Application Software Developer
(User Interface & Database Designer for Fire Alarm Configuration Utility)
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Mircom designs, develops, and integrates highly sophisticated intelligent building system related command, control, and communications systems for the industrial, commercial, and residential markets. Our designs transform large amounts of complex data into useful information that is clearly and intuitively presented on our panels, enabling emergency response or facility maintenance staff to make informed decisions in real-time. 
Software developers work in teams solving real problems brought to us by our customers. We design solutions end-to-end from the whiteboard to the white-box. Our multi-talented integrated teams of electrical, mechanical, software, and application engineers design hardware, layout PCBs, operating systems, drivers, and application level software to support Mircom’s network connected systems. 

Primarily you will be coding, building and testing software. We hold daily scrums and weekly team meetings to help keep us on track.  On occasion you will be involved in customer support and or presenting demos to internal teams and new customer prospects.
Mirom products are very flexible and usually require setup and configuration by the end user for application specific requirements prior to commissioning.  We are looking to have talented windows application software developers and programmers join our exceptional R&D team to help enhance our configuration utilities.
This job is a perfect opportunity for intermediate or senior developers that haven't been challenged appropriately in their existing careers to date. More than ten thousand customers worldwide will benefit from your contribution. Configurator software developers work both with software and hardware interacting with our QA and application teams in both on-site labs and while supporting client projects in the field remotely.
In this job, not only will you be developing the solution, but you will also be able to develop your skills in project management, product marketing, sales support, customer support and much more – think of the excitement of a start-up with the support of a seasoned team behind you.  This is a role that requires exceptional development skills as well as communication skills.  You will often find yourself working with clients in pressure packed situations to deliver solutions in real-time.
Key Responsibilities:

Work with the product design team to document and implement requirements
End to End systems verification testing
Configure, design and maintain existing application including bug fixes and feature enhancements
Prioritize work activities and meet delivery schedule
Design, develop and test solutions using C, C++, Multi-Threaded, Shell Scripting.
Conduct peer reviews of the Design and Source Code (C, C++, and Shell Scripts).
Support System Testing, Acceptance (UAT) Testing and Production changes. Debugging and Troubleshooting production issues.
Responsible for Development/Enhancement, bug fixing as well as Production Support
Attend daily and weekly team meetings to ensure that project goals are met
On occasion will be involved in customer support and/or presenting demos to internal teams and new customer prospects
Requirements and Skills: 

3+ years of experience
Degree in software engineering, electrical engineering, computer science or related field
Candidates with technical certification or diplomas in related programs with existing application portfolio for demonstration available will be considered. Current project demonstrations or work sample submittals are encouraged.
Microsoft Visual C++, MFC
Visual C# and the .Net framework
Wibu/CodeMeter Security and Encryption
MSAccess and SQLServer Database configuration, design, and maintenance
Windows 10
Knowledge of IP, Telephony, and Serial communication standards is important.
 
The job will entail working with a product design team to specify the front-end layouts, application interfaces, and overall application architecture to provide technically sophisticated solutions for our products in the high-rise residential, industrial, and commercial fire, communication, and security markets.  In depth study of peripheral device protocols and the design of interfaces to program and control devices is critical.  .
Refer to the following links to learn more about the project and our product:
FlexNet Product Page:  https://mircom.com/product-listing/fire-alarm-detection/01-network-fire-alarm/flex-net/  
FlexNet Configurator Download Page:  https://mircom.com/technical-support/documents-firmware-software-downloads/flex-net-downloads/

What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 
Interested applicants please forward a copy of your cover letter and resume to the HR Department.  Applicants are encouraged to submit any project documentation research papers, web links or other relevant documents that showcase their past work. Please share this job to people whom you think would be interested in a great career in a leading technology firm. 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

SMT Machine Operator
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Shift Time:
Monday to Friday  8:00 AM - 4:30 PM
Summary:
Under the supervision of the Manager, this position is responsible for the safe, accurate assembly, insertion of electronic components and other related assembly in a timely fashion, with the help of complex machinery.
Key Responsibilities:

Set-up, run and troubleshoot Auto-insertion and SMT machines with minimum down time and minimum supervision
Perform quality inspection with the aid of Automatic Optical Inspection (AOI), Golden Sample or Bills of Material (BOM) and log it on the First Off template of the Manufacturing Order (MO)
Perform safety checks and preventative maintenance as required
Maintain PCB stock accurately, ensuring cleanliness and good organization
Visually inspect all boards after processing on the machines
Manage and track stock accurately by utilizing Integrated Materials Management Software
Work in a safe and organized manner
 
Skills and Qualifications: 
Education:

Completion of a High School Diploma or Vocational Equivalent
Machine operator certification an asset
Knowledge:

Three years’ experience using Auto-insertion and SMT machinery
Ability to read work orders, follow production drawings, sample assemblies, and understand verbal instructions
Experience with current IPC class 2 standard for proper insertion, placement and reflow of components
Knowledge of appropriate materials, methods, and the tools required in various assembly processes
Knowledge of electronic components and electronic assembly is an asset
Knowledge of set-ups, programming and adjustments an asset
Soldering experience an asset
 
Skills & Abilities:

Ability to work independently as well as in a team
Good interpersonal and communication (verbal & written English) skills
Must be detail-oriented, highly accurate and able to meet tight deadlines
Ability to lift heavy objects (up to 50 pounds), crouch, bend, walk and stand for long periods
Ability to perform mathematical functions (addition, subtraction, multiplication, division)
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 
All candidates are asked to submit their resume.
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

Area Sales Manager – Montreal
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are looking for a talented Area Sales Manager to assign and direct all of the sales activities in support of commercial and residential customers throughout Quebec. You will manage some direct accounts and lead the local sales team staff to achieve our growth targets. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement
Key Responsibilities:

Direct all operational aspects including sales and administration.
Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts, financial objectives and business plans
Meet goals and metrics
Manage budget and allocate funds appropriately
Bring out the best of branch’s personnel by providing training, coaching, development and motivation
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Share knowledge with other regions and headquarters on effective practices, competitive intelligence, business opportunities and needs
Collaborate with the local service team and management to ensure projects are successful.
Address customer and employee satisfaction issues promptly.
Adhere to high ethical standards, and comply with all regulations/applicable laws
Network to improve the presence and reputation of the branch and company
Stay abreast of competing markets and provide reports on market movement and penetration
Requirements and Skills: 

Proven sales management experience
Sufficient knowledge of modern management techniques and best practices
Ability to meet sales targets and operational goals
Familiarity with building systems (fire control and security)
Excellent organizational skills
Results driven and customer focused
Leadership and human resources management skills
Preference will be given to candidates who have experience in the construction industry
 
What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
All candidates are asked to submit their resume to Human Resources.
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
 

Account Manager – Fire Alarm System Sales
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Highly successful and poised for continued growth both in the domestic market and internationally, we are searching for a qualified account manager with a proven sales record and a general understanding of fire alarm, security and telephone access systems. 
The successful candidate will be highly motivated and resourceful with an aptitude for learning and keeping pace with ever advancing technology.
Key Responsibilities:

Visit projects and job sites to review installation procedures and practices with contractors
Develop sales opportunities with existing customers
Configure innovative solutions using Mircom products and services to competitively meet customer needs
Cold call end users, electrical contractors, consulting engineers, building owners and property management companies to present Mircom’s products and services and solicit new business
Read and interpret engineering drawings
Requirements and Skills: 

Post-secondary education in a related field
Minimum 3+ years technical sales experience
Strong oral and written communication skills (English & French)
Experience with preparing thorough quotes
Knowledge of fire alarm industry and/or technology, provincial fire code and building codes would be considered an asset.
A valid driver’s licence is required.
 
What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
All candidates are asked to submit their resume to Human Resources.
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
 

 
Project Manager - Maple Ridge, BC

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Project Manager will be responsible for managing fire alarm installation projects in commercial, educational, healthcare and industrial facilities, positively representing the company in all client and architect/engineer interactions. The PM oversees and communicates project progression from inception to completion including design, permits, material delivery, labour schedules, and field installation. 
Key Responsibilities:

Maintain project plan to keep project schedule on track
Develop a comprehensive project plan to meet schedules and budgets
Coordinate and communicate the exchange of information amongst team and with clients
Conduct Work in Progress meetings
Ensure AHJ requirements and departmental procedures are followed
Coordinate technical assistance required for installations
Manage purchases and shipments of equipment to site
Coordinate, quote & track change orders
Occasional completion of on-site technical work as deemed
Requirements and Skills

Bachelor’s degree in a technical, business or related field
Strong knowledge of Alberta Building Code, CAN/ULC-S524 and CAN/ULC-S537 required
5+ years fire protection, construction, alarm/detection, or related project management experience
Highly organized, detail-oriented, proactive and able to multi-task
Leadership skills – able to establish direction, align people, motivate and inspire
Understand and follow all published codes, standards, and unique project specifications
Excellent communication skills, oral and written
Excellent analytical, problem solving, time management and decision making skills
Must be a team player with a strong work ethic
Willingness to work a flexible schedule
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program


Interested applicants please forward a copy of your resume to Human Resources.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 

Raw Materials Clerk - Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Under the supervision and direction of the Raw Materials Lead Hand, the Raw Materials Clerk will be responsible for the storage, movement, and staging of materials, while consistently supplying the Production lines with parts and components.
 
Key Responsibilities:

Pick and collect proper quantities of raw materials from the warehouse shelves as per Raw Material Lead Hand’s instructions  
Pass raw materials/components to the appropriate production line supervisor
Receive raw material inventory and “put-away” at appropriate shelves and other storage locations in the warehouse
Ensure the accuracy of shipments; confirm the quantity and part number(s) are accurate.
Receive materials in the system and stamp paperwork with date and signature.
Assist Lead Hand/Supervisor with highlighting, collecting, and filing paperwork
Sort pallets and perform inventory checks
Perform safety checks and preventive maintenance; update logs when machinery is used
Maintain a clean and organized work area at all times while adhering to all health and safety policies/procedures
Perform any other related duties as required by the Supervisor
Requirements and Skills: 

Completion of a High School Diploma or Vocational Equivalent
Comfortable working in a computer based work environment including Microsoft Office
Ability to lift up to 25-30 Ibs
Work requires walking, sitting, standing, bending/crouching, reaching, climbing ladders
Able to be detail oriented following precise instructions when processing orders
Experience using RF scanners preferred
Must be able to read, understand and follow instructions/picking slips
Excellent interpersonal and communication (verbal & written English) skills
Familiar with touch screen data entering and scanning
Three years’ of experience as a warehouse attendant is an asset
Familiarity with ISO standards is an asset
Forklift experience an asset
 
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
Interested applicants please forward a copy of your cover letter and resume to HR.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
 

 
Electronics Assembler
(Afternoon shift)


Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Under the supervision of the Manager, the successful candidate is responsible for performing any combination of following tasks to assemble electronic components, subassemblies, products, or systems: Reads work orders, follows production drawings and sample assemblies, or receives verbal instructions regarding duties to be performed.
Key Responsibilities:

Perform loading of PCB’s in trolley, packing of panels and enclosures, stocking on skids/trolleys and delivering to Raw Material or Finish Goods stock
Assemble PCB boards with components as per set-up sheets
Inspect PCB’s after assembly
Positions and aligns parts in specified relationship to each other in jig, fixture, or other holding device
Crimps, stakes, screws, bolts, rivets, welds, solders, cements, press fits, or perform similar operations to join or secure parts in place, using hand tools, power tools, machines, and equipment
Mounts assembled components, such as transformers, resistors, transistors, capacitors, integrated circuits, and sockets, on printed circuit boards or chassis panel
Connects component lead wires to printed circuit or routes and connects wires between individual component leads and other components, connectors, terminals, and contact points, using soldering, welding, marettes, or related bonding procedures and equipment
Installs finished assemblies or subassemblies in cases and cabinets
Assembles and attaches hardware, such as caps, clamps, knobs, locks, screws, wires and switches, to assemblies
Performs intermediate assembly tasks, such as conformal coating, silk screening, masking, cutting traces, labeling assemblies
Tends machines that press, shape, or engrave component parts
Adjusts or trims materials from components to achieve specified electrical or dimensional characteristics
Performs on-line go-not-go testing and inspection, using magnifying devices and Automatic Optical Inspection(AOI), measuring instruments, and electronic test equipment, to ensure parts and assemblies meet production specifications and standards
May perform assembly, soldering or inspections under microscope or other magnifying device
Keep immediate work area in clean and orderly condition
Advise Supervisor or Lead Hand of any abnormal conditions
Offer suggestions for continual improvement
Requirements and Skills

Completion of a High School Diploma or Vocational Equivalent
Minimum 2 years of experience in a Manufacturing environment is preferred
Knowledge of electronic components and assembly of systems is an asset
Must be able to read, understand and follow instructions/drawing.
Electronic devices assemblers that solder might require accreditation or certification
Familiar with ISO and IPC standards an asset
Ability to work cohesively with employees and managers as part of a team
Good interpersonal and communication (verbal & written English) skills
Ability to focus attention on details and a high level of accuracy skills
Ability to lift 25-50 Ibs
Ability to work efficiently and effectively under pressure with simultaneous deadlines
Ability to maintain confidential information in a professional manner
Ability/willingness to learn on the job new skills trough training
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary

Interested applicants please forward a copy of your resume to Human Resources.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

Customer Service Representative
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies. 
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Customer Service Representative will interact with Mircom’s customers to address inquiries regarding products and services, while maintaining the highest level of customer satisfaction.
Responsibilities:

Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
Efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.
Provide quality service and support in a variety of areas including, but not limited to: billing, placing print orders, and basic technical support.
Use automated information systems to analyze the customer’s situation.
Maintain a balance between company policy and customer benefit in decision making. Handle issues in the best interest of both the customer and the company.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
Provide customer quote and billing material when required.
Compile and generate reports as they relate to customer service.
Provide information to customers in response to inquiries about products and services, and assist individuals interested in opening accounts.
Receive, review and process orders via phone, email, mail and fax.
Receive, document and resolve customer complaints.
Answer questions about warranties or terms of sale.
Act as the company gate keeper and voice of the customer.
Work with the Customer Care Manager to ensure proper customer service is being delivered.
Provide customer assistance with Stock checks and product support.
Review and release orders from Logistics queue when required.
Participate in ongoing product and customer service training.
Any other related duties as determined by management.
Requirements and Skills: 

2+ years of experience in a customer service or help desk capacity.
Post-secondary education preferred.
Experience in the fire protection, communications and/or security industry would be an asset.
Highly developed sense of integrity and commitment to customer satisfaction.
Demonstrated passion for excellence with respect to treating and caring for customers.
Ability to communicate clearly and professionally, both verbally and in writing.
Ability to handle complaints and the occasional difficult customer.
Has a pleasant, patient and friendly attitude.
Strong decision making and analytical abilities.
Strong detail orientation and communication/listening skills.
Willingness to work a flexible schedule and occasional overtime when needed.
Possess a strong work ethic and team player mentality.
Accountability to customers, team members and internal staff.
Excellent communication skills, oral and written.
Excellent organizational, problem solving and time management skills.
Microsoft Dynamics AX experience an asset.
Ability to multi-task.
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

Fire Alarm Technician
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 
Requirements and Skills:

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have NICET Certification or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (G License)
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 
What Mircom Offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
Employment is contingent upon successful completion of a background investigation.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
 
 

Supply Chain Analyst (3-4 month contract)
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Reporting to Director of Supply Chain, the Supply Chain Analyst is responsible for assisting the team in various areas such as demand planning, sourcing & procurmeent, and logistics. 
The candidate is an energetic and passionate customer and supply chain focused change agent with advanced skills in Excel and ERP system.
Responsibilites & Duties:

Supporting supply chain initiative on special project on Material Planning, MRP, report automation, valuation of forecast and simulation of process
Optimizing data collection, tabulation and provide report analysis
Data clean-up, update configuration set-up, test and validate MRP output
AX data clean up and maintenance
Assist buyers in areas where they need assistance
Expedite parts to bring in on time to fulfill production, sales order, and projects requirements
Assist resolving AP & receiving related issues
Shipping and transportation costs optimization
HS code and duty cost cut
Other supply chain related duties may be required as need based
Skills Experience & Qualifications:

Post-secondary College or University
Computer Science or engineering education is an asset
Less than 1 year experience
Excellent interpersonal skills and communication skills.
Analytical skills and critical thinking
Excellent skills in Microsoft, Excel (V-Lookups, Pivot Tables, Queries, and formulas)
Additional Notes:

Teamwork spirit
Good verbal and written English
Eager to learn and help
Willing to grow a career in a supply chain field

What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program




We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.
 

Service Coordinator 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Mircom is seeking a driven and detail-oriented Service Coordinator with proven experience in handling all service and construction related activities. The Service Coordinator will report to the Regional Service Manager and work closely with the service and sales team. 
Key Responsibilities:

Create purchase orders for various service department requirements (i.e., vendors, subcontractors, equipment, tech requirements)
Create service call work orders and schedule technicians.
Inventory and coordination of parts equipment and tooling for upcoming PMA and Construction projects.
Perform parts transfers from various warehouse locations.
Monitor vendor assets. 
Monitor technician assets and distribution.
Monitor consumable stock levels, and place restock orders as necessary.
Create work orders for vendor service. 
Assist with reviewing documents for billing issues, hours, variances etc.
Create and review open work orders for resolving back logged issues-PMA and Construction.
Review documentation for work order variances in invoicing.
Review documentation for PO variances in invoicing.
Aid with inquiries from AR, AP, clients, and sales.
Document job folder and filing to virtual shared drives.
Aid with credit requests from Service and Construction.
Inventory all technician assets and maintain equipment calibration schedules. 
Requirements and Skills:

Minimum 3+ years’ office administration experience
Experience in the industry would be considered an asset
Post-secondary education (technical diploma or degree)
Strong computer skills (Microsoft Office - Excel, Word, etc.) are preferred
Strong customer service skills
Ability to meet tight deadlines
Strong communication and interpersonal skills
Strong organizational skills
Ability to deal with confidential information with high degree of professionalism
 What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group insurance benefits
Company RRSP program
All candidates are asked to submit their resume to Human Resources.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

Fire Alarm Technician – Montreal, QC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Key Responsibilities: 

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
Requirements and Skills:  

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Fluent in English and French (verbal and written).
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (Class G)
  
Compensation:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
All interested applicants are asked to submit their resume.  
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

   Fire Alarm Technician

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 
Requirements and Skills: 

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (G License)
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 
Compensation:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
All interested applicants are asked to submit their resume.  
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

Fire Alarm Designer
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 
Summary:
The successful candidate will design and estimate new construction and estimate repairs for existing systems.
 
Key Responsibilities:

Perform fire alarm system engineering design and produce engineering shop drawings
Provide technical support to project manager, field technicians and CAD operators by analyzing customer’s needs, engineer’s specifications and floor plan
Develop solutions to new or existing system applications
Review job construction plans, specifications, survey information, sales sketches, estimates, take off sheets and ensure design work is under budget
Review submittals with sales and delivery teams and lead team to obtain hardware submittal approval
Provide technical assistance to the sales team in the analysis and interpretation of job documents and code requirements during the bidding and estimating phase

Skills and Qualifications: 

2 years of experience with fire alarm installation and new construction and retrofits of multifamily and/or all types of commercial projects.
2 years of experience with fire alarm design using AutoCAD
Experience with a variety of system types and manufacturers
Ability to read and interpret architectural, electrical and mechanical drawings
Proficiency in MS Office
FASA / BASA License, Nicet I / II or accumulated experience
Electrical background with strong knowledge of industry codes (NFPA, FFPC & NEC)
Strong written and verbal communication skills
Excellent planning and organization skills
Must have valid driver’s license and pass background check and drug test
 
 What Mircom Offers:

A great working environment with opportunities for advancement
Competitive salary
Group Benefits Program
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
 

Director, National Service
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Director, National Service will manage all aspects of field service support for life safety products in Canada. With service offices located in British Columbia, Alberta, Ontario and Quebec, the Director, National Service will be responsible for the Service P&L, planning, supporting & directing service activities to improve service excellence as well as customer satisfaction. You will also be developing and executing service strategies which support the growth of the overall service business. You will lead a team of service technicians which support the complete fire, security, access control and building automations systems portfolio. You will report directly to the President & CEO and designated senior management and interface (collaborate and team) with all functions of the organization.

Key Responsibilities:
Leadership:

Lead, develop and coach the Service Team.
Recruit and lead a team of regional and local service managers and field service technicians
Manage the service business with the goal of growing the overall construction and PMA service.
Drive performance by setting clear goals for team members and evaluate performance.
Encourage open communication, foster teamwork amongst team and cross-divisional colleagues.
Ensure technicians receive proper Health and Safety training along with product technical training.
Develop, coordinate and execute training plans and staff development to support servicing of installed base and new product and technology release.
Responsibilies:

Strive to ensure that the highest level of service and customer satisfaction is maintained and that customers are fully aware of other products and services offered by Mircom Engineered Systems.
Work with customers and technicians to resolve problems with direct responsibility over the service team.
Maintain and implement standard operating procedures as established by Mircom.
Drive business process improvements including software and technology utilization for efficiency and higher productivity.
Responsible for acquiring knowledge in new and existing Mircom products and staying informed of regulations and related codes as well as ensuring that the service technicians are kept up to date.
Develop strategies to promote range of service products and ensure service and sales teams are fully aware of service product offerings.
Identify and develop best practices across the entire team to drive service productivity.
Actively participate in service process and comply with all ISO and other regulatory requirements.
Maintain and focus on increasing dollar value and profitability in the service business to meet financial objectives, ensure the budgeted service revenue and margin is achieved.
Develop strategies that improve the customer experience, business revenues, internal productivity, and operational efficiency. Promote the value proposition in specific sales opportunities.
Deliver metrics and processes to improve quality and the customer experience. Ensure quality of Service - Continuous monitoring and development of service KPI’s (including Net-Promoter-Score, Customer satisfaction index, Mean-time-to-repair, Tech efficiency and utilization and Contract coverage rate).
Create service budgets, forecasting and controlling annual service revenue and expenditure.
Analyze service profitability per product offering, geographical offices and technology divisions taking into consideration spare parts, loan stock, tooling, warranty repairs, etc.
Ensure optimization of spare parts ordering, shipment, installation and after sales service which coordinate between sales, logistics, customers and application specialists and manage costs for the Service Team and ensure efficient use of company assets in the area including parts inventories, accounts receivable, technician vehicles and operating expenses.
Establish technician territories to ensure maximum productivity and provide the best possible response times to customer service requests.
Meet and communicate with sales and training teams to exchange information, review problems and coordinate customer service efforts.
Requirements and Skills:

Preferably based out of our Vaughan office or a Mircom office located in Canada.
Being bilingual is an asset.
10+ years of documented experience in a service industry.
5+ years of documented management experience.
Degree in business, service management or related.
Decisive, proactive and measured risk taker.
Customer-focus and proven customer service management skills.
Strong leadership skills with extensive experience in people management including recruitment, performance appraisals and staff development.
Highly developed interpersonal, communication, negotiation, analytical and problem-solving skills.
Strong financial and budget management and strategic planning skills.
Knowledge and experience in asset management systems and practices.
Understanding and experience with field management solutions, customer care management and dispatch is an asset.
Exceptional customer service orientation and communication skills.
Ability to work under pressure and ambiguity with accuracy, clear and focused problem solving and decision-making skills, enabling quick and accurate resolution of issues.
Strong business acumen, ERP/CRM experience and excellent computer skills including Microsoft Office 365.
Understanding of key technologies and market requirements.
Excellent written and oral communication, interpersonal skills, planning and the ability to monitor activities according to priorities.
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program

Interested applicants please forward a copy of your cover letter and resume to the HR Department.  Applicants are encouraged to submit any project documentation research papers, web links or other relevant documents that showcase their past work. Please share this job to people whom you think would be interested in a great career in a leading technology firm. 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 

Inventory Cycle Counter

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Summary:
Reporting to the Senior Manager of Production, the Inventory Cycle Counter will be responsible for monitoring and maintaining accurate recordkeeping of inventory through the use of Mircom’s internal ERP system.  The Inventory Cycle Counter will count and track inventory while providing assist with assistance with investigating issues with inbound and outbound product.  The ideal candidate is self-motivated and passionate about delivering operational excellence in a fast paced work environment.  This role works closely with the Logistics Manager and Production Managers, offering lots of exposure to learn and absorb new procedures and business practices.  All candidates must have prior experience working in a warehouse environment, counting inventory while using an RF scanner.  Occasionally the successful candidate will also be required to operate a forklift to retrieve and prepare inventory for counting. Attention to detail is a must in order to succeed.
Key Responsibilities:

Performs inventory cycle counts on a daily basis, accurately and on time
Enter data into ERP system to track inventory quantities issued and transferred between warehouse and production floor
Make daily inventory adjustments and record them in the ERP system with input from the Senior Manager of Production
Perform regular reconciliation counts to be done regularly in the warehouse
Create and maintain reports utilizing Microsoft Office and existing ERP software systems
Maintain excellent communications with production management on issues relating to Work In Process (WIP)
Investigates vendor and inventory related issues for both inbound and outbound processes
Troubleshoot inventory count discrepancies with production floor supervisors and quality control inspectors
Prepare and participate in other physical inventory and warehouse tasks/functions
Requirements and Skills: 

High School Diploma is required.  Post-Secondary College Graduate or equivalent is a plus
2-3 years experience working in a warehouse environment, counting inventory, performing cycle counts while using a RF scanner is preferred
Experience working with electronic components (ie: resistors, diodes, pcb boards) is required
Intermediate Microsoft Office skills is required
Ability to learn Microsoft AX (ERP system) is required
A Forklift License is required
Strong oral and written communication skills (English) is required
Must be able to sit, stand and walk for long periods of time
Must be able to lift and carry up to 30 Ibs
Must be able to comprehend and follow all procedures and safety protocols
Must be detailed oriented
Advanced Microsoft Office skills is a plus
 What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 
Interested applicants please forward a copy of your cover letter and resume to Human Resources.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

Inside Sales Support
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are currently looking for a qualified Inside Sales Support  for our branch office who is committed to the highest level of customer satisfaction.
Key Responsibilities

Provide quotations for customers with technical accuracy and within Company pricing guidelines
Manage and develop new and existing customer relationships
Stay current in knowledge of life safety product features (including competitor technology), legislation, and regulations
Attend trade shows, seminars and meetings that relate to the sales and marketing of the products/services
Provide quotations to customers.
Assist System/PMA Sales Representative with expediting sales orders, projects and requests.
General office administration duties.
Provide product and technical information
Requirements and Skills: 

Experience in the fire alarm, security or electrical industry would be an asset.
Strong computer skills (Microsoft Office - Excel, Word, Power Point) would be an asset.
Excellent organizational skills
Ability to work well under pressure and meet tight deadlines
Strong customer service skills
Strong communication and interpersonal skills
Strong organizational skills
Ability to deal with confidential information with a high degree of professionalism
What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
All candidates are asked to submit their resume and cover letter to Human Resources.
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

Warehouse Associate
 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Summary:
Under the supervision of the Warehouse Supervisor, the Warehouse Associate will be responsible for the storage, movement, receiving, preserving and staging of materials, while providing the highest quality of service to all customers. The Warehouse Associate will also be responsible for the day-to-day monitoring of physical security in the warehouse, reporting of all security-related issues to management and any other warehouse functions that may be assigned. 
Key Responsibilities:

Print/Read picking slips from the system.
Follow procedures on RF picking slips or verbal instructions regarding duties to be performed
Pick, prepare and move customer orders and related material to checking stage for shipping process
Use an RF scanner to perform a cycle count daily and report any discrepancies to the Supervisor.
Package shipments securely on pallets, label and provide transportation documents, load trucks.
Receive and store all finished goods from final assembly or delivery carriers in a timely manner using the RF scanner system
Ensure the accuracy of shipments; confirm the quantity and part number(s) are accurate.
Sort out material by POs and process QC orders
Receive materials in the system and stamp paperwork with date and signature.
Assist Supervisor with highlighting, collecting, and filing paperwork
Operate warehouse mobile equipment including forklifts
Sort pallets and perform inventory checks
Perform safety checks and preventive maintenance; update logs when machinery is used
Maintain a clean and organized work area at all times while adhering to all health and safety policies/procedures
Perform any other related duties as required by the Supervisor
 
Requirements and Skills: 

Completion of a High School Diploma or Vocational Equivalent
Comfortable working in a computer based work environment including Microsoft Office
Ability to lift up to 75Ibs frequently
Work requires walking, sitting, standing, bending/crouching, reaching, climbing ladders
Able to be detail oriented following precise instructions when processing orders
Knowledgeable of all shipping/receiving procedures applicable in Canada, USA and Internationally
Experience using RF scanners preferred
Must be able to read, understand and follow instructions/picking slips
Excellent interpersonal and communication (verbal & written English) skills
Familiar with touch screen data entering and scanning
Three years’ of experience as a warehouse attendant is an asset
Familiarity with ISO standards is an asset
Forklift experience an asset
 
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
 
Interested applicants please forward a copy of your cover letter and resume to HR.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
 
 
 

Embedded Firmware Developer – Montreal, QC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Summary:
Mircom designs, develops, and integrates highly sophisticated intelligent building system related command, control, and communications systems for the industrial, commercial, and residential markets. Our designs transform large amounts of complex data into useful information that is clearly and intuitively presented on our panels, enabling emergency response or facility maintenance staff to make informed decisions in real-time. 
Embedded software developers work in teams solving real problems brought to us by our customers.  We design solutions end-to-end from the whiteboard to the white-box.  Our multi-talented integrated teams of electrical, mechanical, software, and application engineers design hardware, layout PCBs, operating systems, drivers, and application level software to support Mircom’s network connected systems.   Being network connected allows Mircom’s intelligent building systems the ability to quickly communicate with the property managers and first responders who rely on the real time information to save both lives and property.
We are staffing in multiple areas of growth; you may be placed on any of the following projects at Mircom: Fire Detection Systems and 3D Facility monitoring.
For more information about our products please visit: http://www.mircom.com/products
 
Key Responsibilities:

Work with the product design team to document and implement requirements
End to End systems verification testing
Configure, design and maintain existing application including bug fixes and feature enhancements
Prioritize work activities and meet delivery schedule
Code, build and test software
Attend daily and weekly team meetings to ensure that project goals are met
On occasion will be involved in customer support and/or presenting demos to internal teams and new customer prospects
Requirements and Skills: 

Degree in software engineering, electrical engineering, computer science or related field
Candidates with technical certification or diplomas in related programs with existing application portfolio for demonstration available will be considered
Experience working with device drivers and hardware
Understanding of embedded systems and RTOS
Experience with embedded development and processors and DSPs
C/C++ language
Knowledge of some communication protocols (ARCNet, BACNet, RS485, Ethernet/IP)

What Mircom Offers:

A great working environment with opportunities for advancement
Competitive salary
Group Insurance benefits
Company RRSP program
Interested applicants please forward a copy of your cover letter and resume to the HR Department.  Applicants are encouraged to submit any project documentation research papers, web links or other relevant documents that showcase their past work.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 

Embedded Firmware Developer, Software Engineer
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Mircom firmware engineers work on leading product brands including FlexNet, TX3, OpenGN and OpenBAS.
Summary:
Mircom designs, develops, and integrates highly sophisticated intelligent building system related command, control, and communications systems for the industrial, commercial, and residential markets. Our designs transform large amounts of complex data into useful information that is clearly and intuitively presented on our panels, enabling emergency response or facility maintenance staff to make informed decisions in real-time. 
Embedded software developers work in teams solving real problems brought to us by our customers.  We design solutions end-to-end from the whiteboard to the white box.  Our multi-talented integrated teams of electrical, mechanical, software, and application engineers design hardware, layout PCBs, operating systems, drivers, and application level software to support Mircom’s network connected systems.   Being network connected allows Mircom’s Intelligent Building Systems the ability to quickly communicate with the property managers and first responders who rely on the real time information to save both lives and property.
We are currently looking for developers and team leads to work on our growing portfolio of fire and life safety products based in our Vaughan (Toronto), ON, location.
For more information about our products please visit: http://www.mircom.com/
 
Key Responsibilities:

Work with the product design team to document and implement requirements
End to End systems verification testing
Configure, design, and maintain existing application including bug fixes and feature enhancements
Prioritize work activities and meet delivery schedule
Code, build and test software
Attend daily and weekly team meetings to ensure that project goals are met
On occasion will be involved in customer support and/or presenting demos to internal teams and new customer prospects
Requirements and Skills: 

3+ years of experience
Degree in software engineering, electrical engineering, computer science or related field
Candidates with technical certification or diplomas in related programs with existing application portfolio for demonstration available will be considered
C Programming and O/S Fundamentals
Experience working with device drivers and hardware
Solid understanding of embedded systems and RTOS
Experience with embedded development and processors and DSPs
Experience in developing kernels and device drivers
Systems software expertise in developing modular software for embedded software applications adhering to APIs
Experience with hardware interfaces(GPIO, USB, I2C, UART)
Experience designing software APIs, managing make files and build environment
Ability to interact with technical support, applications engineering and customers utilizing professional communication and interpersonal skills
Ability to document software requirements from interviews and focus groups
Good written and verbal skills and capable of presenting technical concepts to audiences of various abilities
Experience in communication protocols (ARCNet, BACNet, RS485, Ethernet/IP), networking, and system design desired
Working knowledge of control systems is a plus
What Mircom Offers:

A great working environment with opportunities for advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 
Interested applicants please forward a copy of your cover letter and resume to the HR Department.  Applicants are encouraged to submit any project documentation research papers, web links or other relevant documents that showcase their past work. Please share this job to people whom you think would be interested in a great career in a leading technology firm. 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.