SMT Machine Operator
Night Shift
(12:10am-8:10am)
 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
 Summary:
Under the supervision of the Manager, this position is responsible for the safe, accurate assembly, insertion of electronic components and other related assembly in a timely fashion, with the help of complex machinery. This is a full time night shift, permanent role,  based out of our Head Office in Vaughan, ON.
Key Responsibilities:

Set-up, run and troubleshoot Auto-insertion and SMT machines with minimum down time and minimum supervision
Perform quality inspection with the aid of Automatic Optical Inspection (AOI), Golden Sample or Bills of Material (BOM) and log it on the First Off template of the Manufacturing Order (MO)
Perform safety checks and preventative maintenance as required
Maintain PCB stock accurately, ensuring cleanliness and good organization
Visually inspect all boards after processing on the machines
Manage and track stock accurately by utilizing Integrated Materials Management Software
Work in a safe and organized manner
Ensure work is performed in compliance with ISO 9001 quality standards and company procedures
 Skills and Qualifications: 

Completion of a High School Diploma or Vocational Equivalent
Machine operator certification an asset
Three years’ experience using Auto-insertion and SMT machinery
Ability to read work orders, follow production drawings, sample assemblies, and understand verbal instructions
Experience with current IPC class 2 standard for proper insertion, placement and reflow of components
Knowledge of appropriate materials, methods, and the tools required in various assembly processes
Knowledge of electronic components and electronic assembly is an asset
Knowledge of set-ups, programming and adjustments an asset
Soldering experience an asset
Ability to work independently as well as in a team
Good interpersonal and communication (verbal & written English) skills
Must be detail-oriented, highly accurate and able to meet tight deadlines
Ability to lift heavy objects (up to 50 pounds), crouch, bend, walk and stand for long periods
Ability to perform mathematical functions (addition, subtraction, multiplication, division)
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
 We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

Product Manager

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
With a global mandate, the Product Manager (PM) is a subject matter expert who will be reporting to the Director of Product Management. The PM will lead product strategy and execution and act as a liaison between engineering, internal sales, customers, external associations, marketing, and the factory to ensure that product information is communicated effectively. As a key member of the Mircom Product team, the Product Manager maintains a balance between business and quantitative product support. The role requires knowledge of the product life cycle including: market research and requirements development, engineering design specifications, solution development, testing, support, and training. The Product Manager is majorly responsible for the results of their line of business and product portfolio and should develop strategies to grow their portfolio revenues through geographic or customer expansion and other efforts including training, promotion, bundling, and partnering with internal and external stakeholders.
Key Responsibilites:

Manage the portfolio scorecard, reporting on revenue, margins, growth trends, key wins/losses, quality reports, inventory, forecasting and swot analysis.
Manage product vision and product roadmap for enhancements, development, and rationalizations
Make recommendations to executive team regarding product pricing, market placement, and promotion
Market analysis of competitor offerings identifying any major benefits or gaps
Work with design team to modify product hardware, software, firmware
Work with sales teams to position product and support bids and quotations
Perform system inquiries, data mining and product analysis in ERP (D365) and Power BI
Handle daily inquiries from customers and internal departments regarding product issues (approvals, variations, pricing, cost, model numbers).
Communicate new and current product features to Sales and Professional Services.
Produce regular Revenue/Sales Performance Dashboards for the Product Management team.
Gather requirements from customers, prospective customers, internal sales and professional services.
Manage various elements of Product Lifecycle Management. (Development, Introduction, Growth, Maturity, Decline and End of Life).
Define product requirements by researching existing client needs, competitive products, industry trends and utilizing Mircom subject matter expert knowledge.
Understand the competitive marketplace and publish tools to help Sales position products.
Provide analytical insights to help drive the product development roadmap.
Represent Product Management on cross-functional teams for Process improvements and other initiatives such as SKU Simplification, new product launches or cost reduction
Participate in analyzing and designing new product features and enhancements.
 Requirements and Skills:

3-5 Years in a full-time job capacity as Product Manager, with a strong foundation in physical products, digital services, or growth-focused roles.
Knowledge of relevant Fire Alarm and BMS products, codes and standards is a strong asset.
Engineering Degree – Mechanical, Electrical or Civil is a must.
Experience leading product discovery, including customer research, problem validation, hypothesis testing, and translating insights into product decisions.
Very Strong written and oral communication skills.
Excellent people and management skills to interact with staff, colleagues and third parties.
Excellent proficiency in Microsoft Office suite (Excel, Outlook, PowerPoint, Word, Visio).
Microsoft Power BI and ERP experience are assets
Ability to work collaboratively with others to achieve a common goal.
Ability to write clear, concise reports and documentation.
Comfortable working in a fast-paced, ambiguous environment with evolving priorities.
Solid critical thinking, analytical and problem resolution skills to analyze trends and impacts, identify options and implications, and propose practical solutions.
Ability to eliminate obstacles through creative and adaptive approaches.

What Mircom Offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
Interested applicants please forward a copy of your cover letter and resume to Human Resources. 
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.
 

Test/Repair Technician 
Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Join a skilled team where you'll test, troubleshoot, and repair electronic assemblies using industry-grade equipment while maintaining top-tier workmanship quality. If you have 2–5 years of hands-on electronics experience, surface mount soldering skills, and the ability to read schematics, this is the role for you! This is a full time role based out from our head office in Vaughan, ON.
Key Responsibilities:

Test and repair of electronic devices and assemblies.
Perform light soldering operations (surface mount repair, asset).
Maintain a high level of workmanship quality throughout the test and repair process.
Provide technical support for the production lines.
Provide leadership in the testing and troubleshooting of Mircom products through the appropriate use of a variety of test equipment such as oscilloscopes and test fixtures, etc.
Interact directly with production personnel and assist in training new employees on all aspects of testing and repair as required.
Working in a team environment to ensure smooth operations.
Requirements and Skills:

Post-secondary education in electronics.
2-5 years of practical work experience in the testing and repairing of electronic assemblies.
Proven ability to read and understand schematics.
Surface Mount soldering skills.
Basic MS Suite and computer literacy.
Ability to understand both written/ verbal instructions.
Strong written and oral communication skills.
Ability to work independently as well as in a diverse team.
Strong interpersonal skills.
Familiarity with Automated Test programs such as JTAG or Labview would be an asset.
Additional experience with the test and repair of Mircom, Secutron or Securiplex fire alarm systems would be desirable.
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
 
 
 
 
 
 

 
ASTTBC Certified Fire Alarm Technician

Victoria, BC

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Summary:
Mircom is searching for talented and FULLY certified ASTTBC Fire Alarm Technicians to join our team in British Columbia. If you are an experienced Fire Alarm Technician with great customer service skills, we have an exciting and rewarding opportunity for you!!!!!  
 Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access  control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 Requirements and Skills: 

Technicians shall have 3-5 years of experience as a Service Technician within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have ASTTBC certification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (G License)
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 What Mircom Offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Code. Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 

PARMI Laser AOI Inspector Operator
 night shift (12:10am to 8:10am)
Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
 Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary: 
The PARMI Laser AOI Inspection Operator is responsible for verifying Automated Optical Inspection (AOI) results generated by the PARMI inspection system and ensuring the quality of printed circuit board assemblies (PCBAs). The operator reviews suspected defects identified by the machine, performs occasional manual inspections, and assists with board rework and assembly activities when required. This position plays a critical role in maintaining product quality and compliance with IPC standards. This is a full time role, evening shift, based in Vaughan, ON.
Key Responsibilities:

Verify automated PARMI AOI inspection results for suspected defects, including solder bridges, opens, skewed components, insufficient solder, and other assembly defects.
Review and disposition machine-generated defect calls to determine acceptance or rejection.
Perform manual visual inspections when required.
Conduct minor repairs and touch-ups on post-wave soldered circuit boards and components.
Hand solder electronic components onto PCB assemblies as needed.
Clip component leads from electronic circuit boards when required.
Use hand tools and torque drivers for assembly-related operations.
Ensure manufacturing quantities and product labels are accurate and properly applied.
Maintain production records and quality documentation as required.
Follow IPC workmanship standards and manufacturing procedures.
Maintain a clean, organized, and safe work area.
Support continuous improvement initiatives and quality objectives.
Perform other duties as assigned by the PCB Supervisor.
Requirements and Skills: 

High School Diploma or equivalent.
Experience with Automated Optical Inspection (AOI) systems, preferably PARMI equipment.
Knowledge of IPC-A-610 Acceptability of Electronic Assemblies.
Knowledge of IPC J-STD-001 requirements.
Experience in electronics manufacturing, SMT, or PCB assembly environments.
Ability to read, write, and communicate effectively in English.
Basic computer skills and ability to navigate AOI inspection software.
Knowledge of electronic components and PCB assembly processes is an asset.
Ability to identify manufacturing defects and quality issues.
Good attention to detail and strong visual inspection skills.
Ability to work independently and within a team environment.
Ability to sit for extended periods while reviewing AOI inspection results.
Occasionally lift and carry materials up to 25 lbs (11 kg).
Ability to bend, reach, and perform repetitive motions as required.
Visual acuity sufficient to inspect electronic assemblies and identify defects.
What Mircom Offers: 

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 

Technical Writer-Digital Products, Approvals & UX Documentation
Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Technical Writer – Digital Products, Approvals & UX Documentation is responsible for planning, developing, and delivering clear, accurate, and user-focused documentation and digital media for Company products. This includes traditional product manuals, labels, and approval/agency documentation, as well as modern digital-first content, UI/UX support for software products, and multimedia content to help customers install and use our products safely and effectively.
The Technical Writer will work closely with Engineering, Product Management, UI/UX, Compliance, Marketing, and Customer Service to ensure all documentation—print and digital—is technically accurate, compliant with regulatory requirements, and aligned with the needs of end users. This is a full time, in office role based out of our head office in Vaughan, ON.
Key Responsibilities:
Product manuals, labels, and regulatory/approvals documentation

Plan, write, and maintain installation manuals, user manuals, quick-start guides, and technical documentation for the full product line.
Develop and maintain product labels, markings, and safety information, ensuring alignment with regulatory and approval requirements.
Prepare and maintain content required for approval agencies and regulatory bodies, including technical specifications, product data sheets, test summaries, and other supporting documentation.
Coordinate with Engineering, Compliance, and Approval Agencies (as required) to support approval applications, renewals, and ongoing certification requirements.
Maintain accurate and organized records, document history, and version control for all manuals, labels, and regulatory submissions.
Ensure documentation is consistent in format, terminology, and branding, and meets applicable ULC standards and codes.
Digital-first product documentation

Develop and maintain online help, web-based documentation, and knowledge base articles for digital and software-enabled products.
Author structured, reusable content that can be published to multiple channels (PDF, web help, in-app help, support portals, etc.).
Create and maintain quick reference guides and FAQs that support customer self-service and reduce support inquiries.
Work with internal stakeholders to ensure documentation is updated in alignment with product releases and software updates.
UI/UX documentation and software product support

Collaborate with UI/UX designers, product managers, and software engineers to document user workflows, interface behaviors, error messages, and interaction patterns.
Contribute to the design and content of in-app help, tooltips, on-screen prompts, walkthroughs, and contextual assistance to improve user experience.
Review and refine user-facing UI text (labels, instructions, dialogs, alerts, error messages) for clarity, consistency, and tone.
Participate in design reviews, usability testing, and feedback sessions to ensure documentation and UI text support user needs and product goals.
Digital media creation and customer enablement

Plan, script, and produce digital media assets such as video tutorials, screen captures, animations, and interactive demos to help customers install, configure, and use products.
Create annotated screenshots, diagrams, and visual aids to explain technical concepts and procedures.
Work with Marketing and Customer Support to incorporate digital media into websites, customer portals, and training materials.
Ensure digital media content follows company branding, accessibility, and quality guidelines.
Customer and internal support

Respond to internal and external inquiries related to product documentation, labels, and approvals.
Provide documentation support to Engineering, Manufacturing, Sales, and Customer Service as needed (e.g., custom documentation requests, tender submissions, technical clarifications).
Assist in investigating and resolving documentation-related issues reported by customers or internal stakeholders.
Content strategy, process improvement, and other duties

Support the development and maintenance of a content strategy that ensures consistent, up-to-date information across manuals, brochures, data sheets, websites, knowledge bases, and in-app help.
Maintain centralized repositories and taxonomies for documentation and media, supporting content reuse and governance.
Contribute to the continuous improvement of documentation standards, templates, style guides, and workflows.
Perform other related duties as assigned.
Requirements and Skills: 

Diploma or degree in Technical Communication, Engineering Technology, Computer Science, UX Design, or a related discipline.
3–5 years of experience as a Technical Writer, Technical Communicator, or similar role in an engineering, manufacturing, or technology environment.
Experience supporting regulatory/approval documentation (e.g., electrical safety, product approvals, or similar) is preferred.
At least 2 years of experience producing documentation for digital products, software, or web-based solutions (e.g., embedded interfaces, SaaS, or control software) is an asset.
Experience working closely with engineering, product management, and UI/UX teams in an agile or iterative development environment.
Strong technical writing skills with the ability to translate complex technical and regulatory information into clear, concise, and user-friendly content.
Knowledge of electrical or electronic products, systems, or related technologies (experience with Company product lines or similar products is an asset).
Understanding of regulatory and approval requirements relevant to the company’s products (e.g., UL, ULC, CSA, CE, or equivalent), and the documentation needed to support them.
Demonstrated experience creating and maintaining user manuals, labels, and technical data sheets.
Demonstrated experience producing documentation for digital-first products, including web applications, embedded interfaces, or software-controlled equipment.
Familiarity with modern documentation tools and platforms such as: Camtasia, Snagit, Loom, Adobe Captivate, or equivalent for creating video tutorials and annotated screen captures.
Proficiency with digital media tools such as Camtasia, Snagit, Loom, Adobe Captivate, or equivalent for creating video tutorials and annotated screen captures.
Experience collaborating in UI/UX design tools such as Figma, Sketch, Adobe XD, or similar to review and document user flows and interfaces.
Ability to create diagrams and visual assets using tools such as Visio, Lucidchart, draw.io, or similar.
Knowledge of Framemaker software is desirable.
Understanding of content strategy, information architecture, and multi-channel content delivery (manuals, brochures, data sheets, web, in-app help, knowledge bases).
Familiarity with UI writing / microcopy best practices and accessibility standards (e.g., WCAG) for digital products.
Strong organizational and time management skills with the ability to manage multiple projects and deadlines.
Excellent interpersonal and communication skills, with the ability to work effectively with cross-functional teams and external agencies.
High attention to detail and commitment to accuracy, compliance, and quality.
Must reside in the Greater Toronto Area.
What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Act.  Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
 Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

Team Lead, Final Assembly (afternoon shift)
Pointe Claire, QC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary: 
Mircom is searching for a qualified Team Lead, for final assembly who will be responsible for overseeing and coordinating production staff to ensure all finished products meet established quality standards. This role will monitor quality across all manufactured products and perform inspections, tests, and sampling of materials, parts, and products to identify defects or deviations from specifications. This is a full time, afternoon shift, in person role based out of our facility in Pointe Claire, QC.
Key Responsibilities:


Read and interpret technical drawings and specifications to guide production activities.
Monitor operations to ensure they meet established production and quality standards.
Oversee the quality of incoming and outgoing products, ensuring compliance with specifications.
Recommend and implement adjustments to assembly or production processes to improve quality and efficiency.
Identify and remove products and materials that fail to meet required specifications.
Ensure employees complete tasks safely, efficiently, and within required timeframes.
Collaborate closely with supervisors and managers to resolve issues and optimize workflow.
Support and coach employees in reaching performance and production goals.
Track material, tools, and inventory needs to support uninterrupted production.
Oversee final assembly and packaging to ensure products meet quality and presentation standards.
Requirements and Skills: 

High school diploma or equivalent required; additional technical or trade training in manufacturing, quality, or engineering is an asset.
5 to 10 years of production assembly experience, preferrably in electronics.
Proven experience in a manufacturing, production, or quality control environment (supervisory experience an asset).
Strong ability to read and interpret technical drawings, blueprints, and specifications.
Solid understanding of production processes, quality standards, and inspection methods.
Experience monitoring operations and implementing process adjustments to improve quality and efficiency.
Strong attention to detail with the ability to identify defects and non-conformances.
Knowledge of basic safety regulations and best practices; commitment to safe work procedures.
Demonstrated leadership skills with the ability to support, guide, and motivate employees.
Strong communication and interpersonal skills; able to collaborate effectively with supervisors, managers, and team members.
Good organizational skills, including tracking materials, tools, and inventory.
Problem-solving and decision-making skills, with the ability to act quickly and effectively when issues arise.
Basic computer skills for completing reports, documenting inspections, and tracking inventory.
What Mircom Offers: 

A great working environment  
Competitive salary 
Group insurance benefits 
Company RRSP program 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 
 

Chef d'équipe – Assemblage de circuits imprimés / SMT
Pointe Claire, QC
(quart de l’après-midi)
Fondé en 1991, le groupe d'entreprises Mircom est le plus grand concepteur, fabricant et distributeur indépendant de solutions intelligentes pour les bâtiments et la sécurité des personnes en Amérique du Nord. Notre portefeuille, qui touche des clients dans plus de 100 pays, comprend des systèmes de détection et d'alarme incendie, de communication et de sécurité, de notification de masse, d'appel infirmier, d'automatisation des bâtiments et de technologies intelligentes.
La mission de Mircom est de sauver des vies et de protéger les biens en fournissant une gamme de solutions novatrices et avancées qui sont évolutives pour répondre aux diverses demandes des utilisateurs, des petits bâtiments aux plus grands complexes. Notre engagement indéfectible envers la fabrication en Amérique du Nord nous permet d'offrir la plus haute qualité et la meilleure valeur concurrentielle dans notre vaste gamme de produits et de solutions.
Sommaire :
Nous sommes à la recherche d’un(e) Chef d’équipe – Assemblage de circuits imprimés / TMS hautement qualifié(e) et motivé(e) pour superviser et coordonner les opérations quotidiennes de notre ligne d’assemblage de circuits imprimés. Le ou la candidat(e) idéal(e) possède une expérience pratique des procédés de technologie de montage en surface (TMS), de solides compétences en leadership ainsi qu’un engagement envers la qualité et l’amélioration continue. Il s’agit d’un poste permanent à temps plein, quart de l'apres midi, basé à notre succursale de Pointe-Claire (QC).
Principales responsabilités :

Superviser et diriger une équipe d’opérateurs et de techniciens TMS dans l’assemblage de circuits imprimés.

Planifier, organiser et surveiller les activités de production quotidiennes afin d’atteindre les objectifs de rendement, de qualité et de livraison.

Assurer la mise en place, le fonctionnement et l’entretien adéquats des équipements TMS (ex. : machines de pose automatisée, fours de refusion, AOI, soudure sélective).

Dépanner les problèmes de procédé et d’équipement afin de minimiser les temps d’arrêt et d’améliorer l’efficacité.

Former et encadrer les membres de l’équipe sur les procédures d’assemblage, les protocoles de sécurité et les normes de qualité.

Collaborer avec les équipes d’ingénierie, de qualité et de chaîne d’approvisionnement pour résoudre les problèmes de production et mettre en œuvre des améliorations de processus.

Maintenir des dossiers de production, rapports et documents précis.

Faire respecter les normes ESD, IPC ainsi que les politiques de l’entreprise.

Exigences et compétences :

Diplôme d’études collégiales (DEC) ou baccalauréat en électronique, en génie électrique ou dans un domaine connexe.

Plus de 3 ans d’expérience en assemblage de circuits imprimés et en fabrication TMS, dont au moins 1 an dans un poste de supervision ou de chef d’équipe.

Excellente connaissance des procédés TMS, des équipements, de la retouche manuelle et des normes de contrôle de la qualité (IPC-A-610, ISO 9001).

Solides compétences en résolution de problèmes, en organisation et en communication.

Capacité à travailler dans un environnement dynamique axé sur le travail d’équipe.

Maîtrise des logiciels de production et des outils Microsoft Office.

Maîtrise du français, à l’oral et à l’écrit, requise, aussi maitrise de la langue Anglais pour être capable de communiquer avec la maison mère situé à Toronto.
Atouts :

Expérience avec les procédés TMS, l’inspection et la retouche manuelle.

Expérience avec l’inspection optique automatisée (AOI), l’inspection par rayons X et l’inspection de pâte à souder (SPI).

Familiarité avec les principes de la fabrication Lean et Six Sigma.

Expérience avec un système ERP (ex. : D365, SAP, Oracle ou équivalent).

Ce qu'offre Mircom :

Un excellent environnement de travail avec des possibilités d'avancement

Un salaire concurrentiel

Des prestations d'assurance collective

Un programme de REER de l'entreprise
Nous remercions tous les candidats de l'intérêt qu'ils portent à ce poste, mais nous ne communiquerons qu'avec les personnes retenues pour une entrevue.

Building Automation Systems, (BAS) Sales Representative
Vaughan, ON
 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are searching for a driven Building Automation Sales Professional to identify, develop, and close opportunities for building automation systems (BAS), energy management, and related smart building solutions. This role focuses on selling to commercial, industrial, and institutional customers by understanding their facility needs and delivering technical, value-driven solutions that enhance building performance, comfort, and efficiency. This is a full time role based out of head office in Vaughan, ON.
Key Responsibilities:
Sales & Business Development

Prospect, qualify, and generate new sales opportunities within the assigned territory or vertical (e.g., commercial offices, healthcare, education, industrial).
Manage the entire sales cycle from lead generation and discovery through proposal, negotiation, and closing.
Develop and maintain a strong pipeline of BAS, HVAC controls, and energy management projects and service agreements.
Prepare and deliver professional sales presentations, proposals, and ROI analyses to customers, consultants, and contractors.
Negotiate pricing, terms, and conditions in line with company guidelines and profitability targets.
Customer & Account Management

Build and maintain long-term relationships with key stakeholders: building owners, facility managers, consulting engineers, mechanical contractors, and system integrators.
Conduct site visits, needs assessments, and walkthroughs to understand customer objectives, existing systems, and integration requirements.
Serve as the primary point of contact for assigned accounts, ensuring high customer satisfaction and repeat business.
Collaborate with internal teams (engineering, operations, project management, service) to ensure accurate scope definition and seamless project delivery.
Technical & Solution Development

Work with engineering and estimating teams to develop accurate scopes of work, system designs, and cost estimates for building automation and controls projects.
Translate customer needs into comprehensive solutions, including:
HVAC and lighting controls
Energy management and optimization strategies
Integration with existing BAS, BMS, or IoT platforms
Ongoing service, maintenance, and software upgrades

Stay current on building codes, industry standards, and technologies related to BAS, BACnet/Modbus communication, and smart building solutions.
Market & Strategy

Analyze market trends, competitors, and customer feedback to identify new opportunities and refine sales strategies.
Participate in industry events, trade shows, and professional organizations to build brand presence and generate leads.
Provide regular sales forecasts, activity reports, and pipeline updates to management.
Requirements and Skills: 

Bachelor’s degree in Business, Engineering, Technology, or a related field preferred; equivalent industry experience considered
3–5+ years of successful B2B sales experience in one or more of the following areas:
Building automation and controls
HVAC and mechanical systems
Energy management and performance contracting.
Low-voltage systems, BMS, or related building technologies.

Solid understanding of commercial building systems and facility operations.
Technical aptitude in mechanical, electrical, controls, or automation disciplines.
Working knowledge of major BAS platforms.
Experience collaborating with consulting engineers and mechanical contractors on design-build or plan-and-spec projects.
Track record of meeting or exceeding sales targets and managing complex sales cycles.
Strong communication, presentation, and negotiation abilities.
Proficiency with CRM software and Microsoft Office (Excel, PowerPoint, Word).
Valid driver’s license and ability to travel within the assigned territory.
What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Act.  Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
 Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

  Certified Fire Alarm Technician
Montreal, QC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Mircom is searching for talented Fire Alarm Technicians to join our team in  Montreal(QC). If you are an experienced Fire Alarm Technician with great customer service skills, we have an exciting and rewarding opportunity for you.
 Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment.
Perform inspections and service on Mircom and non-Mircom product.
Complete and return inspection reports in a timely manner.
Provide technical support to customers as needed.
Provide operational training to end-users.
Ensure our customers and end-users have a positive experience working with Mircom.
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manual.s
Ensure work is performed in compliance with ISO9001 Quality Standards and Compliance Procedures.
 Requirements and Skills: 

Technicians shall have 3-5 years of experience within the Fire Alarm industry.
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification is a plus.
Technicians wtih a Canadian Fire Alarm Association (CFAA) Registration or comparable qualification is a plus.
Fluently in French and english to better serve our customers.
Knowledge of Mircom systems is an asset.
Competency in Microsoft Word and Excel is an asset.
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding.
Possess a valid and clean motor vehicle license (Class 5).
 What Mircom Offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 
 

 

Account Manager, PMA Sales
Maple Ridge, BC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Highly successful and poised for continued growth in the domestic market, we are seeking a qualified PMA (Preventative Maintenance Agreement) Sales Representative with a proven sales record and a solid understanding of fire alarm, security and telephone access systems. The successful candidate will be highly motivated and resourceful with an aptitude for learning and keeping pace with ever advancing technology. This is a full-time role based out of Maple Ridge, BC.
Key Responsibilities:

Identify and obtain new sales for PMA service and inspections.
Develop and upsell new and existing accounts by checking customers’ buying history, proactively contacting exiting customers to ensure orders are handled accurately and in a timely manner.
Target new business opportunities using industry contacts and expertise.
Establish relationships with building owners, property management companies, prospects, and industry insiders through a combination of cold calling, outdoor field sales and direct marketing efforts to present Mircom products and services and solicit new business.
Upsell and maintain service agreements with existing customers through a combination of outdoor field sales, phone sales and marketing efforts.
Develop innovative solutions using Mircom products and services to competitively meet customer needs.
Develop a win/pricing strategy based on market and customer knowledge.
Sell new service agreements on all company products and services.
Meet directly with customers to establish their needs and drive overall sales process.
Create proposals for service agreements, test inspections and preventive maintenance.
Quote sales agreements for customers with technical accuracy and within company pricing guidelines
Maintain client rapport by understanding current and future needs by responding promptly
Identify and resolve customer concerns and issues accurately and efficiently and in a timely manner.
Demonstrate and present to customers a thorough understanding of company services and communicate market pricing, customer needs, and competitor information and services.
Acquire and maintain sound knowledge of all product lines and services offered.
Requirements and Skills: 

Minimum 3+ years of technical sales experience, including but not limited to fire & life safety industry.
Knowledge of fire alarm industry and/or technology, OFC fire code and building codes considered an asset.
Proven B2B sales with strong prospecting skills including telephone and in person cold calling.
Self starter
Highly motivated
Aptitude for learning
Excellent interpersonal skills and effort at building relationships with a strong service orientation
Solid team player
Must be willing to travel for customer calls.
Advanced sales skills and ability to develop customer solutions.
Goes beyond job requirements to seek opportunities and generate ideas for improvements.
Proficient computer skills
Strong oral and written communication skills (English)
Post-secondary education (sales or technical degree/diploma)
Excellent presentation skills
Experience with preparing thorough quotes.
Must possess a car and hold a valid driver’s licence.
Must reside in the province.
What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only candidates being considered for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Act.  Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
 Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.
 

 

Service Manager
Maple Ridge, BC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are searching for an experienced Service Manager to lead our Fire Alarm Technicians and all their service activities. He/she will organize and manage all service activities and performance of the service team. Our Service Manager will lead a team of Fire Alarm Technicians and ensure the efficient, safe, and timely completion of installation projects. In this role, you will plan and manage technician schedules, coordinate activities with general contractors, engineers, and authorities, and ensure all documentation and approvals are in place. You will mentor and train technicians, monitor labour hours and project costs, and help maintain optimal material levels and vehicle readiness. This is a full time role based out of our Maple Ridge location in BC.
Key Responsibilities:

Establish and manage technician installation schedules to ensure optimum work load efficiencies and timely equipment deliveries.
Mentor, train and develop skills with Technicians.
Coordinate installation activities with General Contractors, Engineers and building officials to ensure all documentation and approvals are delivered.
Create an environment which achieves ultimate customer service, while meeting or exceeding branch targets.
Monitor direct labour hours, project costs, and work schedules.
Coordinate and assist with expediting material requests, replenishing truck stocks and requesting other necessary supplies for technicians.
Ensure vehicles are clean and in safe operating condition by conducting regular inspection.
Ensure all safety guidelines are followed and that the company is in compliance with all regulatory rules and regulations.
Requirements and Skills:

3-5 years of experience in the Fire and Life Safety industry.
Proven manager/supervisor experience in the Fire Alarm industry.
Canadian Fire Alarm Association (CFAA) certification or ASTTBC (Applied Science Technologists and Technicians of BC) certification in fire alarm.
Proficiency to review drawings, conduct field surveys, prepare all required information to perform complete installation activities.
Strong computer skills and competency in Microsoft Office applications.
Ability to work flexible hours including weekends to meet customer/technician requirements.
Strong organizational skills, a positive attitude and the ability to learn quickly.
Possess a valid driver’s license and a clean driver's abstract
Strong verbal and written communications in the English language
Must be able to handle fast-paced environment.
Work with project management and meet on a weekly basis.
Be part of health & safety team.
Strong knowledge of Inspect Point, D365, Dayforce software a must.
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.

Fire Alarm Systems Estimator & Designer
Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies. 
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are seeking a Fire Alarm Systems Estimator & Designer who will be responsible for preparing complete and accurate quotations to be presented to clients, either directly or through the assigned salesperson. This role includes analyzing projects to identify and propose cost-saving opportunities through optimized design and product solutions. The candidate we are searching for will also perform occasional design work, including developing and assembling project riser diagrams, comprehensive shop drawing packages, and associated technical data sheets to support bids and project execution. This is a full-time role based out of our head office in Vaughan, ON.
Responsibilities:

Produce material and labour take-offs through drawings to develop accurate quotations.
Provide project design packages, riser diagrams, shop drawings, data sheets, battery calculations.
Review and understand job specifications and drawings.
Follow through with estimating process to develop competitive bids.
Communicate with clients to gather information, clarify specifications, wording, etc.
Converse with Sales People to coordinate the closing of the bid review.
Occasional site/tender walk-throughs to cross refence drawings to avoid site interferences and identify proactive solutions.
Coordinate with sub-contractors and suppliers to obtain pricing to include within the final quotation provided to client.
Attend scheduled Sales Manager meetings to discuss product, codes and issues.
Coordinate with the project management team to create process and guidelines to help with growing of the new department
Attend and contribute to product training seminars and monthly sales meetings.

 Requirements and Skills:

Diploma or degree in Engineering Technology, Construction Management, Electrical/Mechanical Engineering, or related field.
2–5 years of experience in estimating, design, or drafting within construction, fire protection, electrical, or related industry.
Experience specifically in fire alarm, life safety, security, or low‑voltage systems is an asset.
Knowledge of NFPA, local building/fire codes, and applicable standards.
Experience working in a growing department or helping establish processes and best practices.
Experience preparing quotations and bid submissions for commercial/industrial projects.
Familiarity with tender processes and documentation.
Valid driver’s license and ability to attend occasional site visits/tender walkthroughs.
What Mircom offers:

A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Fire Sprinkler Fitter
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 
Summary:
The ideal candidate for this position will have relevant, working knowledge of NFPA Standards and OSHA regulations.

Key Responsibilities:
Job responsibilities include, but are not limited to:

Able to read and comprehend blueprints, specification and project schedules
Coordination and installation of overhead sprinkler systems, including steel and CPVC and steel piping, fire pumps, standpipes, hose systems, underground pipe including private service fire mains, hydrants, pits and underground control valves
Responsible for participating and attending weekly job site safety meetings
Accountable for ordering material, managing deliveries/backorders, ensuring changes in scope/discrepancies are resolved, monitor labor costs, responsible for tools, and coordinating equipment rental
Willing to travel to local job site locations
Be physically fit to perform the demanding work of the trade including maximum occasional lifting up to 50 pounds, frequent lifting up to 25 pounds. Standing and walking for the majority of the workday.
 Requirements and Skills: 

Technicians shall have 3-5 years of experience as a Service or Installation Technician within the Fire Sprinkler industry
NICET I / II certification or accumulated equivalent experience
Osha certification, apprentice certifications or other trade qualification would be an asset
Strong knowledge of industry codes (NFPA)
Excellent planning and organization skills
Must have valid driver’s license and pass a background check and drug test
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 50lbs and climb ladders and scaffolding
Competency in Microsoft Word and Excel is an asset


Compensation:

Compensation is commensurate with experience
Company vehicle complete with fuel and automotive service expense account
Education incentives

 What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.
 

   Certified Fire Alarm Technician-Greater Vancouver Area


Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
 Summary:
Mircom is searching for talented and certified Fire Alarm Technicians to join our teams in Maple Ridge(BC), Edmonton(AB), Calgary(AB), Vaughan(ON), Ottawa(ON) and Montreal(QC). If you are an experienced Fire Alarm Technician with great customer service skills, we have an exciting and rewarding opportunity for you!!!!!
Key Responsibilities:

Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom products
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
 Requirements and Skills: 

Technicians shall have 3-5 years of experience within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license (G License)
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
 What Mircom Offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
Salary starting from $70,000. per year.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 

Human Resources Administrator
Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary: 
The HR Administrator plays a key role at the heart of our people operations, supporting employees and leaders across the full employee lifecycle. In this role, you’ll help create a smooth and engaging experience for new hires, coordinate recruitment activities, and handle day‑to‑day HR operations with accuracy and professionalism. You will process employee transactions, maintain confidential records, and support programs such as immigration, disability management, and agency worker administration. As a central point of contact for HR, you’ll manage our HR ticketing system, assist with compliance and audits, prepare HR reports, and contribute to HR system implementations, employee engagement initiatives, and internal communications. This position is ideal for someone detail‑oriented and service‑driven who wants to grow their HR career while ensuring a consistent, positive, and confidential HR experience for all employees.
This is a great opportunity for someone who is detail‑oriented, service‑driven, and eager to step into their HR career—while ensuring our HR policies are applied consistently and our employees receive exceptional, confidential support. The role is an onsite, full-time role based out of head office in Vaughan,ON.
Key Responsibilities:
Onboarding & Employee Lifecycle

Coordinate and facilitate new hire onboarding on a weekly basis.
Collect and verify required employment documentation (e.g., SIN, immigration/work authorization, identification).
Set up and maintain personnel files for new hires and existing employees.
Track completion of required documentation for new hires and update HRIS and related systems accordingly.
Ensure timely and accurate completion of employee transactions (e.g., hires, terminations, pay changes, leaves/returns) in HRIS and ERP.
Draft, finalize and administer employee agreements, offer letters, and other employment‑related documentation.
Provide administrative support for employee immigration matters, including the preparation and processing of required documentation.
Support disability management programs, including the administration of WSIB claims and coordination of return-to-work plans.
HR Operations & Payroll Support

Provide day‑to‑day administrative support to the HR team and act as a central point for HR operations.
Manage the HR ticketing system (e.g., Zendesk), assigning tickets to the appropriate team members and responding to general employee inquiries in a timely manner.
Maintain accurate and confidential employee records (digital and physical) in HRIS (e.g., Dayforce), ERP (e.g., D365), Concur (expense management), and other HR tools.
Update and maintain organizational charts and employee lists.
Complete and maintain HR transaction logs (e.g., PAF) to ensure all employee changes are accurately recorded.
Support ISO and other HR/compliance requirements by tracking required documents, renewals, audit materials, and ensuring HR processes follow internal policies and regulations.
Assist with audit preparation and HR‑related documentation (e.g., ISO, regulatory requests).
Organize and distribute departmental mail.
Coordinate and process timesheets for agency/temporary workers, ensuring accuracy, approvals, and timely submission to the appropriate contacts.
Reconcile agency invoices for payment as required.
Assist with the completion of government and regulatory forms (e.g., T2200, requests from Service Canada, or equivalent).
Send reminders related to employee savings/benefit programs (e.g., RRSP enrollment deadlines and eligibility), where applicable.
Prepare and maintain HR reports
Support Dayforce implementation activities, including testing, process documentation, employee inquiries and assisting with change adoption across the organization.
Employee Engagement & Communications

Support employee engagement and recognition initiatives (e.g., awards, appreciation activities, and internal campaigns).
Assist with planning and coordinating company events and activities, including:
Holiday announcements and celebrations.
Employee activities and engagement initiatives.
Internal event planning and logistics.

Prepare and post employee announcements and corporate communications through available platforms (e.g., email, intranet, HRIS).
Help maintain a simple HR communications calendar to ensure consistent and organized messaging.
Draft and distribute HR‑related communications (e.g., policy updates, reminders, event communications, posters).
Translate or coordinate the translation of HR documents and communications as needed.
Help prepare and distribute employee surveys and assist with compiling feedback and results.
Employee Relations Support

Act as the first point of contact for day‑to‑day HR inquiries, escalating complex or sensitive matters to the appropriate HR team member or leader.
Provide employees with general guidance on HR policies, procedures, and available resources.
Support the consistent application of HR policies by directing employees to the correct documentation, forms, and tools.
Coordinate exit interviews, including scheduling, documentation, and basic data tracking.
Handle all employee information and workplace matters with a high level of confidentiality, empathy, and professionalism.
Monitor and maintain records of Work Permit and SIN expiry dates, ensuring timely follow‑up.
Track employee contract end dates.
Assist with the coordination and administration of employee programs, HR initiatives, and engagement activities that support a positive workplace culture.
Recruitment Support

Support the full-cycle recruitment process, from job posting to candidate onboarding.
Post job advertisements and manage the careers mailbox, ensuring timely responses to candidate inquiries.
Coordinate interviews, communicate with candidates, and manage interview schedules.
Conduct candidate pre-screening, background checks, and reference checks.
Maintain accurate candidate records and assist with applicant tracking and recruitment reporting.
Administer the employee referral program, including tracking referrals, participation, and incentive payouts.
Requirements and Skills: 

College diploma or university degree in Human Resources Management, Business Administration, or a related field.
1–3 years of experience in an HR support, HR coordinator, or administrative role.
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
High attention to detail and strong organizational and time‑management skills.
Excellent written and verbal communication skills.
Demonstrated ability to handle sensitive and confidential information with discretion.
Self‑motivated professional with a strong desire for continuous learning and growth.
Comfortable working in a dynamic, fast-paced environment. 
Assets

Working towards or holding a CHRP (or equivalent) is an asset.
Previous experience working with HRIS and ERP systems (e.g., Dayforce, D365, Concur) and ticketing systems (e.g., Zendesk).
Experience supporting payroll, benefits, or timekeeping processes.
Experience with ISO or other audit/compliance environments.
Bilingual or multilingual abilities, particularly where translation of HR materials is required.
Team player who can step in and back up HR Generalists and other HR team members when required.
Ability to work in a dynamic, fast-paced environment, with the ability to adapt to changing priorities and business needs.
What Mircom Offers: 

A great working environment  
Competitive salary 
Group insurance benefits 
Company RRSP program 
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited 

 
Wave Solder Machine Operator
Vaughan, ON 
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.

Summary:
Under the supervision of the Manager, this position is responsible for the safe, accurate assembly, insertion of electronic components and other related assembly in a timely fashion, with the help of complex machinery. This is a full-time role based out of head office in Vaughan, ON
Key Responsibilities:

Set-up, run and troubleshoot Wave Solder machines with minimum down time and under minimum supervision.
Perform machine maintenance.
Visually inspect boards after processing.
Follow all established and practiced Safety rules and regulations.
Follow standard operating procedures process, work instructions, training, and best practices.
Work in a safe and organized manner.
Requirements and Skills:

Completion of a High School Diploma or Vocational Equivalent.
1 to 3 years of machine operator experience and certification an asset.
Ability to read work orders, follow production procedures, sample assemblies, and understand verbal instructions.
Knowledge of electronic components and electronic assembly is an asset.
Knowledge of set-ups, programming and adjustments an asset.
Ability to work independently as well as in a team.
Good interpersonal and communication (verbal & written English) skills.
Must be detail-oriented, highly accurate and able to meet tight deadlines.
Must be able to wear a mask while using the Wave Solder machine while a standing for long periods of time.
Ability to lift heavy objects (occasionally able to lift up to 50 pounds), crouch, bend, walk and stand for long periods.
Ability to perform basic mathematical functions (addition, subtraction, multiplication, division).
What Mircom Offers:

A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

Construction & Service Fully Certified Fire Alarm Technician
Ottawa and Greater Toronto Area
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Summary:
Mircom is searching for talented and FULLY certified Fire Alarm Technicians to join our teams in GTA and Ottawa who is a specialist in installs, programs, tests, and troubleshoots fire alarm systems on active construction projects (new buildings or major renovations), before the building is occupied.  If you are an experienced fully licensed CFAA Fire Alarm Technician with great customer service skills, we have an exciting and rewarding opportunity for you.
 Key Responsibilities:

Interpret fire alarm drawings, riser diagrams, device layouts, and code requirements (e.g., NFPA 72, local building/fire codes).
Mount and wire:
Smoke and heat detectors
Pull stations
Horns, strobes, speakers
Control panels and annunciators
Modules, relays, and power supplies

Run and label cable/conduit in walls, ceilings, and riser shafts.
Enter device addresses/labels into the fire alarm control panel.
Set up zones, cause-and-effect (what activates what), and supervisory/trouble conditions.
Integrate with other systems: elevators, HVAC shutdown, door releases, sprinklers, monitoring.
Perform acceptance testing with the contractor, engineer, and fire marshal.
Functionally test each device and circuit (alarm, supervisory, trouble).
Verify audibility/visibility and proper operation of all sequences.
Perform acceptance testing with the contractor, engineer, and fire marshal.
Functionally test each device and circuit (alarm, supervisory, trouble).
Verify audibility/visibility and proper operation of all sequences.
Maintain as-built drawings and point-to-point test records.
Fill out inspection/testing forms required for occupancy.
Requirements and Skills: 

Technicians must be fully certified, CFAA.
Technicians shall have 2-4years of experience within the Fire Alarm industry, preferrably in new construction.
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification.
Ability to communicate in English both verbally and in writing.
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding.
Possess a valid and clean motor vehicle license.
Knowledge of Mircom systems is an asset.
Competency in Microsoft Word and Excel is an asset.
What Mircom offers:

Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
 We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
 

 
                                                                                                                                                                                                                                     
Account Manager, PMA Sales
Pointe Claire, QC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
In this role, you will be responsible for identifying and developing new and existing business opportunities by building strong relationships with clients, property managers, and industry contacts through field sales, cold calling, and direct marketing efforts. You will manage the full sales cycle — from creating proposals and service agreements to resolving customer concerns — while maintaining a deep knowledge of Mircom's products and services to deliver innovative, competitive solutions that meet customer needs. This is a full time permanent role based out of our office in Pointe Claire, QC
Key Responsibilities:

Identify and obtain new sales for PMA service and inspections.
Develop and upsell new and existing accounts by checking customers’ buying history, proactively contacting exiting customers to ensure orders are handled accurately and in a timely manner.
Target new business opportunities using industry contacts and expertise.
Establish relationships with building owners, property management companies, prospects, and industry insiders through a combination of cold calling, outdoor field sales and direct marketing efforts to present Mircom products and services and solicit new business.
Upsell and maintain service agreements with existing customers through a combination of outdoor field sales, phone sales and marketing efforts.
Develop innovative solutions using Mircom products and services to competitively meet customer needs.
Develop a win/pricing strategy based on market and customer knowledge.
Sell new service agreements on all company products and services.
Meet directly with customers to establish their needs and drive overall sales process.
Create proposals for service agreements, test inspections and preventive maintenance.
Quote sales agreements for customers with technical accuracy and within company pricing guidelines
Maintain client rapport by understanding current and future needs by responding promptly
Identify and resolve customer concerns and issues accurately and efficiently and in a timely manner.
Demonstrate and present to customers a thorough understanding of company services and communicate market pricing, customer needs, and competitor information and services.
Acquire and maintain sound knowledge of all product lines and services offered.
Ensure work is performed in compliance to ISO9001 Quality Standards & Compliance Procedures.
Requirements and Skills: 

Proven B2B sales with strong prospecting skills including telephone and in person cold calling.
Self starter
Highly motivated
Aptitude for learning
Excellent interpersonal skills and effort at building relationships with a strong service orientation
Solid team player
Must be willing to travel for customer calls.
Advanced sales skills and ability to develop customer solutions.
Goes beyond job requirements to seek opportunities and generate ideas for improvements.
Proficient computer skills
Minimum 3+ years of technical sales experience, including but not limited to fire & life safety industry.
Strong oral and written communication skills (English and French)
Post-secondary education (sales or technical degree/diploma)
Excellent presentation skills
Experience with preparing thorough quotes.
Knowledge of fire alarm industry and/or technology, OFC fire code and building codes considered an asset.
Must possess a car and hold a valid driver’s licence.
  What Mircom Offers:

A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process. 
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

PCB Assembly/SMT Lead
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are seeking a highly skilled and motivated Team Lead – PCB Assembly / SMT to oversee and coordinate the daily operations of our PCB assembly line. The ideal candidate will have hands-on experience with SMT processes, strong leadership skills, and a commitment to quality and continuous improvement.This is a full time permanent role based out of our Branch in Pointe Claire, QC.
Key Responsibilities:

Supervise and lead a team of SMT operators and technicians in the assembly of printed circuit boards.
Plan, schedule, and monitor daily production activities to meet output, quality, and delivery targets.
Ensure proper setup, operation, and maintenance of SMT equipment (e.g., pick and-place machines, reflow ovens, AOI, Selective soldering).
Troubleshoot process and equipment issues to minimize downtime and improve efficiency.
Train and mentor team members on assembly procedures, safety protocols, and quality standards.
Collaborate with engineering, quality, and supply chain teams to resolve production issues and implement process improvements.
Maintain accurate production records, reports, and documentation.
Enforce compliance with ESD, IPC standards, and company policies.
Ensure work is performed in compliance with ISO9001 Quality Standards & Compliance Procedures.
Requirements and Skills:

Diploma or degree in Electronics, Electrical Engineering, or a related field.
3+ years of experience in PCB assembly and SMT manufacturing, with at least 1 year in a supervisory or lead role.
Strong knowledge of SMT processes, equipment, Touch-up and quality control standards (IPC-A-610, ISO 9001).
Excellent problem-solving, organizational, and communication skills.
Ability to work in a fast-paced, team-oriented environment.
Proficient in using production software and Microsoft Office tools.
Preferred Skills:

Experience with SMT process, Inspection and Touch-up.
Experience with automated optical inspection (AOI), X-ray inspection, and solder paste inspection (SPI).
Familiarity with Lean Manufacturing and Six Sigma principles.
ERP system experience (e.g., D365, SAP, Oracle, or similar).
What Mircom Offers:

A great working environment  with opportunities for advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted. 
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code.  In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.  
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited