Director of Quality & Continuous Improvement

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We're looking for a qualified candidate to lead the development and implementation of an organization-wide quality management strategy, ensuring compliance to regulatory agencies, guiding the transition from ISO-9001 to ISO-9004, while integrating Six Sigma methodologies to reduce defects and improve product quality.
In this role, you'll oversee Quality Management Systems, focusing on key metrics such as Cost of Poor Quality, Scrap, Yield, Return Material Authorization, and Supplier Quality. Your goal will be to drive continuous improvement, reduce costs, and enhance operational efficiency.
You will lead and mentor the quality team, providing tools, training, and professional development opportunities to ensure high performance and foster a culture of continuous improvement throughout the organization. Working closely with cross-functional teams in product design, operations, applications, sales, and customer service, you'll ensure quality is embedded in all processes, enhancing customer satisfaction and safety standards.
Your expertise in analyzing performance data, customer feedback, and key quality metrics will help drive informed decision-making and the implementation of preventative actions. You'll ensure adherence to industry standards, conduct audits, and implement corrective actions to maintain high-quality standards and regulatory compliance.
You'll also strengthen relationships with customers and suppliers, ensuring that product quality meets both regulatory and customer expectations while promptly addressing quality concerns. Additionally, you'll be encouraged to innovate, integrate emerging technologies, and collaborate across departments to improve product development and maintain superior quality standards.
Candidates must possess a strong background in the electronics industry with at least 5 years of Quality Management experience.
This is an exciting opportunity for an experienced Quality leader to make a significant impact on an organization’s growth and success.
Key Responsibilities:

Develop and implement an organization-wide quality management strategy, transitioning from ISO-9001 to ISO-9004 and integrating Six Sigma methodologies to reduce defects and improve product quality.
Oversee quality management systems, focusing on key metrics (e.g., Cost of Poor Quality, Scrap, Yield, Return Material Authorization, Supplier Quality) to drive continuous improvement, reduce costs, and enhance efficiency.
Lead and mentor the quality team, providing guidance on tools, training, and professional development to ensure high performance and foster a culture of continuous improvement across the organization.
Work with product design, operations, applications, sales, and customer service teams to ensure quality is embedded across all processes, improving customer satisfaction and safety standards.
Analyze performance data, customer feedback, and key quality metrics to drive decision-making and implement preventative actions.
Ensure adherence to industry standards, conduct audits, and implement corrective actions to maintain high-quality standards and regulatory compliance.
Strengthen relationships with customers and suppliers to ensure product quality meets regulatory and customer expectations, and address quality concerns promptly.
Encourage innovation, integrate emerging technologies, and foster collaboration across departments to improve product development and maintain high-quality standards.
Requirements and Skills: 

Bachelor's degree in Electrical or Mechanical Engineering, or a related field; 
10+ years of experience in quality management within manufacturing, with 5+ years in leadership.
Proven track record in developing and implementing quality systems (ISO-9001/9004).
Well-defined approach to managing compliance to regulatory bodies (UL, FM)
Six Sigma (Black/Green Belt) and Lean Manufacturing experience highly desirable.
Strong leadership, data-driven decision-making, problem-solving, and cross-functional collaboration skills.
Expertise in quality management tools, statistical analysis, and industry standards.
Excellent leadership and team management skills, with the ability to motivate and guide a diverse team.
Exceptional communication and interpersonal skills, with the ability to collaborate effectively across various departments.
Professional Accreditation in Quality Management or Quality Engineering (CQE, CQA, CMQ) is preferred.
Candidates must have a background in electronics, with a minimum of 5 years of relevant experience.
What Mircom Offers: 

A great working environment  
Competitive salary 
Group insurance benefits 
Company RRSP program 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 
 

  Certified Senior Fire Alarm Technician-GTA


Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 Summary:
Mircom is searching for a strong Senior Fire Alarm Technician to join our team in the Greater Toronto Area. As a key member of the Mircom service team, the Senior Fire Alarm Technician will be responsible for performing advanced level inspections, installations, programming, and servicing fire alarm systems, access control systems, intercom systems, and associated Fire Protection equipment. This role requires a high level of technical expertise, strong problem-solving skills, and a commitment to delivering exceptional customer service. The Senior Fire Alarm Technician will work with both Mircom and non Mircom systems, providing operational training to end users, interpreting complex technical documents, and ensuring compliance with all relevant codes and standards. Additionally, this position includes leadership responsibilities, such as mentoring junior technicians, sharing best practices, and supporting team development.
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment.
Perform inspections and service on Mircom and non-Mircom produc.t
Complete and return inspection reports in a timely manner.
Provide technical support to customers as needed.
Provide operational training to end-users.
Ensure our customers and end-users have a positive experience working with Mircom.
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals.
Provide training and guidance to junior technicians.
 Requirements and Skills: 

5 years or more years of experience as a Service Technician within the Fire Alarm industry.
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification.
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration.
Ability to communicate in English both verbally and in writing.
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding.
Possess a valid and clean motor vehicle license (G License).
Knowledge of Mircom systems is an asset.
Competency in Microsoft Word and Excel is an asset.
 What Mircom Offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 
 

Business Development Manager - Central & Northern Florida
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 Summary:
The Business Development Manager (BDM) will be responsible for driving double-digit annual growth and expanding Mircom’s market share in the U.S. by executing a strategic sales plan. This includes building relationships, identifying new opportunities, and achieving sales goals across immediate, mid-term, and long-term timeframes. The position covers all of central and northern Florida, with a focus on the I-75 corridor extending to the Georgia state line. (Excluded counties for this position include Palm Beach, Broward, Dade, & Monroe). The qualified candidate must reside within the boundaries of central or northern Florida.


Key Responsibilities:

Execute Mircom’s strategic plans, while upholding Mircom’s values at all times.
Exceed the territory’s revenue and customer targets.
Conduct lunch & learns to promote Mircom products to the A&E community ensuring specifications and visibility
Engage with electrical contractors to convert them to self-performing installations or provide leads to ESDs
Uncover project opportunities via Construct connect, networking and other sources
Provide quotations and value engineering to assist ESDs in securing projects
Conduct joint sales calls with ESDs to meet developers, management companies and end-users
Build and maintain relationships across the market and within vertical markets to expand market share
Attend and participate in trade association meetings and trade shows
Requirements and Skills:

College Diploma or University Degree preferred
2 to 5 years experience in sales or a related field
2+ years of experience in the Fire/Security industry is an asset
Self-motivator with proven organizational track record.
Strong oral and written communication skills.
Strong knowledge of PC based applications (Microsoft Outlook, PowerPoint & Excel)
Working knowledge of D365 would be an asset.
Possess a current valid driver’s license
Hold a NICET certification is a bonus
Strong problem solver with a creative, solution-oriented approach
Technically proficient to review/discuss project plans
Strong relationship management skills
Well developed sales strategies and operational execution
Adaptability and responsiveness to market changes and shifting dynamics
Must already reside within the northern or central Florida area
Willingness to travel within the territory, including some overnight and air travel.
 What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Mircom Group of Companies is a smoke-free and drug-free workplace.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
*Employment is contingent upon the successful completion of background checks.
 

 
Ingénieur d'essais AQ - Produits d'incendie
Montréal
Pointe-Claire, Quebec 
Fondé en 1991, le groupe d'entreprises Mircom est le plus grand concepteur, fabricant et distributeur indépendant de solutions intelligentes pour les bâtiments et la sécurité des personnes en Amérique du Nord. Notre portefeuille, qui touche des clients dans plus de 100 pays, comprend des systèmes de détection et d'alarme incendie, de communication et de sécurité, de notification de masse, d'appel infirmier, d'automatisation des bâtiments et de technologies intelligentes. 
La mission de Mircom est de sauver des vies et de protéger les biens en fournissant une gamme de solutions innovantes et avancées qui sont évolutives pour répondre aux diverses demandes des utilisateurs, qu'il s'agisse de petits bâtiments ou des plus grands complexes. Notre engagement envers la fabrication en Amérique du Nord nous permet d'offrir la meilleure qualité et le meilleur rapport qualité-prix dans notre vaste gamme de produits et de solutions. Le poste est situé dans notre bureau de Pointe-Claire, au Québec.
Résumé du poste :
Mircom conçoit, développe et intègre des systèmes de commande, de contrôle et de communication hautement sophistiqués liés aux bâtiments intelligents pour les marchés industriels, commerciaux et résidentiels. Nos conceptions transforment de grandes quantités de données complexes en informations utiles qui sont présentées de manière claire et intuitive sur nos panneaux, ce qui permet au personnel d'intervention d'urgence ou d'entretien des installations de prendre des décisions éclairées en temps réel.
L'ingénieur de test AQ dirigera et supervisera le test et l'évaluation du matériel et des logiciels pour les systèmes en temps réel, intégrés, de communication et de sécurité des personnes de l'entreprise. Le poste est actuellement placé sous la responsabilité du directeur de l'ingénierie, mais travaille en étroite collaboration avec tous les membres du département d'ingénierie, ainsi qu'avec le personnel de l'assurance qualité, de la fabrication, de l'assistance technique, de la gestion des produits, etc.
Pour plus d'informations sur nos produits, veuillez consulter le site : http://www.mircom.com/products
Principales responsabilités : 

Travailler avec l'équipe de conception des produits pour documenter et mettre en œuvre les exigences.
Élaborer et tenir à jour des plans d'essai pour les produits standard développés par le département d'ingénierie de l'entreprise.
Élaborer et maintenir des méthodologies et des pratiques d'essai qui permettront d'évaluer de manière efficace et efficiente les conceptions matérielles et logicielles nouvelles et actualisées.
Tester et évaluer le matériel et les logiciels pour les produits et systèmes nouveaux et mis à jour dans le cadre du processus d'essai et d'assurance de la qualité du département d'ingénierie.
Préparer des rapports d'essai sur les projets qui lui sont confiés et collaborer avec les concepteurs du département pour aider à résoudre les problèmes techniques révélés par les essais.
Faire office d'autorité au sein du département en ce qui concerne les exigences du code et les méthodes d'essai relatives aux produits répertoriés ULC et UL.
Fournir des orientations et un soutien afin que le laboratoire d'ingénierie dispose des outils, de l'équipement et du matériel nécessaires pour répondre aux exigences d'essais en cours et à venir.
Établir et soutenir les normes techniques élevées que l'on attend du leader de l'industrie.
Diriger l'identification, la définition et la mise en œuvre de nouveaux processus, politiques, pratiques, normes et outils afin d'améliorer l'efficacité, les capacités et les aptitudes du département d'ingénierie.
Signaler immédiatement à la direction générale toute déficience des systèmes, des installations, des machines, des équipements et/ou des outils.
Enregistrer et/ou signaler à la direction les dommages causés aux produits ou les cas de non-conformité, le cas échéant.
Se conformer aux politiques et procédures d'assurance de la qualité.
Participer et contribuer à l'efficacité de la production.
 Exigences et compétences :   

Bonne connaissance pratique des méthodologies et pratiques d'essai actuelles dans un environnement moderne de fabrication/de laboratoire
Plusieurs années d'expérience dans le domaine des essais de matériel et de logiciels, en utilisant une grande variété de technologies et d'équipements d'essai actuels dans un environnement de contrôle des processus en temps réel
Excellente connaissance des différents codes et normes qui régissent le secteur des alarmes incendie
Bonne connaissance pratique des procédures de sécurité et des précautions à prendre pour travailler avec des équipements électriques
Excellente maîtrise de l'anglais écrit et parlé, capacité à rédiger des rapports d'essai clairs, précis et complets
L'ingénieur d'essai doit être capable de travailler de manière indépendante avec un minimum de supervision, tout en étant capable de travailler dans un environnement d'équipe. Le titulaire doit faire preuve de compétences pour aider à définir les exigences du produit et identifier et éliminer les défis ou problèmes techniques susceptibles d'entraver l'approbation (inscription), le lancement et l'utilisation réussis des produits et systèmes de l'entreprise
Le candidat retenu doit être titulaire d'un diplôme en génie électrique et posséder plusieurs années d'expérience dans un rôle de test ou de vérification de systèmes
 Ce que Mircom offre : 

Un excellent environnement de travail
Un salaire compétitif
Assurance collective
Programme de REER de l'entreprise
Nous remercions tous les candidats de l'intérêt qu'ils portent à ce poste, mais nous ne communiquerons qu'avec les personnes retenues pour une entrevue.

   Certified Fire Alarm Technician


Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 Requirements and Skills: 

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (G License)
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 What Mircom Offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Code. Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 

Responsable de production
Fondé en 1991, le groupe d'entreprises Mircom est le plus grand concepteur, fabricant et distributeur indépendant de solutions intelligentes pour les bâtiments et la sécurité des personnes en Amérique du Nord. Notre portefeuille, qui touche des clients dans plus de 100 pays à travers le monde, comprend des systèmes de détection et d'alarme incendie, de communication et de sécurité, de notification de masse, d'appel infirmier, d'automatisation des bâtiments et de technologies intelligentes.
La mission de Mircom est de sauver des vies et de protéger les biens en fournissant une gamme de solutions novatrices et avancées qui sont évolutives pour répondre aux diverses demandes des utilisateurs, des petits bâtiments aux plus grands complexes. Notre engagement inébranlable envers la fabrication nord-américaine nous permet d'offrir la plus haute qualité et la meilleure valeur concurrentielle dans notre vaste gamme de produits et de solutions.

Horaires de travail:
7:00am to 3:30pm
Résumé: 
Nous sommes un fabricant de premier plan spécialisé dans la production et l'assemblage d'équipements de sécurité incendie essentiels. Les produits fabriqués sur ce site comprennent des détecteurs de fumée, des haut-parleurs d'alarme incendie, des dispositifs NEC, des bases de sirène et des détecteurs de gaine, qui jouent tous un rôle essentiel dans la protection des vies et des biens. Le directeur de production sera chargé de superviser les processus de fabrication et d'assemblage au sein de l'usine. Il veille à ce que la production se déroule efficacement et réponde aux normes de qualité tout en respectant les calendriers. De plus, le directeur de production contribuera au succès du groupe d'entreprises Mircom en dirigeant l'équipe de production afin de répondre aux besoins des clients et d'atteindre les normes relatives aux coûts, à l'efficacité de la ligne, aux déchets, à la sécurité et à la productivité. Le poste est situé à notre usine de Pointe-Claire à Montréal, au Québec. Les candidats doivent résider à une distance raisonnable de l'usine.

Principales responsabilités:

Rôle de leadership et d'appropriation pour développer, mettre en œuvre et améliorer les méthodes d'assemblage dans un environnement de production allégée.
Collaborer avec des équipes interfonctionnelles pour mener des initiatives d'amélioration continue tout au long du processus de production.
Contrôler les calendriers de production et les adapter si nécessaire pour répondre à la demande des clients et respecter les délais de livraison.
Planifier et organiser les programmes de production pour les employés de la production en créant et en maintenant des instructions de travail et des ordres de fabrication.
Identifier et mettre en œuvre les possibilités de réduction des coûts par la conception des processus, des composants et des produits finis.
S'efforcer d'établir des normes d'efficacité et de travail et réaliser des études sur la durée des processus lorsque cela s'avère approprié et/ou nécessaire.
LDiriger et piloter le processus de NPI dans la fabrication en aidant le département de conception technique dans la conception électronique et les méthodes (assemblage SMT et à travers le trou, test et assemblage final, DFT et DFM) afin de fournir un produit de haute qualité tout en réduisant les déchets et en améliorant globalement l'efficacité et les délais d'exécution.
Prendre l'initiative dans la sélection et l'achat d'équipements de production et d'installations.
Diriger le processus relatif aux problèmes opérationnels affectant la production et les traiter de manière systématique et méthodique.
Fournir les données de fabrication nécessaires aux opérations.
Assurer la liaison avec les fournisseurs et le département R/D.
Embaucher, former et superviser le personnel.
Diriger et encadrer le personnel de production, en favorisant une culture de la responsabilité, du travail d'équipe et de l'apprentissage continu.
Mettre en œuvre et maintenir des indicateurs de performance clés (KPI) afin de mesurer et d'améliorer les performances de production.
Veiller au respect de la réglementation en matière de sécurité et promouvoir une culture de la santé et de la sécurité dans le secteur de la fabrication en formant, en intégrant la sensibilisation à la sécurité, en encourageant les communications concernant les problèmes de sécurité et en appliquant les protocoles de sécurité.
Exigences et compétences: 

Un diplôme en ingénierie, mécanique, industrielle ou commerciale est un atout.

Un diplôme d'études supérieures ou une équivalence sera pris en considération.
Capable de travailler de manière indépendante avec un minimum de supervision, tout en étant capable de bien fonctionner dans un environnement d'équipe.
Une expérience de la gestion de la production électronique est un atout.
Certifié Lean ou Six Sigma Green Belt, avec un minimum de 5 ans d'expérience dans un environnement de fabrication utilisant des méthodes Lean.
Excellentes compétences en matière d'organisation, de gestion du temps et de leadership
Bonne connaissance de la suite Microsoft Office (Excel, Word, autres)..
Bilingue avec d'excellentes aptitudes à la communication (obligatoire).
Organisé et motivé pour travailler en équipe.
Résider dans les environs de Montréal.
Ce que propose Mircom:

Un environnement de travail agréable avec des possibilités d'évolution de carrière
Un salaire compétitif
Assurance collective
Programme de REER de l'entreprise
Nous remercions tous les candidats de l'intérêt qu'ils portent à ce poste. Toutefois, seuls les candidats retenus pour un entretien seront contactés.

Project Management - Coordinator
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Project Management Coordinator will be responsible for supporting the Project Manager with managing fire alarm installation projects in commercial, educational, healthcare and industrial facilities, positively representing the company in all client and architect/engineer interactions. The PM Coordinator supports and communicates project progression from inception to completion including design, permits, material delivery, labour schedules, and field installation. The successful candidate will be working from our Maple Ridge Branch in BC.
Key Responsibilities:

Coordinates and communicates the exchange of information amongst Project Supporting teams and with clients.
Maintains project plan to keep project schedules on track.
Organizes and maintains project directories.
Assists with Work in Progress meetings.
Ensure AHJ requirements and departmental procedures are followed.
Coordinates purchases and shipments of equipment to site.
Coordinate, quote & track change orders.
Occasional completion of on-site technical work as deemed necessary.
Requirements and Skills:

Bachelor’s degree in a technical, business or related field.
Strong knowledge of Building Codes, CAN/ULC-S524 and CAN/ULC-S537 required.
1-3 years fire protection, construction, alarm/detection, or related project management experience.
Highly organized, detail-oriented, proactive and able to multi-task.
Understand and follow all published codes, standards, and unique project specifications.
Excellent communication skills, oral and written.
Excellent analytical, problem solving, time management and decision-making skills.
Must be a team player with a strong work ethic.
Willingness to work a flexible schedule.
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 
 
       

Technicien ou technicienne certifié en alarme incendie
Montréal, Québec

Fondée en 1991, Mircom Group of Companies est le plus important concepteur, fabricant et distributeur en Amérique du Nord de solutions intelligentes pour les bâtiments et la sécurité des personnes.
La mission de Mircom est de sauver des vies et de protéger les biens en offrant une gamme de solutions novatrices, avant-gardistes et évolutives dans le but de répondre aux diverses demandes des utilisateurs, des petits bâtiments aux grands bâtiments plus complexes. Notre engagement inébranlable envers les fabricants nord-américains nous permet d’offrir la meilleure qualité et la valeur concurrentielle la plus élevée pour notre vaste gamme de produits et de solutions.
 Résumé:
Mircom est à la recherche de techniciens en alarme incendie talentueux et certifiés pour se joindre à ses équipes de Maple Ridge(BC), Edmonton(AB), Calgary(AB), Vaughan(ON), Ottawa(ON) et Montréal(QC). Si vous êtes un technicien d'alarme incendie expérimenté et que vous avez d'excellentes aptitudes pour le service à la clientèle, nous avons une opportunité passionnante et gratifiante pour vous.
Principales responsabilités:

Effectuer l’installation, la programmation, la vérification et l’inspection des systèmes d’alarme incendie, avoir accès aux systèmes de contrôle et d’interphone, ainsi qu’aux autres équipements de protection incendie;
Effectuer des inspections et assurer l’entretien des produits de Mircom et d’autres marques;
Remplir et envoyer les rapports d’inspection en temps opportun;
Fournir un soutien technique à la clientèle, au besoin;
Fournir une formation opérationnelle aux utilisateurs;
S’assurer que la clientèle et les utilisateurs ont une expérience de travail positive avec Mircom;
Lire et comprendre les plans d’ingénierie, les caractéristiques techniques, les schémas, les manuels d’installation et les manuels d’entretien.
Exigenceéts et compences:


Posséder de 3 à 5 anses: d'expérience à titre de technicien ou technicienne au sein de l’industrie d'alarme incendie;
Être titulaire d’un diplôme en électronique ou l’équivalent d’un collège ou d’une université reconnu(e) ou posséder une compétence professionnelle documentée et éprouvée;
Être inscrit(e) auprès de l'Association canadienne d'alarme incendie (ACAI) ou posséder une qualification comparable;
Parler couramment le français et l’anglais;
Connaître les systèmes de Mircom, considéré comme un atout;
Avoir des compétences avec Microsoft Word et Excel, considéré comme un atout;
Avoir la capacité de soulever de l'équipement et des outils jusqu’à 70 lb (31 kg) et de monter sur des échelles et des échafauds;
Posséder un permis de conduire valide (classe G) et un bon dossier de conduite.
Rémunération:

Rémunération selon l'expérience;
Assurance maladie collective;
Véhicule de l’entreprise avec allocation de dépenses pour le carburant et l’entretien du véhicule;
Cotisations de l’entreprise à un REER;
Mesures incitatives pour la formation.
 Nous souhaitons remercier tous les candidats de leur intérêt envers ce poste; cependant, seules les personnes sélectionnées pour une entrevue seront contactées. 

Team Lead, Applications & ERP
Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Position Summary: 
We are seeking an experienced and functionally driven Team Lead to oversee the successful upgrade, stabilization, and continuous enhancement of our Microsoft Dynamics 365 Finance & Operations platform. This role requires a strategic thinker with a deep understanding of business processes and ERP capabilities—particularly in finance, supply chain, and manufacturing—who can lead a cross-functional delivery team while collaborating closely with stakeholders across the organization.
The successful candidate will serve as the functional owner of the ERP platform, guiding ERP administrators, business analysts, outsourced development teams, and third-party vendors through requirements definition, solution design, implementation, and system governance. Initially focused on a 12-month upgrade project, the role will evolve into managing the long-term ERP strategy and continuous improvement roadmap. This is a full-time, permanent role based out of our Head Office in Vaughan, Ontario
Core Responsibilities:
ERP Upgrade & Implementation (first 12 months):

Lead all functional aspects of the D365 upgrade, coordinating between business stakeholders and technical teams.
Facilitate workshops and discovery sessions to define business needs, pain points, and improvement opportunities.
Translate business requirements into functional specifications and oversee their execution through internal and external technical resources.
Review and validate functional designs, test plans, and UAT scripts.
Act as the primary escalation point for functional gaps, change requests, and process alignment.
Support data migration, integration testing, and organizational readiness efforts.
Ensure alignment between business goals and technical execution throughout the project lifecycle.

Post Implementation Ownership:

Lead and mentor a blended team including ERP administrators, business analysts, and outsourced development partners.
Own and maintain the ERP functional roadmap across Finance, Supply Chain, CRM, and related domains.
Collaborate with business leaders to define, prioritize, and deliver system enhancements, automation, and reporting needs.
Manage platform performance, functional integrity, user access, and compliance with internal policies and audit standards.
Govern the intake and execution of change requests, integrations, and ISV/third-party solution implementations.
Champion continuous improvement and promote adoption of ERP best practices across all departments.
Required Qualifications: 

Minimum 5 years of experience with ERP systems (preferably D365 F&O), including upgrades or support roles.
Strong background in ERP functional areas—particularly finance, supply chain, and manufacturing workflows.
Demonstrated leadership in managing ERP teams that include administrators, analysts, and outsourced developers.
Proven ability to interpret business needs and translate them into effective ERP configurations and workflows.
Extensive knowledge of ERP capabilities, lifecycle services, system integrations, and Microsoft Power Platform components.
Skilled in process mapping, gap analysis, solution design, and stakeholder communication.
Experience with system administration, role-based security, and data governance in ERP Systems.
Working knowledge of agile project management tools and methodologies.
Preferred Qualifications:

Microsoft certifications in D365 F&O (Functional Consultant or Solution Architect) strongly preferred.
Experience with Azure DevOps, Power BI, DMF, and reporting/data tools.
Background in enterprise-grade ERP change management and end-user training.
Familiarity with regulatory or audit requirements in manufacturing or distribution environments.
What Mircom Offers: 

A great working environment  
Competitive salary 
Group insurance benefits 
Company RRSP program 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 

Test Technician 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Key Responsibilities:

Testing and repairing of electronic devices and assemblies.
Perform light soldering operations (surface mount repair, asset).
Maintain a high level of workmanship quality throughout the test and repair process.
Provide technical support for the production lines.
Provide leadership in the testing and troubleshooting of Mircom products through the appropriate use of a variety of test equipment such as oscilloscopes and test fixtures, etc.
Interact directly with production personnel and assist in training new employees on all aspects of testing and repair as required.
Working in a team environment to ensure smooth operations.
 
Requirements and Skills:

Post-secondary education in electronics.
2-5 years of practical work experience in the testing and repairing of electronic assemblies.
Proven ability to read and understand schematics.
Surface Mount soldering skills.
Basic MS Suite and computer literacy.
Ability to understand both written/ verbal instructions.
Strong written and oral communication skills.
Ability to work independently as well as in a diverse team.
Strong interpersonal skills.
Familiarity with Automated Test programs such as JTAG or Labview would be an asset.
Additional experience with the test and repair of Mircom, Secutron or Securiplex fire alarm systems would be desirable.
 
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited