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary: 
Mircom is searching for a qualified Team Lead, for final assembly who will be responsible for overseeing and coordinating production staff to ensure all finished products meet established quality standards for the afternoon shift. This role will monitor quality across all manufactured products and perform inspections, tests, and sampling of materials, parts, and products to identify defects or deviations from specifications. This is a full time, in person role based out of head office in Vaughan, ON.
Key Responsibilities:

Read and interpret technical drawings and specifications to guide production activities.
Monitor operations to ensure they meet established production and quality standards.
Oversee the quality of incoming and outgoing products, ensuring compliance with specifications.
Recommend and implement adjustments to assembly or production processes to improve quality and efficiency.
Identify and remove products and materials that fail to meet required specifications.
Ensure employees complete tasks safely, efficiently, and within required timeframes.
Collaborate closely with supervisors and managers to resolve issues and optimize workflow.
Support and coach employees in reaching performance and production goals.
Track material, tools, and inventory needs to support uninterrupted production.
Oversee final assembly and packaging to ensure products meet quality and presentation standards.
Requirements and Skills: 

High school diploma or equivalent required; additional technical or trade training in manufacturing, quality, or engineering is an asset.
5 to 10 years of production assembly experience, preferrably in electronics.
Proven experience in a manufacturing, production, or quality control environment (supervisory experience an asset).
Strong ability to read and interpret technical drawings, blueprints, and specifications.
Solid understanding of production processes, quality standards, and inspection methods.
Experience monitoring operations and implementing process adjustments to improve quality and efficiency.
Strong attention to detail with the ability to identify defects and non-conformances.
Knowledge of basic safety regulations and best practices; commitment to safe work procedures.
Demonstrated leadership skills with the ability to support, guide, and motivate employees.
Strong communication and interpersonal skills; able to collaborate effectively with supervisors, managers, and team members.
Good organizational skills, including tracking materials, tools, and inventory.
Problem-solving and decision-making skills, with the ability to act quickly and effectively when issues arise.
Basic computer skills for completing reports, documenting inspections, and tracking inventory.
What Mircom Offers: 

A great working environment  
Competitive salary 
Group insurance benefits 
Company RRSP program 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 
 

Service Coordinator
Edmonton, AB
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary: 
Mircom is seeking a driven and detail-oriented Service Coordinator for our Edmonton office with proven experience in handling all types of service and construction related activities. We are searching for an individual with high level customer service, organizational, problem solving & time management skills. The Service Coordinator will report to the Service Manager and work closely with various other departments, coordinators, partners & clients. This role is a full time role, based out of our Edmonton Branch.
Key Responsibilities:

Manage a dynamic technician schedule.
Work as a team with other coordinators to efficiently manage the daily work of approximately 25 technicians.
Create & process various internal documents with a high level of accuracy.
Monitor inventory and coordination of parts, tools/equipment & other assets to help set our field staff up for success.
Accurately perform internal inventory adjustments.
Monitor consumable stock levels and place restock orders as necessary.
Assist with reviewing documents for billing issues, hours, variances, etc.
Review in a timely manner all technician work orders, ensuring speedy delivery of client quotations, invoicing and further work where required.
Aid with inquiries from various internal departments.
Manage digital assets in an organized, efficient manner.
Answer phone calls typically related to service requests, requests for quotations, reports, invoicing issues etc.
Check, organize and respond to email requests from clients, internal and partners/subcontractors.
Liaise between client, vendors, field staff & internal staff.
Light purchasing where required, ordering parts for field work.
Work with Service Manager to resolve higher level client issues, last minute changes to schedule and warranty issues.

Requirements and Skills: 

College Diploma or university degree preferred.
3 or more years coordination experience preferred.
Experience in the Fire Protection industry would be considered an asset.
Strong computer/administrative skills (Microsoft Office – Excel, Word, etc.).
Superior customer service skills.
Strong interpersonal skills and team player.
Ability to meet tight deadlines.
Strong communication skills, written and verbal.
Strong organizational skills.
What Mircom Offers: 

A great working environment  
Competitive salary 
Group insurance benefits 
Company RRSP program 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 
 

Director of Quality & Continuous Improvement

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.

Summary:
Mircom is seeking an experienced and dynamic Director of Quality & Continuous Improvement to lead and oversee all aspects of quality across the organization, including product design and development, manufacturing and testing, supply chain, sales, service, and corporate processes. Reporting directly to the President & CEO, this senior leadership role carries an enterprise-wide mandate to ensure that our products and services meet the highest quality standards and regulatory requirements. The ideal candidate will have extensive experience in quality management, deep expertise in ISO standards and continuous improvement methodologies, and a strategic mindset to drive the company's quality objectives forward while fostering a culture of excellence throughout the organization.
Key Responsibilities:
Organizational Quality Leadership

Develop and implement a comprehensive quality management strategy that covers all facets of the organization, including product design, development, manufacturing, testing, sales, service, and corporate functions, with an unwavering emphasis on safety.
Maintain and continuously strengthen ISO 9001 compliance and maturity toward world-class quality standards, ensuring that quality practices align with organizational growth and Mircom's mission to deliver best-in-class solutions
Own and continuously mature the Quality Management System (QMS) across all departments to ensure a consistent, rigorous, and holistic approach to quality assurance.
Integrate Six Sigma, Lean, and other continuous improvement methodologies to systematically reduce defects and enhance overall product quality.
Support process improvement and automation initiatives to reduce variabilities and enhance manufacturing processes, anchored to key performance indicators including Cost of Poor Quality, Scrap Rate, First Pass Yield, Return Material Authorization rate, and Customer Satisfaction scores.
Leadership

Lead and manage the quality team, providing expert guidance on quality tools and techniques, mentorship, support, and training to ensure high performance and professional development.
Prepare and present clear, data-driven quality reports to the President & CEO and senior management, highlighting key performance indicators, quality improvement initiatives, and recommendations.
Manage and strengthen cross-functional relationships with stakeholders across product management, product development, operations and sales; serve as the voice of quality at the senior leadership level.
Challenge the status quo, negotiate quality objectives, and communicate progress toward continuous improvement goals with transparency and confidence.
Establish a framework for resolving quality-related problems quickly and efficiently, ensuring that root causes are rigorously addressed and preventive actions are systematically implemented.
Use data analytics to monitor key quality metrics, identify trends, and drive evidence-based continuous improvement initiatives.
People Development

Mentor and support team members to foster a culture of quality, accountability, and continuous improvement.
Develop and deliver comprehensive training programs to enhance team skills and knowledge in quality management, defect data analysis, root cause and corrective action (RCCA), and continuous improvement methodologies.
Invest in ongoing training programs for cross-functional staff to ensure adherence to quality standards and foster a sustained culture of continuous improvement.
Compliance

Ensure rigorous adherence to regulatory requirements and industry standards through comprehensive auditing processes, with a strong focus on ISO compliance.
Plan, execute, and oversee internal and external audits to assess compliance with quality standards and identify areas for improvement.
Develop and implement inspection and audit strategies to ensure comprehensive, systematic coverage of all manufacturing processes and quality management systems.
Address audit findings and implement structured corrective actions to resolve issues and prevent recurrence.
Implement robust risk management processes to identify and mitigate potential challenges in quality assurance, safety, and compliance efforts across the organization.
Continuous Improvement

Identify and execute continuous improvement, quality, and sustainability initiatives to enhance product quality and operational efficiency across all functions.
Analyze quality data and metrics to identify trends, root causes, and areas for improvement.
Implement corrective and preventive actions (CAPA) to address quality concerns and prevent recurrence.
Collaborate with product development and engineering teams to integrate quality into the design and development process from concept through launch, and participate in design reviews to ensure new products meet regulatory, customer, and Mircom quality standards
Supplier and Customer Relations

Develop and maintain strategic relationships with customers and suppliers to ensure that products and services consistently meet and exceed expectations and regulatory requirements.
Develop and manage supplier quality programs to ensure consistent material quality and component standards that support manufacturing excellence.
Ensure that customer quality concerns and feedback are addressed promptly and effectively.
Implement customer feedback loops to continually improve the quality of products and services.
Innovation and Technology Adoption

Stay abreast of emerging technologies relevant to the life safety and intelligent building systems industry, and evaluate their potential impact on quality management and product development.
Foster a culture of innovation by encouraging cross-functional collaboration between quality, product development, supply chain, manufacturing, field applications, and sales teams.
Requirements and Skills: 

Bachelor's degree in Engineering, Manufacturing, Quality Management, or a related field; advanced degree (MBA, M.Eng., or M.Sc.) strongly preferred.
Minimum of 10–15 years of experience in quality management within a manufacturing environment, with at least 5 years in a senior leadership role.
Excellent leadership and team management skills, with the ability to motivate, mentor, and guide a diverse, high-performing team.
Proven experience developing and implementing quality management systems and processes across an entire organization, including product design, manufacturing, and corporate functions.
Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively across all departments and at the executive level.
Proficiency in quality management software and statistical analysis tools (e.g., Minitab, JMP, or equivalent).
Deep knowledge of ISO 9001:2015; proven experience managing certification, compliance, and audit programs.
Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
Demonstrated proficiency in Measurement System Evaluation (MSE), Design of Experiments (DoE), Failure Modes & Effects Analysis (FMEA), and predictive statistics.
Certification in Quality Management (e.g., Six Sigma, ASQ) is highly desirable.
Experience in a regulated, safety-critical industry (e.g., life safety, fire & security systems, building automation, electronics, aerospace, or medical devices) is a strong asset.
Professional accreditation in Quality Management or Quality Engineering is preferred.
What Mircom Offers: 

A great working environment  
Competitive salary 
Group insurance benefits 
Company RRSP program 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 
 

PCB Assembler
  (afternoon shift 3:20pm-11:20pm)
Pointe Claire, QC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Reporting to the PCB Team Leader and Supervisor, the Post Wave and Visual Inspection Operator/Assembler is responsible for visual inspection, hand soldering, lead trimming, and working with various hand tools to produce high-quality PCB assemblies. This role plays a key part in ensuring product quality and customer satisfaction This is a full time permanent role, afternoon shift, based in our Pointe Claire,QC facility.
Key Responsibilites:

Inspect solder joints, part polarity, and component placement.
Repair post-wave soldered boards and components.
Trim component leads on electronic boards.
Hand solder components onto boards as per work instructions.
Use torque drivers to install parts during final assembly.
Ensure all jobs are properly labeled, with correct quantities and required documentation.
Maintain and clean soldering and de-soldering equipment.
Keep immediate work area in clean and orderly condition.
Advise Supervisor or Lead Hand of any abnormal conditions.
Offer suggestions for continual improvement.
Ensure work is performed in compliance with ISO9001 Quality Standards & Compliance Procedures.
Requirements & Skills:


Completion of a High School Diploma or Vocational Equivalent.
Minimum 2 years of experience in a Manufacturing environment is preferred.
Basic understanding of IPC specifications related to PCB and assembly manufacturing.
Knowledge of IPC-J-STD-001 and IPC-A-610 standards is an asset.
Proficient in using magnifying lamps/scopes.
Must have strong interpersonal and verbal/written English communication skills.
High attention to detail and accuracy.
Must be reliable and punctual.
Strong ability to identify component markings and polarity.
Skilled in the use of soldering irons.
Competent in using hand tools such as torque drivers and screwdrivers.
Ability to lift 25-50 Ibs.
Comply with health and safety regulations.
Adhere to company and departmental policies and procedures.
Protect company and customer confidentiality.
Foster positive working relationships within a team environment.
Perform other duties as assigned.
Ability to work efficiently and effectively under pressure with simultaneous deadlines.
Ability/willingness to learn on the job new skills trough training.
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary

Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 

Fire Alarm Technician
NY/NJ, USA
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Reporting to the Area Sales Manager, the Fire Alarm Technician, will play a crucial role in providing technical support to our Dealers and ESDs in the NY-NJ territory, with the ability to extend support beyond as required. The successful candidate must be able to accommodate a flexible schedule. Join our dynamic team and contribute to the success of our fire protection solutions. The successful candidate must reside in central Jersey area or in one of the 5 Boroughs of New York City.  Apply now to be part of an innovative company at the forefront of the industry.
Key Responsibilities:

Occassionally perform Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Program to effectively navigate fire protection systems with our end users.
Conduct testing and evaluation of new products to ensure compliance with industry standards and regulations
Conduct technical Lunch & Learn sessions to educate and inform clients on our products and services
Provide technical support to customers as needed
Provide operational training to end-users
Extend our service offerings to better meet customer needs
Collaborate with Engineering and Applications department to ensure seamless integration of technical solutions and effective communication with clients
Address inquiries and resolve technical issues, while providing quality customer care
Maintain accurate and organized documentation for all technical activities, including testing, verification, inspection and client interactions
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
Requirements and Skills: 

Possess a NICET Level 2 certification is an asset, or 3 to 5 years of fire alarm experience is preferred
Completion of high school and/or trade school
Proficient in Programming experience
Proficient in Microsoft Office (PowerPoint, Excel and Word)
Thorough understanding of the high-rise market, including its unique challenges and code requirements
Excellent communication skills (written and verbal)
Superb in planning, organization, and multi-tasking skills
Customer-service oriented and a team-player
Accurate and detail-oriented with the ability to gather & monitor information, assess & solve problems.
Other duties incidental to those described herein.  
Ability to travel and overnight stays as required
Residence in central New Jersey or any of the 5 boroughs in NYC is preferred
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and 401K program.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

Warehouse Supervisor-Niagara Falls, NY
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are seeking a detail-oriented Warehouse Supervisor to lead and support a small Pick & Pack team, ensuring all orders are accurately pulled, packed, and shipped while maintaining high quality standards. This role involves managing inventory accuracy, overseeing cycle counts, coordinating shipments, and ensuring timely order fulfillment. The candidate will also be responsible for a mix of administrative and hands-on warehouse duties.
Note: Candidates must reside in the Western New York area, as this position is based out of our Niagara Falls, NY warehouse.
Key Responsibilites:

Data entry-receive, track and allocate material into inventory or other warehouse locations
Inspect inbound shipments for damage and/or missing material
Pick, pack, label and verify material for outbound shipments
Answer phone calls, emails and respond in timely manner in regard to shipments, carrier pricing, transfers and sales team
Use online portals for data entry/courier shipping labels/Bill of Ladings (Ups-worldship, Fedex, other LTL carriers.)
Sort incoming RMA’s and work with RMA dept to create invoices/send to Head Office
Communicate discrepancies to appropriate locations, departments
Ensure work environment is clean, empty trash cans, replace trash liner, sweep work areas, and bathrooms, refill soap, paper towels in restrooms
Assist with receiving, packaging and shipping
Perform and oversee cycle count, report on overstock, shortages, damaged or missing goods
Perform timely report claims/damaged or missing material
Oversee time keeping of employees
Report any Health & Safety issues
Operate power-jack/pallet jack/scale/dock plate used in daily movement of stock
Requirements & Skills:

Completion of secondary high school diploma or equivalent
Knowledge of Microsoft Office applications, such as Word, Excel and PowerPoint
5+ years of experience in a supervisory role in any manufacturing or distribution industry.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with others.
Strong problem-solving skills and the ability to make sound decisions under pressure.
Attention to detail and a commitment to maintaining high standards of quality and accuracy
Stand for long periods of time.
Some heavy lifting 50-75 pounds
At times must reach, kneel, bend to store or pull items for orders
Reside in the Western NY area
What Mircom Offers:

Competitive salary
Opportunities for professional development and career advancement.
A dynamic and supportive work environment.
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

Warehouse Associate
Pointe Claire, QC

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies. 
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Under the supervision of the Warehouse Supervisor, the Warehouse Associate will be responsible for the storage, movement, receiving, preserving and staging of materials, while providing the highest quality of service to all customers. The Warehouse Associate will also be responsible for the day-to-day monitoring of physical security in the warehouse, reporting of all security-related issues to management and any other warehouse functions that may be assigned. This is a full time permanent role based out of our Vaughan, ON facility.

Responsibilities:

Print/Read picking slips from the system.
Follow procedures on RF picking slips or verbal instructions regarding duties to be performed.
Pick, prepare and move customer orders and related material to checking stage for shipping process.
Use an RF scanner to perform a cycle count daily and report any discrepancies to the Supervisor.
Package shipments securely on pallets, label and provide transportation documents, load trucks.
Receive and store all finished goods from final assembly or delivery carriers in a timely manner using the RF scanner system.
Ensure the accuracy of shipments; confirm the quantity and part number(s) are accurate.
Sort out material by POs and process QC orders.
Receive materials in the system and stamp paperwork with date and signature.
Assist Supervisor with highlighting, collecting, and filing paperwork.
Operate warehouse mobile equipment including forklifts.
Sort pallets and perform inventory checks.
Perform safety checks and preventive maintenance; update logs when machinery is used.
Maintain a clean and organized work area at all times while adhering to all health and safety policies/procedures.
Ensure work is performed in compliance with ISO 9001 quality standards and company procedures.
Perform any other related duties as required by the Supervisor.

 Requirements and Skills: 

Completion of a High School Diploma or Vocational Equivalent
Three years’ of experience as a warehouse associate is an asset.
Forklift Safety Training Certificate required.
Comfortable working in a computer based work environment including Microsoft Office.
Ability to lift up to 75Ibs frequently.
Work requires walking, sitting, standing, bending/crouching, reaching, climbing ladders.
Able to be detail oriented following precise instructions when processing orders.
Knowledgeable of all shipping/receiving procedures applicable in Canada, USA and Internationally.
Experience using RF scanners preferred.
Must be able to read, understand and follow instructions/picking slips.
Excellent interpersonal and communication (verbal & written English) skills.
Familiar with touch screen data entering and scanning.
Familiarity with ISO standards is an asset.
Forklift experience an asset.

 What Mircom offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Assembler & Packer
Vaughan, ON

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Mircom is searching for a qualified Assembler and Packer to join our team. This position is responsible for performing any combination of following tasks to assemble electronic components, subassemblies, products, or systems: Reads work orders, follows production drawings and sample assemblies, or receives verbal instructions regarding duties to be performed. This is a full time permanent role based out of our head office in Vaughan, ON.
Key Responsibilities:

Reads work orders, follows production drawings and sample assemblies, or receives verbal instructions regarding duties to be performed.
Positions and aligns parts in specified relationship to each other in jig, fixture, or other holding device.
Crimps, stakes, screws, bolts, rivets, welds, solders, cements, press fits, or perform similar operations to join or secure parts in place, using hand tools, power tools, machines, and equipment.
Mounts assembled components, such as transformers, resistors, transistors, capacitors, integrated circuits, and sockets, on printed circuit boards or chassis panel.
Connects component lead wires to printed circuit or routes and connects wires between individual component leads and other components, connectors, terminals, and contact points, using soldering, welding, marettes, or related bonding procedures and equipment.
Installs finished assemblies or subassemblies in cases and cabinets.
Assembles and attaches hardware, such as caps, clamps, knobs, locks, screws, wires and switches, to assemblies.
Performs intermediate assembly tasks, such as conformal coating, silk screening, masking, cutting traces, labeling assemblies.
Tends machines that press, shape, or engrave component parts.
Adjusts or trims materials from components to achieve specified electrical or dimensional characteristics.
Performs on-line go-not-go testing and  inspection, using magnifying devices and Automatic Optical Inspection(AOI), measuring instruments, and electronic test equipment, to ensure parts and assemblies meet production specifications and standards.
May perform assembly, soldering or inspections under microscope or other magnifying device.
Perform loading of PCB’s in trolley, packing of panels and enclosures, stocking on skids/trolleys and delivering to Raw Material or Finish Goods stock.
 Requirements and Skills: 

Must be detail oriented, precise and fast learner.
Must be able to read, understand and follow instructions/drawing.
Education:

Completion of a High School Diploma or Vocational Equivalent.
Electronic devices assemblers that solder might require accreditation or certification.
Knowledge:

Three years’ experience of electronic assembly an asset.
Knowledge of electronic components and electronic assembly an asset.
Familiar with touch screen data entering and scanning.
Familiar with ISO and IPC standards an asse.t
Skills & Abilities:

Ability to work cohesively with employees and managers as part of a team.
Good interpersonal and communication (verbal & written English) skills.
Ability to focus attention on details and a high level of accuracy skills.
Reliable.
Ability to work efficiently and effectively under pressure with simultaneous deadlines.
Ability to maintain confidential information in a professional manner.
Ability/willingness to learn on the job new skills through training.
Physical Effort:

Lifting

50lbs plus – occasional (up to 30%), where over 50lbs lifting must be done by two people.
20 to 50lbs – frequently (10% to 100%)
1 to 20lbs – most frequently (50% to 100%)
Walking

100% of the job requires walking.
Standing

Up to 100%
Bending/Crouching

Up to 50%
Reaching

Above shoulder height – up to 50%
At shoulder height – up to 100%
Below shoulder height – up to 100%
Climbing

20% - there is a second floor mezzanine that requires stair climbing to reach.  Ladders/rolling stairs are also located around the plant and are used to reach overstock locations.
Sitting

Up to 80%
Working Conditions


Exposed to heat and cold in the warehouse.
Exposed to fumes and other odors from operations.


 What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program

 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Code. Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.
 

 Técnico en Presupuestos
Capital Federal, Buenos Aires Argentina

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies. 
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Fire Alarm Systems Estimator will be responsible for estimating Fire Alarm System material and labour for projects which the Project Management Office (PMO) manage, regionally and/or nationally within Canada; this includes reviewing Consulting Engineers design drawings, Material take-off (either manually and/or using Procore), Bill of Material (BOM) creation, Labour (hours/cost) estimations for system Test and Inspection and Verification, Quote creation in AX. The Estimator will be required to review plans and confer with Sales Managers and Project Managers, if required, to provide a BOM and Quote for a complete and functional Fire Alarm system which meets the project specifications.​ The role is a full time permanent role based out of our office in Capital Federal, Buenos Aries Argentina.

Responsibilities:

Work closely with Sales Managers and Project Managers to have a full understanding of the projects needs and requirements.
Review and understand Consulting Engineer drawings and designs for the Fire Alarm System.
Perform take-offs of design drawings, manually and/or by using Procore software, to provide accurate quantities of materials, and labour hours required for each project.
Employ problem-solving strategies and find solutions to product design issues.
Successfully meet deadlines for project quote submittals.
Ensure proper documentation of all work, organize, and maintain quotes and all supporting documents in a digital file database on the PMO SharePoint site for each project.
Provide assistance to the Project Manager in the interpretation and implementation of specifications and requirements.
Ensure work is performed in compliance with ISO 9001 quality standards and compliance procedures.

 Requirements and Skills: 

Post-secondary College Graduate in design or a related electronic Industry field is required.
Minimum 2 years of Life Safety Systems sales or technical experience.
Strong understanding of the Life Safety industry codes and standards.
Proven analytical skills and the ability to identify customer needs and the ability to effectively communicate them required.
Able to read and interpret engineering drawings and specifications.
Strong presentation, oratory, and written skills.
Demonstrated ability to finish multiple projects on time and scale.
Computer literate, including effective working knowledge of MS Word, Excel, PowerPoint, e-mail, Adobe Products and Dynamics AX ERP.
Ability to follow through and complete overlapping projects.
High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.
Excellent organization and project management skills, including the ability to multitask in a fast-paced product development environment.
Able to work with minimal supervision.
Analytical and creative thinker.
Team player.
Must be fluent in English.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
 Disclaimer:
 Our company does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other web-site job postings. Any resume or other information received from a supplier not approved in advance by our Company to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

Certified Fire Alarm Technician-Ottawa(ON)

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Summary:
Mircom is searching for talented and certified Fire Alarm Technicians to join our teams in Ottawa, ON. If you are an experienced Fire Alarm Technician with great customer service skills, we have an exciting and rewarding opportunity for you.
 Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
Ensure work is performed in compliance with ISO 9001 quality standards and company procedures
 Requirements and Skills: 

Technicians shall have 3-5 years of experience within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 What Mircom offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 

Junior Fire Alarm Technician
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Summary:
Ready to start your career as a Certified Fire Alarm Technican?
Mircom Group of companies is seeking Junior Fire Alarm Technicians for all our branches across Canada who have completed all CFAA courses and have written the CFAA exam. This is an entry-level field role ideal for someone ready to build practical experience in inspection, testing, service, and installation support of fire alarm and life safety systems under supervison.
Key Responsibilities:

Assist senior technicians with inspection, testing, and maintenance of Mircom fire alarm systems.
Support troubleshooting of system faults (devices, panels, NAC circuits, signaling issues, etc.).
Perform basic device verification (smoke/heat detectors, pull stations, horns/strobes, relays, modules).
Help complete service reports, inspection forms, and deficiency documentation.
Maintain tools, test equipment, and inventory of common parts.
Communicate professionally with customers, site contacts, and team members.
Follow company safety procedures and site-specific requirements at all times.
Support installation activities as needed (device replacements, labeling, minor wiring tasks, cleanup). 
 Requirements and Skills: 

All CFAA courses completed
CFAA exam written (proof required; certification status to be confirmed when available).
Ability to read basic drawings, device lists, and service documentation.
Comfortable using hand tools and test equipment; willingness to learn panel programming basics.
Ability to work at heights (ladders/lifts) and lift up to 50 lbs.
Strong attention to detail and professionalism on customer sites.
0–2 years related experience (fire alarm, electrical, low voltage, security, or building systems).
Electrical/ELT program, apprenticeship exposure, or related technical diploma.
Knowledge of common manufacturers (e.g., Mircom, Edwards/EST, Simplex, Notifier, Siemens).
Safety tickets (e.g., WHMIS, Working at Heights, Confined Space, First Aid).
Valid driver’s license.
What Mircom Offers:

Compensation is commensurate with experience
Group Health Benefits
Training and mentorship toward full field competency
Opportunities for advancement within fire alarm and life safety
Company RRSP contributions
Education incentives
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 

Inside Sales Support Representative
Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Our Service department is currently looking for a qualified Inside Sales Support Representative for our Vaughan, ON office who is committed to the highest level of customer satisfaction. 
Key Responsibilities:

Provide quotations on Deficiencies, System Upgrades, Moves, Adds & Changes for customers with technical accuracy and within company pricing guidelines.
Create sales orders and ensure all orders are entered efficiently and on a timely basis.
Manage and develop new and existing customer relationships.
Review customer status and credit limits.
Ensure customer information matches POs and quotes provided.
Enter orders accurately and on a timely basis.
Collaborate and coordinate with Warehouse for part orders and ensure that equipment is picked and sorted and ready for pick up.
Stay current in knowledge of life safety product features (including competitor technology), legislation, and regulations.
Attend trade shows, seminars and meetings that relate to the sales and marketing of the products/services.
Assist Sales Representative in generating and managing leads with a focus on sales and assigned customer accounts.
Assist Sales Representative with expediting sales orders, projects, and requests.
General office administration duties.
Schedule onsite meetings for Sales Representative.
Provide product and technical information to customers.
 Requirements and Skills:

1 to 3 years of similar working and industry experience preferred; experience in the fire alarm, security or electrical industry is considered an asset 
Post-secondary education
Strong computer skills (Microsoft Office - Excel, Word, Power Point) would be an asset.
Microsoft Dynamics D365 considered an asset.
Excellent organizational skills.
Ability to work well under pressure and meet tight deadlines.
Strong customer service skills.
Strong communication and interpersonal skills.
Strong organizational skills.
Ability to deal with confidential information with a high degree of professionalism.
 What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Act.  Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Centre of Excellence - Technical Support & Training Representative
Montreal, QC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies. 
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions. This is a full time permanent role based out of our facility in Pointe Claire, QC.
Summary:
We are seeking a technically skilled and customer-focused individual to provide support for our fire safety and security product lines. In this role, you will troubleshoot installation and production issues, assist with resolving technical and engineering challenges, and support the sales and installation teams to ensure product effectiveness. You will respond to customer inquiries via phone, email, and web, log support cases using Microsoft Dynamics AX, and escalate unresolved issues as needed. Additionally, you will simulate field issues in a lab environment, document findings, and deliver technical training to help customers effectively use our fire alarm and communication products.

Responsibilities:

Provide technical support for fire safety equipment and security products.
Provide troubleshooting support for installations and production.
Help resolve technical and engineering related issues that impact sales, installation, or utilization of fire safety and security products.
Identify and help resolve product quality issues through escalation process.
Simulate field problems in the technical support lab and document the results.
Respond to phone, email, and web-based inquiries on Mircom's fire protection and security products.
Log incoming inquiries and their resolution via Microsoft Dynamics AX.
Escalate issues to respective departments that cannot be addressed directly by the team.
Provide training and assistance to customers to learn how to use various fire alarm and communication products and accessories.

 Requirements and Skills: 

Diploma or degree in Electronics, Electrical Engineering, Fire Protection Engineering, or a related technical field.
1–3 years of technical support or field service experience, preferably in the fire safety, security, or building systems industry.
Experience with fire alarm systems, communication products, or security systems is highly desirable.
Strong troubleshooting and diagnostic skills for electronic and electromechanical systems.
Familiarity with installation practices for fire alarm and security systems.
Working knowledge of fire alarm codes and standards (e.g., NFPA, ULC, CSA) is an asset.
Proficiency in using lab equipment for simulations and technical validation.
Ability to use CRM systems such as Microsoft Dynamics AX to log and track support cases.
Excellent verbal and written communication skills to handle customer inquiries and deliver training.
Ability to translate complex technical concepts into clear, customer-friendly language.
Strong customer service orientation with the ability to manage multiple support cases and prioritize tasks effectively.
Self-motivated and capable of working independently or as part of a team.
Must be Fluent in French.

What Mircom offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Quebec Human Rights Code.  In compliance with the Accessibility and Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Service Coordinator
Maple Ridge, BC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary: 
Mircom is seeking a driven and detail-oriented Service Coordinator with proven experience in handling all service and construction related activities. The Service Coordinator will report to the Manager and work closely with the service and sales team. With that, from time to time, they will assist with light Warehouse duties as needed. This is an in person, full-time, permanent role based out of our office in Maple Ridge, BC.
Key Responsibilities:

Create purchase orders for various Service department requirements (i.e., vendors, subcontractors, equipment, tech requirements).
Create service call work orders and schedule technicians.
Manage reception duties such as greeting visitors, handling incoming phone calls, office administration support and other time sensitive requests.
Manage inventory and coordination of parts equipment and tooling for upcoming PMA and Construction projects.
Preform parts transfers from various warehouse locations.
Monitor vender assets.
Monitor tech assets and distribution.
Monitor consumable stock levels, and place restock orders as necessary.
Create work orders for vendor service.
Assist with reviewing documents for billing issues, hours, variances etc.
Create and review open work orders for resolving back logged issues-PMA and Construction.
Review documentation for work order variances in invoicing.
Review documentation for PO variances in invoicing.
Aid with inquiries from AR, AP, clients, sales.
Document job folder and filing to virtual shared drives.
Aid with credit request from Service and Construction.
Inventory all tech assets and maintain equipment calibration schedules. 
Assist with some light Warehouse duties if needed.
Requirements and Skills: 

Minimum 3+ years’ office administration experience.
Experience in the industry would be considered an asset.
Post-secondary education (technical diploma or degree).
Strong computer skills (Microsoft Office - Excel, Word, etc.).
Microsoft Dynamics 365 is considered an asset.
Superior customer service skills.
Strong interpersonal skills and  team player.
Ability to meet tight deadlines.
Strongcommunication skills, written and verbal.
Strong organizational skills.
Ability to lift up to 50 lbs.
Maintain a clean and safe environment.
Ability to deal with confidential information with high degree of professionalism.
What Mircom Offers:

A great working environment with opportunities for advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Canadian Human Rights Code.  In compliance with the Accessibility & Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

 Production Supervisor - GTA
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions. 
Summary:
The Production Supervisor is responsible for overseeing all aspects of the manufacturing department within an ISO 9001–certified environment. This individual will lead and develop a high-performing team while driving continuous improvement in manufacturing methods, processes, and performance metrics. The role requires close collaboration with Safety, Quality, Manufacturing & Test Engineering, Demand Planning, Procurement, Order Fulfillment, and other Manufacturing departments to ensure operational excellence. The ideal candidate will have a strong background in Lean Manufacturing and a proven ability to optimize efficiency, cost, and quality through disciplined process improvement and effective leadership. As the company continues to grow, the Supervisor will play a key role in scaling production capabilities, enhancing cross-functional alignment, and supporting strategic business objectives. This is a full time permanent role based out of our Head Office in Vaughan, ON.

Key Responsibilities:

Lead and take ownership of developing, implementing, and improving manufacturing and assembly methods within a Lean Manufacturing environment.
Collaborate with cross-functional teams (Engineering, Quality, Supply Chain, Order Fulfillment, and other Manufacturing departments) to drive continuous improvement initiatives across all production areas.
Plan, organize, and monitor production schedules to ensure on-time delivery and alignment with customer requirements.
Create and maintain work instructions, manufacturing orders, and process documentation to support consistent production execution.
Establish and maintain labour standards, support time studies, and monitor productivity metrics to enhance performance.
Support New Product Introduction (NPI) by collaborating with Engineering on electronic and mechanical design for final assembly (DFT/DFM considerations).
Apply structured problem-solving methods to resolve production issues and sustain process improvements.
Act as a liaison between engineering, manufacturing engineering, order fulfillment, and corporate headquarters to ensure alignment on priorities and deliverables.
Lead, coach, and mentor production staff, fostering a culture of accountability, teamwork, and continuous learning.
Ensure compliance with ISO 9001 standards, company policies, and health and safety regulations, while promoting a strong culture of safety and quality awareness.
Skills and Qualifications: 

Bachelor’s degree in Manufacturing, Industrial, or Mechanical Engineering, or a related field; equivalent experience will also be considered.
5+ years of experience in an electronic manufacturing or production leadership role within a Lean Manufacturing environment.
Strong knowledge and application of Lean Manufacturing principles (e.g., 5S, Kaizen, Kanban, JIT).
Proven experience in process improvement, production planning, and workflow optimization.
Demonstrated ability to support New Product Introduction (NPI), including collaboration with Engineering on DFM/DFT considerations.
Skilled in creating and maintaining manufacturing documentation such as work instructions, process flows, and BOMs.
Experience conducting time studies, setting labor standards, and tracking productivity metrics.
Proficient in root cause analysis and structured problem-solving tools (e.g., 5 Whys, Fishbone, 8D).
Strong interpersonal and communication skills, with experience collaborating across Engineering, Quality, Supply Chain, and Order Fulfillment teams.
Demonstrated leadership ability to coach, mentor, and develop high-performing production teams.
Knowledge of ISO 9001 standards and commitment to maintaining a culture of safety, quality, and compliance.
Proficiency with ERP/MRP systems and manufacturing software.
Lean Six Sigma certification (Green Belt or higher) is an asset.
 

What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.