PCB Assembler
  (afternoon shift 3:20pm-11:20pm)
Pointe Claire, QC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Reporting to the PCB Team Leader and Supervisor, the Post Wave and Visual Inspection Operator/Assembler is responsible for visual inspection, hand soldering, lead trimming, and working with various hand tools to produce high-quality PCB assemblies. This role plays a key part in ensuring product quality and customer satisfaction This is a full time permanent role, afternoon shift, based in our Pointe Claire,QC facility.
Key Responsibilites:

Inspect solder joints, part polarity, and component placement.
Repair post-wave soldered boards and components.
Trim component leads on electronic boards.
Hand solder components onto boards as per work instructions.
Use torque drivers to install parts during final assembly.
Ensure all jobs are properly labeled, with correct quantities and required documentation.
Maintain and clean soldering and de-soldering equipment.
Keep immediate work area in clean and orderly condition.
Advise Supervisor or Lead Hand of any abnormal conditions.
Offer suggestions for continual improvement.
Ensure work is performed in compliance with ISO9001 Quality Standards & Compliance Procedures.
Requirements & Skills:


Completion of a High School Diploma or Vocational Equivalent.
Minimum 2 years of experience in a Manufacturing environment is preferred.
Basic understanding of IPC specifications related to PCB and assembly manufacturing.
Knowledge of IPC-J-STD-001 and IPC-A-610 standards is an asset.
Proficient in using magnifying lamps/scopes.
Must have strong interpersonal and verbal/written English communication skills.
High attention to detail and accuracy.
Must be reliable and punctual.
Strong ability to identify component markings and polarity.
Skilled in the use of soldering irons.
Competent in using hand tools such as torque drivers and screwdrivers.
Ability to lift 25-50 Ibs.
Comply with health and safety regulations.
Adhere to company and departmental policies and procedures.
Protect company and customer confidentiality.
Foster positive working relationships within a team environment.
Perform other duties as assigned.
Ability to work efficiently and effectively under pressure with simultaneous deadlines.
Ability/willingness to learn on the job new skills trough training.
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary

Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 

Engineering Department Administrator
Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Location: On-Site five days per week at 25 Interchange Way, Vaughan, ON, L4K5W3
Reports to: CTO / Engineering Leadership
Role Summary:
The Engineering Department Administrator is a progressive role that centralizes operational and coordination activities supporting engineering leadership across hiring, project coordination, documentation control, and execution. This position consolidates responsibilities previously distributed across multiple coordinators to improve efficiency and accountability.
Core Responsibilities:
1. Engineering Hiring & Talent Coordination 

Coordinate candidate pipeline management, interview scheduling, and tracking 
Maintain structured evaluation tables and feedback collection 
Support job postings, HR coordination, and onboarding 
2. Intern & Resource Planning Coordination

Track intern onboarding, assignments, and project allocation 
Maintain visibility into resources, supervisors, and timelines 
Follow up with engineering managers for alignment 
3. Engineering Documentation & Data Management 

Maintain SharePoint document repositories
Ensure proper storage of engineering documents (schematics, BOMs, PDFs) in ERP environment
Enforce document control standards 
4. Project & Operational Coordination

Track tasks, action items, and project timelines 
Support status reporting and stakeholder updates 
Coordinate across engineering and product teams 
5. Administrative Support to Engineering Leadership 

Prepare reports, summaries, and coordination materials 
Manage approvals and HR-related documentation
Act as liaison between Engineering, HR, Product, and Operations 
6. Procurement & Transactional Support 

Support invoice preparation and submission 
Assist with project documentation and procurement workflow
7. Engineering Process Support

Standardize workflows across hiring, documentation, and projects 
Identify inefficiencies and propose improvements 
Key Competencies: 

Strong Excel and data management skills 
Experience with SharePoint and document control 
Strong organizational and follow-up discipline 
Clear communication skills across teams 
Requirements and Skills: 

Diploma or degree in Engineering, preferably Electrical or Mechanical Engineering 
Strong potential and interest in developing into Project Coordination, Project Management, Product Analyst, or Product Management roles over time 
Strong organizational, follow-up, and multi-tasking skills with the ability to manage priorities and timelines 
Clear written and verbal communication skills across cross-functional teams 
Strong analytical and problem-solving abilities 
Proficiency in Excel, reporting tools, and structured data tracking 
Experience with SharePoint, document control, ERP systems, or engineering documentation processes is an asset 
Comfortable working in a fast-paced, process-driven, and highly collaborative environment 
High attention to detail, accountability, and willingness to take initiative 
Key Metrics for Success:

KPI tracking (hiring cycle, turnaround times) 
Document, Plan, Track and Execute all administrative intake 
Execute lightweight PMO discipline including process tracking and documentation
100% Utilization of digital tools and software in a paper-free environment
What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Act.  Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
 Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

Warehouse Supervisor-Niagara Falls, NY
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are seeking a detail-oriented Warehouse Supervisor to lead and support a small Pick & Pack team, ensuring all orders are accurately pulled, packed, and shipped while maintaining high quality standards. This role involves managing inventory accuracy, overseeing cycle counts, coordinating shipments, and ensuring timely order fulfillment. The candidate will also be responsible for a mix of administrative and hands-on warehouse duties.
Note: Candidates must reside in the Western New York area, as this position is based out of our Niagara Falls, NY warehouse.
Key Responsibilites:

Data entry-receive, track and allocate material into inventory or other warehouse locations
Inspect inbound shipments for damage and/or missing material
Pick, pack, label and verify material for outbound shipments
Answer phone calls, emails and respond in timely manner in regard to shipments, carrier pricing, transfers and sales team
Use online portals for data entry/courier shipping labels/Bill of Ladings (Ups-worldship, Fedex, other LTL carriers.)
Sort incoming RMA’s and work with RMA dept to create invoices/send to Head Office
Communicate discrepancies to appropriate locations, departments
Ensure work environment is clean, empty trash cans, replace trash liner, sweep work areas, and bathrooms, refill soap, paper towels in restrooms
Assist with receiving, packaging and shipping
Perform and oversee cycle count, report on overstock, shortages, damaged or missing goods
Perform timely report claims/damaged or missing material
Oversee time keeping of employees
Report any Health & Safety issues
Operate power-jack/pallet jack/scale/dock plate used in daily movement of stock
Requirements & Skills:

Completion of secondary high school diploma or equivalent
Knowledge of Microsoft Office applications, such as Word, Excel and PowerPoint
5+ years of experience in a supervisory role in any manufacturing or distribution industry.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with others.
Strong problem-solving skills and the ability to make sound decisions under pressure.
Attention to detail and a commitment to maintaining high standards of quality and accuracy
Stand for long periods of time.
Some heavy lifting 50-75 pounds
At times must reach, kneel, bend to store or pull items for orders
Reside in the Western NY area
What Mircom Offers:

Competitive salary
Opportunities for professional development and career advancement.
A dynamic and supportive work environment.
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

Warehouse Associate
Pointe Claire, QC

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies. 
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Under the supervision of the Warehouse Supervisor, the Warehouse Associate will be responsible for the storage, movement, receiving, preserving and staging of materials, while providing the highest quality of service to all customers. The Warehouse Associate will also be responsible for the day-to-day monitoring of physical security in the warehouse, reporting of all security-related issues to management and any other warehouse functions that may be assigned. This is a full time permanent role based out of our Vaughan, ON facility.

Responsibilities:

Print/Read picking slips from the system.
Follow procedures on RF picking slips or verbal instructions regarding duties to be performed.
Pick, prepare and move customer orders and related material to checking stage for shipping process.
Use an RF scanner to perform a cycle count daily and report any discrepancies to the Supervisor.
Package shipments securely on pallets, label and provide transportation documents, load trucks.
Receive and store all finished goods from final assembly or delivery carriers in a timely manner using the RF scanner system.
Ensure the accuracy of shipments; confirm the quantity and part number(s) are accurate.
Sort out material by POs and process QC orders.
Receive materials in the system and stamp paperwork with date and signature.
Assist Supervisor with highlighting, collecting, and filing paperwork.
Operate warehouse mobile equipment including forklifts.
Sort pallets and perform inventory checks.
Perform safety checks and preventive maintenance; update logs when machinery is used.
Maintain a clean and organized work area at all times while adhering to all health and safety policies/procedures.
Ensure work is performed in compliance with ISO 9001 quality standards and company procedures.
Perform any other related duties as required by the Supervisor.

 Requirements and Skills: 

Completion of a High School Diploma or Vocational Equivalent
Three years’ of experience as a warehouse associate is an asset.
Forklift Safety Training Certificate required.
Comfortable working in a computer based work environment including Microsoft Office.
Ability to lift up to 75Ibs frequently.
Work requires walking, sitting, standing, bending/crouching, reaching, climbing ladders.
Able to be detail oriented following precise instructions when processing orders.
Knowledgeable of all shipping/receiving procedures applicable in Canada, USA and Internationally.
Experience using RF scanners preferred.
Must be able to read, understand and follow instructions/picking slips.
Excellent interpersonal and communication (verbal & written English) skills.
Familiar with touch screen data entering and scanning.
Familiarity with ISO standards is an asset.
Forklift experience an asset.

 What Mircom offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Assembler & Packer
Vaughan, ON

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Mircom is searching for a qualified Assembler and Packer to join our team. This position is responsible for performing any combination of following tasks to assemble electronic components, subassemblies, products, or systems: Reads work orders, follows production drawings and sample assemblies, or receives verbal instructions regarding duties to be performed. This is a full time permanent role based out of our head office in Vaughan, ON.
Key Responsibilities:

Reads work orders, follows production drawings and sample assemblies, or receives verbal instructions regarding duties to be performed.
Positions and aligns parts in specified relationship to each other in jig, fixture, or other holding device.
Crimps, stakes, screws, bolts, rivets, welds, solders, cements, press fits, or perform similar operations to join or secure parts in place, using hand tools, power tools, machines, and equipment.
Mounts assembled components, such as transformers, resistors, transistors, capacitors, integrated circuits, and sockets, on printed circuit boards or chassis panel.
Connects component lead wires to printed circuit or routes and connects wires between individual component leads and other components, connectors, terminals, and contact points, using soldering, welding, marettes, or related bonding procedures and equipment.
Installs finished assemblies or subassemblies in cases and cabinets.
Assembles and attaches hardware, such as caps, clamps, knobs, locks, screws, wires and switches, to assemblies.
Performs intermediate assembly tasks, such as conformal coating, silk screening, masking, cutting traces, labeling assemblies.
Tends machines that press, shape, or engrave component parts.
Adjusts or trims materials from components to achieve specified electrical or dimensional characteristics.
Performs on-line go-not-go testing and  inspection, using magnifying devices and Automatic Optical Inspection(AOI), measuring instruments, and electronic test equipment, to ensure parts and assemblies meet production specifications and standards.
May perform assembly, soldering or inspections under microscope or other magnifying device.
Perform loading of PCB’s in trolley, packing of panels and enclosures, stocking on skids/trolleys and delivering to Raw Material or Finish Goods stock.
 Requirements and Skills: 

Must be detail oriented, precise and fast learner.
Must be able to read, understand and follow instructions/drawing.
Education:

Completion of a High School Diploma or Vocational Equivalent.
Electronic devices assemblers that solder might require accreditation or certification.
Knowledge:

Three years’ experience of electronic assembly an asset.
Knowledge of electronic components and electronic assembly an asset.
Familiar with touch screen data entering and scanning.
Familiar with ISO and IPC standards an asse.t
Skills & Abilities:

Ability to work cohesively with employees and managers as part of a team.
Good interpersonal and communication (verbal & written English) skills.
Ability to focus attention on details and a high level of accuracy skills.
Reliable.
Ability to work efficiently and effectively under pressure with simultaneous deadlines.
Ability to maintain confidential information in a professional manner.
Ability/willingness to learn on the job new skills through training.
Physical Effort:

Lifting

50lbs plus – occasional (up to 30%), where over 50lbs lifting must be done by two people.
20 to 50lbs – frequently (10% to 100%)
1 to 20lbs – most frequently (50% to 100%)
Walking

100% of the job requires walking.
Standing

Up to 100%
Bending/Crouching

Up to 50%
Reaching

Above shoulder height – up to 50%
At shoulder height – up to 100%
Below shoulder height – up to 100%
Climbing

20% - there is a second floor mezzanine that requires stair climbing to reach.  Ladders/rolling stairs are also located around the plant and are used to reach overstock locations.
Sitting

Up to 80%
Working Conditions


Exposed to heat and cold in the warehouse.
Exposed to fumes and other odors from operations.


 What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program

 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Code. Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.
 

 Técnico en Presupuestos
Capital Federal, Buenos Aires Argentina

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies. 
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Fire Alarm Systems Estimator will be responsible for estimating Fire Alarm System material and labour for projects which the Project Management Office (PMO) manage, regionally and/or nationally within Canada; this includes reviewing Consulting Engineers design drawings, Material take-off (either manually and/or using Procore), Bill of Material (BOM) creation, Labour (hours/cost) estimations for system Test and Inspection and Verification, Quote creation in AX. The Estimator will be required to review plans and confer with Sales Managers and Project Managers, if required, to provide a BOM and Quote for a complete and functional Fire Alarm system which meets the project specifications.​ The role is a full time permanent role based out of our office in Capital Federal, Buenos Aries Argentina.

Responsibilities:

Work closely with Sales Managers and Project Managers to have a full understanding of the projects needs and requirements.
Review and understand Consulting Engineer drawings and designs for the Fire Alarm System.
Perform take-offs of design drawings, manually and/or by using Procore software, to provide accurate quantities of materials, and labour hours required for each project.
Employ problem-solving strategies and find solutions to product design issues.
Successfully meet deadlines for project quote submittals.
Ensure proper documentation of all work, organize, and maintain quotes and all supporting documents in a digital file database on the PMO SharePoint site for each project.
Provide assistance to the Project Manager in the interpretation and implementation of specifications and requirements.
Ensure work is performed in compliance with ISO 9001 quality standards and compliance procedures.

 Requirements and Skills: 

Post-secondary College Graduate in design or a related electronic Industry field is required.
Minimum 2 years of Life Safety Systems sales or technical experience.
Strong understanding of the Life Safety industry codes and standards.
Proven analytical skills and the ability to identify customer needs and the ability to effectively communicate them required.
Able to read and interpret engineering drawings and specifications.
Strong presentation, oratory, and written skills.
Demonstrated ability to finish multiple projects on time and scale.
Computer literate, including effective working knowledge of MS Word, Excel, PowerPoint, e-mail, Adobe Products and Dynamics AX ERP.
Ability to follow through and complete overlapping projects.
High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.
Excellent organization and project management skills, including the ability to multitask in a fast-paced product development environment.
Able to work with minimal supervision.
Analytical and creative thinker.
Team player.
Must be fluent in English.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
 Disclaimer:
 Our company does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other web-site job postings. Any resume or other information received from a supplier not approved in advance by our Company to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

Certified Fire Alarm Technician-Ottawa(ON)

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Summary:
Mircom is searching for talented and certified Fire Alarm Technicians to join our teams in Ottawa, ON. If you are an experienced Fire Alarm Technician with great customer service skills, we have an exciting and rewarding opportunity for you.
 Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
Ensure work is performed in compliance with ISO 9001 quality standards and company procedures
 Requirements and Skills: 

Technicians shall have 3-5 years of experience within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 What Mircom offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 

Junior Fire Alarm Technician
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Summary:
Ready to start your career as a Certified Fire Alarm Technican?
Mircom Group of companies is seeking Junior Fire Alarm Technicians for all our branches across Canada who have completed all CFAA courses and have written the CFAA exam. This is an entry-level field role ideal for someone ready to build practical experience in inspection, testing, service, and installation support of fire alarm and life safety systems under supervison.
Key Responsibilities:

Assist senior technicians with inspection, testing, and maintenance of Mircom fire alarm systems.
Support troubleshooting of system faults (devices, panels, NAC circuits, signaling issues, etc.).
Perform basic device verification (smoke/heat detectors, pull stations, horns/strobes, relays, modules).
Help complete service reports, inspection forms, and deficiency documentation.
Maintain tools, test equipment, and inventory of common parts.
Communicate professionally with customers, site contacts, and team members.
Follow company safety procedures and site-specific requirements at all times.
Support installation activities as needed (device replacements, labeling, minor wiring tasks, cleanup). 
 Requirements and Skills: 

All CFAA courses completed
CFAA exam written (proof required; certification status to be confirmed when available).
Ability to read basic drawings, device lists, and service documentation.
Comfortable using hand tools and test equipment; willingness to learn panel programming basics.
Ability to work at heights (ladders/lifts) and lift up to 50 lbs.
Strong attention to detail and professionalism on customer sites.
0–2 years related experience (fire alarm, electrical, low voltage, security, or building systems).
Electrical/ELT program, apprenticeship exposure, or related technical diploma.
Knowledge of common manufacturers (e.g., Mircom, Edwards/EST, Simplex, Notifier, Siemens).
Safety tickets (e.g., WHMIS, Working at Heights, Confined Space, First Aid).
Valid driver’s license.
What Mircom Offers:

Compensation is commensurate with experience
Group Health Benefits
Training and mentorship toward full field competency
Opportunities for advancement within fire alarm and life safety
Company RRSP contributions
Education incentives
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 

 Production Supervisor - GTA
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions. 
Summary:
The Production Supervisor is responsible for overseeing all aspects of the manufacturing department within an ISO 9001–certified environment. This individual will lead and develop a high-performing team while driving continuous improvement in manufacturing methods, processes, and performance metrics. The role requires close collaboration with Safety, Quality, Manufacturing & Test Engineering, Demand Planning, Procurement, Order Fulfillment, and other Manufacturing departments to ensure operational excellence. The ideal candidate will have a strong background in Lean Manufacturing and a proven ability to optimize efficiency, cost, and quality through disciplined process improvement and effective leadership. As the company continues to grow, the Supervisor will play a key role in scaling production capabilities, enhancing cross-functional alignment, and supporting strategic business objectives. This is a full time permanent role based out of our Head Office in Vaughan, ON.

Key Responsibilities:

Lead and take ownership of developing, implementing, and improving manufacturing and assembly methods within a Lean Manufacturing environment.
Collaborate with cross-functional teams (Engineering, Quality, Supply Chain, Order Fulfillment, and other Manufacturing departments) to drive continuous improvement initiatives across all production areas.
Plan, organize, and monitor production schedules to ensure on-time delivery and alignment with customer requirements.
Create and maintain work instructions, manufacturing orders, and process documentation to support consistent production execution.
Establish and maintain labour standards, support time studies, and monitor productivity metrics to enhance performance.
Support New Product Introduction (NPI) by collaborating with Engineering on electronic and mechanical design for final assembly (DFT/DFM considerations).
Apply structured problem-solving methods to resolve production issues and sustain process improvements.
Act as a liaison between engineering, manufacturing engineering, order fulfillment, and corporate headquarters to ensure alignment on priorities and deliverables.
Lead, coach, and mentor production staff, fostering a culture of accountability, teamwork, and continuous learning.
Ensure compliance with ISO 9001 standards, company policies, and health and safety regulations, while promoting a strong culture of safety and quality awareness.
Skills and Qualifications: 

Bachelor’s degree in Manufacturing, Industrial, or Mechanical Engineering, or a related field; equivalent experience will also be considered.
5+ years of experience in an electronic manufacturing or production leadership role within a Lean Manufacturing environment.
Strong knowledge and application of Lean Manufacturing principles (e.g., 5S, Kaizen, Kanban, JIT).
Proven experience in process improvement, production planning, and workflow optimization.
Demonstrated ability to support New Product Introduction (NPI), including collaboration with Engineering on DFM/DFT considerations.
Skilled in creating and maintaining manufacturing documentation such as work instructions, process flows, and BOMs.
Experience conducting time studies, setting labor standards, and tracking productivity metrics.
Proficient in root cause analysis and structured problem-solving tools (e.g., 5 Whys, Fishbone, 8D).
Strong interpersonal and communication skills, with experience collaborating across Engineering, Quality, Supply Chain, and Order Fulfillment teams.
Demonstrated leadership ability to coach, mentor, and develop high-performing production teams.
Knowledge of ISO 9001 standards and commitment to maintaining a culture of safety, quality, and compliance.
Proficiency with ERP/MRP systems and manufacturing software.
Lean Six Sigma certification (Green Belt or higher) is an asset.
 

What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

Alberta  Journeyperson Electrician

Edmonton, Alberta

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 Summary:
Mircom is searching for talented Alberta Journeyperson Electrician to join our team in Edmonton, AB. If you are an experienced, fully certified Alberta Journeyperson with great customer service skills, we have an exciting and rewarding opportunity for you. This role is based out of our branch in Edmonton, Alberta.
 Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment.
Perform inspections and service on Mircom and non-Mircom product.
Complete and return inspection reports in a timely manner.
Provide technical support to customers as needed.
Provide operational training to end-users.
Ensure our customers and end-users have a positive experience working with Mircom.
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals.
 Requirements and Skills: 

Electricians shall have 3-5 years of experience as an Alberta Red Seal Electrician.
Must be fully certified.
Ability to communicate in English both verbally and in writing.
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding.
Possess a valid and clean motor vehicle license (G License).
Knowledge of Mircom systems is an asset.
Competency in Microsoft Word and Excel is an asset.
 What Mircom Offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Code. Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

Administrative Coordinator
Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies. 
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are searching for a detail oriented coordinator that will provide administrative and coordination support to the Training Department, with additional support to Sales and Service teams for insurance and compliance documentation. The incumbent will oversee end-to-end training administration for internal and external customers, including recommending appropriate training options, processing registrations, maintaining training records and online platforms, issuing certificates, and responding to inquiries. They will support invoicing and billing activities in Microsoft AX and assists in maintaining and updating training policies and procedures. They will review and approve fire alarm panel programming key requests and provides basic troubleshooting support. They will also coordinate compliance documentation, including WSIB/WCB clearance certificates, Certificates of Insurance, vendor pre-qualification packages, health and safety compliance forms, and ongoing maintenance of corporate compliance records. This is a full-time role based from our head office in Vaughan, ON.

New Grads Welcome - Launch your career with us, a leader in fire and life safety solutions, as a detail-oriented Coordinator supporting training administration, billing, basic technical requests, and essential insurance/WSIB and health & safety documentation.

Responsibilities:

Advise and recommend most appropriate training type for customers.
Process course enrolment requests and invoice/bill customers in Microsoft AX.
Revise internal and external training policies and procedures.
Issue training certificates to internal and external customers.
Track all course enrolment requests while answering any questions from customers (Ie: training course content, registration policy, billing).
Create and maintain training course registration pages on Mircom corporate website.
Create and maintain training user accounts on Mircom Learn website.
Assign free and paid training courses to both internal and external customers.
Review and authorize fire alarm panel programming key update requests (Ie: Alternate ESD Waiver requests and Key Expiry Date requests)
Review and authorize customer key order requests.
Provide basic troubleshooting directions for updating programming keys to customers.
Issue WSIB Certificates/WCB Clearance Letters to Sales and Service representatives.
Authorize the creation and release of Certificates of Insurance.
Complete pre-qualification forms, health & safety compliance questionnaires, and Supervisor Competency forms for Mircom Vendors.
Provide Mircom Vendors with supplementary documents including: Form 1000, W-9 forms, WHMIS/Working at Heights/Health & Safety training certificates.
Maintain and update corporate compliance requests on websites including: Complyworks, ContractorCheck and Avetta.

 Requirements and Skills: 

Diploma/degree in Business/Office Administration, HR/Training, or related field (or equivalent experience).
2+ years’ experience in training administration/customer service or operations coordination.
Experience processing registrations, maintaining training records, and issuing certificates.
Billing/invoicing experience; Microsoft Dynamics AX (asset).
Experience administering an LMS and maintaining online course registration pages (website/CMS).
Experience with insurance/compliance documentation (WSIB/WCB, Certificates of Insurance, vendor pre-qualification) an asset.
Strong customer communication and service skills; able to advise on training options and explain policies/billing.
Highly organized with strong attention to detail; able to track and prioritize high volumes of requests.
Sound judgment and confidentiality when reviewing/authorizing programming key and customer key order requests.
Basic troubleshooting/problem-solving for programming key update support.
Proficient with MS Office (Outlook, Excel, Word); familiarity with compliance portals (ComplyWorks/ContractorCheck/Avetta) an asset.

What Mircom offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

General Machine Operator
Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies. 
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The General Machine Operator is responsible for operating, setting up, and maintaining sheet metal fabrication equipment to produce high‑quality components according to engineering drawings and production requirements. This role supports manufacturing by ensuring safe, accurate, and efficient operation of machines used to cut, bend, form, and assemble sheet metal parts. This is a full-time role based out of our facility in Vaughan, ON.

Responsibilities:

Provide general support in the metal shop.
Operate machinery such as brakes & presses, spot welding and stand off insertion machines.
Load required tooling into the machine.
Produce and verify product piece to the drawing specs and identify it as “first off”
Perform maintenance as per outlined requirements.
Assemble and fit plates and sections to form structures.
Spot weld metal machine parts together.
Set up and operate heavy-duty sheet metal working machines.
Stock shelves and move materials to different machines using a forklift as required.
Unload sheet metal skids when delivered and store it accordingly.
Prepare all metal items for painting.
Follow Supervisor/Team Lead instructions.

 Requirements and Skills: 

High School Diploma or equivalent.
Previous 1 to 3 years experience in a metal shop environment.
Previous experience to spot welding, punch press and brake press, stand off and PEM inserter would be preferred.
Strong mechanical aptitude and good understanding of fabrication processes.
Able to read and interpret blueprints.
Must be able to frequently lift 30lbs and up to 50lbs occasionally.
Able to work in a noisy shop environment.
Counterbalance forklift certification required, with minimum 6 months experience.
Must have steel-toed safety boots.

What Mircom offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

   Certified Fire Alarm Technician

Greater Toronto Area, ON

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 Summary:
Mircom is searching for talented and certified Fire Alarm Technicians to join our team in Vaughan, ON. This is a full time role. If you are an experienced, fully certified Fire Alarm Technician with great customer service skills, we have an exciting and rewarding opportunity for you.
 Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment.
Perform inspections and service on Mircom and non-Mircom product.
Complete and return inspection reports in a timely manner.
Provide technical support to customers as needed.
Provide operational training to end-users.
Ensure our customers and end-users have a positive experience working with Mircom.
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals.
 Requirements and Skills: 

Technicians shall have 5 plus years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (G License)
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 What Mircom Offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 
 

Business Development Manager
Security Products & Services
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are seeking an experienced and results-driven Business Development Manager (BDM) to lead growth in the real estate, property management, and government sectors. This role focuses on identifying, building and maintaining strategic partnerships that expand our client base and support the launch of Mircom’s product portfolio. The ideal candidate will have a deep understanding of real estate development, property management operations, and the fire life safety& building industry.
Key Responsibilities:

Identify and pursue new business opportunities with real estate developers, property managers, commercial partners and government.
Drive revenue growth through strategic outreach, relationship-building, and deal closure.
Support go-to-market efforts for new customer base in residential, commercial, industrial and government sectors.
Present tailored proposals to key stakeholders and lead contract negotiations.
Conduct market research and analysis to inform strategic planning and identify emerging opportunities.
Write compelling business proposals and assist in structuring deals to maximize value.
Maintain strong, long-term relationships with clients and industry partners.
Represent the company at industry events, conferences, and networking functions.
Ensure work is performed in compliance with ISO9001 Quality Standards & Compliance Procedures.
Requirements and Skills:

Bachelor’s degree in Business, Marketing, Real Estate, or a related field.
3+ years of experience in business development, sales, or real estate.
Demonstrated success in closing deals and achieving/exceeding sales targets.
Strong understanding of property management operations, government and real estate development cycles.
Solid knowledge of the life safety industry and available technology solutions is a strong asset.
Exceptional communication, negotiation, and presentation skills.
Proficiency in CRM tools and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Must be eligible to work and drive in Canada.
 What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary  
Group Insurance Benefits
Company RRSP Program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Act.  Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

SMT Machine Operator
Night Shift
(12:10am-8:10am)
 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 Summary:
Under the supervision of the Manager, this position is responsible for the safe, accurate assembly, insertion of electronic components and other related assembly in a timely fashion, with the help of complex machinery. This is a full time night shift, permanent role,  based out of our Head Office in Vaughan, ON.
Key Responsibilities:

Set-up, run and troubleshoot Auto-insertion and SMT machines with minimum down time and minimum supervision
Perform quality inspection with the aid of Automatic Optical Inspection (AOI), Golden Sample or Bills of Material (BOM) and log it on the First Off template of the Manufacturing Order (MO)
Perform safety checks and preventative maintenance as required
Maintain PCB stock accurately, ensuring cleanliness and good organization
Visually inspect all boards after processing on the machines
Manage and track stock accurately by utilizing Integrated Materials Management Software
Work in a safe and organized manner
Ensure work is performed in compliance with ISO 9001 quality standards and company procedures
 Skills and Qualifications: 

Completion of a High School Diploma or Vocational Equivalent
Machine operator certification an asset
Three years’ experience using Auto-insertion and SMT machinery
Ability to read work orders, follow production drawings, sample assemblies, and understand verbal instructions
Experience with current IPC class 2 standard for proper insertion, placement and reflow of components
Knowledge of appropriate materials, methods, and the tools required in various assembly processes
Knowledge of electronic components and electronic assembly is an asset
Knowledge of set-ups, programming and adjustments an asset
Soldering experience an asset
Ability to work independently as well as in a team
Good interpersonal and communication (verbal & written English) skills
Must be detail-oriented, highly accurate and able to meet tight deadlines
Ability to lift heavy objects (up to 50 pounds), crouch, bend, walk and stand for long periods
Ability to perform mathematical functions (addition, subtraction, multiplication, division)
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

Test/Repair Technician 
Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Join a skilled team where you'll test, troubleshoot, and repair electronic assemblies using industry-grade equipment while maintaining top-tier workmanship quality. If you have 2–5 years of hands-on electronics experience, surface mount soldering skills, and the ability to read schematics, this is the role for you! This is a full time role based out from our head office in Vaughan, ON.
Key Responsibilities:

Test and repair of electronic devices and assemblies.
Perform light soldering operations (surface mount repair, asset).
Maintain a high level of workmanship quality throughout the test and repair process.
Provide technical support for the production lines.
Provide leadership in the testing and troubleshooting of Mircom products through the appropriate use of a variety of test equipment such as oscilloscopes and test fixtures, etc.
Interact directly with production personnel and assist in training new employees on all aspects of testing and repair as required.
Working in a team environment to ensure smooth operations.
Requirements and Skills:

Post-secondary education in electronics.
2-5 years of practical work experience in the testing and repairing of electronic assemblies.
Proven ability to read and understand schematics.
Surface Mount soldering skills.
Basic MS Suite and computer literacy.
Ability to understand both written/ verbal instructions.
Strong written and oral communication skills.
Ability to work independently as well as in a diverse team.
Strong interpersonal skills.
Familiarity with Automated Test programs such as JTAG or Labview would be an asset.
Additional experience with the test and repair of Mircom, Secutron or Securiplex fire alarm systems would be desirable.
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
 
 
 
 
 
 

Technical Writer-Digital Products, Approvals & UX Documentation
Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Technical Writer – Digital Products, Approvals & UX Documentation is responsible for planning, developing, and delivering clear, accurate, and user-focused documentation and digital media for Company products. This includes traditional product manuals, labels, and approval/agency documentation, as well as modern digital-first content, UI/UX support for software products, and multimedia content to help customers install and use our products safely and effectively.
The Technical Writer will work closely with Engineering, Product Management, UI/UX, Compliance, Marketing, and Customer Service to ensure all documentation—print and digital—is technically accurate, compliant with regulatory requirements, and aligned with the needs of end users. This is a full time, in office role based out of our head office in Vaughan, ON.
Key Responsibilities:
Product manuals, labels, and regulatory/approvals documentation

Plan, write, and maintain installation manuals, user manuals, quick-start guides, and technical documentation for the full product line.
Develop and maintain product labels, markings, and safety information, ensuring alignment with regulatory and approval requirements.
Prepare and maintain content required for approval agencies and regulatory bodies, including technical specifications, product data sheets, test summaries, and other supporting documentation.
Coordinate with Engineering, Compliance, and Approval Agencies (as required) to support approval applications, renewals, and ongoing certification requirements.
Maintain accurate and organized records, document history, and version control for all manuals, labels, and regulatory submissions.
Ensure documentation is consistent in format, terminology, and branding, and meets applicable ULC standards and codes.
Digital-first product documentation

Develop and maintain online help, web-based documentation, and knowledge base articles for digital and software-enabled products.
Author structured, reusable content that can be published to multiple channels (PDF, web help, in-app help, support portals, etc.).
Create and maintain quick reference guides and FAQs that support customer self-service and reduce support inquiries.
Work with internal stakeholders to ensure documentation is updated in alignment with product releases and software updates.
UI/UX documentation and software product support

Collaborate with UI/UX designers, product managers, and software engineers to document user workflows, interface behaviors, error messages, and interaction patterns.
Contribute to the design and content of in-app help, tooltips, on-screen prompts, walkthroughs, and contextual assistance to improve user experience.
Review and refine user-facing UI text (labels, instructions, dialogs, alerts, error messages) for clarity, consistency, and tone.
Participate in design reviews, usability testing, and feedback sessions to ensure documentation and UI text support user needs and product goals.
Digital media creation and customer enablement

Plan, script, and produce digital media assets such as video tutorials, screen captures, animations, and interactive demos to help customers install, configure, and use products.
Create annotated screenshots, diagrams, and visual aids to explain technical concepts and procedures.
Work with Marketing and Customer Support to incorporate digital media into websites, customer portals, and training materials.
Ensure digital media content follows company branding, accessibility, and quality guidelines.
Customer and internal support

Respond to internal and external inquiries related to product documentation, labels, and approvals.
Provide documentation support to Engineering, Manufacturing, Sales, and Customer Service as needed (e.g., custom documentation requests, tender submissions, technical clarifications).
Assist in investigating and resolving documentation-related issues reported by customers or internal stakeholders.
Content strategy, process improvement, and other duties

Support the development and maintenance of a content strategy that ensures consistent, up-to-date information across manuals, brochures, data sheets, websites, knowledge bases, and in-app help.
Maintain centralized repositories and taxonomies for documentation and media, supporting content reuse and governance.
Contribute to the continuous improvement of documentation standards, templates, style guides, and workflows.
Perform other related duties as assigned.
Requirements and Skills: 

Diploma or degree in Technical Communication, Engineering Technology, Computer Science, UX Design, or a related discipline.
3–5 years of experience as a Technical Writer, Technical Communicator, or similar role in an engineering, manufacturing, or technology environment.
Experience supporting regulatory/approval documentation (e.g., electrical safety, product approvals, or similar) is preferred.
At least 2 years of experience producing documentation for digital products, software, or web-based solutions (e.g., embedded interfaces, SaaS, or control software) is an asset.
Experience working closely with engineering, product management, and UI/UX teams in an agile or iterative development environment.
Strong technical writing skills with the ability to translate complex technical and regulatory information into clear, concise, and user-friendly content.
Knowledge of electrical or electronic products, systems, or related technologies (experience with Company product lines or similar products is an asset).
Understanding of regulatory and approval requirements relevant to the company’s products (e.g., UL, ULC, CSA, CE, or equivalent), and the documentation needed to support them.
Demonstrated experience creating and maintaining user manuals, labels, and technical data sheets.
Demonstrated experience producing documentation for digital-first products, including web applications, embedded interfaces, or software-controlled equipment.
Familiarity with modern documentation tools and platforms such as: Camtasia, Snagit, Loom, Adobe Captivate, or equivalent for creating video tutorials and annotated screen captures.
Proficiency with digital media tools such as Camtasia, Snagit, Loom, Adobe Captivate, or equivalent for creating video tutorials and annotated screen captures.
Experience collaborating in UI/UX design tools such as Figma, Sketch, Adobe XD, or similar to review and document user flows and interfaces.
Ability to create diagrams and visual assets using tools such as Visio, Lucidchart, draw.io, or similar.
Knowledge of Framemaker software is desirable.
Understanding of content strategy, information architecture, and multi-channel content delivery (manuals, brochures, data sheets, web, in-app help, knowledge bases).
Familiarity with UI writing / microcopy best practices and accessibility standards (e.g., WCAG) for digital products.
Strong organizational and time management skills with the ability to manage multiple projects and deadlines.
Excellent interpersonal and communication skills, with the ability to work effectively with cross-functional teams and external agencies.
High attention to detail and commitment to accuracy, compliance, and quality.
Must reside in the Greater Toronto Area.
What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Act.  Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
 Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

  Certified Fire Alarm Technician
Montreal, QC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Mircom is searching for talented Fire Alarm Technicians to join our team in  Montreal(QC). If you are an experienced Fire Alarm Technician with great customer service skills, we have an exciting and rewarding opportunity for you.
 Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment.
Perform inspections and service on Mircom and non-Mircom product.
Complete and return inspection reports in a timely manner.
Provide technical support to customers as needed.
Provide operational training to end-users.
Ensure our customers and end-users have a positive experience working with Mircom.
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manual.s
Ensure work is performed in compliance with ISO9001 Quality Standards and Compliance Procedures.
 Requirements and Skills: 

Technicians shall have 3-5 years of experience within the Fire Alarm industry.
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification is a plus.
Technicians wtih a Canadian Fire Alarm Association (CFAA) Registration or comparable qualification is a plus.
Fluently in French and english to better serve our customers.
Knowledge of Mircom systems is an asset.
Competency in Microsoft Word and Excel is an asset.
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding.
Possess a valid and clean motor vehicle license (Class 5).
 What Mircom Offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 
 

 

Account Manager, PMA Sales
Maple Ridge, BC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Highly successful and poised for continued growth in the domestic market, we are seeking a qualified PMA (Preventative Maintenance Agreement) Sales Representative with a proven sales record and a solid understanding of fire alarm, security and telephone access systems. The successful candidate will be highly motivated and resourceful with an aptitude for learning and keeping pace with ever advancing technology. This is a full-time role based out of Maple Ridge, BC.
Key Responsibilities:

Identify and obtain new sales for PMA service and inspections.
Develop and upsell new and existing accounts by checking customers’ buying history, proactively contacting exiting customers to ensure orders are handled accurately and in a timely manner.
Target new business opportunities using industry contacts and expertise.
Establish relationships with building owners, property management companies, prospects, and industry insiders through a combination of cold calling, outdoor field sales and direct marketing efforts to present Mircom products and services and solicit new business.
Upsell and maintain service agreements with existing customers through a combination of outdoor field sales, phone sales and marketing efforts.
Develop innovative solutions using Mircom products and services to competitively meet customer needs.
Develop a win/pricing strategy based on market and customer knowledge.
Sell new service agreements on all company products and services.
Meet directly with customers to establish their needs and drive overall sales process.
Create proposals for service agreements, test inspections and preventive maintenance.
Quote sales agreements for customers with technical accuracy and within company pricing guidelines
Maintain client rapport by understanding current and future needs by responding promptly
Identify and resolve customer concerns and issues accurately and efficiently and in a timely manner.
Demonstrate and present to customers a thorough understanding of company services and communicate market pricing, customer needs, and competitor information and services.
Acquire and maintain sound knowledge of all product lines and services offered.
Requirements and Skills: 

Minimum 3+ years of technical sales experience, including but not limited to fire & life safety industry.
Knowledge of fire alarm industry and/or technology, OFC fire code and building codes considered an asset.
Proven B2B sales with strong prospecting skills including telephone and in person cold calling.
Self starter
Highly motivated
Aptitude for learning
Excellent interpersonal skills and effort at building relationships with a strong service orientation
Solid team player
Must be willing to travel for customer calls.
Advanced sales skills and ability to develop customer solutions.
Goes beyond job requirements to seek opportunities and generate ideas for improvements.
Proficient computer skills
Strong oral and written communication skills (English)
Post-secondary education (sales or technical degree/diploma)
Excellent presentation skills
Experience with preparing thorough quotes.
Must possess a car and hold a valid driver’s licence.
Must reside in the province.
What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Act.  Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
 Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.
 

 

Service Manager
Maple Ridge, BC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are searching for an experienced Service Manager to lead our Fire Alarm Technicians and all their service activities. He/she will organize and manage all service activities and performance of the service team. Our Service Manager will lead a team of Fire Alarm Technicians and ensure the efficient, safe, and timely completion of installation projects. In this role, you will plan and manage technician schedules, coordinate activities with general contractors, engineers, and authorities, and ensure all documentation and approvals are in place. You will mentor and train technicians, monitor labour hours and project costs, and help maintain optimal material levels and vehicle readiness. This is a full time role based out of our Maple Ridge location in BC.
Key Responsibilities:

Establish and manage technician installation schedules to ensure optimum work load efficiencies and timely equipment deliveries.
Mentor, train and develop skills with Technicians.
Coordinate installation activities with General Contractors, Engineers and building officials to ensure all documentation and approvals are delivered.
Create an environment which achieves ultimate customer service, while meeting or exceeding branch targets.
Monitor direct labour hours, project costs, and work schedules.
Coordinate and assist with expediting material requests, replenishing truck stocks and requesting other necessary supplies for technicians.
Ensure vehicles are clean and in safe operating condition by conducting regular inspection.
Ensure all safety guidelines are followed and that the company is in compliance with all regulatory rules and regulations.
Requirements and Skills:

3-5 years of experience in the Fire and Life Safety industry.
Proven manager/supervisor experience in the Fire Alarm industry.
Canadian Fire Alarm Association (CFAA) certification or ASTTBC (Applied Science Technologists and Technicians of BC) certification in fire alarm.
Proficiency to review drawings, conduct field surveys, prepare all required information to perform complete installation activities.
Strong computer skills and competency in Microsoft Office applications.
Ability to work flexible hours including weekends to meet customer/technician requirements.
Strong organizational skills, a positive attitude and the ability to learn quickly.
Possess a valid driver’s license and a clean driver's abstract
Strong verbal and written communications in the English language
Must be able to handle fast-paced environment.
Work with project management and meet on a weekly basis.
Be part of health & safety team.
Strong knowledge of Inspect Point, D365, Dayforce software a must.
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.