Service Billing Administrator

Calgary, Alberta

mircom logo

Service Billing Administrator 

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.

Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.

Key Responsibilities:

  • Ensure timely invoicing including maintenance of documentation supporting invoices
  • Resolve issues arising from actions or events involving administrative functions
  • Produce various adhoc reports and metrics as requested by management
  • Create purchase orders for various Service department requirements (i.e vendors, subcontractors, equipment, tech requirements)
  • Inventory and coordination of parts equipment and tooling for upcoming projects
  • Preform transfers from warehouses as needed
  • Create work orders for vendor service 
  • Assist with reviewing documents for billing issues, hours, variances etc.
  • Create and review open work orders for resolving back logged issues
  • Review documentation for work order variances in invoicing
  • Review documentation for PO variances in invoicing.
  • Aid with inquiries from AR, AP, clients, sales
  • Document job folder and filing to virtual cabinet
  • Assist with credit requests
  • Inventory all tech assets and maintain calibration schedules for meters
  • Assist service coordinators with duties as required
  • Other duties incidental those described herein 

Requirements and Skills: 

  • Minimum 1-3 years office administration experience
  • Experience in the industry would be considered an asset
  • Post-secondary education (technical diploma or degree)
  • Strong computer skills (Microsoft Office - Excel, Word, etc.) are preferred
  • Strong customer service skills
  • Ability to meet tight deadlines
  • Strong communication and interpersonal skills
  • Strong organizational skills
  • Ability to deal with confidential information with high degree of professionalism

What Mircom Offers:

  • A great working environment with opportunity for career advancement
  • Competitive salary
  • Group Insurance benefits
  • Company RRSP program

Interested applicants please forward a copy of your resume to Human Resources.

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

Skip to the main content