Team Lead, Warehouse
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Warehouse Team Lead will organize inventory, analyze incoming shipment information and supervise all related warehouse activities. The candidate will look after incoming parts for QC Inspection, will provide documentation of all shipments, look after the preventive maintenance of all equipment, instruments & machines. Additionally the candidate will be responsible for Health & Safety management. This role is a full time, permanent role located in Pointe Claire, QC and the candidate will be working in our Pointe Claire facility.
Key Responsibilities:

Lead the Pointe Claire warehouse team (5 warehouse associates) to ensure all product sales orders are accurately picked and packed in a timely fashion.
Maintain inventory by identifying, labeling, and placing materials and supplies in stock.
Record the location of inventory to ensure accurate tracking.
Ensure all materials are placed into the correct shelf locations.
Ensure warehouse shelves and materials are neatly organized.
Document all incoming shipments by recording units received.
Report any damage or discrepancies to the Warehouse Manager.
Perform complete inspections of all incoming shipments.
Ensure all company policies, standard operating procedures, and health and safety guidelines are followed by the warehouse team.
Document product shipment by recording units shipped.
Ensure packing slips are generated for billing purposes.
Create shipping labels and documents for product orders to the correct locations.
Receive POs and company transfer paperwork.
Responsible for safety management at the warehouse.
Ensure all health and safety guidelines are strictly adhered to.
Maintain material-handling equipment by completing pre-use inspections.
Ensure equipment is in good working condition and report any issues promptly.
Identify, pull, pack, crate, load, and secure products for shipment.
Ensure all preparations are done efficiently and accurately to meet deadlines.
Ensure the warehouse is kept neat and tidy.
Maintain a clean and organized work environment to promote safety and efficiency.
Ensure work is performed in compliance with ISO9001 Quality Standards & Compliance Procedures.
Requirements & Skills:

Completion of secondary high school diploma or equivalent.
Proven 1 to 3 years experience in a warehouse lead or supervisory role.
Strong organizational and inventory management skills.
Ability to analyze shipment information and document accurately.
Knowledge of safety management practices in a warehouse setting.
Proficient in maintaining and inspecting material-handling equipment.
Excellent time management and deadline-oriented approach.
Ability to lift and move heavy objects as required.
Strong data entry skills and attention to detail.
Process improvement mindset with the ability to implement effective solutions.
Excellent communication and interpersonal skills.
Ability to work well under pressure and in a fast-paced environment.
Proficient in using inventory management software and other related systems.
Requires frequent standing and walking.
Verbal and written proficiency in English and French
What Mircom Offers:

Competitive salary
Opportunities for professional development and career advancement.
A dynamic and supportive work environment.
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Ontario Human Rights Act. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 

Inside Sales Support Representative-GTA
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Our Service department is currently looking for a qualified Inside Sales Support Representative who is committed to the highest level of customer satisfaction. This role is based out of Head Office in Vaughan, ON.
Key Responsibilities:

Provide quotations on Deficiencies, System Upgrades, Moves, Adds & Changes for customers with technical accuracy and within company pricing guidelines.
Create sales orders and ensure all orders are entered efficiently and on a timely basis.
Manage and develop new and existing customer relationships.
Review customer status and credit limits.
Ensure customer information matches POs and quotes provided.
Enter orders accurately and on a timely basis.
Collaborate and coordinate with Warehouse for part orders and ensure that equipment is picked and sorted and ready for pick up.
Stay current in knowledge of life safety product features (including competitor technology), legislation, and regulations.
Attend trade shows, seminars and meetings that relate to the sales and marketing of the products/services.
Assist Sales Representative in generating and managing leads with a focus on sales and assigned customer accounts.
Assist Sales Representative with expediting sales orders, projects, and requests.
General office administration duties.
Schedule onsite meetings for Sales Representative.
Provide product and technical information to customers.
Ensure work is performed in compliance with ISO 9001 quality standards and company procedures.
 Requirements and Skills:

1 to 3 years of similar working and industry experience preferred; experience in the fire alarm, security or electrical industry is considered an asset.
Post-secondary education.
Strong computer skills (Microsoft Office - Excel, Word, Power Point) would be an asset.
Excellent organizational skills.
Ability to work well under pressure and meet tight deadlines.
Strong customer service skills.
Strong communication and interpersonal skills.
Strong organizational skills.
Ability to deal with confidential information with a high degree of professionalism.
 What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Act.  Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Service Coordinator (6 month contract)
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary: 
Mircom is seeking a driven and detail-oriented Service Coordinator for a six (6) month contract with proven experience in handling all service and construction related activities. The Service Coordinator will report to the Manager and work closely with the service and sales team. With that, from time to time, they will assist with light Warehouse duties as needed. This is a full time, 6 month role based out of our Maple Ridge, BC branch.
Key Responsibilities:

Create purchase orders for various Service department requirements (i.e., vendors, subcontractors, equipment, tech requirements).
Create service call work orders and schedule technicians.
Manage reception duties such as greeting visitors, handling incoming phone calls, office administration support and other time sensitive requests.
Manage inventory and coordination of parts equipment and tooling for upcoming PMA and Construction projects.
Preform parts transfers from various warehouse locations.
Monitor vender assets.
Monitor tech assets and distribution.
Monitor consumable stock levels, and place restock orders as necessary.
Create work orders for vendor service.
Assist with reviewing documents for billing issues, hours, variances etc.
Create and review open work orders for resolving back logged issues-PMA and Construction.
Review documentation for work order variances in invoicing.
Review documentation for PO variances in invoicing.
Aid with inquiries from AR, AP, clients, sales.
Document job folder and filing to virtual shared drives.
Aid with credit request from Service and Construction.
Inventory all tech assets and maintain equipment calibration schedules.
Assist with some light Warehouse duties as needed.
Requirements and Skills: 

Minimum 3+ years’ office administration experience
Experience in the industry would be considered an asset
Post-secondary education (technical diploma or degree)
Strong computer skills (Microsoft Office - Excel, Word, etc.)
Superior customer service skills
Strong interpersonal skills and  team player
Ability to meet tight deadlines
Strongcommunication skills, written and verbal
Strong organizational skills
Ability to lift up to 50 lbs
Maintain a clean and safe environment
Ability to deal with confidential information with high degree of professionalism
What Mircom Offers:

A great working environment with opportunities for advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

SMT Machine Operator
(afternoon shift 3:20pm-11:20pm)
 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 Summary:
Under the supervision of the Manager, this position is responsible for the safe, accurate assembly, insertion of electronic components and other related assembly in a timely fashion, with the help of complex machinery. This is a full time permanent role, afternoon shift, based in our branch in Pointe Claire, QC.
Key Responsibilities:

Set-up, run and troubleshoot Auto-insertion and SMT machines with minimum down time and minimum supervision
Perform quality inspection with the aid of Automatic Optical Inspection (AOI), Golden Sample or Bills of Material (BOM) and log it on the First Off template of the Manufacturing Order (MO)
Perform safety checks and preventative maintenance as required
Maintain PCB stock accurately, ensuring cleanliness and good organization
Visually inspect all boards after processing on the machines
Manage and track stock accurately by utilizing Integrated Materials Management Software
Work in a safe and organized manner
Ensure work is performed in compliance with ISO9001 Quality Standards & Compliance Procedures
 Skills and Qualifications: 

Completion of a High School Diploma or Vocational Equivalent
Machine operator certification an asset
Three years’ experience using Auto-insertion and SMT machinery
Ability to read work orders, follow production drawings, sample assemblies, and understand verbal instructions
Experience with current IPC class 2 standard for proper insertion, placement and reflow of components
Knowledge of appropriate materials, methods, and the tools required in various assembly processes
Knowledge of electronic components and electronic assembly is an asset
Knowledge of set-ups, programming and adjustments an asset
Soldering experience an asset
Ability to work independently as well as in a team
Good interpersonal and communication (verbal & written English) skills
Must be detail-oriented, highly accurate and able to meet tight deadlines
Ability to lift heavy objects (up to 50 pounds), crouch, bend, walk and stand for long periods
Ability to perform mathematical functions (addition, subtraction, multiplication, division)
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

PCB Assembler
  (afternoon shift 3:20pm-11:20pm)
 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Reporting to the PCB Team Leader and Supervisor, the Post Wave and Visual Inspection Operator/Assembler is responsible for visual inspection, hand soldering, lead trimming, and working with various hand tools to produce high-quality PCB assemblies. This role plays a key part in ensuring product quality and customer satisfaction This is a full time permanent role, afternoon shift, based in our Pointe Claire,QC facility.
Key Responsibilites:

Inspect solder joints, part polarity, and component placement.
Repair post-wave soldered boards and components.
Trim component leads on electronic boards.
Hand solder components onto boards as per work instructions.
Use torque drivers to install parts during final assembly.
Ensure all jobs are properly labeled, with correct quantities and required documentation.
Maintain and clean soldering and de-soldering equipment.
Keep immediate work area in clean and orderly condition.
Advise Supervisor or Lead Hand of any abnormal conditions.
Offer suggestions for continual improvement.
Ensure work is performed in compliance with ISO9001 Quality Standards & Compliance Procedures.
Requirements & Skills:


Completion of a High School Diploma or Vocational Equivalent.
Minimum 2 years of experience in a Manufacturing environment is preferred.
Basic understanding of IPC specifications related to PCB and assembly manufacturing.
Knowledge of IPC-J-STD-001 and IPC-A-610 standards is an asset.
Proficient in using magnifying lamps/scopes.
Must have strong interpersonal and verbal/written English communication skills.
High attention to detail and accuracy.
Must be reliable and punctual.
Strong ability to identify component markings and polarity.
Skilled in the use of soldering irons.
Competent in using hand tools such as torque drivers and screwdrivers.
Ability to lift 25-50 Ibs.
Comply with health and safety regulations.
Adhere to company and departmental policies and procedures.
Protect company and customer confidentiality.
Foster positive working relationships within a team environment.
Perform other duties as assigned.
Ability to work efficiently and effectively under pressure with simultaneous deadlines.
Ability/willingness to learn on the job new skills trough training.
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary

Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 

Material Handler
(afternoon shift 3:20pm-11:20pm)
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are searching for a Material Handler that maintains production and distribution of product by pulling orders from inventory; delivering production materials and supplies; staging finished product. The job involves frequent physical activity, including lifting up to 50 lbs, constant walking and standing, regular bending and reaching.This is a full time permanent role, afternoon shift, based out of our branch in Pointe Claire, QC.
Key Responsibilities:

Identify, label, and place materials and supplies in stock; recording location of inventory.
Locate materials and supplies by pulling and verifying materials and supplies listed on production orders.
Maintain in-process inventory at work centers by delivering and opening materials and supplies.
Document materials and supplies disposition by recording units delivered and location of units.
Receive credit-return material and supplies from production by verifying materials and supplies code and lot number and quantity; placing materials in stock.
Prepare finished stock for shipment by identifying, pulling, packing, crating, loading, and securing product.
Document product shipment by recording units shipped.
Maintain material-handling equipment by completing pre-use inspections; making operator repairs.
Contributes to team effort by accomplishing related results as needed.
Ensure work is performed in compliance to ISO9001 Quality Standards & Compliance procedures.
Requirements and Skills: 

Completion of a High School Diploma or Vocational Equivalent.
Three years’ experience of electronic assembly an asset.
Knowledge of electronic components and electronic assembly an asset.
Familiar with touch screen data entering and scanning.
Familiar with ISO and IPC standards an asset.
Good interpersonal and communication (verbal & written English) skills.
Ability to focus attention on details and a high level of accuracy skills.
Must be reliable.
Ability to work efficiently and effectively under pressure with simultaneous deadlines.
Ability to maintain confidential information in a professional manner.
Ability/willingness to learn on the job new skills through training.
What Mircom Offers: 

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
Interested applicants please forward a copy of your cover letter and resume to the HR Department.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
 
 
 

QA Analyst
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are seeking a Quality Assurance Analyst for Fire, Communication, Automation and related Smart Building products. The successful candidate will be responsible for verification and stability testing of our products and additionally will have to perform pre-certification testing for regulatory bodies such as UL, ULC, FM and CSFM. This role is a full time permanent role located in our Vaughan Office.

Key Responsibilities:

Develop test strategies and procedures for design verification of networked fire alarm control panels and system configuration tools.
Develop documentation of test procedures and regression test plans.
Perform features, functions, stability, and regression testing of products.
Design, implement, and manage own lab test networks.
Coordinate testing activities with the rest of the QA test group as well as with the Product Developers.
Assist in reproducing customers’ issues in the QA lab.
Provide feedback to developers to improve the usability of the products.
Ensure work is performed in compliance with ISO 9001 quality standards and company procedures.
Requirements and Skills:

Diploma in electronics or electro-mechanical related technology.
Degree in electrical, software or mechanical engineering.
Minimum 2+ years of QA test experience. (or related experience).
Strong working knowledge of wired and wireless networking protocols.
Strong knowledge of IT infrastructure and networking equipment setup and operation.
Working knowledge of cloud-based software.
Ability to use network protocol analyzers for troubleshooting and analysis of networking and communications issues.
Strong written and oral communication skills.
Self-motivated and works well in a team environment.
Experience with JTAG, BDM, FPGA Programming and other debugging tools is an asset.
Experience with Microsoft Windows Operating Systems.
Experience with Real Time Operating Systems.
Experience working with electronic circuitry, engineering lab test equipment.
Ability to read schematics and modify hardware is an asset.
Experience with issue tracking and test management tools i.e. JIRA, TestRail, etc…
Hands-on experience with product installation and configuration including hand tools.
Maintain a clean and professional work environment.
What Mircom Offers:

Great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Education Incentives
Company RRSP program
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 


 
 

Service Coordinator - Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary: 
Mircom is seeking a driven and detail-oriented Service Coordinator for our Vaughan office with proven experience in handling all types of service and construction related activities. We are searching for an individual with high level customer service, organizational, problem solving & time management skills. The Service Coordinator will report to the Service Manager and work closely with various other departments, coordinators, partners & clients. This role is a full time permanent role based out of our Head Office in Vaughan, ON.
Key Responsibilities:

Manage a dynamic technician schedule.
Work as a team with other coordinators to efficiently manage the daily work of approximately 25 technicians.
Create & process various internal documents with a high level of accuracy.
Monitor inventory and coordination of parts, tools/equipment & other assets to help set our field staff up for success.
Accurately perform internal inventory adjustments.
Monitor consumable stock levels and place restock orders as necessary.
Assist with reviewing documents for billing issues, hours, variances, etc.
Review in a timely manner all technician work orders, ensuring speedy delivery of client quotations, invoicing and further work where required.
Aid with inquiries from various internal departments.
Manage digital assets in an organized, efficient manner.
Answer phone calls typically related to service requests, requests for quotations, reports, invoicing issues etc.
Check, organize and respond to email requests from clients, internal and partners/subcontractors.
Liaise between client, vendors, field staff & internal staff.
Light purchasing where required, ordering parts for field work.
Work with Service Manager to resolve higher level client issues, last minute changes to schedule and warranty issues.
Enure work is performed in compliance with ISO quality standards and compliance procedures.

Requirements and Skills: 

3 or more years coordination experience preferred.
Experience in the Fire Protection industry would be considered an asset.
Strong computer/administrative skills (Microsoft Office – Excel, Word, etc.).
Superior customer service skills.
Strong interpersonal skills and team player.
Ability to meet tight deadlines.
Strong communication skills, written and verbal.
Strong organizational skills.
What Mircom Offers: 

A great working environment  
Competitive salary 
Group insurance benefits 
Company RRSP program 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 
 

 
Area Sales Manager – Montreal
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are looking for a talented Area Sales Manager to assign and direct all of the sales activities in support of commercial and residential customers throughout Quebec. You will manage some direct accounts and lead the local sales team staff to achieve our growth targets. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement
Key Responsibilities:

Direct all operational aspects including sales and administration.
Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts, financial objectives and business plans
Meet goals and metrics
Manage budget and allocate funds appropriately
Bring out the best of branch’s personnel by providing training, coaching, development and motivation
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Share knowledge with other regions and headquarters on effective practices, competitive intelligence, business opportunities and needs
Collaborate with the local service team and management to ensure projects are successful.
Address customer and employee satisfaction issues promptly.
Adhere to high ethical standards, and comply with all regulations/applicable laws
Network to improve the presence and reputation of the branch and company
Stay abreast of competing markets and provide reports on market movement and penetration
Ensure work is performed in compliance with ISO9001 Quality Standards & Compliance Procedures
Requirements and Skills: 

Proven sales management experience
Sufficient knowledge of modern management techniques and best practices
Ability to meet sales targets and operational goals
Familiarity with building systems (fire control and security)
Excellent organizational skills
Results driven and customer focused
Leadership and human resources management skills
Preference will be given to candidates who have experience in the construction industry 
What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 
 
 

Warehouse Supervisor-Niagara Falls, NY
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are seeking a detail-oriented Warehouse Supervisor to lead and support a small Pick & Pack team, ensuring all orders are accurately pulled, packed, and shipped while maintaining high quality standards. This role involves managing inventory accuracy, overseeing cycle counts, coordinating shipments, and ensuring timely order fulfillment. The candidate will also be responsible for a mix of administrative and hands-on warehouse duties.
Note: Candidates must reside in the Western New York area, as this position is based out of our Niagara Falls, NY warehouse.
Key Responsibilites:

Data entry-receive, track and allocate material into inventory or other warehouse locations
Inspect inbound shipments for damage and/or missing material
Pick, pack, label and verify material for outbound shipments
Answer phone calls, emails and respond in timely manner in regard to shipments, carrier pricing, transfers and sales team
Use online portals for data entry/courier shipping labels/Bill of Ladings (Ups-worldship, Fedex, other LTL carriers.)
Sort incoming RMA’s and work with RMA dept to create invoices/send to Head Office
Communicate discrepancies to appropriate locations, departments
Ensure work environment is clean, empty trash cans, replace trash liner, sweep work areas, and bathrooms, refill soap, paper towels in restrooms
Assist with receiving, packaging and shipping
Perform and oversee cycle count, report on overstock, shortages, damaged or missing goods
Perform timely report claims/damaged or missing material
Oversee time keeping of employees
Report any Health & Safety issues
Operate power-jack/pallet jack/scale/dock plate used in daily movement of stock
Requirements & Skills:

Completion of secondary high school diploma or equivalent
Knowledge of Microsoft Office applications, such as Word, Excel and PowerPoint
5+ years of experience in a supervisory role in any manufacturing or distribution industry.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with others.
Strong problem-solving skills and the ability to make sound decisions under pressure.
Attention to detail and a commitment to maintaining high standards of quality and accuracy
Stand for long periods of time.
Some heavy lifting 50-75 pounds
At times must reach, kneel, bend to store or pull items for orders
Reside in the Western NY area
What Mircom Offers:

Competitive salary
Opportunities for professional development and career advancement.
A dynamic and supportive work environment.
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

Presupuestista de Sistemas de Alarma contra Incendios
Capital Federal, Buenos Aires Argentina

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies. 
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Fire Alarm Systems Estimator will be responsible for estimating Fire Alarm System material and labour for projects which the Project Management Office (PMO) manage, regionally and/or nationally within Canada; this includes reviewing Consulting Engineers design drawings, Material take-off (either manually and/or using Procore), Bill of Material (BOM) creation, Labour (hours/cost) estimations for system Test and Inspection and Verification, Quote creation in AX. The Estimator will be required to review plans and confer with Sales Managers and Project Managers, if required, to provide a BOM and Quote for a complete and functional Fire Alarm system which meets the project specifications.​ The role is a full time permanent role based out of our office in Capital Federal, Buenos Aries Argentina.

Responsibilities:

Work closely with Sales Managers and Project Managers to have a full understanding of the projects needs and requirements.
Review and understand Consulting Engineer drawings and designs for the Fire Alarm System.
Perform take-offs of design drawings, manually and/or by using Procore software, to provide accurate quantities of materials, and labour hours required for each project.
Employ problem-solving strategies and find solutions to product design issues.
Successfully meet deadlines for project quote submittals.
Ensure proper documentation of all work, organize, and maintain quotes and all supporting documents in a digital file database on the PMO SharePoint site for each project.
Provide assistance to the Project Manager in the interpretation and implementation of specifications and requirements.
Ensure work is performed in compliance with ISO 9001 quality standards and compliance procedures.

 Requirements and Skills: 

Post-secondary College Graduate in design or a related electronic Industry field is required.
Minimum 2 years of Life Safety Systems sales or technical experience.
Strong understanding of the Life Safety industry codes and standards.
Proven analytical skills and the ability to identify customer needs and the ability to effectively communicate them required.
Able to read and interpret engineering drawings and specifications.
Strong presentation, oratory, and written skills.
Demonstrated ability to finish multiple projects on time and scale.
Computer literate, including effective working knowledge of MS Word, Excel, PowerPoint, e-mail, Adobe Products and Dynamics AX ERP.
Ability to follow through and complete overlapping projects.
High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.
Excellent organization and project management skills, including the ability to multitask in a fast-paced product development environment.
Able to work with minimal supervision.
Analytical and creative thinker.
Team player.
Must be fluent in English.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
 Disclaimer:
 Our company does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other web-site job postings. Any resume or other information received from a supplier not approved in advance by our Company to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

Bilingual Field Applications Specialist-Communication & Security Products
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary: 
We are currently seeking a highly skilled and bilingual Field Applications Specialist with a robust background in Communications and Security Products. The ideal candidate will possess expertise in networking, software and hardware troubleshooting, and customer service, paired with strong sales capabilities. This role is designed to provide technical support, deliver Lunch & Learn sessions, and ensure the optimal implementation and utilization of our communications and security solutions to our customers and end-users. In addition, the successful candidate will offer support in sales and estimation processes and Fire knowledge is an asset.The position will be responsible for overseeing operations in Quebec and the eastern provinces and ideally reside in Greater Montreal area.
Why Join Us? Become part of a dynamic team dedicated to delivering innovative communication, security and life safety solutions. We offer a collaborative work environment, opportunities for professional development, and a chance to make a significant impact in the field.
Key Responsibilities:

Provide special application designs to sales and customers/installers. 
Resolve major field related problems with customers/installers.
Provide over the phone as well as e-mail instructions to field technicians/installers with respect to the operation, installation troubleshooting and programming of the various Mircom systems. 
Provide Lunch & Learns in various cities in Quebec and the Eastern provinces to sales, field technicians and distributors. 
Simulate any field re-occurring problems in the rack and test lab and document the results for feedback to the engineering department. 
Program International security Keys for Flex-Net and MMX (Secutron) Fire Alarm Control Panels. 
Program all OPENGN, BACNET and WEBSERVER keys for North America and International Customers.
Program TX3 and Secutron Fire Panels 
Support old FACP’s, Telephone Access Systems, Emergency Call Systems, “K” Series Intercom Systems. 
Draw special application wiring/block diagrams for customer/installers.  
Test and evaluate prototypes for electrical integrity. 
Resolving level 2 customers issues forwarded by the Technical Support Department.
Ensure work is performed in compliance with ISO9001 Quality Standards & Compliance Procedures. 
Requirements and Skills: 

Trade School or College diploma or a relevant field; a technical background is required.
University Degree is an asset.
Minimum of 3+ years in applications support, or a similar role within the communications and security sector.
Minimum of 3+ years in a technical sales industry, preferably fire alarm or security sales, fire alarm is an asset.
Strong knowledge of networking principles and troubleshooting methodologies.
Solid familiarity with CCTV, intercom, access control, audio systems, SIP/VoIP technologies, and cabling/wiring practices. 
Excellent verbal and written communication skills for technical documentation and training delivery.
Strong customer service orientation with a commitment to efficiently resolving issues.
Frequent travel to client sites is required for training or support.
Flexibility in hours may be necessary to accommodate client schedules.
Language proficiency in both English and French
What Mircom Offers:

A great working environment with opportunities for advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

Centre of Excellence - Fire Alarm Systems Estimator
Calgary, AB

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies. 
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Fire Alarm Systems Estimator will be responsible for estimating Fire Alarm System material and labour for projects which the Project Management Office (PMO) manage, regionally and/or nationally within Canada; this includes reviewing Consulting Engineers design drawings, Material take-off (either manually and/or using Procore), Bill of Material (BOM) creation, Labour (hours/cost) estimations for system Test and Inspection and Verification, Quote creation in AX. The Estimator will be required to review plans and confer with Sales Managers and Project Managers, if required, to provide a BOM and Quote for a complete and functional Fire Alarm system which meets the project specifications.​ The role is a full time permanent role based out of our office in Calgary, Alberta.

Responsibilities:

Work closely with Sales Managers and Project Managers to have a full understanding of the projects needs and requirements
Review and understand Consulting Engineer drawings and designs for the Fire Alarm System
Perform take-offs of design drawings, manually and/or by using Procore software, to provide accurate quantities of materials, and labour hours required for each project
Employ problem-solving strategies and find solutions to product design issues
Successfully meet deadlines for project quote submittals
Ensure proper documentation of all work, organize, and maintain quotes and all supporting documents in a digital file database on the PMO SharePoint site for each project
Provide assistance to the Project Manager in the interpretation and implementation of specifications and requirements
Ensure work is performed in compliance with ISO 9001 quality standards and compliance procedures

 Requirements and Skills: 

Post-secondary College Graduate in design or a related electronic Industry field is required
Minimum 2 years of Life Safety Systems sales or technical experience
Strong understanding of the Life Safety industry codes and standards
Proven analytical skills and the ability to identify customer needs and the ability to effectively communicate them required
Able to read and interpret engineering drawings and specifications
Strong presentation, oratory, and written skills
Demonstrated ability to finish multiple projects on time and scale
Computer literate, including effective working knowledge of MS Word, Excel, PowerPoint, e-mail, Adobe Products and Dynamics AX ERP
Ability to follow through and complete overlapping projects
High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts
Excellent organization and project management skills, including the ability to multitask in a fast-paced product development environment
Able to work with minimal supervision
Detail oriented
Analytical and creative thinker
Team player

 What Mircom offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Code.  Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

 

  

 

 
 

Certified Fire Alarm Technician-Ottawa(ON)

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Summary:
Mircom is searching for talented and certified Fire Alarm Technicians to join our teams in Ottawa, ON. If you are an experienced Fire Alarm Technician with great customer service skills, we have an exciting and rewarding opportunity for you.
 Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
Ensure work is performed in compliance with ISO 9001 quality standards and company procedures
 Requirements and Skills: 

Technicians shall have 3-5 years of experience within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 What Mircom offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 

Warehouse Associate
Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies. 
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Under the supervision of the Warehouse Supervisor, the Warehouse Associate will be responsible for the storage, movement, receiving, preserving and staging of materials, while providing the highest quality of service to all customers. The Warehouse Associate will also be responsible for the day-to-day monitoring of physical security in the warehouse, reporting of all security-related issues to management and any other warehouse functions that may be assigned. This is a full time permanent role based out of our Vaughan, ON facility.

Responsibilities:

Print/Read picking slips from the system.
Follow procedures on RF picking slips or verbal instructions regarding duties to be performed.
Pick, prepare and move customer orders and related material to checking stage for shipping process.
Use an RF scanner to perform a cycle count daily and report any discrepancies to the Supervisor.
Package shipments securely on pallets, label and provide transportation documents, load trucks.
Receive and store all finished goods from final assembly or delivery carriers in a timely manner using the RF scanner system.
Ensure the accuracy of shipments; confirm the quantity and part number(s) are accurate.
Sort out material by POs and process QC orders.
Receive materials in the system and stamp paperwork with date and signature.
Assist Supervisor with highlighting, collecting, and filing paperwork.
Operate warehouse mobile equipment including forklifts.
Sort pallets and perform inventory checks.
Perform safety checks and preventive maintenance; update logs when machinery is used.
Maintain a clean and organized work area at all times while adhering to all health and safety policies/procedures.
Ensure work is performed in compliance with ISO 9001 quality standards and compliance procedures.
Perform any other related duties as required by the Supervisor.

 Requirements and Skills: 

Completion of a High School Diploma or Vocational Equivalent.
Three years’ of experience as a warehouse associate is an asset.
Forklift Safety Training Certificate required.
Comfortable working in a computer based work environment including Microsoft Office.
Ability to lift up to 75Ibs frequently.
Work requires walking, sitting, standing, bending/crouching, reaching, climbing ladders.
Able to be detail oriented following precise instructions when processing orders.
Knowledgeable of all shipping/receiving procedures applicable in Canada, USA and Internationally.
Experience using RF scanners preferred.
Must be able to read, understand and follow instructions/picking slips.
Excellent interpersonal and communication (verbal & written English) skills.
Familiar with touch screen data entering and scanning.
Familiarity with ISO standards is an asset.
Forklift experience an asset.

 What Mircom offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Quality Assurance Analyst-Building Automation System(BAS)

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Mircom Group of Companies is seeking a Quality Assurance Analyst for our Building Automation System (BAS) and related smart building products.  The successful candidate will be responsible for verification and stability testing of our products.
Key Responsibilities:

Develop test strategies and procedures for design verification of network controllers, field controllers and system configuration tools.
Develop documentation of test procedures and regression test plans.
Perform feature, functional, stability, and regression testing of products.
Design, implement, and manage own lab test networks.
Coordinate testing activities with the rest of the BAS team.
Assist in reproducing customers’ issues in the QA lab.
Provide feedback to developers to improve the usability of the products.
Maintain a high level of workmanship quality throughout test-cycles.
Maintain a clean and professional work environment.
Ensure work is performed in compliance with ISO 9001 quality standards and company procedures.
Requirements and Skills: 

Diploma in electrical, electronics, electro-mechanical, mechatronics, robotics, building automation, programmable logic controllers, PLC or related technology.
Strong written and oral communication skills.
Self-motivated and works well in a team environment
Experience with Issue tracking, development and management tools i.e. JIRA, Zephyr, Playwright etc.
Experience within Building Automation, Fire, Security, or similar industries.
Experience with Building Automation Systems, and/or Programmable Logic Controllers.
Understanding of networking equipment setup, operation, and concepts.
Experience with Microsoft Windows Operating Systems.
Experience working with electronic circuitry, and engineering lab test equipment.
Experience with product installation and configuration including hand tools.
2+ years of related work experience.
JavaScript programming experience.
C/C++ programing experience.
Soldering experience (through hole, surface mount, de-soldering).
Circuit debugging and troubleshooting experience.
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

BAS Technician
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Mircom Group of Companies is searching for a 1 mid level, and 1 senior Building Automation Systems (BAS) Technician. The successful candidate will be responsible for commissioning projects, perform on-site testing, on call service and scheduled service work on BAS.
Key Responsibilities:

Proper start-up and commissioning of projects assigned by the Project Manager or Project Engineer.
Perform point-to-point checkout as per procedures, complete project commissioning documentation, download application software and perform software/hardware calibration required for proper equipment and system operation.
Perform on-site testing of the application programming and check on-line operation of the graphical user interface.
Maintain working as-built project drawings/documentation, archive project user files and perform warranty related service calls.
Coordinate with estimators and installation electricians to ensure projects are completed on time and as per code, standards and contract requirements.
Perform on call service and scheduled service work on BAS.
Ensure work is performed in compliance with ISO 9001 quality standards and company procedures.
Requirements and Skills: 

Previous experience with HVAC DDC / BAS controls products and tools with working knowledge of HVAC DDC/BAS control system installations, programming, graphical user interfaces, system integrations, start-up, checkout and commissioning.
3-10 years of experience in the controls industry including commissioning, software operation, calibration, field services and troubleshooting.
Previous experience on construction projects; knowledgeable in the construction contracting industry with emphasis in mechanical/electrical fields
Knowledgeable in DDC control theory and applications pertaining to the HVAC industry.
Knowledgeable in servers, network equipment and environments.
Able to interpret drawings, assist with estimation/design and implement projects and service contracts.
Obtain minimum security clearance and pass a criminal background check.
Ability to communicate effectively in English (verbal, written and aural ability)
Valid driver’s license with clean abstract
Proficient in the use of Microsoft Office
2-4 year technical degree plus technical training/certifications would be an asset
Experience with pneumatic controls and the Schneider BAS product line (Andover Continuum) would be preferred
Working Conditions:

Exposure to dust and the elements while working outside
Able to work at heights and remain in static positions and/or in confined spaces for duration of shift
Able to visit job construction hard hat areas, climb stairs, maneuver in and around pipe work and air ducts and work safely in close proximity to exposed line voltage and low voltage wiring and terminations.
Able to work flexible hours including some night shift work.
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

  Certified Senior Fire Alarm Technician-GTA


Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 Summary:
Mircom is searching for a strong Senior Fire Alarm Technician to join our team in the Greater Toronto Area. As a key member of the Mircom service team, the Senior Fire Alarm Technician will be responsible for performing advanced level inspections, installations, programming, and servicing fire alarm systems, access control systems, intercom systems, and associated Fire Protection equipment. This role requires a high level of technical expertise, strong problem-solving skills, and a commitment to delivering exceptional customer service. The Senior Fire Alarm Technician will work with both Mircom and non Mircom systems, providing operational training to end users, interpreting complex technical documents, and ensuring compliance with all relevant codes and standards. Additionally, this position includes leadership responsibilities, such as mentoring junior technicians, sharing best practices, and supporting team development.
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment.
Perform inspections and service on Mircom and non-Mircom product.
Complete and return inspection reports in a timely manner.
Provide technical support to customers as needed.
Provide operational training to end-users.
Ensure our customers and end-users have a positive experience working with Mircom.
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals.
Provide training and guidance to junior technicians.
Ensure work is performed in compliance with ISO 9001 quality standards and company procedures.
 Requirements and Skills: 

5 years or more years of experience as a Service Technician within the Fire Alarm industry.
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification.
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration.
Ability to communicate in English both verbally and in writing.
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding.
Possess a valid and clean motor vehicle license (G License).
Knowledge of Mircom systems is an asset.
Competency in Microsoft Word and Excel is an asset.
 What Mircom Offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 
 

Regional Sales Manager
USA
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Regional Sales Manager (RSM) is responsible for achieving double-digit annual growth and increasing Mircom’s market share in the U.S. This will be accomplished by implementing a comprehensive sales strategy focused on fostering relationships, uncovering new opportunities, and driving sales through immediate, mid-term, and long-term objectives.  Driving sales and opportunities through our distributors and developing demand for distribution. The territory includes the remote USA with a focus on the regional Distributors to support.
The Regional Sales Manager will oversee the South/Central territory. The successful candidate must reside within the indicated territory: North Dakota, South Dakota, Nebraska, Kansas, Oklahoma, Texas, Minnesota, Iowa, Missouri, Arkansas, Louisiana, Wisconsin, Illinois, Mississippi, Michigan, Indiana, Kentucky, Tennessee, Alabama, North Carolina, South Carolina, Georgia, and Florida.
Key Responsibilities:

Proactively research and recruit potential new distribution partners to expand Mircom’s reach and market share.
Engage with low voltage integrators to promote and drive sales to wholesale distributors.
Provide ongoing support to existing distributors to help them achieve sales targets and ensure customer satisfaction.
Organize and deliver educational sessions such as lunch & learns to promote Mircom products to Architects, Engineers (A&E), and industry influencers, increasing brand awareness and product specification.
Work closely with distributors to share leads, foster collaboration, and enhance sales opportunities through joint efforts.
Attend and actively participate in trade association meetings, industry events, and trade shows to network and promote Mircom’s presence in the market.
Partner with distributors on sales calls to present Mircom solutions to developers, property management companies, and end-users.
Develop and maintain strong relationships across the market, including within vertical markets such as commercial, multi-residential, healthcare, and education sectors, to drive market expansion.
Requirements and Skills:

College Diploma or University Degree preferred.
Equivalent industry experience may substitute for formal education, with some college coursework preferred.
2-5 years of experience in sales or a related field
Proven experience in distributor sales, channel development, or low voltage/life safety industry.
Strong presentation and communication skills.
Ability to travel regularly within the assigned territory.
Experience conducting product training and technical presentations is an asset.
Self-starter with strong organizational and networking skills.
 What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Mircom Group of Companies is a smoke-free and drug-free workplace.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
*Employment is contingent upon the successful completion of background checks.
 

Business Development Manager
Security Products & Services
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are seeking an experienced and results-driven Business Development Manager (BDM) to drive growth within the real estate and property management sectors. This role is focused on identifying, developing, and nurturing strategic partnerships with developers, property managers, and real estate partners to expand our client base and support the launch of Mircom's portfolio of products. As a key contributor to our business development strategy, the ideal candidate will possess a strong understanding of the real estate development lifecycle, property management operations, and the security solutions industry.

Key Responsibilities:

Identify and pursue new business opportunities with real estate developers, property managers, and commercial partners.

Drive revenue growth through strategic outreach, relationship-building, and deal closure.

Support go-to-market efforts for new residential and commercial security solutions.

Present tailored proposals to key stakeholders and lead contract negotiations.

Conduct market research and analysis to inform strategic planning and identify emerging opportunities.

Write compelling business proposals and assist in structuring deals to maximize value.

Maintain strong, long-term relationships with clients and industry partners.

Represent the company at industry events, conferences, and networking functions.

Ensure work is performed in compliance with ISO9001 Quality Standards & Compliance Procedures.
Requirements and Skills: 

Bachelor’s degree in Business, Marketing, Real Estate, or a related field.

3+ years of experience in business development, sales, or real estate.

Demonstrated success in closing deals and achieving/exceeding sales targets.

Strong understanding of property management operations and real estate development cycles.

Solid knowledge of the security industry and available technology solutions is a strong asset.

Exceptional communication, negotiation, and presentation skills.

Proficiency in CRM tools and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Must be eligible to work and drive in Canada.

Must be able to travel internationally. 
 What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary  
Group Insurance Benefits
Company RRSP Program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Act.  Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited