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Fire Alarm Systems Estimator & Designer
Calgary, AB
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are seeking a Fire Alarm Systems Estimator & Designer who will be responsible for preparing complete and accurate quotations to be presented to clients, either directly or through the assigned salesperson. This role includes analyzing projects to identify and propose cost-saving opportunities through optimized design and product solutions. The candidate we are searching for will also perform occasional design work, including developing and assembling project riser diagrams, comprehensive shop drawing packages, and associated technical data sheets to support bids and project execution. This is a full-time role based out of our Calgary office.
Responsibilities:
Produce material and labour take-offs through drawings to develop accurate quotations.
Provide project design packages, riser diagrams, shop drawings, data sheets, battery calculations.
Review and understand job specifications and drawings.
Follow through with estimating process to develop competitive bids.
Communicate with clients to gather information, clarify specifications, wording, etc.
Converse with Sales People to coordinate the closing of the bid review.
Occasional site/tender walk-throughs to cross refence drawings to avoid site interferences and identify proactive solutions.
Coordinate with sub-contractors and suppliers to obtain pricing to include within the final quotation provided to client.
Attend scheduled Sales Manager meetings to discuss product, codes and issues.
Coordinate with the project management team to create process and guidelines to help with growing of the new department
Attend and contribute to product training seminars and monthly sales meetings.
Requirements and Skills:
Diploma or degree in Engineering Technology, Construction Management, Electrical/Mechanical Engineering, or related field.
2 + years of experience in estimating, design, or drafting within construction, fire protection, electrical, or related industry.
Experience specifically in fire alarm, life safety, security, or low‑voltage systems is an asset.
Knowledge of NFPA, local building/fire codes, and applicable standards.
Experience working in a growing department or helping establish processes and best practices.
Experience preparing quotations and bid submissions for commercial/industrial projects.
Familiarity with tender processes and documentation.
Valid driver’s license and ability to attend occasional site visits/tender walkthroughs.
What Mircom offers:
A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
Master Planner
Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Mircom is seeking a highly skilled Master Planner to play a pivotal role in connecting demand (Sales/Customer Service) with supply (Production, Purchasing, and Warehousing) across our Canadian, U.S., and international operations. In this senior planning position, you will own the development and maintenance of the master plan that keeps our business running smoothly—ensuring every customer order is delivered on time, production teams have uninterrupted access to raw materials, and inventory and capacity are optimized to meet service expectations.
You will be recognized as the D365 MRP expert, leading SIOP and forecasting activities and turning Mircom’s commercial and operational strategies into clear, actionable production, purchasing, and transfer plans. This is a high-impact role where your planning expertise directly shapes performance, efficiency, and customer satisfaction across our global network. This is a full-time, in person position based out of our head office in Vaughan, ON.
Key Responsibilities:
Master Planning & SIOP
Develop, maintain, and execute the master production and material plan across all production facilities (e.g., Vaughan, Montreal) and distribution points.
Produce and maintain the base demand forecast and coordinate the SIOP process with Sales, Product Management, Operations, and Finance to arrive at an agreed demand and supply plan.
Translate the approved forecast into manufacturing plans, purchasing requirements, and transfer requirements for all facilities.
Balance demand vs. capacity and material availability, making trade‑off recommendations on delivery dates, inventory, and revenue.
Material Planning & Supply Assurance
Ensure continuity of raw material supply to all production facilities by monitoring demand, inventory, open POs, open MOs, and transfers.
Use D365 MRP to generate and review planned orders, and convert them into executable production, purchase, and transfer orders with the right priorities.
Identify and resolve BOM shortages (raw materials, boards, subassemblies, finished goods) and drive appropriate corrective actions with Purchasing and Production.
Approve orders within the manufacturing time fence and manage changes to sales orders and purchase orders that affect the master plan.
Inventory, KPI Management & Reporting
Own finished goods and key component inventory planning targets (e.g., minimum stock, safety stock) across locations, balancing working capital and service levels.
Monitor and report on key supply chain and planning KPIs, including:
Backorders and service levels
Shortages and constraint visibility
Forecast accuracy and bias
New product introduction readiness and end‑of‑life/obsolescence risk
Provide regular order planning, BOM shortage, and backorder reports that drive daily/weekly actions for Production, Purchasing, and Warehousing.
Systems, Data, and Process Improvement
Serve as the subject matter expert for D365 MRP configuration related to planning (e.g., item coverage settings, lead times, min/max, order policies).
Develop and maintain material planning tools and reports (primarily in D365 and Excel) that improve visibility and decision‑making.
Lead or support continuous improvement projects to:
Improve KPIs (backorders, on‑time delivery, inventory turns)
Enhance data integrity and master data quality
Streamline planning processes and standardize best‑practice procedures
Train MRP users in planning processes, system use, and data discipline.
Cross‑Functional Collaboration
Work closely with Production, Purchasing, Sales/Customer Service, Product Management, Engineering, Finance, and Executive leadership to ensure alignment between demand and supply.
Clearly communicate constraints, risks, and proposed recovery plans (e.g., part shortages, capacity limits, NPI impacts).
Negotiate and agree on realistic delivery dates and revenue plans based on the master plan and constraints.
Requirements and Skills:
Bachelor’s degree in Supply Chain Management, Operations Management, Industrial Engineering, Business, or a related field.
APICS/ASCM certifications (CPIM, CSCP) or equivalent supply chain/planning designation preferred.
Additional training in SIOP/S&OP, demand planning, or advanced MRP/ERP systems is an asset.
5+ years of experience in master production scheduling, material planning, or supply chain planning in a manufacturing environment.
Strong knowledge of SIOP/S&OP processes and demand planning/forecasting best practices.
Proven ability to develop and execute master production and material plans across multiple plants and warehouses.
Hands-on expertise with MRP/ERP systems, preferably Microsoft D365, including configuration of item coverage, lead times, min/max, and order policies.
Advanced Excel skills and experience building planning reports, tools, and dashboards.
Solid understanding of BOM structures, manufacturing lead times, and end-to-end supply chain flows (raw materials to finished goods).
Demonstrated ability to balance demand, capacity, and material availability, making data-driven trade-off decisions on delivery, inventory, and revenue.
Experience managing and optimizing inventory targets (safety stock, min/max levels) while balancing working capital and service levels.
Strong analytical and quantitative skills with experience tracking and improving KPIs (e.g., backorders, service levels, forecast accuracy, inventory turns).
Proven ability to identify and resolve material shortages and constraints by working closely with Purchasing, Production, and Warehousing.
Experience with NPI (new product introduction) and end-of-life/obsolescence planning.
Strong data integrity mindset and experience improving master data quality.
Continuous improvement orientation, with experience leading or supporting process-improvement initiatives in planning or supply chain.
Excellent communication skills, able to clearly explain constraints, risks, and recovery plans to cross-functional stakeholders and leadership.
Strong collaboration and influencing skills, with a track record of cross-functional work with Sales, Operations, Finance, Engineering, and Product Management.
Ability to negotiate and agree realistic delivery dates and revenue plans based on capacity and material constraints.
High attention to detail, strong organizational skills, and ability to manage multiple priorities in a fast-paced environment.
Comfort training and coaching others on planning processes, MRP usage, and data discipline.
What Mircom Offers:
A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited
BAS Project Manager
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are searching for an exceptional Project Manager who is experienced in managing Building Automation System (BAS) projects, with responsibilities including coordination with designers and operations managers to support engineering design and produce detailed shop and as-built drawings. Skilled in analyzing and improving work procedures and standards, while assisting in the development of commissioning processes. Proven ability to manage projects to ensure alignment with scope, budget, and scheduled completion dates. The role is situated out of our Head Office in Vaughan, ON.
Responsibilities:
Manage Building Automation System (BAS) projects, ensuring alignment with scope, budget, and scheduled completion dates.
Collaborate with designers, sales, and operations managers to support engineering design, and produce accurate shop drawings, submittals, and as-built documentation.
Review and interpret engineering specifications, building codes, and design drawings; ensure designs meet both customer and regulatory requirements.
Design control systems, including DDC controller sequences, control drawings, valve and damper sizing, and equipment schedules.
Prepare and submit engineering documentation in line with project specifications and internal standards; lead submittal approval processes.
Provide accurate quotations for small projects and change orders based on bidding documents, specifications, and historical performance data.
Offer technical support to field technicians and junior designers; assist in analyzing system requirements and developing solutions for new or existing applications.
Conduct job site surveys, review construction plans, and analyze sales sketches, take-offs, and estimates to inform project planning.
Lead field technicians, ensuring proper installation, troubleshooting, and commissioning of BAS equipment and systems.
Support the development of standard operating procedures, technical manuals, and commissioning guidelines in collaboration with the operations manager.
Review and update BAS software algorithms and graphical standards to ensure optimal system performance.
Gather and incorporate feedback from installation teams and project leads to improve project documentation and execution.
Assist sales teams by providing technical insight during bidding and estimating phases, ensuring alignment with codes and design intent.
Requirements and Skills:
Bachelor’s degree in Mechanical, Electrical, or Control Systems Engineering, or equivalent field experience.
Minimum of 5 years of experience in Building Automation Systems, HVAC controls, or similar field.
Proven experience in project management within BAS or similar industries.
Solid understanding of HVAC system components, control sequences, and energy management strategies.
Strong working knowledge of building codes, industry standards, and engineering documentation.
Familiarity with BAS product lines and related technical manuals.
Experience in reading and interpreting engineering drawings, floor plans, and specifications.
Proficient in AutoCAD or similar design software; experience with BAS software platforms preferred.
Strong communication and collaboration across disciplines.
Detail-oriented with strong organizational skills.
Clean Driver's Abstract
What Mircom Offers:
A great working environment
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.
Business Unit
Toronto> Toronto - Production/Operations
Location
Vaughan, Ontario
Test/Repair Technician
Vaughan, ON
(afternoon shift 4:20pm till 12:20am)
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Join a skilled team where you'll test, troubleshoot, and repair electronic assemblies using industry-grade equipment while maintaining top-tier workmanship quality. If you have 2–5 years of hands-on electronics experience, surface mount soldering skills, and the ability to read schematics, this is the role for you! This is a full time, afternoon shift role based out from our head office in Vaughan, ON.
Key Responsibilities:
Test and repair of electronic devices and assemblies.
Perform light soldering operations (surface mount repair, asset).
Maintain a high level of workmanship quality throughout the test and repair process.
Provide technical support for the production lines.
Provide leadership in the testing and troubleshooting of Mircom products through the appropriate use of a variety of test equipment such as oscilloscopes and test fixtures, etc.
Interact directly with production personnel and assist in training new employees on all aspects of testing and repair as required.
Working in a team environment to ensure smooth operations.
Requirements and Skills:
Post-secondary education in electronics.
2-5 years of practical work experience in the testing and repairing of electronic assemblies.
Proven ability to read and understand schematics.
Surface Mount soldering skills.
Basic MS Suite and computer literacy.
Ability to understand both written/ verbal instructions.
Strong written and oral communication skills.
Ability to work independently as well as in a diverse team.
Strong interpersonal skills.
Familiarity with Automated Test programs such as JTAG or Labview would be an asset.
Additional experience with the test and repair of Mircom, Secutron or Securiplex fire alarm systems would be desirable.
What Mircom Offers:
A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
Business Unit
Montréal> Montréal - Service
Location
Pointe-Claire, Quebec
Technicien ou technicienne principal certifié en alarme incendie
Montréal, Québec
Fondée en 1991, Mircom Group of Companies est le plus important concepteur, fabricant et distributeur en Amérique du Nord de solutions intelligentes pour les bâtiments et la sécurité des personnes.
La mission de Mircom est de sauver des vies et de protéger les biens en offrant une gamme de solutions novatrices, avant-gardistes et évolutives dans le but de répondre aux diverses demandes des utilisateurs, des petits bâtiments aux grands bâtiments plus complexes. Notre engagement inébranlable envers les fabricants nord-américains nous permet d’offrir la meilleure qualité et la valeur concurrentielle la plus élevée pour notre vaste gamme de produits et de solutions
Résumé:
Le technicien principal de service est un membre clé de l’équipe de service de Mircom et est responsable d’effectuer des vérifications de niveau avancé, des inspections, des installations, de la programmation, du dépannage et de l’entretien des systèmes d’alarme incendie, des systèmes de contrôle d’accès, des systèmes d’interphone et des équipements connexes de sécurité des personnes. Ce poste exige une solide expertise technique, la capacité d’interpréter une documentation technique complexe ainsi qu’un engagement à offrir un service à la clientèle exceptionnel. Le technicien principal travaille avec des systèmes Mircom et non Mircom, offre de la formation opérationnelle aux utilisateurs finaux et veille à la conformité avec tous les codes et normes applicables. Le rôle comprend également des responsabilités de leadership, notamment le mentorat des techniciens juniors, le partage des meilleures pratiques et le soutien au développement global de l’équipe. Il s’agit d’un poste à temps plein basé à notre succursale de Pointe-Claire, Québec.
Principales responsabilités:
Effectuer la programmation, la vérification et l’inspection des systèmes d’alarme incendie, des systèmes de contrôle d’accès et des systèmes d’interphone.
Effectuer les inspections et l’entretien des produits Mircom et non Mircom.
Compléter et remettre les rapports d’inspection dans les délais requis.
Fournir du soutien technique ainsi que de la formation opérationnelle aux clients et aux utilisateurs finaux, au besoin.
Offrir de la formation opérationnelle aux utilisateurs finaux.
Veiller à ce que les clients et les utilisateurs finaux aient une expérience positive avec Mircom.
Lire et comprendre les plans d’ingénierie, les devis, les programmes, les schémas, les manuels d’installation et les manuels de service.
Encadrer et guider les techniciens juniors; partager les meilleures pratiques.
Soutenir le développement de l’équipe et contribuer aux initiatives d’amélioration continue.
Exigenceéts et Compences:
Les techniciens doivent posséder de 5 à 10 ans d’expérience en tant que technicien de service dans l’industrie des systèmes d’alarme incendie.
Minimum de 8 ans d’expérience comme technicien de service dans l’industrie des alarmes incendie, avec une connaissance approfondie du CNB 2015 et 2020 (Québec), ainsi que des normes ULC S537 et ULC S536.
Diplôme en électronique ou équivalent d’un collège ou d’une université accréditée, ou qualification professionnelle reconnue et démontrée.
Les techniciens doivent détenir une certification de l’Association canadienne d’alarme incendie (ACAI/CFAA) ou une qualification équivalente.
Capacité de communiquer en anglais, tant à l’oral qu’à l’écrit.
Capacité de soulever de l’équipement et des outils jusqu’à 70 lb et de travailler en hauteur (échelles et échafaudages).
Détenir un permis de conduire valide et sans dossier défavorable (classe 5).
La connaissance des systèmes Mircom est un atout.
Maîtrise de Microsoft Word et Excel est un atout.
Maîtrise du français, à l’oral et à l’écrit, requise, aussi maitrise de la langue Anglais pour être capable de communiquer avec la maison mère situé à Toronto.
Ce que propose Mircom:
Rémunération selon l'expérience;
Assurance maladie collective;
Véhicule de l’entreprise avec allocation de dépenses pour le carburant et l’entretien du véhicule;
Cotisations de l’entreprise à un REER;
Mesures incitatives pour la formation.
Nous remercions tous les candidats de leur intérêt pour ce poste. Toutefois, seules les personnes retenues pour une entrevue seront contactées.
Le Groupe Mircom est un employeur qui souscrit au principe de l’égalité des chances. Nous considérons toutes les candidatures sans égard à l’origine ethnique ou culturelle, la religion, l’état civil, l’orientation sexuelle, la situation familiale, le handicap ou tout autre motif protégé par la Charte des droits et libertés de la personne du Québec.
Conformément à la Loi sur l’accès à l’égalité en emploi dans des organismes publics et à la Loi assurant l’exercice des droits des personnes handicapées, Mircom s’engage à offrir un milieu de travail inclusif, respectueux et accessible à toutes les personnes vivant avec un handicap. Des mesures d’adaptation peuvent être offertes, sur demande, aux candidats ayant des besoins particuliers tout au long du processus de recrutement.
Chez Mircom Group of Companies, nous adoptons une approche réfléchie et équilibrée en matière de rémunération. Les fourchettes salariales reflètent le point de départ pour chaque poste, tandis que les offres finales sont déterminées par une évaluation globale des compétences, de l'expérience, des qualifications, des contributions potentielles, de l'équité interne et des conditions du marché en vigueur, à la suite du processus de sélection. En plus d'une rémunération concurrentielle, Mircom offre un programme de rémunération globale complet qui comprend une couverture d'avantages sociaux complète et un REER.
Avis de non-responsabilité :
Mircom n’accepte pas les curriculums vitae provenant d’agences de placement, de chasseurs de têtes ou d’autres fournisseurs de services de recrutement qui n’ont pas d’entente contractuelle formelle avec l’entreprise. Nos ententes avec des fournisseurs sont limitées à des besoins d’embauche précis et n’incluent pas ce poste ni d’autres offres affichées. Tout CV ou renseignement reçu d’un fournisseur non approuvé préalablement sera considéré comme non sollicité et ne sera pas pris en compte. Aucun frais de référence, de placement ou autre ne sera payé pour de telles candidatures.
Business Unit
Montréal> Montréal - Operations
Location
Pointe-Claire, Quebec
Chef d’équipe – Entrepôt
Pointe Claire, QC
Fondée en 1991, Mircom Group of Companies est le plus important concepteur, fabricant et distributeur en Amérique du Nord de solutions intelligentes pour les bâtiments et la sécurité des personnes.
La mission de Mircom est de sauver des vies et de protéger les biens en offrant une gamme de solutions novatrices, avant-gardistes et évolutives dans le but de répondre aux diverses demandes des utilisateurs, des petits bâtiments aux grands bâtiments plus complexes. Notre engagement inébranlable envers les fabricants nord-américains nous permet d’offrir la meilleure qualité et la valeur concurrentielle la plus élevée pour notre vaste gamme de produits et de solutions.
Résumé:
Le ou la Chef d’équipe – entrepôt sera responsable d’organiser l’inventaire, d’analyser les informations liées aux expéditions entrantes et de superviser l’ensemble des activités liées à l’entrepôt. La personne retenue devra également gérer la réception des pièces destinées à l’inspection de la qualité (CQ), fournir la documentation complète pour toutes les expéditions, et veiller à l’entretien préventif de l’ensemble des équipements, instruments et machines.De plus, cette personne jouera un rôle clé dans la gestion de la santé et sécurité au sein de l’entrepôt.Ce poste est permanent, à temps plein, situé à Pointe-Claire, QC et le ou la titulaire travaillera à notre établissement situé à Pointe-Claire.
Principales responsabilités:
Superviser l’équipe de l’entrepôt de Pointe-Claire (composée de 5 préposés à l’entrepôt) afin de s’assurer que toutes les commandes de vente de produits soient préparées et emballées avec précision et dans les délais.
Maintenir l’inventaire en identifiant, étiquetant et rangeant les matériaux et fournitures en stock.
Consigner l’emplacement de l’inventaire afin d’assurer un suivi précis.
S’assurer que tous les matériaux sont placés aux bons endroits sur les étagères.
Veiller à ce que les étagères de l’entrepôt et les matériaux soient bien rangés.
Consigner toutes les expéditions reçues en enregistrant les unités reçues.
Rapporter tout dommage ou toute anomalie au gestionnaire de l’entrepôt.
Effectuer des inspections complètes de toutes les livraisons entrantes.
S’assurer que l’équipe de l’entrepôt respecte toutes les politiques de l’entreprise, les procédures opérationnelles normalisées ainsi que les consignes de santé et sécurité.
Consigner les expéditions de produits en enregistrant les unités expédiées.
S’assurer que les bordereaux d’expédition sont générés à des fins de facturation.
Créer les étiquettes d’expédition et la documentation pour acheminer les commandes aux bons endroits.
Réceptionner les bons de commande (BC) et les documents de transfert internes.
Assurer la gestion de la sécurité dans l’entrepôt.
Veiller à ce que toutes les consignes de santé et sécurité soient strictement suivies.
Entretenir l’équipement de manutention en effectuant des inspections avant utilisation.
Vérifier que l’équipement est en bon état et signaler tout problème sans délai.
Identifier, prélever, emballer, mettre en caisse, charger et sécuriser les produits pour l’expédition.
Veiller à ce que toutes les préparations soient faites efficacement et avec précision pour respecter les échéances.
Maintenir la propreté et l’ordre dans l’entrepôt.
Garder un environnement de travail propre et organisé pour favoriser la sécurité et l’efficacité.
S'assurer que le travail est effectué conformément aux normes de qualité ISO 9001 et aux procédures de l'entreprise.
Maîtrise du français, à l’oral et à l’écrit, requise, aussi maitrise de la langue Anglais pour être capable de communiquer avec la maison mère situé à Toronto.
Exigenceéts et Compences:
Diplôme d'études secondaires ou équivalent.
Expérience confirmée de 1 à 3 ans dans un rôle de chef d'équipe ou de superviseur d'entrepôt.
Solides compétences en matière d'organisation et de gestion des stocks.
Capacité à analyser et à documenter avec précision les informations relatives à l'expédition.
Connaissance des pratiques de gestion de la santé et de la sécurité dans un environnement d'entrepôt.
Capacité à entretenir et à inspecter les équipements de manutention.
Excellente gestion du temps et respect des délais.
Capacité à soulever et à déplacer des objets lourds selon les besoins.
Compétences en matière de saisie de données avec un grand souci du détail.
Esprit d'amélioration continue et capacité à mettre en œuvre des solutions efficaces.
Excellentes aptitudes à la communication et aux relations interpersonnelles.
Capacité à travailler sous pression dans un environnement rapide et dynamique.
Maîtrise des logiciels de gestion des stocks et des systèmes connexes.
Capacité à rester debout et à marcher pendant de longues périodes.
Maîtrise du français, à l’oral et à l’écrit, requise, aussi maitrise de la langue Anglais pour être capable de communiquer avec la maison mère situé à Toronto.
Ce que propose Mircom:
Rémunération selon l'expérience
Assurance maladie collective
Cotisations de l’entreprise à un REER
Mesures incitatives pour la formation
Nous remercions tous les candidats de leur intérêt pour ce poste. Toutefois, seules les personnes retenues pour une entrevue seront contactées.
Le Groupe Mircom est un employeur qui souscrit au principe de l’égalité des chances. Nous considérons toutes les candidatures sans égard à l’origine ethnique ou culturelle, la religion, l’état civil, l’orientation sexuelle, la situation familiale, le handicap ou tout autre motif protégé par la Charte des droits et libertés de la personne du Québec.
Conformément à la Loi sur l’accès à l’égalité en emploi dans des organismes publics et à la Loi assurant l’exercice des droits des personnes handicapées, Mircom s’engage à offrir un milieu de travail inclusif, respectueux et accessible à toutes les personnes vivant avec un handicap. Des mesures d’adaptation peuvent être offertes, sur demande, aux candidats ayant des besoins particuliers tout au long du processus de recrutement.
Chez Mircom Group of Companies, nous adoptons une approche réfléchie et équilibrée en matière de rémunération. Les fourchettes salariales reflètent le point de départ pour chaque poste, tandis que les offres finales sont déterminées par une évaluation globale des compétences, de l'expérience, des qualifications, des contributions potentielles, de l'équité interne et des conditions du marché en vigueur, à la suite du processus de sélection. En plus d'une rémunération concurrentielle, Mircom offre un programme de rémunération globale complet qui comprend une couverture d'avantages sociaux complète et un REER.
Avis de non-responsabilité :
Mircom n’accepte pas les curriculums vitae provenant d’agences de placement, de chasseurs de têtes ou d’autres fournisseurs de services de recrutement qui n’ont pas d’entente contractuelle formelle avec l’entreprise. Nos ententes avec des fournisseurs sont limitées à des besoins d’embauche précis et n’incluent pas ce poste ni d’autres offres affichées. Tout CV ou renseignement reçu d’un fournisseur non approuvé préalablement sera considéré comme non sollicité et ne sera pas pris en compte. Aucun frais de référence, de placement ou autre ne sera payé pour de telles candidatures.
Business Unit
Toronto> Toronto - Production/Operations
Location
Vaughan, Ontario
Team Lead, Final Assembly
(afternoon shift from 4:00pm till 12:30am)
Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Mircom is searching for a qualified Team Lead, for final assembly who will be responsible for overseeing and coordinating production staff to ensure all finished products meet established quality standards for the afternoon shift. This role will monitor quality across all manufactured products and perform inspections, tests, and sampling of materials, parts, and products to identify defects or deviations from specifications. This is a full time, in person role based out of head office in Vaughan, ON.
Key Responsibilities:
Read and interpret technical drawings and specifications to guide production activities.
Monitor operations to ensure they meet established production and quality standards.
Oversee the quality of incoming and outgoing products, ensuring compliance with specifications.
Recommend and implement adjustments to assembly or production processes to improve quality and efficiency.
Identify and remove products and materials that fail to meet required specifications.
Ensure employees complete tasks safely, efficiently, and within required timeframes.
Collaborate closely with supervisors and managers to resolve issues and optimize workflow.
Support and coach employees in reaching performance and production goals.
Track material, tools, and inventory needs to support uninterrupted production.
Oversee final assembly and packaging to ensure products meet quality and presentation standards.
Requirements and Skills:
High school diploma or equivalent required; additional technical or trade training in manufacturing, quality, or engineering is an asset.
5 to 10 years of production assembly experience, preferrably in electronics.
Proven experience in a manufacturing, production, or quality control environment (supervisory experience an asset).
Strong ability to read and interpret technical drawings, blueprints, and specifications.
Solid understanding of production processes, quality standards, and inspection methods.
Experience monitoring operations and implementing process adjustments to improve quality and efficiency.
Strong attention to detail with the ability to identify defects and non-conformances.
Knowledge of basic safety regulations and best practices; commitment to safe work procedures.
Demonstrated leadership skills with the ability to support, guide, and motivate employees.
Strong communication and interpersonal skills; able to collaborate effectively with supervisors, managers, and team members.
Good organizational skills, including tracking materials, tools, and inventory.
Problem-solving and decision-making skills, with the ability to act quickly and effectively when issues arise.
Basic computer skills for completing reports, documenting inspections, and tracking inventory.
What Mircom Offers:
A great working environment
Competitive salary
Group insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited
Service Coordinator
Edmonton, AB
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Mircom is seeking a driven and detail-oriented Service Coordinator for our Edmonton office with proven experience in handling all types of service and construction related activities. We are searching for an individual with high level customer service, organizational, problem solving & time management skills. The Service Coordinator will report to the Service Manager and work closely with various other departments, coordinators, partners & clients. This role is a full time role, based out of our Edmonton Branch.
Key Responsibilities:
Manage a dynamic technician schedule.
Work as a team with other coordinators to efficiently manage the daily work of approximately 25 technicians.
Create & process various internal documents with a high level of accuracy.
Monitor inventory and coordination of parts, tools/equipment & other assets to help set our field staff up for success.
Accurately perform internal inventory adjustments.
Monitor consumable stock levels and place restock orders as necessary.
Assist with reviewing documents for billing issues, hours, variances, etc.
Review in a timely manner all technician work orders, ensuring speedy delivery of client quotations, invoicing and further work where required.
Aid with inquiries from various internal departments.
Manage digital assets in an organized, efficient manner.
Answer phone calls typically related to service requests, requests for quotations, reports, invoicing issues etc.
Check, organize and respond to email requests from clients, internal and partners/subcontractors.
Liaise between client, vendors, field staff & internal staff.
Light purchasing where required, ordering parts for field work.
Work with Service Manager to resolve higher level client issues, last minute changes to schedule and warranty issues.
Requirements and Skills:
College Diploma or university degree preferred.
3 or more years coordination experience preferred.
Experience in the Fire Protection industry would be considered an asset.
Strong computer/administrative skills (Microsoft Office – Excel, Word, etc.).
Superior customer service skills.
Strong interpersonal skills and team player.
Ability to meet tight deadlines.
Strong communication skills, written and verbal.
Strong organizational skills.
What Mircom Offers:
A great working environment
Competitive salary
Group insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited
Business Unit
Toronto> Toronto - Quality
Location
Vaughan, Ontario
Director of Quality & Continuous Improvement
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Mircom is seeking an experienced and dynamic Director of Quality & Continuous Improvement to lead and oversee all aspects of quality across the organization, including product design and development, manufacturing and testing, supply chain, sales, service, and corporate processes. Reporting directly to the President & CEO, this senior leadership role carries an enterprise-wide mandate to ensure that our products and services meet the highest quality standards and regulatory requirements. The ideal candidate will have extensive experience in quality management, deep expertise in ISO standards and continuous improvement methodologies, and a strategic mindset to drive the company's quality objectives forward while fostering a culture of excellence throughout the organization.
Key Responsibilities:
Organizational Quality Leadership
Develop and implement a comprehensive quality management strategy that covers all facets of the organization, including product design, development, manufacturing, testing, sales, service, and corporate functions, with an unwavering emphasis on safety.
Maintain and continuously strengthen ISO 9001 compliance and maturity toward world-class quality standards, ensuring that quality practices align with organizational growth and Mircom's mission to deliver best-in-class solutions
Own and continuously mature the Quality Management System (QMS) across all departments to ensure a consistent, rigorous, and holistic approach to quality assurance.
Integrate Six Sigma, Lean, and other continuous improvement methodologies to systematically reduce defects and enhance overall product quality.
Support process improvement and automation initiatives to reduce variabilities and enhance manufacturing processes, anchored to key performance indicators including Cost of Poor Quality, Scrap Rate, First Pass Yield, Return Material Authorization rate, and Customer Satisfaction scores.
Leadership
Lead and manage the quality team, providing expert guidance on quality tools and techniques, mentorship, support, and training to ensure high performance and professional development.
Prepare and present clear, data-driven quality reports to the President & CEO and senior management, highlighting key performance indicators, quality improvement initiatives, and recommendations.
Manage and strengthen cross-functional relationships with stakeholders across product management, product development, operations and sales; serve as the voice of quality at the senior leadership level.
Challenge the status quo, negotiate quality objectives, and communicate progress toward continuous improvement goals with transparency and confidence.
Establish a framework for resolving quality-related problems quickly and efficiently, ensuring that root causes are rigorously addressed and preventive actions are systematically implemented.
Use data analytics to monitor key quality metrics, identify trends, and drive evidence-based continuous improvement initiatives.
People Development
Mentor and support team members to foster a culture of quality, accountability, and continuous improvement.
Develop and deliver comprehensive training programs to enhance team skills and knowledge in quality management, defect data analysis, root cause and corrective action (RCCA), and continuous improvement methodologies.
Invest in ongoing training programs for cross-functional staff to ensure adherence to quality standards and foster a sustained culture of continuous improvement.
Compliance
Ensure rigorous adherence to regulatory requirements and industry standards through comprehensive auditing processes, with a strong focus on ISO compliance.
Plan, execute, and oversee internal and external audits to assess compliance with quality standards and identify areas for improvement.
Develop and implement inspection and audit strategies to ensure comprehensive, systematic coverage of all manufacturing processes and quality management systems.
Address audit findings and implement structured corrective actions to resolve issues and prevent recurrence.
Implement robust risk management processes to identify and mitigate potential challenges in quality assurance, safety, and compliance efforts across the organization.
Continuous Improvement
Identify and execute continuous improvement, quality, and sustainability initiatives to enhance product quality and operational efficiency across all functions.
Analyze quality data and metrics to identify trends, root causes, and areas for improvement.
Implement corrective and preventive actions (CAPA) to address quality concerns and prevent recurrence.
Collaborate with product development and engineering teams to integrate quality into the design and development process from concept through launch, and participate in design reviews to ensure new products meet regulatory, customer, and Mircom quality standards
Supplier and Customer Relations
Develop and maintain strategic relationships with customers and suppliers to ensure that products and services consistently meet and exceed expectations and regulatory requirements.
Develop and manage supplier quality programs to ensure consistent material quality and component standards that support manufacturing excellence.
Ensure that customer quality concerns and feedback are addressed promptly and effectively.
Implement customer feedback loops to continually improve the quality of products and services.
Innovation and Technology Adoption
Stay abreast of emerging technologies relevant to the life safety and intelligent building systems industry, and evaluate their potential impact on quality management and product development.
Foster a culture of innovation by encouraging cross-functional collaboration between quality, product development, supply chain, manufacturing, field applications, and sales teams.
Requirements and Skills:
Bachelor's degree in Engineering, Manufacturing, Quality Management, or a related field; advanced degree (MBA, M.Eng., or M.Sc.) strongly preferred.
Minimum of 10–15 years of experience in quality management within a manufacturing environment, with at least 5 years in a senior leadership role.
Excellent leadership and team management skills, with the ability to motivate, mentor, and guide a diverse, high-performing team.
Proven experience developing and implementing quality management systems and processes across an entire organization, including product design, manufacturing, and corporate functions.
Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively across all departments and at the executive level.
Proficiency in quality management software and statistical analysis tools (e.g., Minitab, JMP, or equivalent).
Deep knowledge of ISO 9001:2015; proven experience managing certification, compliance, and audit programs.
Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
Demonstrated proficiency in Measurement System Evaluation (MSE), Design of Experiments (DoE), Failure Modes & Effects Analysis (FMEA), and predictive statistics.
Certification in Quality Management (e.g., Six Sigma, ASQ) is highly desirable.
Experience in a regulated, safety-critical industry (e.g., life safety, fire & security systems, building automation, electronics, aerospace, or medical devices) is a strong asset.
Professional accreditation in Quality Management or Quality Engineering is preferred.
What Mircom Offers:
A great working environment
Competitive salary
Group insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or website will be considered unsolicited
Business Unit
Montréal> Montréal - Operations
Location
Pointe-Claire, Quebec
Assembleur de circuits imprimés
(quart de l'apres mide 15:20 -23:20)
Pointe Claire, QC
Fondée en 1991, le Groupe Mircom est le plus grand concepteur, fabricant et distributeur indépendant en Amérique du Nord de solutions intelligentes pour les bâtiments et la sécurité des personnes. Présente dans plus de 100 pays à travers le monde, notre gamme de produits comprend : détection et alarme incendie, communications et sécurité, notification de masse, appel infirmier, automatisation des bâtiments et technologies intelligentes.
La mission de Mircom est de sauver des vies et de protéger les biens en offrant une gamme de solutions innovantes et avancées, évolutives pour répondre aux besoins variés des utilisateurs – des petits immeubles jusqu’aux plus grands complexes. Notre engagement indéfectible envers la fabrication nord-américaine nous permet d’offrir une qualité supérieure et un excellent rapport qualité-prix à travers l’ensemble de nos produits et solutions.
Sommaire:
Relevant au chef d’équipe et au superviseur du département des PCB, l’opérateur/opératrice à l’assemblage et à l’inspection visuelle post-vague est responsable de l’inspection visuelle, du soudage manuel, de la coupe de pattes, ainsi que de l’utilisation de divers outils manuels pour produire des assemblages de circuits imprimés (PCB) de haute qualité. Ce poste joue un rôle essentiel dans l’assurance de la qualité des produits et la satisfaction des clients. Il s’agit d’un poste permanent à temps plein, sur le quart de soir, basé à notre installation de Pointe-Claire (QC).
Responsabilités principales:
Inspecter les joints de soudure, la polarité des pièces et le positionnement des composants.
Réparer les cartes et composants soudés après le bain de soudure (post-vague).
Couper les pattes des composants sur les cartes électroniques.
Souder manuellement les composants sur les cartes, selon les instructions de travail.
Utiliser des tournevis dynamométriques pour installer des pièces lors de l’assemblage final.
S’assurer que tous les travaux sont correctement étiquetés, avec les bonnes quantités et la documentation requise.
Entretenir et nettoyer l’équipement de soudure et de dessoudage.
Maintenir son poste de travail propre et bien organisé.
Informer le superviseur ou le chef d’équipe de toute situation anormale.
Proposer des suggestions pour l’amélioration continue.
S'assurer que le travail est effectué conformément aux normes de qualité ISO 9001 et aux procédures de l'entreprise.
Compétences et Qualifications:
Diplôme d’études secondaires ou équivalent en formation professionnelle complété.
Minimum de 2 ans d’expérience dans un environnement manufacturier (préférable).
Compréhension de base des spécifications IPC liées à la fabrication de PCB et à l’assemblage.
Connaissance des normes IPC-J-STD-001 et IPC-A-610 (atout).
À l’aise avec l’utilisation de lampes/loupes et microscopes d’inspection.
Excellentes compétences interpersonnelles et communication en anglais (oral et écrit).
Grande attention aux détails et à la précision.
Fiable et ponctuel(le).
Capacité à identifier les marquages des composants et leur polarité.
Expérience avec les fers à souder.
Compétent(e) dans l’utilisation d’outils manuels tels que tournevis dynamométriques et tournevis standards.
Capacité à soulever des charges de 25 à 50 lb.
Respect des règlements en matière de santé et sécurité au travail.
Adhésion aux politiques et procédures de l’entreprise et du département.
Respect de la confidentialité de l’entreprise et des clients.
Capacité à entretenir de bonnes relations de travail dans un environnement d’équipe.
Exécution de toutes autres tâches connexes.
Capacité à travailler de manière efficace sous pression avec des échéanciers multiples.
Volonté et capacité d’apprendre de nouvelles compétences en cours d’emploi, par le biais de la formation.
Maîtrise du français, à l’oral et à l’écrit, requise, aussi maitrise de la langue Anglais pour être capable de communiquer avec la maison mère situé à Toronto.
Ce que Mircom offre:
Un excellent environnement de travail avec des possibilités d’avancement de carrière
Un salaire compétitif
Un régime d’assurances collectives
Un programme REER offert par l’entreprise
Nous remercions tous les candidats de leur intérêt pour ce poste. Toutefois, seules les personnes retenues pour une entrevue seront contactées.
Le Groupe Mircom est un employeur qui souscrit au principe de l’égalité des chances. Nous considérons toutes les candidatures sans égard à l’origine ethnique ou culturelle, la religion, l’état civil, l’orientation sexuelle, la situation familiale, le handicap ou tout autre motif protégé par la Charte des droits et libertés de la personne du Québec.
Conformément à la Loi sur l’accès à l’égalité en emploi dans des organismes publics et à la Loi assurant l’exercice des droits des personnes handicapées, Mircom s’engage à offrir un milieu de travail inclusif, respectueux et accessible à toutes les personnes vivant avec un handicap. Des mesures d’adaptation peuvent être offertes, sur demande, aux candidats ayant des besoins particuliers tout au long du processus de recrutement.
Chez Mircom Group of Companies, nous adoptons une approche réfléchie et équilibrée en matière de rémunération. Les fourchettes salariales reflètent le point de départ pour chaque poste, tandis que les offres finales sont déterminées par une évaluation globale des compétences, de l'expérience, des qualifications, des contributions potentielles, de l'équité interne et des conditions du marché en vigueur, à la suite du processus de sélection. En plus d'une rémunération concurrentielle, Mircom offre un programme de rémunération globale complet qui comprend une couverture d'avantages sociaux complète et un REER.
Avis de non-responsabilité :
Mircom n’accepte pas les curriculums vitae provenant d’agences de placement, de chasseurs de têtes ou d’autres fournisseurs de services de recrutement qui n’ont pas d’entente contractuelle formelle avec l’entreprise. Nos ententes avec des fournisseurs sont limitées à des besoins d’embauche précis et n’incluent pas ce poste ni d’autres offres affichées. Tout CV ou renseignement reçu d’un fournisseur non approuvé préalablement sera considéré comme non sollicité et ne sera pas pris en compte. Aucun frais de référence, de placement ou autre ne sera payé pour de telles candidatures.
Fire Alarm Technician
NY/NJ, USA
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Reporting to the Area Sales Manager, the Fire Alarm Technician, will play a crucial role in providing technical support to our Dealers and ESDs in the NY-NJ territory, with the ability to extend support beyond as required. The successful candidate must be able to accommodate a flexible schedule. Join our dynamic team and contribute to the success of our fire protection solutions. The successful candidate must reside in central Jersey area or in one of the 5 Boroughs of New York City. Apply now to be part of an innovative company at the forefront of the industry.
Key Responsibilities:
Occassionally perform Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment
Program to effectively navigate fire protection systems with our end users.
Conduct testing and evaluation of new products to ensure compliance with industry standards and regulations
Conduct technical Lunch & Learn sessions to educate and inform clients on our products and services
Provide technical support to customers as needed
Provide operational training to end-users
Extend our service offerings to better meet customer needs
Collaborate with Engineering and Applications department to ensure seamless integration of technical solutions and effective communication with clients
Address inquiries and resolve technical issues, while providing quality customer care
Maintain accurate and organized documentation for all technical activities, including testing, verification, inspection and client interactions
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
Requirements and Skills:
Possess a NICET Level 2 certification is an asset, or 3 to 5 years of fire alarm experience is preferred
Completion of high school and/or trade school
Proficient in Programming experience
Proficient in Microsoft Office (PowerPoint, Excel and Word)
Thorough understanding of the high-rise market, including its unique challenges and code requirements
Excellent communication skills (written and verbal)
Superb in planning, organization, and multi-tasking skills
Customer-service oriented and a team-player
Accurate and detail-oriented with the ability to gather & monitor information, assess & solve problems.
Other duties incidental to those described herein.
Ability to travel and overnight stays as required
Residence in central New Jersey or any of the 5 boroughs in NYC is preferred
What Mircom Offers:
A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company 401K program
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and 401K program.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.
Warehouse Supervisor-Niagara Falls, NY
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
We are seeking a detail-oriented Warehouse Supervisor to lead and support a small Pick & Pack team, ensuring all orders are accurately pulled, packed, and shipped while maintaining high quality standards. This role involves managing inventory accuracy, overseeing cycle counts, coordinating shipments, and ensuring timely order fulfillment. The candidate will also be responsible for a mix of administrative and hands-on warehouse duties.
Note: Candidates must reside in the Western New York area, as this position is based out of our Niagara Falls, NY warehouse.
Key Responsibilites:
Data entry-receive, track and allocate material into inventory or other warehouse locations
Inspect inbound shipments for damage and/or missing material
Pick, pack, label and verify material for outbound shipments
Answer phone calls, emails and respond in timely manner in regard to shipments, carrier pricing, transfers and sales team
Use online portals for data entry/courier shipping labels/Bill of Ladings (Ups-worldship, Fedex, other LTL carriers.)
Sort incoming RMA’s and work with RMA dept to create invoices/send to Head Office
Communicate discrepancies to appropriate locations, departments
Ensure work environment is clean, empty trash cans, replace trash liner, sweep work areas, and bathrooms, refill soap, paper towels in restrooms
Assist with receiving, packaging and shipping
Perform and oversee cycle count, report on overstock, shortages, damaged or missing goods
Perform timely report claims/damaged or missing material
Oversee time keeping of employees
Report any Health & Safety issues
Operate power-jack/pallet jack/scale/dock plate used in daily movement of stock
Requirements & Skills:
Completion of secondary high school diploma or equivalent
Knowledge of Microsoft Office applications, such as Word, Excel and PowerPoint
5+ years of experience in a supervisory role in any manufacturing or distribution industry.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with others.
Strong problem-solving skills and the ability to make sound decisions under pressure.
Attention to detail and a commitment to maintaining high standards of quality and accuracy
Stand for long periods of time.
Some heavy lifting 50-75 pounds
At times must reach, kneel, bend to store or pull items for orders
Reside in the Western NY area
What Mircom Offers:
Competitive salary
Opportunities for professional development and career advancement.
A dynamic and supportive work environment.
Group Insurance benefits
Company 401K program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status or any other category protected by law.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.
Business Unit
Montréal> Montréal - Operations
Location
Pointe-Claire, Quebec
Préposé(e) à l’entrepôt
Pointe Claire, QC
Fondé en 1991, le groupe d'entreprises Mircom est le plus grand concepteur, fabricant et distributeur indépendant de solutions intelligentes pour les bâtiments et la sécurité des personnes en Amérique du Nord. Notre portefeuille, qui touche des clients dans plus de 100 pays, comprend des systèmes de détection et d'alarme incendie, de communication et de sécurité, de notification de masse, d'appel infirmier, d'automatisation des bâtiments et de technologies intelligentes.
La mission de Mircom est de sauver des vies et de protéger les biens en fournissant une gamme de solutions novatrices et avancées qui sont évolutives pour répondre aux diverses demandes des utilisateurs, des petits bâtiments aux plus grands complexes. Notre engagement indéfectible envers la fabrication en Amérique du Nord nous permet d'offrir la plus haute qualité et la meilleure valeur concurrentielle dans notre vaste gamme de produits et de solutions.
Sommaire :
Sous la supervision du superviseur de l’entrepôt, le préposé(e) à l’entrepôt sera responsable de l’entreposage, du déplacement, de la réception, de la conservation et de la préparation des matériaux, tout en offrant un service de la plus haute qualité à tous les clients. Le préposé(e) à l’entrepôt sera également responsable de la surveillance quotidienne de la sécurité physique dans l’entrepôt, du signalement de tout enjeu lié à la sécurité à la direction, ainsi que de toute autre tâche liée à l’entrepôt qui pourrait lui être assignée. Il s’agit d’un poste permanent à temps plein basé à notre installation de Pointe-Claire, QC.
Principales responsabilités :
Imprimer/lire les bons de préparation à partir du système.
Suivre les procédures sur les bons de préparation RF ou les instructions verbales concernant les tâches à effectuer.
Prélever, préparer et déplacer les commandes des clients ainsi que le matériel connexe vers l’étape de vérification pour le processus d’expédition.
Utiliser un lecteur RF pour effectuer un décompte cyclique quotidien et signaler toute anomalie au superviseur.
Emballer les expéditions de façon sécuritaire sur des palettes, étiqueter et fournir les documents de transport, charger les camions.
Recevoir et entreposer tous les produits finis provenant de l’assemblage final ou des transporteurs, en temps opportun, en utilisant le système de lecteur RF.
S’assurer de l’exactitude des expéditions; confirmer que la quantité et le(s) numéro(s) de pièce sont exacts.
Trier le matériel par numéros de commande (PO) et traiter les commandes de contrôle qualité (QC).
Recevoir les matériaux dans le système et apposer la date et la signature sur les documents.
Aider le superviseur à surligner, recueillir et classer les documents.
Opérer l’équipement mobile de l’entrepôt, y compris les chariots élévateurs.
Trier les palettes et effectuer les vérifications d’inventaire.
Effectuer les contrôles de sécurité et la maintenance préventive; mettre à jour les registres lors de l’utilisation de la machinerie.
Maintenir en tout temps un espace de travail propre et organisé tout en respectant toutes les politiques et procédures de santé et sécurité.
S’assurer que le travail est effectué conformément aux normes de qualité ISO 9001 et aux procédures de l’entreprise.
Effectuer toute autre tâche connexe demandée par le superviseur.
Exigences et compétences :
Diplôme d’études secondaires ou équivalent professionnel complété.
Trois années d’expérience comme préposé(e) à l’entrepôt constituent un atout.
Certificat de sécurité pour la conduite de chariot élévateur requis.
À l’aise de travailler dans un environnement informatisé, incluant Microsoft Office.
Capacité à soulever fréquemment jusqu’à 75 lb.
Le travail exige de marcher, s’asseoir, se tenir debout, se pencher/s’accroupir, s’étirer et grimper des échelles.
Aptitude à porter attention aux détails et à suivre des instructions précises lors du traitement des commandes.
Connaissance des procédures d’expédition et de réception applicables au Canada, aux États-Unis et à l’international.
Expérience avec les lecteurs RF (scanners) préférée.
Doit être en mesure de lire, comprendre et suivre les instructions/bons de préparation.
Excellentes habiletés interpersonnelles et de communication (anglais verbal et écrit).
Familiarité avec l’entrée de données et le balayage sur écran tactile.
La connaissance des normes ISO constitue un atout.
Expérience avec les chariots élévateurs est un atout.
Maîtrise du français, à l’oral et à l’écrit, requise, aussi maitrise de la langue Anglais pour être capable de communiquer avec la maison mère situé à Toronto.
Ce qu'offre Mircom :
Un excellent environnement de travail avec des possibilités d'avancement
Un salaire concurrentiel
Des prestations d'assurance collective
Un programme de REER de l'entreprise
Nous remercions tous les candidats de l'intérêt qu'ils portent à ce poste, mais nous ne communiquerons qu'avec les personnes retenues pour une entrevue.
Le Groupe Mircom est un employeur qui souscrit au principe de l’égalité des chances. Nous considérons toutes les candidatures sans égard à l’origine ethnique ou culturelle, la religion, l’état civil, l’orientation sexuelle, la situation familiale, le handicap ou tout autre motif protégé par la Charte des droits et libertés de la personne du Québec.
Conformément à la Loi sur l’accès à l’égalité en emploi dans des organismes publics et à la Loi assurant l’exercice des droits des personnes handicapées, Mircom s’engage à offrir un milieu de travail inclusif, respectueux et accessible à toutes les personnes vivant avec un handicap. Des mesures d’adaptation peuvent être offertes, sur demande, aux candidats ayant des besoins particuliers tout au long du processus de recrutement.
Avis de non-responsabilité :
Mircom n’accepte pas les curriculums vitae provenant d’agences de placement, de chasseurs de têtes ou d’autres fournisseurs de services de recrutement qui n’ont pas d’entente contractuelle formelle avec l’entreprise. Nos ententes avec des fournisseurs sont limitées à des besoins d’embauche précis et n’incluent pas ce poste ni d’autres offres affichées. Tout CV ou renseignement reçu d’un fournisseur non approuvé préalablement sera considéré comme non sollicité et ne sera pas pris en compte. Aucun frais de référence, de placement ou autre ne sera payé pour de telles candidatures.
Assembler & Packer
Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Mircom is searching for a qualified Assembler and Packer to join our team. This position is responsible for performing any combination of following tasks to assemble electronic components, subassemblies, products, or systems: Reads work orders, follows production drawings and sample assemblies, or receives verbal instructions regarding duties to be performed. This is a full time permanent role based out of our head office in Vaughan, ON.
Key Responsibilities:
Reads work orders, follows production drawings and sample assemblies, or receives verbal instructions regarding duties to be performed.
Positions and aligns parts in specified relationship to each other in jig, fixture, or other holding device.
Crimps, stakes, screws, bolts, rivets, welds, solders, cements, press fits, or perform similar operations to join or secure parts in place, using hand tools, power tools, machines, and equipment.
Mounts assembled components, such as transformers, resistors, transistors, capacitors, integrated circuits, and sockets, on printed circuit boards or chassis panel.
Connects component lead wires to printed circuit or routes and connects wires between individual component leads and other components, connectors, terminals, and contact points, using soldering, welding, marettes, or related bonding procedures and equipment.
Installs finished assemblies or subassemblies in cases and cabinets.
Assembles and attaches hardware, such as caps, clamps, knobs, locks, screws, wires and switches, to assemblies.
Performs intermediate assembly tasks, such as conformal coating, silk screening, masking, cutting traces, labeling assemblies.
Tends machines that press, shape, or engrave component parts.
Adjusts or trims materials from components to achieve specified electrical or dimensional characteristics.
Performs on-line go-not-go testing and inspection, using magnifying devices and Automatic Optical Inspection(AOI), measuring instruments, and electronic test equipment, to ensure parts and assemblies meet production specifications and standards.
May perform assembly, soldering or inspections under microscope or other magnifying device.
Perform loading of PCB’s in trolley, packing of panels and enclosures, stocking on skids/trolleys and delivering to Raw Material or Finish Goods stock.
Requirements and Skills:
Must be detail oriented, precise and fast learner.
Must be able to read, understand and follow instructions/drawing.
Education:
Completion of a High School Diploma or Vocational Equivalent.
Electronic devices assemblers that solder might require accreditation or certification.
Knowledge:
Three years’ experience of electronic assembly an asset.
Knowledge of electronic components and electronic assembly an asset.
Familiar with touch screen data entering and scanning.
Familiar with ISO and IPC standards an asse.t
Skills & Abilities:
Ability to work cohesively with employees and managers as part of a team.
Good interpersonal and communication (verbal & written English) skills.
Ability to focus attention on details and a high level of accuracy skills.
Reliable.
Ability to work efficiently and effectively under pressure with simultaneous deadlines.
Ability to maintain confidential information in a professional manner.
Ability/willingness to learn on the job new skills through training.
Physical Effort:
Lifting
50lbs plus – occasional (up to 30%), where over 50lbs lifting must be done by two people.
20 to 50lbs – frequently (10% to 100%)
1 to 20lbs – most frequently (50% to 100%)
Walking
100% of the job requires walking.
Standing
Up to 100%
Bending/Crouching
Up to 50%
Reaching
Above shoulder height – up to 50%
At shoulder height – up to 100%
Below shoulder height – up to 100%
Climbing
20% - there is a second floor mezzanine that requires stair climbing to reach. Ladders/rolling stairs are also located around the plant and are used to reach overstock locations.
Sitting
Up to 80%
Working Conditions
Exposed to heat and cold in the warehouse.
Exposed to fumes and other odors from operations.
What Mircom Offers:
A great working environment with opportunity for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Code. Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.
Técnico en Presupuestos
Capital Federal, Buenos Aires Argentina
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
The Fire Alarm Systems Estimator will be responsible for estimating Fire Alarm System material and labour for projects which the Project Management Office (PMO) manage, regionally and/or nationally within Canada; this includes reviewing Consulting Engineers design drawings, Material take-off (either manually and/or using Procore), Bill of Material (BOM) creation, Labour (hours/cost) estimations for system Test and Inspection and Verification, Quote creation in AX. The Estimator will be required to review plans and confer with Sales Managers and Project Managers, if required, to provide a BOM and Quote for a complete and functional Fire Alarm system which meets the project specifications. The role is a full time permanent role based out of our office in Capital Federal, Buenos Aries Argentina.
Responsibilities:
Work closely with Sales Managers and Project Managers to have a full understanding of the projects needs and requirements.
Review and understand Consulting Engineer drawings and designs for the Fire Alarm System.
Perform take-offs of design drawings, manually and/or by using Procore software, to provide accurate quantities of materials, and labour hours required for each project.
Employ problem-solving strategies and find solutions to product design issues.
Successfully meet deadlines for project quote submittals.
Ensure proper documentation of all work, organize, and maintain quotes and all supporting documents in a digital file database on the PMO SharePoint site for each project.
Provide assistance to the Project Manager in the interpretation and implementation of specifications and requirements.
Ensure work is performed in compliance with ISO 9001 quality standards and compliance procedures.
Requirements and Skills:
Post-secondary College Graduate in design or a related electronic Industry field is required.
Minimum 2 years of Life Safety Systems sales or technical experience.
Strong understanding of the Life Safety industry codes and standards.
Proven analytical skills and the ability to identify customer needs and the ability to effectively communicate them required.
Able to read and interpret engineering drawings and specifications.
Strong presentation, oratory, and written skills.
Demonstrated ability to finish multiple projects on time and scale.
Computer literate, including effective working knowledge of MS Word, Excel, PowerPoint, e-mail, Adobe Products and Dynamics AX ERP.
Ability to follow through and complete overlapping projects.
High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.
Excellent organization and project management skills, including the ability to multitask in a fast-paced product development environment.
Able to work with minimal supervision.
Analytical and creative thinker.
Team player.
Must be fluent in English.
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Disclaimer:
Our company does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other web-site job postings. Any resume or other information received from a supplier not approved in advance by our Company to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. We will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.
Certified Fire Alarm Technician-Ottawa(ON)
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Summary:
Mircom is searching for talented and certified Fire Alarm Technicians to join our teams in Ottawa, ON. If you are an experienced Fire Alarm Technician with great customer service skills, we have an exciting and rewarding opportunity for you.
Key Responsibilities:
Perform Rack-up, Programming, Verification and Inspection of fire alarm systems, access control and intercom systems, along with other fire protection equipment
Perform inspections and service on Mircom and non-Mircom product
Complete and return inspection reports in a timely manner
Provide technical support to customers as needed
Provide operational training to end-users
Ensure our customers and end-users have a positive experience working with Mircom
Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
Ensure work is performed in compliance with ISO 9001 quality standards and company procedures
Requirements and Skills:
Technicians shall have 3-5 years of experience within the Fire Alarm industry
Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification
Technicians shall have Canadian Fire Alarm Association (CFAA) Registration or comparable qualification
Ability to communicate in English both verbally and in writing
Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding
Possess a valid and clean motor vehicle license
Knowledge of Mircom systems is an asset
Competency in Microsoft Word and Excel is an asset
What Mircom offers:
Compensation is commensurate with experience
Group Health Benefits
Company vehicle complete with fuel and automotive service expense account
Company RRSP contributions
Education incentives
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer, considering all applicants regardless of cultural origin, religion, marital status, sexual orientation, family status, disability or any other grounds set out in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive working environment for all people with disabilities, with respect and dignity. Accommodations will be made available to candidates with special needs, upon request, throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
Junior Fire Alarm Technician
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Summary:
Ready to start your career as a Certified Fire Alarm Technican?
Mircom Group of companies is seeking Junior Fire Alarm Technicians for all our branches across Canada who have completed all CFAA courses and have written the CFAA exam. This is an entry-level field role ideal for someone ready to build practical experience in inspection, testing, service, and installation support of fire alarm and life safety systems under supervison.
Key Responsibilities:
Assist senior technicians with inspection, testing, and maintenance of Mircom fire alarm systems.
Support troubleshooting of system faults (devices, panels, NAC circuits, signaling issues, etc.).
Perform basic device verification (smoke/heat detectors, pull stations, horns/strobes, relays, modules).
Help complete service reports, inspection forms, and deficiency documentation.
Maintain tools, test equipment, and inventory of common parts.
Communicate professionally with customers, site contacts, and team members.
Follow company safety procedures and site-specific requirements at all times.
Support installation activities as needed (device replacements, labeling, minor wiring tasks, cleanup).
Requirements and Skills:
All CFAA courses completed
CFAA exam written (proof required; certification status to be confirmed when available).
Ability to read basic drawings, device lists, and service documentation.
Comfortable using hand tools and test equipment; willingness to learn panel programming basics.
Ability to work at heights (ladders/lifts) and lift up to 50 lbs.
Strong attention to detail and professionalism on customer sites.
0–2 years related experience (fire alarm, electrical, low voltage, security, or building systems).
Electrical/ELT program, apprenticeship exposure, or related technical diploma.
Knowledge of common manufacturers (e.g., Mircom, Edwards/EST, Simplex, Notifier, Siemens).
Safety tickets (e.g., WHMIS, Working at Heights, Confined Space, First Aid).
Valid driver’s license.
What Mircom Offers:
Compensation is commensurate with experience
Group Health Benefits
Training and mentorship toward full field competency
Opportunities for advancement within fire alarm and life safety
Company RRSP contributions
Education incentives
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment agencies, headhunters or recruitment service providers that do not have a formal contractual agreement with us. Our agreements with recruitment service providers are limited to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier that has not been previously authorized by Mircom to provide resumes for this posting or website will be considered unsolicited.
Business Unit
Toronto> Toronto - Sales
Location
Vaughan, Ontario
Inside Sales Support Representative
Vaughan, ON
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Our Service department is currently looking for a qualified Inside Sales Support Representative for our Vaughan, ON office who is committed to the highest level of customer satisfaction.
Key Responsibilities:
Provide quotations on Deficiencies, System Upgrades, Moves, Adds & Changes for customers with technical accuracy and within company pricing guidelines.
Create sales orders and ensure all orders are entered efficiently and on a timely basis.
Manage and develop new and existing customer relationships.
Review customer status and credit limits.
Ensure customer information matches POs and quotes provided.
Enter orders accurately and on a timely basis.
Collaborate and coordinate with Warehouse for part orders and ensure that equipment is picked and sorted and ready for pick up.
Stay current in knowledge of life safety product features (including competitor technology), legislation, and regulations.
Attend trade shows, seminars and meetings that relate to the sales and marketing of the products/services.
Assist Sales Representative in generating and managing leads with a focus on sales and assigned customer accounts.
Assist Sales Representative with expediting sales orders, projects, and requests.
General office administration duties.
Schedule onsite meetings for Sales Representative.
Provide product and technical information to customers.
Requirements and Skills:
1 to 3 years of similar working and industry experience preferred; experience in the fire alarm, security or electrical industry is considered an asset
Post-secondary education
Strong computer skills (Microsoft Office - Excel, Word, Power Point) would be an asset.
Microsoft Dynamics D365 considered an asset.
Excellent organizational skills.
Ability to work well under pressure and meet tight deadlines.
Strong customer service skills.
Strong communication and interpersonal skills.
Strong organizational skills.
Ability to deal with confidential information with a high degree of professionalism.
What Mircom Offers:
A great working environment with opportunities for career advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited
Business Unit
Montréal
Location
Pointe-Claire, Quebec
Centre d’excellence-Représentant du soutien technique et de la formation
Montreal, QC
Fondé en 1991, le groupe d'entreprises Mircom est le plus grand concepteur, fabricant et distributeur indépendant de solutions intelligentes pour les bâtiments et la sécurité des personnes en Amérique du Nord. Notre portefeuille, qui touche des clients dans plus de 100 pays à travers le monde, comprend des systèmes de détection et d'alarme incendie, de communication et de sécurité, de notification de masse, d'appel infirmier, d'automatisation des bâtiments et de technologies intelligentes.
La mission de Mircom est de sauver des vies et de protéger les biens en fournissant une gamme de solutions novatrices et avancées qui sont évolutives pour répondre aux diverses demandes des utilisateurs, des petits bâtiments aux plus grands complexes. Notre engagement inébranlable envers la fabrication nord-américaine nous permet d'offrir la plus haute qualité et la meilleure valeur concurrentielle dans notre vaste gamme de produits et de solutions.
Résumé:
Nous sommes à la recherche d’une personne techniquement compétente et axée sur le service à la clientèle pour soutenir notre gamme de produits en sécurité incendie et en systèmes de sécurité. Dans ce rôle, vous serez responsable de diagnostiquer les problèmes liés à l’installation et à la production, de collaborer à la résolution des défis techniques et d’ingénierie, et de soutenir les équipes de ventes et d’installation afin d’assurer l’efficacité des produits. Vous répondrez aux demandes des clients par téléphone, courriel et plateforme web, enregistrerez les cas de soutien à l’aide de Microsoft Dynamics AX, et escaladerez les problèmes non résolus au besoin. De plus, vous simulerez des problèmes terrain en environnement de laboratoire, documenterez vos observations, et offrirez des formations de technique afin d’aider les clients à utiliser efficacement nos produits de détection incendie et de communication. Il s'agit d’un poste permanent à temps plein, basé dans notre établissement de Pointe-Claire, QC.
Principales responsabilités:
Offrir un soutien technique pour les équipements de sécurité incendie et les produits de sécurité.
Fournir un soutien en dépannage pour les installations et la production.
Contribuer à la résolution des problèmes techniques et d’ingénierie ayant un impact sur les ventes, l’installation ou l’utilisation des produits de sécurité incendie et de sécurité.
Identifier les problèmes de qualité des produits et les résoudre en suivant le processus d’escalade approprié.
Simuler des problèmes terrain dans le laboratoire de soutien technique et documenter les résultats.
Répondre aux demandes des clients par téléphone, courriel et plateforme web concernant les produits de protection incendie et de sécurité de Mircom.
Consigner les demandes reçues ainsi que les solutions apportées dans Microsoft Dynamics AX.
Escalader aux départements concernés les problèmes qui ne peuvent être résolus directement par l’équipe.
Offrir de la formation et de l’assistance aux clients afin qu’ils apprennent à utiliser divers produits et accessoires de systèmes d’alarme incendie et de communication.
Exigenceéts et Compences:
Diplôme d’études collégiales ou universitaires en électronique, en génie électrique, en génie de la protection incendie ou dans un domaine technique connexe.
De 1 à 3 ans d’expérience en soutien technique ou en service sur le terrain, de préférence dans les domaines de la sécurité incendie, de la sécurité ou des systèmes de bâtiments.
Une expérience avec les systèmes d’alarme-incendie, les produits de communication ou les systèmes de sécurité est fortement souhaitée.
Excellentes compétences en dépannage et en diagnostic de systèmes électroniques et électromécaniques.
Bonne connaissance des pratiques d’installation pour les systèmes d’alarme-incendie et de sécurité.
Connaissance des codes et normes applicables aux systèmes d’alarme-incendie (ex. : NFPA, ULC, CSA) constitue un atout.
Maîtrise de l’utilisation d’équipements de laboratoire pour la simulation de problèmes et la validation technique.
Capacité à utiliser des systèmes de gestion de la relation client (CRM) comme Microsoft Dynamics AX pour consigner et suivre les demandes de soutien.
Excellentes compétences en communication orale et écrite pour répondre aux clients et donner des formations.
Capacité à vulgariser des concepts techniques complexes de façon claire et accessible pour les clients.
Fort sens du service à la clientèle, avec la capacité de gérer plusieurs dossiers en parallèle et de prioriser efficacement.
Autonomie, sens de l’initiative et capacité à travailler de façon indépendante ou en équipe.
Maîtrise du français, à l’oral et à l’écrit, requise, aussi maitrise de la langue Anglais pour être capable de communiquer avec la maison mère situé à Toronto.
Ce que propose Mircom:
Un excellent environnement de travail
Un salaire compétitif
Un régime d’assurances collectives
Un programme de REER collectif avec contribution de l’employeur
Nous remercions tous les candidats de l'intérêt qu'ils portent à ce poste, mais nous ne communiquerons qu'avec les personnes retenues pour une entrevue.
Le Groupe Mircom est un employeur qui souscrit au principe de l’égalité des chances. Nous considérons toutes les candidatures sans égard à l’origine ethnique ou culturelle, la religion, l’état civil, l’orientation sexuelle, la situation familiale, le handicap ou tout autre motif protégé par la Charte des droits et libertés de la personne du Québec.
Conformément à la Loi sur l’accès à l’égalité en emploi dans des organismes publics et à la Loi assurant l’exercice des droits des personnes handicapées, Mircom s’engage à offrir un milieu de travail inclusif, respectueux et accessible à toutes les personnes vivant avec un handicap. Des mesures d’adaptation peuvent être offertes, sur demande, aux candidats ayant des besoins particuliers tout au long du processus de recrutement.
À Mircom Group of Companies, nous adoptons une approche réfléchie et équilibrée en matière de rémunération. Les échelles salariales reflètent le point de départ pour chaque poste, tandis que les offres finales sont déterminées à la suite d’une évaluation globale des compétences, de l’expérience, des qualifications, des contributions potentielles du candidat, de l’équité interne et des conditions actuelles du marché à l’issue du processus de sélection. En plus d’une rémunération concurrentielle, Mircom offre un programme de récompenses globales complet, comprenant une excellente couverture d’avantages sociaux et un régime REER.
Avis de non-responsabilité :
Mircom n’accepte pas les curriculums vitae provenant d’agences de placement, de chasseurs de têtes ou d’autres fournisseurs de services de recrutement qui n’ont pas d’entente contractuelle formelle avec l’entreprise. Nos ententes avec des fournisseurs sont limitées à des besoins d’embauche précis et n’incluent pas ce poste ni d’autres offres affichées. Tout CV ou renseignement reçu d’un fournisseur non approuvé préalablement sera considéré comme non sollicité et ne sera pas pris en compte. Aucun frais de référence, de placement ou autre ne sera payé pour de telles candidatures.
Service Coordinator
Maple Ridge, BC
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.
Summary:
Mircom is seeking a driven and detail-oriented Service Coordinator with proven experience in handling all service and construction related activities. The Service Coordinator will report to the Manager and work closely with the service and sales team. With that, from time to time, they will assist with light Warehouse duties as needed. This is an in person, full-time, permanent role based out of our office in Maple Ridge, BC.
Key Responsibilities:
Create purchase orders for various Service department requirements (i.e., vendors, subcontractors, equipment, tech requirements).
Create service call work orders and schedule technicians.
Manage reception duties such as greeting visitors, handling incoming phone calls, office administration support and other time sensitive requests.
Manage inventory and coordination of parts equipment and tooling for upcoming PMA and Construction projects.
Preform parts transfers from various warehouse locations.
Monitor vender assets.
Monitor tech assets and distribution.
Monitor consumable stock levels, and place restock orders as necessary.
Create work orders for vendor service.
Assist with reviewing documents for billing issues, hours, variances etc.
Create and review open work orders for resolving back logged issues-PMA and Construction.
Review documentation for work order variances in invoicing.
Review documentation for PO variances in invoicing.
Aid with inquiries from AR, AP, clients, sales.
Document job folder and filing to virtual shared drives.
Aid with credit request from Service and Construction.
Inventory all tech assets and maintain equipment calibration schedules.
Assist with some light Warehouse duties if needed.
Requirements and Skills:
Minimum 3+ years’ office administration experience.
Experience in the industry would be considered an asset.
Post-secondary education (technical diploma or degree).
Strong computer skills (Microsoft Office - Excel, Word, etc.).
Microsoft Dynamics 365 is considered an asset.
Superior customer service skills.
Strong interpersonal skills and team player.
Ability to meet tight deadlines.
Strongcommunication skills, written and verbal.
Strong organizational skills.
Ability to lift up to 50 lbs.
Maintain a clean and safe environment.
Ability to deal with confidential information with high degree of professionalism.
What Mircom Offers:
A great working environment with opportunities for advancement
Competitive salary
Group Insurance benefits
Company RRSP program
We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.
Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Canadian Human Rights Code. In compliance with the Accessibility & Disabilities Act, Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.
At Mircom Group of Companies, we take a thoughtful and balanced approach to compensation. Salary ranges reflect the starting point for each role, while final offers are determined through a holistic assessment of the candidate’s skills, experience, qualifications, potential contributions, internal equity, and prevailing market conditions following the selection process. In addition to competitive pay, Mircom offers a comprehensive total rewards package that includes robust benefits coverage and RRSP.
Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited.
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