Test Engineer
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are searching for a talented test engineer who will define test requirements and methodologies for PCBs and electronics in life safety products by developing detailed test plans, protocols, and procedures to ensure quality and compliance with industry standards like UL. The successful candidate will collaborate with product designers and manufacturing engineers to optimize test processes, analyze test data for improvements, maintain test equipment, and ensure compliance with regulatory requirements while training teams on test systems and procedures.
Key Responsibilities:

Define test requirements and methodologies for PCBs and electronics equipment used in life safety products.
Develop detailed test plans, protocols, and procedures to ensure product quality and compliance with UL and other industry requirements.
Design and develop test fixtures and equipment for efficient production and validation testing.
Write and maintain test software using appropriate programming languages and tools.
Ownership and accountability for quality and reliability of the test process.
Work closely with product designers to understand product specifications and ensure testability.
Conduct Measurement System Analysis using 6σ methodology to assess stability, bias, repeatability, and reproducibility of the test environment.
Partner with manufacturing engineers to develop and optimize test processes for safety, quality, and delivery, and cost.
Provide input during new product design reviews to influence product design for testability and manufacturability.
Analyze test data to identify trends, troubleshoot issues, and recommend process improvements.
Optimize test procedures to reduce cycle time, improve yield, and enhance overall test efficiency.
Maintain and update test equipment and processes to align with technological advancements and best practices.
Performs risk assessments to identify and mitigate weakness in the testing process.
Functional understanding of automation tools and AI to problem solve for labor inefficiencies.
Define clear goals for all aspects of a product test and develop steps for their proper execution
Create and maintain comprehensive documentation for test fixtures, equipment, and procedures.
Ensure all test processes comply with relevant industry standards and regulatory requirements.
Train production and engineering teams on the proper use of test equipment and systems, including troubleshooting and resolving test related issues during the new product introduction phase.
Requirements and Skills:

Bachelor’s degree in electrical engineering, computer science, or a related field; advanced training in test software platforms preferred.
Minimum of 5 years of hands-on test engineering experience within an electronics manufacturing company.
Proven experience in developing and implementing test systems and processes that conform to UL and CSA requirements, and other Canadian safety standards.
Strong knowledge of industry standards, regulatory requirements, and quality assurance methodologies.
Excellent leadership and communication skills, both written and verbal, with the ability to train and guide test technicians and collaborate effectively across various departments.
Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
Project development with solid understanding of protocols, standards, and product specifications to plan and execute test development activities.
Advanced understanding and experience with software engineering, customer experience and product design architecture.
Extensive knowledge and experience working with various operating systems and backend programming.
Professional work experience in analyzing and testing computer hardware and software, with strong technical skills in network protocols and test methodologies.
What Mircom Offers: 

A great working environment  
Competitive salary 
Group insurance benefits 
Company RRSP program 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 
 

 
Area Sales Manager – Montreal
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are looking for a talented Area Sales Manager to assign and direct all of the sales activities in support of commercial and residential customers throughout Quebec. You will manage some direct accounts and lead the local sales team staff to achieve our growth targets. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement
Key Responsibilities:

Direct all operational aspects including sales and administration.
Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts, financial objectives and business plans
Meet goals and metrics
Manage budget and allocate funds appropriately
Bring out the best of branch’s personnel by providing training, coaching, development and motivation
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Share knowledge with other regions and headquarters on effective practices, competitive intelligence, business opportunities and needs
Collaborate with the local service team and management to ensure projects are successful.
Address customer and employee satisfaction issues promptly.
Adhere to high ethical standards, and comply with all regulations/applicable laws
Network to improve the presence and reputation of the branch and company
Stay abreast of competing markets and provide reports on market movement and penetration
Requirements and Skills: 

Proven sales management experience
Sufficient knowledge of modern management techniques and best practices
Ability to meet sales targets and operational goals
Familiarity with building systems (fire control and security)
Excellent organizational skills
Results driven and customer focused
Leadership and human resources management skills
Preference will be given to candidates who have experience in the construction industry 
What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 
 
 

Warehouse Supervisor-Niagara Falls, NY
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are seeking a detail-oriented Warehouse Supervisor to lead and support a small Pick & Pack team, ensuring all orders are accurately pulled, packed, and shipped while maintaining high quality standards. This role involves managing inventory accuracy, overseeing cycle counts, coordinating shipments, and ensuring timely order fulfillment. The candidate will also be responsible for a mix of administrative and hands-on warehouse duties.
Note: Candidates must reside in the Western New York area, as this position is based out of our Niagara Falls, NY warehouse.
Key Responsibilites:

Data entry-receive, track and allocate material into inventory or other warehouse locations
Inspect inbound shipments for damage and/or missing material
Pick, pack, label and verify material for outbound shipments
Answer phone calls, emails and respond in timely manner in regard to shipments, carrier pricing, transfers and sales team
Use online portals for data entry/courier shipping labels/Bill of Ladings (Ups-worldship, Fedex, other LTL carriers.)
Sort incoming RMA’s and work with RMA dept to create invoices/send to Head Office
Communicate discrepancies to appropriate locations, departments
Ensure work environment is clean, empty trash cans, replace trash liner, sweep work areas, and bathrooms, refill soap, paper towels in restrooms
Assist with receiving, packaging and shipping
Perform and oversee cycle count, report on overstock, shortages, damaged or missing goods
Perform timely report claims/damaged or missing material
Oversee time keeping of employees
Report any Health & Safety issues
Operate power-jack/pallet jack/scale/dock plate used in daily movement of stock
Requirements & Skills:

Completion of secondary high school diploma or equivalent
Knowledge of Microsoft Office applications, such as Word, Excel and PowerPoint
5+ years of experience in a supervisory role in any manufacturing or distribution industry.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with others.
Strong problem-solving skills and the ability to make sound decisions under pressure.
Attention to detail and a commitment to maintaining high standards of quality and accuracy
Stand for long periods of time.
Some heavy lifting 50-75 pounds
At times must reach, kneel, bend to store or pull items for orders
Reside in the Western NY area
What Mircom Offers:

Competitive salary
Opportunities for professional development and career advancement.
A dynamic and supportive work environment.
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

Bilingual Field Applications Specialist-Communication & Security Products
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary: 
We are currently seeking a highly skilled and bilingual Field Applications Specialist with a robust background in Communications and Security Products. The ideal candidate will possess expertise in networking, software and hardware troubleshooting, and customer service, paired with strong sales capabilities. This role is designed to provide technical support, deliver Lunch & Learn sessions, and ensure the optimal implementation and utilization of our communications and security solutions to our customers and end-users. In addition, the successful candidate will offer support in sales and estimation processes and Fire knowledge is an asset.The position will be responsible for overseeing operations in Quebec and the eastern provinces and ideally reside in Greater Montreal area.
Why Join Us? Become part of a dynamic team dedicated to delivering innovative communication, security and life safety solutions. We offer a collaborative work environment, opportunities for professional development, and a chance to make a significant impact in the field.
Key Responsibilities:

Provide special application designs to sales and customers/installers. 
Resolve major field related problems with customers/installers.
Provide over the phone as well as e-mail instructions to field technicians/installers with respect to the operation, installation troubleshooting and programming of the various Mircom systems. 
Provide Lunch & Learns in various cities in Quebec and the Eastern provinces to sales, field technicians and distributors. 
Simulate any field re-occurring problems in the rack and test lab and document the results for feedback to the engineering department. 
Program International security Keys for Flex-Net and MMX (Secutron) Fire Alarm Control Panels. 
Program all OPENGN, BACNET and WEBSERVER keys for North America and International Customers.
Program TX3 and Secutron Fire Panels 
Support old FACP’s, Telephone Access Systems, Emergency Call Systems, “K” Series Intercom Systems. 
Draw special application wiring/block diagrams for customer/installers.  
Test and evaluate prototypes for electrical integrity. 
Resolving level 2 customers issues forwarded by the Technical Support Department. 
Requirements and Skills: 

Trade School or College dipolma or a relevant field; a technical background is required
University Degree is an asset
Minimum of 3+ years in applications support, or a similar role within the communications and security sector.
Minimum of 3+ years in a technical sales industry, preferably fire alarm or security sales, fire alarm is an asset.
Strong knowledge of networking principles and troubleshooting methodologies.
Solid familiarity with CCTV, intercom, access control, audio systems, SIP/VoIP technologies, and cabling/wiring practices. 
Excellent verbal and written communication skills for technical documentation and training delivery.
Strong customer service orientation with a commitment to efficiently resolving issues.
Frequent travel to client sites is required for training or support.
Flexibility in hours may be necessary to accommodate client schedules.
Language proficiency in both English and French
What Mircom Offers:

A great working environment with opportunities for advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.

 

Service Manager
Maple Ridge, BC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The successful candidate will oversee Mircom’s service operations for the Maple Ridge location.  The Service Manager will organize and manage all service activities and performance of the service team. 
Key Responsibilities:

Establish and manage technician installation schedules to ensure optimum work load efficiencies and timely equipment deliveries.
Mentor, train and develop skills with Technicians
Coordinate installation activities with General Contractors, Engineers and building officials to ensure all documentation and approvals are delivered.
Identify project changes leading to equipment and labor cost overruns.
Create an environment which achieves ultimate customer service, while meeting or exceeding branch targets.
Monitor direct labor hours, project costs, and work schedules.
Coordinate and assist with expediting material requests, replenishing truck stocks and requesting other necessary supplies for technicians.
Ensure vehicles are clean and in safe operating condition by conducting regular inspection.
Ensure all safety guidelines are followed and that the company is in compliance with all regulatory rules and regulations.
Requirements and Skills:

3-5 years of experience in the Fire and Life Safety industry.
Proven manager/supervisor experience in the Fire Alarm industry
Canadian Fire Alarm Association (CFAA) certification or ASTTBC (Applied Science Technologists and Technicians of BC) certification in fire alarm
University, College, or Technical Post-Secondary education.
Proficiency to review drawings, conduct field surveys, prepare all required information to perform complete installation activities.
Strong computer skills and competency in Microsoft Office applications
Ability to work flexible hours including weekends to meet customer/technician requirements
Strong organizational skills, a positive attitude and the ability to learn quickly.
Possess a valid driver’s license and a clean driver's abstract
Strong verbal and written communications in the English language
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.

Certified Fire Alarm Technician-Ottawa(ON)

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Summary:
Mircom is searching for talented and certified Fire Alarm Technicians to join our teams in Maple Ridge(BC), Edmonton(AB), Calgary(AB), Vaughan(ON), Ottawa(ON) and Montreal(QC). If you are an experienced Fire Alarm Technician with great customer service skills, we have an exciting and rewarding opportunity for you.
 Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 Requirements and Skills: 

Technicians shall have 3-5 years of experience within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 What Mircom offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 

 

Service Manager
Pointe Claire, QC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The successful candidate will oversee Mircom’s service operations for the Pointe Claire location.  The Service Manager will organize and manage all service activities and performance of the service team. 
Key Responsibilities:

Establish and manage technician installation schedules to ensure optimum work load efficiencies and timely equipment deliveries.
Mentor, train and develop skills with Technicians
Coordinate installation activities with General Contractors, Engineers and building officials to ensure all documentation and approvals are delivered.
Identify project changes leading to equipment and labor cost overruns.
Create an environment which achieves ultimate customer service, while meeting or exceeding branch targets.
Monitor direct labor hours, project costs, and work schedules.
Coordinate and assist with expediting material requests, replenishing truck stocks and requesting other necessary supplies for technicians.
Ensure vehicles are clean and in safe operating condition by conducting regular inspection.
Ensure all safety guidelines are followed and that the company is in compliance with all regulatory rules and regulations.
Requirements and Skills:

3-5 years of experience in the Fire and Life Safety industry.
Proven manager/supervisor experience in the Fire Alarm industry
Canadian Fire Alarm Association (CFAA) certification or ASTTBC (Applied Science Technologists and Technicians of BC) certification in fire alarm
University, College, or Technical Post-Secondary education.
Proficiency to review drawings, conduct field surveys, prepare all required information to perform complete installation activities.
Strong computer skills and competency in Microsoft Office applications.
Ability to work flexible hours including weekends to meet customer/technician requirements.
Strong organizational skills, a positive attitude and the ability to learn quickly.
Possess a valid driver’s license and a clean driver's abstract.
Strong verbal and written communications in English and French.
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.

Quality Assurance Analyst-Building Automation System(BAS)

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Mircom Group of Companies is seeking a Quality Assurance Analyst for our Building Automation System (BAS) and related smart building products.  The successful candidate will be responsible for verification and stability testing of our products.
Key Responsibilities:

Develop test strategies and procedures for design verification of network controllers, field controllers and system configuration tools.
Develop documentation of test procedures and regression test plans.
Perform feature, functional, stability, and regression testing of products.
Design, implement, and manage own lab test networks.
Coordinate testing activities with the rest of the BAS team.
Assist in reproducing customers’ issues in the QA lab.
Provide feedback to developers to improve the usability of the products.
Maintain a high level of workmanship quality throughout test-cycles.
Maintain a clean and professional work environment.
Requirements and Skills: 

Diploma in electrical, electronics, electro-mechanical, mechatronics, robotics, building automation, programmable logic controllers, PLC or related technology.
Strong written and oral communication skills.
Self-motivated and works well in a team environment
Experience with Issue tracking, development and management tools i.e. JIRA, Zephyr, Playwright etc.
Experience within Building Automation, Fire, Security, or similar industries.
Experience with Building Automation Systems, and/or Programmable Logic Controllers.
Understanding of networking equipment setup, operation, and concepts.
Experience with Microsoft Windows Operating Systems.
Experience working with electronic circuitry, and engineering lab test equipment.
Experience with product installation and configuration including hand tools.
2+ years of related work experience.
JavaScript programming experience.
C/C++ programing experience.
Soldering experience (through hole, surface mount, de-soldering).
Circuit debugging and troubleshooting experience.
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Business Development Manager - New England Region
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 Summary:
Reporting directly to the Director of US Sales, this regional role of Business Development Manager will identify and seize new business development opportunities to build a strong network of loyal partners and execute Mircom’s strategy. The sucessful candidate will develop and maintain strong relationships with Engineered Systems Distributors (ESDs). The Regional Business Development Manager will oversee the New England region and must reside within the indicated territory.
Key Responsibilities:

Execute Mircom’s strategic plans, while upholding Mircom’s values at all times.
Meet or exceed the territory’s revenue and customer targets.
Increase market share by seeking out new relationships through sales events, referrals, industry contacts, warm/cold face-to-face sales calls, collaboration with other team members on sales strategies and developing plans to convert potential customers. 
Maintain current relationships by supporting/recommending customer service efforts, conducting follow up calls, profiling dealers, educating customers, engineers and keeping abreast of new developments in the industry. 
Proactively drive market intelligence gathering, uncover opportunities in growth verticals, and deliver sales wins in these growth areas.
Assist in implementing training in technology, products, sales skills, project registration and other efforts.
Participate in industry events including trade shows/association programs. 
Requirements and Skills:

1 to 3 years Sales Management Experience.
Bachelor’s Degree in Marketing, Business, Engineering or similar field.
2+ years of experience in the Fire/Security or similar industry.
Self-motivator with proven organizational track record.
Strong oral and written communication skills.
Strong knowledge of PC based applications (Microsoft Outlook, PowerPoint & Excel).
Working knowledge of Salesforce CRM software would be an asset.
Possess a current valid driver’s license.
Hold a NICET certification is a bonus.
Technically proficient to review/discuss project plans.
Willingness to travel within the territory, including some overnight and air travel.
Must reside in one of the states within the territory
 What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Mircom Group of Companies is a smoke-free and drug-free workplace.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
*Employment is contingent upon the successful completion of background checks.
 

BAS Technician
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Mircom Group of Companies is searching for a 1 mid level, and 1 senior Building Automation Systems (BAS) Technician. The successful candidate will be responsible for commissioning projects, perform on-site testing, on call service and scheduled service work on BAS.
Key Responsibilities:

Proper start-up and commissioning of projects assigned by the Project Manager or Project Engineer.
Perform point-to-point checkout as per procedures, complete project commissioning documentation, download application software and perform software/hardware calibration required for proper equipment and system operation.
Perform on-site testing of the application programming and check on-line operation of the graphical user interface.
Maintain working as-built project drawings/documentation, archive project user files and perform warranty related service calls.
Coordinate with estimators and installation electricians to ensure projects are completed on time and as per code, standards and contract requirements.
Perform on call service and scheduled service work on BAS.
Requirements and Skills: 

Previous experience with HVAC DDC / BAS controls products and tools with working knowledge of HVAC DDC/BAS control system installations, programming, graphical user interfaces, system integrations, start-up, checkout and commissioning.
3-10 years of experience in the controls industry including commissioning, software operation, calibration, field services and troubleshooting.
Previous experience on construction projects; knowledgeable in the construction contracting industry with emphasis in mechanical/electrical fields
Knowledgeable in DDC control theory and applications pertaining to the HVAC industry.
Knowledgeable in servers, network equipment and environments.
Able to interpret drawings, assist with estimation/design and implement projects and service contracts.
Obtain minimum security clearance and pass a criminal background check.
Ability to communicate effectively in English (verbal, written and aural ability)
Valid driver’s license with clean abstract
Proficient in the use of Microsoft Office
2-4 year technical degree plus technical training/certifications would be an asset
Experience with pneumatic controls and the Schneider BAS product line (Andover Continuum) would be preferred
Working Conditions:

Exposure to dust and the elements while working outside
Able to work at heights and remain in static positions and/or in confined spaces for duration of shift
Able to visit job construction hard hat areas, climb stairs, maneuver in and around pipe work and air ducts and work safely in close proximity to exposed line voltage and low voltage wiring and terminations.
Able to work flexible hours including some night shift work.
What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Service Coordinator - Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary: 
Mircom is seeking a driven and detail-oriented Service Coordinator for our Vaughan office with proven experience in handling all types of service and construction related activities. We are searching for an individual with high level customer service, organizational, problem solving & time management skills. The Service Coordinator will report to the Service Manager and work closely with various other departments, coordinators, partners & clients.
Key Responsibilities:

Manage a dynamic technician schedule.
Work as a team with other coordinators to efficiently manage the daily work of approximately 25 technicians.
Create & process various internal documents with a high level of accuracy.
Monitor inventory and coordination of parts, tools/equipment & other assets to help set our field staff up for success.
Accurately perform internal inventory adjustments.
Monitor consumable stock levels and place restock orders as necessary.
Assist with reviewing documents for billing issues, hours, variances, etc.
Review in a timely manner all technician work orders, ensuring speedy delivery of client quotations, invoicing and further work where required.
Aid with inquiries from various internal departments.
Manage digital assets in an organized, efficient manner.
Answer phone calls typically related to service requests, requests for quotations, reports, invoicing issues etc.
Check, organize and respond to email requests from clients, internal and partners/subcontractors.
Liaise between client, vendors, field staff & internal staff.
Light purchasing where required, ordering parts for field work.
Work with Service Manager to resolve higher level client issues, last minute changes to schedule and warranty issues.

Requirements and Skills: 

3 or more years coordination experience preferred.
Experience in the Fire Protection industry would be considered an asset.
Strong computer/administrative skills (Microsoft Office – Excel, Word, etc.).
Superior customer service skills.
Strong interpersonal skills and team player.
Ability to meet tight deadlines.
Strong communication skills, written and verbal.
Strong organizational skills.
What Mircom Offers: 

A great working environment  
Competitive salary 
Group insurance benefits 
Company RRSP program 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 
 

Director of Quality & Continuous Improvement

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We're looking for a qualified candidate to lead the development and implementation of an organization-wide quality management strategy, ensuring compliance to regulatory agencies, guiding the transition from ISO-9001 to ISO-9004, while integrating Six Sigma methodologies to reduce defects and improve product quality.
In this role, you'll oversee Quality Management Systems, focusing on key metrics such as Cost of Poor Quality, Scrap, Yield, Return Material Authorization, and Supplier Quality. Your goal will be to drive continuous improvement, reduce costs, and enhance operational efficiency.
You will lead and mentor the quality team, providing tools, training, and professional development opportunities to ensure high performance and foster a culture of continuous improvement throughout the organization. Working closely with cross-functional teams in product design, operations, applications, sales, and customer service, you'll ensure quality is embedded in all processes, enhancing customer satisfaction and safety standards.
Your expertise in analyzing performance data, customer feedback, and key quality metrics will help drive informed decision-making and the implementation of preventative actions. You'll ensure adherence to industry standards, conduct audits, and implement corrective actions to maintain high-quality standards and regulatory compliance.
You'll also strengthen relationships with customers and suppliers, ensuring that product quality meets both regulatory and customer expectations while promptly addressing quality concerns. Additionally, you'll be encouraged to innovate, integrate emerging technologies, and collaborate across departments to improve product development and maintain superior quality standards.
Candidates must possess a strong background in the electronics industry with at least 5 years of Quality Management experience.
This is an exciting opportunity for an experienced Quality leader to make a significant impact on an organization’s growth and success.
Key Responsibilities:

Develop and implement an organization-wide quality management strategy, transitioning from ISO-9001 to ISO-9004 and integrating Six Sigma methodologies to reduce defects and improve product quality.
Oversee quality management systems, focusing on key metrics (e.g., Cost of Poor Quality, Scrap, Yield, Return Material Authorization, Supplier Quality) to drive continuous improvement, reduce costs, and enhance efficiency.
Lead and mentor the quality team, providing guidance on tools, training, and professional development to ensure high performance and foster a culture of continuous improvement across the organization.
Work with product design, operations, applications, sales, and customer service teams to ensure quality is embedded across all processes, improving customer satisfaction and safety standards.
Analyze performance data, customer feedback, and key quality metrics to drive decision-making and implement preventative actions.
Ensure adherence to industry standards, conduct audits, and implement corrective actions to maintain high-quality standards and regulatory compliance.
Strengthen relationships with customers and suppliers to ensure product quality meets regulatory and customer expectations, and address quality concerns promptly.
Encourage innovation, integrate emerging technologies, and foster collaboration across departments to improve product development and maintain high-quality standards.
Requirements and Skills: 

Bachelor's degree in Electrical or Mechanical Engineering, or a related field; 
10+ years of experience in quality management within manufacturing, with 5+ years in leadership.
Proven track record in developing and implementing quality systems (ISO-9001/9004).
Well-defined approach to managing compliance to regulatory bodies (UL, FM)
Six Sigma (Black/Green Belt) and Lean Manufacturing experience highly desirable.
Strong leadership, data-driven decision-making, problem-solving, and cross-functional collaboration skills.
Expertise in quality management tools, statistical analysis, and industry standards.
Excellent leadership and team management skills, with the ability to motivate and guide a diverse team.
Exceptional communication and interpersonal skills, with the ability to collaborate effectively across various departments.
Professional Accreditation in Quality Management or Quality Engineering (CQE, CQA, CMQ) is preferred.
Candidates must have a background in electronics, with a minimum of 5 years of relevant experience.
What Mircom Offers: 

A great working environment  
Competitive salary 
Group insurance benefits 
Company RRSP program 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 
 

  Certified Senior Fire Alarm Technician-GTA


Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 Summary:
Mircom is searching for a strong Senior Fire Alarm Technician to join our team in the Greater Toronto Area. As a key member of the Mircom service team, the Senior Fire Alarm Technician will be responsible for performing advanced level inspections, installations, programming, and servicing fire alarm systems, access control systems, intercom systems, and associated Fire Protection equipment. This role requires a high level of technical expertise, strong problem-solving skills, and a commitment to delivering exceptional customer service. The Senior Fire Alarm Technician will work with both Mircom and non Mircom systems, providing operational training to end users, interpreting complex technical documents, and ensuring compliance with all relevant codes and standards. Additionally, this position includes leadership responsibilities, such as mentoring junior technicians, sharing best practices, and supporting team development.
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment.
Perform inspections and service on Mircom and non-Mircom produc.t
Complete and return inspection reports in a timely manner.
Provide technical support to customers as needed.
Provide operational training to end-users.
Ensure our customers and end-users have a positive experience working with Mircom.
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals.
Provide training and guidance to junior technicians.
 Requirements and Skills: 

5 years or more years of experience as a Service Technician within the Fire Alarm industry.
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification.
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration.
Ability to communicate in English both verbally and in writing.
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding.
Possess a valid and clean motor vehicle license (G License).
Knowledge of Mircom systems is an asset.
Competency in Microsoft Word and Excel is an asset.
 What Mircom Offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 
 

Business Development Manager - Central & Northern Florida
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 Summary:
The Business Development Manager (BDM) will be responsible for driving double-digit annual growth and expanding Mircom’s market share in the U.S. by executing a strategic sales plan. This includes building relationships, identifying new opportunities, and achieving sales goals across immediate, mid-term, and long-term timeframes. The position covers all of central and northern Florida, with a focus on the I-75 corridor extending to the Georgia state line. (Excluded counties for this position include Palm Beach, Broward, Dade, & Monroe). The qualified candidate must reside within the boundaries of central or northern Florida.


Key Responsibilities:

Execute Mircom’s strategic plans, while upholding Mircom’s values at all times.
Exceed the territory’s revenue and customer targets.
Conduct lunch & learns to promote Mircom products to the A&E community ensuring specifications and visibility
Engage with electrical contractors to convert them to self-performing installations or provide leads to ESDs
Uncover project opportunities via Construct connect, networking and other sources
Provide quotations and value engineering to assist ESDs in securing projects
Conduct joint sales calls with ESDs to meet developers, management companies and end-users
Build and maintain relationships across the market and within vertical markets to expand market share
Attend and participate in trade association meetings and trade shows
Requirements and Skills:

College Diploma or University Degree preferred
2 to 5 years experience in sales or a related field
2+ years of experience in the Fire/Security industry is an asset
Self-motivator with proven organizational track record.
Strong oral and written communication skills.
Strong knowledge of PC based applications (Microsoft Outlook, PowerPoint & Excel)
Working knowledge of D365 would be an asset.
Possess a current valid driver’s license
Hold a NICET certification is a bonus
Strong problem solver with a creative, solution-oriented approach
Technically proficient to review/discuss project plans
Strong relationship management skills
Well developed sales strategies and operational execution
Adaptability and responsiveness to market changes and shifting dynamics
Must already reside within the northern or central Florida area
Willingness to travel within the territory, including some overnight and air travel.
 What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Mircom Group of Companies is a smoke-free and drug-free workplace.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
*Employment is contingent upon the successful completion of background checks.
 

 
QA Test Engineer Fire Products
Pointe Claire, Quebec
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions. 
Summary:
Mircom designs, develops, and integrates highly sophisticated intelligent building system related command, control, and communications systems for the industrial, commercial, and residential markets. Our designs transform large amounts of complex data into useful information that is clearly and intuitively presented on our panels, enabling emergency response or facility maintenance staff to make informed decisions in real-time. 
The QA Test Engineer will direct and oversee the testing and evaluation of hardware and software for the company’s real-time, embedded, communications and life-safety systems. The position presently reports to the Engineering Manager, but works closely with all members of the Engineering department, and with staff in Quality Assurance, Manufacturing, Tech Support, Product Management, etc. This role is located at our Pointe Claire, Quebec office.
For more information about our products please visit: http://www.mircom.com/products
Key Responsibilities:

Work with the product design team to document and implement requirements
Develop and maintain test plans for standard products developed by the company's Engineering Department.
Develop and maintain testing methodologies and practices which will enable the effective, efficient evaluation of new and updated hardware and software designs.
Test and evaluate hardware and software for new and upgraded products and systems as a part of the Engineering Department's testing and quality assurance process.
Prepare test reports on assigned projects, and work with Department designers to help resolve technical issues uncovered as a result of testing.
Act as the Department authority on code requirements and test methods related to ULC and UL listed products.
Provide guidance and support to ensure that the Engineering Lab has the tools, equipment, and materials it needs to support ongoing and developing testing requirements.
Establish and support the high technical standards which are expected of the industry leader.
Lead in the identification, definition, and implementation of new processes, policies, practices, standards, and tools to enhance the Engineering Department’s effectiveness, capabilities, and capacities.
Report any deficiencies in systems, facilities, machinery, equipment and/or tools immediately to Senior Management.
Record and/or report product damage/nonconformities to Senior Management as required.
Comply with Quality Assurance policies and procedures.
Participate and contribute to effective production efficiency.
 Requirements and Skills: 

Good working knowledge of current testing methodologies and practices in a modern manufacturing / lab environment.
Several years experience in hardware and software testing, utilizing a wide variety of current technology and test equipment in a real-time, process control environment.
Excellent knowledge of the various codes and standards that govern the fire alarm industry.
Good working knowledge of safety procedures and precautions related to working with electrical equipment.
Excellent written and spoken English, ability to create clear, precise, and comprehensive test reports.
The Test Engineer must be able to work independently with minimal supervision, and yet be able to function well in a team environment.  The incumbent is expected to demonstrate skills in helping to define product requirements and identify and eliminate technical challenges or problems that might interfere with the successful approval (listing), launch, and utilization of the company's products and systems.
The successful applicant will have degree in electrical engineering plus several years experience in a system test or verification role.
 What Mircom Offers:

A great working environment with opportunities for advancement
Competitive salary
Group insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.
 

   Certified Fire Alarm Technician


Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 Requirements and Skills: 

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (G License)
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 What Mircom Offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Code. Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 

Production Manager-Montreal
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Shift Time:
Day Shift (7:00am to 3:30pm) 

Summary:
We are a leading manufacturer specializing in the production and assembly of critical fire safety equipment. Our product manufactured at this facility includes smoke detectors, fire alarm speakers, NEC devices, sounder bases, and duct detectors, all of which play a vital role in safeguarding lives and properties. The Production Manager will be responsible for overseeing the manufacturing and assembly processes within the facility. They ensure production runs efficiently and meets quality standards while adhering to schedules. Furthermore, the Production Manager will contribute to the success of the Mircom Group of Companies by directing the production team to meet customer needs and achieve standards related to cost, line efficiencies, waste, safety and productivity. The role is situated out of our Pointe Claire facility in Montreal, Quebec. Candidates should reside within a reasonable commuting distance of the facility.
Key Responsibilities: 

Leadership & ownership role to develop, implement and improve manufacturing assembly methods within a Lean manufacturing environment.
Collaborate with cross-functional teams to drive continuous improvement initiatives throughout the production process.
Monitor production schedules and adjust as necessary to meet customer demand and delivery deadlines.
Planning and organizing production schedules for the production employees by creating and maintaining work instructions and Manufacturing Orders.
To identify and implement cost reduction opportunities through process, component and finished goods design.
Drive to establishing efficiency, work labor standards and perform process time studies when appropriate and/or required.
Lead and drive the process of NPI in manufacturing by assisting engineering design department with electronic design and methods (SMT and Through Hole assembly, Testing and Final Assembly, DFT and DFM) to ultimately provide a high quality product while reducing waste and overall improve the efficiencies and lead times.
Take leadership in selection and purchase of production equipment and installations
Lead the process with operational problems affecting production and dealing with them in a systematic and methodical manner
Provide manufacturing data required for operations.
Liaising with suppliers and R/D department.
Hiring, training and supervising staff.
Lead and mentor production staff, fostering a culture of accountability, teamwork, and continuous learning.
Implement and maintain key performance indicators (KPIs) to measure and improve production performance.
Ensure compliance with safety regulations and promote a culture of health and safety in manufacturing by training, incorporate safety awareness, encourage communications regarding safety concerns and enforce safety protocols.
Requirements and Skills:

Degree in Electrical Engineering, Mechanical, Industrial or Business is an asset
College Diploma or equivalency will be considered 
Able to work independently with minimal supervision, and yet be able to function well in a team environment.
Electronic Production Management experience is an asset
Certified Lean or Six Sigma Green Belt, with minimum of 5 years’ experience in a Manufacturing Environment using Lean methods
Excellent organization, time management and leadership skills
Good knowledge Microsoft Office suite (excel, word, others)
Bilingual with excellent communication skills (required)
Organized and self-motivated team player
Reside in the vicinity of Montreal
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.
 

Project Management - Coordinator
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Project Management Coordinator will be responsible for supporting the Project Manager with managing fire alarm installation projects in commercial, educational, healthcare and industrial facilities, positively representing the company in all client and architect/engineer interactions. The PM Coordinator supports and communicates project progression from inception to completion including design, permits, material delivery, labour schedules, and field installation. The successful candidate will be working from our Maple Ridge Branch in BC.
Key Responsibilities:

Coordinates and communicates the exchange of information amongst Project Supporting teams and with clients.
Maintains project plan to keep project schedules on track.
Organizes and maintains project directories.
Assists with Work in Progress meetings.
Ensure AHJ requirements and departmental procedures are followed.
Coordinates purchases and shipments of equipment to site.
Coordinate, quote & track change orders.
Occasional completion of on-site technical work as deemed necessary.
Requirements and Skills:

Bachelor’s degree in a technical, business or related field.
Strong knowledge of Building Codes, CAN/ULC-S524 and CAN/ULC-S537 required.
1-3 years fire protection, construction, alarm/detection, or related project management experience.
Highly organized, detail-oriented, proactive and able to multi-task.
Understand and follow all published codes, standards, and unique project specifications.
Excellent communication skills, oral and written.
Excellent analytical, problem solving, time management and decision-making skills.
Must be a team player with a strong work ethic.
Willingness to work a flexible schedule.
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 
 
       

Certified Fire Alarm Technician – Montreal, QC

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 Summary:
Mircom is searching for talented and certified Fire Alarm Technicians to join our teams in Maple Ridge(BC), Edmonton(AB), Calgary(AB), Vaughan(ON), Ottawa(ON) and Montreal(QC). If you are an experienced Fire Alarm Technician with great customer service skills, we have an exciting and rewarding opportunity for you.
 Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
Requirements and Skills:  

Technicians shall have 3-5 years of experience within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Fluent in English and French (verbal and written).
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (Class G)
What Mircom Offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 

Test Technician 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 
Key Responsibilities:

Testing and repairing of electronic devices and assemblies.
Perform light soldering operations (surface mount repair, asset).
Maintain a high level of workmanship quality throughout the test and repair process.
Provide technical support for the production lines.
Provide leadership in the testing and troubleshooting of Mircom products through the appropriate use of a variety of test equipment such as oscilloscopes and test fixtures, etc.
Interact directly with production personnel and assist in training new employees on all aspects of testing and repair as required.
Working in a team environment to ensure smooth operations.
 
Requirements and Skills:

Post-secondary education in electronics.
2-5 years of practical work experience in the testing and repairing of electronic assemblies.
Proven ability to read and understand schematics.
Surface Mount soldering skills.
Basic MS Suite and computer literacy.
Ability to understand both written/ verbal instructions.
Strong written and oral communication skills.
Ability to work independently as well as in a diverse team.
Strong interpersonal skills.
Familiarity with Automated Test programs such as JTAG or Labview would be an asset.
Additional experience with the test and repair of Mircom, Secutron or Securiplex fire alarm systems would be desirable.
 
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited